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JOINT ANALYSIS LESSONS LEARNED CENTRE NATO'S LEAD AGENT JOINT ANALYSIS

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Lessons Learned Officer of Primary Responsibility Online Course<br />

The Lessons Learned Officer of Primary Responsibility (LLOPR) Course<br />

is an online course, tailored to NATO LLOPR's needs. It was developed<br />

by the JALLC, supported by and in close coordination with Allied<br />

Command Transformation’s Joint Force Trainer and with the contribution<br />

of Lessons Learned specialists. The aim of the course is to provide<br />

LLOPRs with the basic LL knowledge necessary to fulfil their duties and<br />

it is a prerequisite to attend the NATO LLSO Course. The course is<br />

available on the Joint Advanced Distribution Learning (JADL) platform<br />

(https://jadl.act.nato.int) at Courses - NATO Courses - Allied Command<br />

Transformation - JALLC, ID: ADL 138.<br />

Notes<br />

Using This NATO Lessons Learned Handbook<br />

This handbook is divided into seven chapters advising on various<br />

aspects of being a competent LLSO and contains annexes with helpful<br />

examples and templates.<br />

Chapter 2 provides an overview of a LL process based on the<br />

NATO LL Policy, gives definitions, and outlines some of the actors<br />

involved in the NATO LL process.<br />

Chapter 3 gives guidance on gathering observations and<br />

introduces a template for gathering and documenting lessons.<br />

Chapter 4 guides on the process of analysis that facilitates<br />

development of observations into useful lessons.<br />

Chapter 5 offers practical advice on management of the remedial<br />

action process to ensure lessons are truly learned.<br />

Chapter 6 describes LL Information Sharing and the LL<br />

Community.<br />

Chapter 7 gives a summary of this handbook and where to go for<br />

more information.<br />

Annexes provide additional guidance and examples to help you develop<br />

your competence as a LLSO:<br />

<br />

<br />

<br />

<br />

<br />

Annex A: Lessons Learned Glossary<br />

Annex B: Observation, Discussion, Conclusion, Recommendation<br />

Template<br />

Annex C: Example lessons learned in the observation, discussion,<br />

conclusion and recommendation lesson template that is<br />

advocated by this handbook<br />

Annex D: Interview Process<br />

Annex E: LL Capability Checklist<br />

We advise you to read all chapters quickly and then go back through and<br />

make notes regarding how the concepts presented relate to your role<br />

and your organization specifically. We’ve even included a handy big<br />

margin for you to add your notes. The annexes can be used to increase<br />

your understanding and support your daily work as appropriate. Each<br />

chapter has some introductory remarks and concludes with a summary<br />

of the chapter contents in bullet form. Boxes are used to highlight<br />

additional information about particular subjects and make tips stand out.<br />

7

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