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AskURA<br />

AskURA, a mobile phone application has<br />

eased communication and compliance among<br />

others. In the interview, Manager Software<br />

Engineering, Jolly Joseph Wasswa shares<br />

how the idea was conceived and developed.<br />

By Herbert Ssempogo<br />

1-How was the app idea conceived? And by<br />

who/team?<br />

With the modernisation drive that kicked off<br />

in 2005, URA changed from manual to<br />

full automation. This culminated in the<br />

introduction of systems for example, eTAX,<br />

ASYCUDA World, Electronic Cargo Tracking<br />

System to mention but a few. URA’s<br />

presence online has a far-reaching impact<br />

on taxpayers and clients, who access URA<br />

services.<br />

With URA’s services just a mouse click away,<br />

the demand to take the services closer to the<br />

clients became evident. Clients requested to<br />

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