JOINT ANALYSIS LESSONS LEARNED CENTRE NATO'S LEAD AGENT JOINT ANALYSIS

Notes
the leadership desires as the outcome of the Remedial Action
phase and therefore is worthwhile spending valuable time, effort,
and money to achieve. Therefore, the business case should be
clear from the information given in the LI discussion and
conclusion. However, it may be necessary to monitor the business
case continually over the progress of the Remedial Action to
ensure that it remains valid; for example, the release of an
updated NATO policy document may mean the issue is overtaken
by events.
Organization: Answers the question who? Who will oversee the
Remedial Action? How will the Remedial Action be managed?
What resources are required to carry out the work that is needed
to complete the Remedial Action? Where will the resources come
from?
Quality: Answers the question what? How will you ensure the
project achieves the necessary level of quality? How many checks
and balances are needed? What requirements should the Action
Body meet to prove the quality of the solution?
Plans: Answers the questions how, how much and when? What
level of detail is realistically needed? What are the significant
milestones that can be monitored?
Risk: Answers the question what if? What risks may prevent the
Remedial Action from being achieved successfully? What is the
probability and severity of those risks?
Change: Answers the question what’s the impact? What controls
need to be in place to be able to observe and respond to any
issues that arise during the Remedial Action process e.g. the final
completed Remedial Action is of a lower quality than originally
anticipated?
Progress: Answers the questions where are we now, where are
we going, and should we carry on? What mechanisms are needed
to monitor and compare actual achievements against those
planned? What tolerances (if any) need to be set for time, cost,
scope, risk, quality and benefits of the Remedial Action? What
reports are needed?
Other considerations that have proved important in the military
environment are:
Leadership support: Leadership support is critical in the
endorsement of the Remedial Action and tasking of the Action
Body. Without command direction on the Remedial Action and
Action Body, the lesson will likely stall in the LL process as the
organization will fail to complete the action necessary to
‘institutionalize’ the learning. The leadership should take
ownership of the ‘business case’.
Clarity of roles and responsibilities: Participants must understand
their roles and appreciate how they fit into the LL process. Care
should be taken to ensure the process is easily understood and
adequately explained.
Prioritization of resources: A process of prioritization of LIs will
help to ensure leaders are able to make informed decisions
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