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NEW MEDIA<br />

The Emerging Force that Social Media is.<br />

By Ian Rumanyika Manager Public and Corporate Affairs Division<br />

Today, every major organisation in the world<br />

considers their websites and mobile sites the<br />

future of their business. New platforms, tools,<br />

channels, gadgets, and apps are being introduced.<br />

The statistics of people on social media and<br />

active internet users in Uganda is about 7 million<br />

according to internetlivestats.com, which provides<br />

us with a platform for wide coverage.<br />

Despite structural challenges, PCA has embraced<br />

social media because of a number of benefits<br />

available. It is a free channel of communication,<br />

drives compliance, real time feedback<br />

management and a tool for quick communication<br />

of breaking stories.<br />

On a daily basis, we receive over 200 inquiries<br />

on Facebook and Twitter. Imagine how many<br />

people we are able to reach.<br />

A swift adoption to new media platforms is<br />

evidenced by the various digital platforms<br />

we have opened up to ease communication<br />

between our clients and us. These include:<br />

• Facebook (URA page).<br />

• Twitter (URAuganda).<br />

• Instagram (ura_ug).<br />

• YouTube, (Uganda Revenue<br />

Authority URA).<br />

• Scribd.<br />

• Storify.<br />

• Flickr, in addition to the website and<br />

the bridge.<br />

4<br />

Our twitter page

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