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• Trouble-shootingGBImportant note: When working on the operator, always pull out the mains plug beforehand!!!Fault/Malfunction Possible cause RemedyDoor does not fully close/openDoor mechanics have changedSet closing/opening force too weak.End-of-travel positions incorrectly setHave door checked.Change force setting (menu stages 5 and 6)Reset end-of-travel positions (menu stages 3and 4)Door presses into the end-of-travelpositionsAfter closing, door opens again toproduce a slight gapDoor does not respond to impulse fromhand transmitter but does respond topush-button or other impulse generatorsDoor does not respond to impulse fromhand transmitter or ot other impulsegeneratorsInsufficient range of hand transmitter• Diagnostic displayOptimum setting of end-of-travel positions hasnot been achievedDoor blocks just before CLOSE positionFlat battery in hand transmitterAerial not plugged in/alignedNo hand transmitter programmedSee diagnostic displayFlat battery in the hand transmitterAerial not plugged in/alignedOn-site screening of receiving signalReset end-of-travel positions (menu stages 3and 4)Remove obstruction or reset CLOSE end-oftravelposition (menu stage 4)Replace battery in hand transmitterPlug in/align aerialProgramme hand transmitter (menu stage 1)See diagnostic displayReplace battery in hand transmitterPlug in/align aerialConnect external aerial (accessory)During operation, the display provides diagnostic information on any possible faults / malfunctionsNumber StateDiagnosis / Remedy_______________________________________________________________________________________________________________________Operator starts up and “0” goes out.Operator receives a start impulse at the START input or via a receiver,normal operation._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Top end-of-travel position Open has been reached._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Bottom end-of-travel position Closed has been reached.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Gate end position has not been reached.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________0 displayed during the next opening and closing cycle Operator is carrying out a learning cycle for the force limit.and then goes out.Caution: During these travel cycles the force is not monitored!_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________0 continues to be displayed.Force-learning cycle not completed. Must be repeated.Too much pressure in the gate's end-of-travel positions. Gate setting required._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Door neither opens nor closes.STOP A connection is interrupted.External safety device has been activated (e.g. wicket door)._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Door no longer closes.STOP B connection is interrupted.External safety device has been activated (e.g. photocell)._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Gate setting und learning cycle not correctly finalized. Repeat gate setting in menus 3&4andcomplete force-learning cyclesubsequently.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Permanent impulse signal at the start input.Door no longer accepts a start impulse. External impulse generator emits apermanent impulse signal (e.g. button is jammed)_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________An error ocurred in setting the operator.Travel path too long.Repeat setting procedure (menu stages 3 and 4)._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________F ault during learning cycle.Repeat position learning cycle. (menu stages 3 and 4)Reduce force when approaching the end-of-travel positions.__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Door neither opens nor closes.Fault during self-test. Disconnect power supply._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Motor has come to a standstil.Motor does not rotate. Call in a specialist company._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Electronic brake activated.Pull drive from top end-of-travel position.Garage light remains on.Check gate and springs. Set top end-of-travel position lower.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Vacation lock activated, gate does not open.Slide switch at SafeControl / Signal 112 confirmed. Reset required.Deleting radio codesPress oval key. Keep key pressed while inserting power plug.All radio codes stored in the hand-held transmitter are now deleted.Restoring factory settingPress Open and Close keys at the same time. Keep keys pressed for approx. 3 sec while insertingpower plug.The factory setting has been restored.Retain these installation, operating and maintenance instructions for the full duration of the operator’s service life!