Matkailun ko - HAAGA-HELIA ammattikorkeakoulu
Matkailun ko - HAAGA-HELIA ammattikorkeakoulu
Matkailun ko - HAAGA-HELIA ammattikorkeakoulu
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<strong>Matkailun</strong> <strong>ko</strong> — <strong>HAAGA</strong>-<strong>HELIA</strong> ammatti<strong>ko</strong>rkea<strong>ko</strong>ulu<br />
http://cms.haaga-helia.fi/fi/opintojaksokuvaukset-2009-2010/rm/showall_template<br />
Page 12 of 137<br />
13.9.2010<br />
• have communication skills required in the industry with particular emphasis on services<br />
offered by travel agencies and travel management companies<br />
• know the key vocabulary of the themes of the term<br />
• be able to search professional literature and other sources to acquire information and<br />
provide other people with it efficiently in English<br />
• be able to read professional literature and know how to write fluent summaries, reports and<br />
essays in English<br />
Course contents<br />
• Travel agency operations and travel management<br />
• Business travel vs. leisure travel<br />
• The tourism chain of distribution<br />
• Transport for business travel: air travel, rail travel, sea travel, car rental<br />
• Business tourism accommodation and travel services<br />
• Current topics related to the industry<br />
The main theme of the term is business travel and the course is integrated with the major subjects<br />
which determine the most important contents for each term.<br />
Cooperation with the business community and other organisations<br />
Guest lecturers and company visits together with the major subjects of the term.<br />
Teaching and learning methods<br />
32 h contact lessons<br />
2h examination<br />
46h self−study and team/pair work<br />
The students read professional literature in English during the term, there are workshops on<br />
selected texts of the term material and the students write summaries on them. There are<br />
communicative activities, simulation exercises and written assignments associated with their future<br />
work. The students prepare presentations on the topics assigned to them in the major subjects and<br />
present them in English for the international students of Degree Programme in Tourism.<br />
Teacher with the main responsibility for the course<br />
Niina Moilanen<br />
Course materials<br />
Handout<br />
Davidson, Rob & Cope, Beulah. 2003. Business Travel.<br />
Holloway, J. C. 2006.The Business of Tourism. Prentice Hall.<br />
Swarbrook, J. & Horner, S. 2001. Business Travel and Tourism.<br />
Syratt Gwenda with Archer Janer, Manual of Travel Agency Practice 2003. Butterworth-<br />
Heinemann<br />
Assessment criteria<br />
20% class activity (80% attendance requirement)<br />
40% presentations and written assignments<br />
40% examination
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