Laporan Tahunan 2011 - Commonwealth Bank
Laporan Tahunan 2011 - Commonwealth Bank
Laporan Tahunan 2011 - Commonwealth Bank
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Information Technology<br />
Berinvestasi di Platform TI Superior untuk<br />
Percepatan Pertumbuhan<br />
<strong>Commonwealth</strong> <strong>Bank</strong> Indonesia telah memetakan investasi<br />
di bidang teknologi yang diselaraskan dengan prioritas<br />
strategi bisnisnya. Hal ini mencakup serangkaian investasi<br />
yang luas dalam infrastruktur TI (jaringan, server, keamanan<br />
TI) guna memastikan platform teknologi yang memadai<br />
untuk menunjang pertumbuhan basis nasabah <strong>Bank</strong>. Selain<br />
proses otomasi yang lebih luas, agar mampu melayani<br />
nasabah dengan produk-produk yang lebih sempurna dan<br />
cepat. <strong>Commonwealth</strong> <strong>Bank</strong> Indonesia juga telah melakukan<br />
investasi signifikan di bidang jalur distribusi elektronik yang<br />
memungkinkan nasabah mengakses layanan yang lebih<br />
banyak melalui jaringan ATM, Internet <strong>Bank</strong>ing dan Mobile<br />
<strong>Bank</strong>ing selama 24-jam sehari, 7-hari seminggu.<br />
Aplikasi Mobile <strong>Bank</strong>ing yang baru diluncurkan di tahun <strong>2011</strong><br />
menawarkan banyak kemudahan termasuk fitur-fitur investasi<br />
yang memungkinkan nasabah membuka deposito berjangka<br />
serta membeli reksa dana maupun FX dengan rate khusus.<br />
Semua kemudahan ini memungkinkan <strong>Commonwealth</strong> <strong>Bank</strong><br />
Indonesia untuk senantiasa memberikan pelayanan yang<br />
terbaik bagi nasabah serta kemudahan melalui teknologi.<br />
Mobile <strong>Bank</strong>ing yang Multifungsi<br />
Applikasi Mobile <strong>Bank</strong>ing <strong>Commonwealth</strong> <strong>Bank</strong> Indonesia<br />
dirancang sedemikian rupa bagi pengguna telepon cerdas<br />
Blackberry dan iPhone, sehingga menawarkan begitu<br />
banyak fungsi dan manfaat, khususnya untuk investasi.<br />
Platform ini juga merupakan yang pertama diaplikasikan di<br />
Indonesia yang menggunakan token, guna meningkatkan<br />
fitur keamanan dari sistem tersebut.<br />
Faktor keamanan dijamin baik untuk Internet <strong>Bank</strong>ing maupun<br />
Mobile <strong>Bank</strong>ing melalui 2FA (2 Factor Authentication) serta<br />
transmisi yang diacak. Semua fungsi dan jaminan keamanan<br />
ini juga tersedia di platform Internet <strong>Bank</strong>ing <strong>Commonwealth</strong><br />
<strong>Bank</strong> Indonesia.<br />
Museum Rekor Indonesia, MURI, mencatat layanan Mobile<br />
<strong>Bank</strong>ing <strong>Commonwealth</strong> <strong>Bank</strong> Indonesia sebagai layanan<br />
serupa pertama di Indonesia yang menawarkan fitur-fitur<br />
investasi secara lengkap.<br />
Investing in Superior IT Platforms for<br />
Accelerated Growth<br />
<strong>Commonwealth</strong> <strong>Bank</strong> Indonesia has defined a technology<br />
investment roadmap that is aligned to the <strong>Bank</strong>’s business<br />
strategic priorities. This covers a broad range of investments<br />
in IT infrastructure (networks, servers, IT security) to ensure a<br />
stable platform for the <strong>Bank</strong>’s growing customer base, and<br />
automating more business processes that allow for better<br />
products and faster and simpler services to customers. The<br />
<strong>Bank</strong> has also invested significantly in unassisted delivery<br />
channels to allow customers to access more services through<br />
the <strong>Bank</strong>’s ATM, Internet <strong>Bank</strong>ing and Mobile <strong>Bank</strong>ing<br />
channels on a 24/7 basis.<br />
The Mobile <strong>Bank</strong>ing application that was launched in <strong>2011</strong> is<br />
rich in functionality, including investment features that allow<br />
customers to open term deposits and subscribe to mutual<br />
funds, and to buy FX with special rates. These capabilities<br />
allow the <strong>Bank</strong> to provide excellent services to customers,<br />
and convenience through technology.<br />
Rich Functionality in Mobile <strong>Bank</strong>ing<br />
<strong>Commonwealth</strong> <strong>Bank</strong> Indonesia’s Mobile <strong>Bank</strong>ing<br />
applications are designed to be native apps on Blackberry and<br />
iPhone smartphones, and are therefore rich in functionality,<br />
particularly for investment functions. It is also the first native<br />
application in Indonesia that uses a token, greatly enhancing<br />
the safety features of the system.<br />
Security is also ensured for both Internet <strong>Bank</strong>ing and Mobile<br />
<strong>Bank</strong>ing through 2FA (2 Factor Authentication) and encrypted<br />
transmissions. All of this functionality and security is also<br />
available on our Internet <strong>Bank</strong>ing platform.<br />
MURI, the Indonesian Museum Records, recognized the<br />
<strong>Commonwealth</strong> <strong>Bank</strong> Indonesia’s Mobile <strong>Bank</strong>ing service<br />
as the first of its kind in Indonesia to offer a fully-fledged<br />
investment feature.<br />
<strong>Commonwealth</strong> <strong>Bank</strong> Indonesia<br />
<strong>2011</strong> Annual Report<br />
43
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