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48 (MACS) at Penang International Airport to enable the sharing of counters between airlines operating in Penang, which provides convenience for passenger checkin at any counter. Other initiatives commenced during the year in review • New Revenue Management System (RMS) to enhance the management of passenger seats inventory system-wide and optimise yields. • Integrated Crew Management System (iCMS) for effective in-flight crew planning, rostering and tracking, to optimize crew productivity. • Maintenance Engineering System (MES) to improve reliability of aircraft turnaround time and resource optimization. Expected tangible benefits include • reduced aircraft maintenance downtime days • effective hangar slot management • direct labour saving and work efficiency improvement • productivity increase • efficient and effective tracking of engines and other next higher assemblies (NHA) and • enhancing management of third party service agreements. • Upgrading existing MASGO system to support the current and future business and operational needs of MASkargo. Among others, the new system will enable cargo agents, shippers and freight forwarders direct access to a number of e-commerce functionalities, such as electronic bookings, electronic track and trace system, and electronic documentation. • Collaborated with nine other Asian carriers to set up Travel Exchange Asia (TEA), a virtual travel agent that offers e-distribution services. TEA will enable customers to book and purchase airline tickets, hotel rooms, make reservations for car rentals and holiday packages via the internet. Other airline related activities Cargo • As a designated carrier, Malaysia Airlines’ wholly owned subsidiary, MASkargo Sdn Bhd (MASkargo), mounted 16 charter services to handle the movement of Formula 1 race cars at both circuits of the F1 races in Melbourne, Australia and Sepang, Malaysia. It was also commissioned to transport FIM 500 Grand Prix motorcycles for the races in Sepang and in Europe. • In addition, it operated 23 charter flights to transport highly sophisticated Wafer Fabrication machines from Japan and the USA to Kuching, Malaysia for the setting up of the 1st Silicon wafer factory in Malaysia. • Penang was reintroduced in MASkargo’s network with a total of 14 weekly B747 freighter services mounted to operate: • five times weekly on Penang/ Kansai, Japan/Penang • two times weekly on Penang/ Seoul/Penang • six times weekly to Amsterdam • once a week from Hong Kong • At present, MASkargo has tactical
alliances with: • Swiss Air for twice weekly Kuala Lumpur/Basel/Kuala Lumpur services on cost sharing partnership • Japan Airlines for four times weekly Kuala Lumpur/Kansai/Kuala Lumpur services on blocked space agreement basis • Korean Air Cargo for five times weekly Kuala Lumpur/Seoul/Kuala Lumpur services on blocked space agreement basis • KLM Royal Dutch Airlines for six times weekly Kuala Lumpur/ Penang/Amsterdam services on space swapping basis. • Apart from providing belly space capacity on Malaysia Airlines’ scheduled passenger services to 94 destinations worldwide, MASkargo’s network links 14 cities internationally with full freighter network operating a freighter fleet of four B747-200 and one B747-400 aircraft. • For the financial year 2000/2001, MASkargo’s revenue increased by 11.1% to RM1.380 billion. Holiday packages • MAS Golden Holidays Sdn Bhd (MAS Golden Holidays), a wholly owned subsidiary of Malaysia Airlines, develops the Malaysia stopover and Citystay packages to support and increase the Company’s marketing of passenger seats to and beyond Malaysia. • On the Malaysian domestic front, MAS Golden Holidays developed 32 domestic travel packages to cater to the various interests such as leisure, adventure, shopping and eco-tourism. • To support the Malaysian Government’s efforts to promote domestic tourism, the following special packages were developed: • Langkawi Super Saver • Sabah 2000 • Lets Do It in Sarawak • As for outbound air travel from Malaysia, MAS Golden Holidays introduced packages to 13 countries worldwide. • MAS Golden Holidays has appointed Central Marketing Agencies in Japan, Taiwan and Australia to primarily develop and offer holiday packages to Malaysia. Catering • Malaysia Airlines’ wholly owned subsidiary, MAS Catering Sdn Bhd registered an all time high production of 10,275,784 meals for the year in review, an increase of 14.6% over that of the last year. • Average production capacity is about 35,000 meals per day, and actual production is 80% of this capacity catering for both Malaysia Airlines and 36 airlines operating out of Malaysia. Engineering maintenance • On 3 July, 2000, Malaysia Airlines’ wholly owned subsidiary, MAS Aerotechnologies Sdn Bhd (MASA), was awarded the ’Repair Station’ certificate by the Federal Aviation Authority (FAA) of USA. This award increased Malaysia Airlines’ aircraft 49 maintenance market base, as the recognition enabled it to sign contracts for maintenance works that require FAA certification. • During the year in review, MASA signed contracts for heavy maintenance works on aircraft of three customer airlines, namely: • Corsair, based in Europe, involving three B747-300 aircraft • Finova, based in USA, involving one A300B4 aircraft and one DC10-30 aircraft • Mandala, based in Indonesia, involving nine B737-200 aircraft
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Page 11 and 12: perubahan % faktor muatan % perubah
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Page 17 and 18: Basel/Kuala Lumpur berdasarkan kerj
Page 19: prestasi kewangan kumpulan 8 7 6 5

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