JOINT ANALYSIS LESSONS LEARNED CENTRE NATO'S LEAD AGENT JOINT ANALYSIS

The advantage of using databases is that they generally have excellent
form generation and reporting capabilities, and are relatively easy to
customize and program. A common pitfall to using a database is that as
soon as the person that developed it leaves the organization, it falls into
disuse because there is inadequate supporting documentation and the
overall design (e.g. the way the tables are set up) is not intuitive to an
outside person.
Notes
Letters, Memos and Tasker-Tracker Systems
The advantage of using letters, memos or tasker-tracker systems is that
they are pre-existing means of communication within an organization.
This means the LL process is leveraging existing infrastructure rather
than requiring development of additional tools. Using these tools helps to
integrate the learning of lessons into everyday business rather than as a
special tasking. The disadvantage of using these tools is that they may
not provide needed functionalities—such as the ability to attach lesson
metadata. You should ensure that if you use these tools, it is mandatory
for the letter, memo or tasker-tracker entry to specifically reference the LI
to which it is related.
SUMMARY
Leadership engagement is key to the process of staffing an LI to a
Lesson Learned. The appropriate level of leadership needs to be
involved to endorse the lesson, task the Action Body and finally
validate the lesson. Additionally, leadership’s prioritization will
initially determine whether the lesson will be staffed. Only
adequate resourcing of the LL process will ensure success.
The Remedial Action is a project which needs to be planned,
managed, and resourced in order to be successful.
It is important to have a tool that is easily understood and familiar
to all users. Spreadsheets, databases and existing tasker-tracker
tools provide possible means to manage the LL process.
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