THE IT&S 2015 ANNUAL REPORT

Employee Feedback
Employee engagement surveys have consistently revealed that
IT&S employees are a very engaged workforce. The results from
2015 were no exception. With an overall favorable rating of 82%,
we have great direction on what practices to continue and what
kind of culture to create, while also identifying a number of areas
for improvement.
THE BIGGEST PART of the Big Picture in IT&S is, of course,
the people. Our workforce is the organization’s most vital asset.
That’s why it’s imperative that our employees are satisfied with
their workplace—so satisfied, in fact, that HCA is where they stay
for the remainder of their career. And it’s why great emphasis is
placed on enabling, empowering, and fortifying them with the
right resources and programs, as well as recognizing them for the
tremendous creativity and dedicated work they bring to HCA.
Our leadership is most proud of scores earned in the general
outcomes category where employees indicate if they would
recommend our workplace as a great place to work (89% said
they would), if they plan to work for IT&S in one year (93% said
yes), if they are proud to work for this company (94% say yes),
and if they would recommend HCA facilities to family and friends
for medical care (89% would). IT&S scored higher than the overall
company percentages on every question in these categories.
Having employees say they would recommend our company to
others for their employment and/or care is, in fact, the highest
compliment we could receive.
THE BIG PICTURE: AN ENGAGED WORKFORCE
IT&S consistently leads HCA in employee engagement scores, as
revealed in the annual engagement survey. An exceptional 94% of
respondents said they were proud to work for the company.
With 88% of employees reporting their work gives them a feeling
of accomplishment and 90% saying they are willing to contribute
more than what is expected of them in their job, it’s clear the
people of our organization relate to the noble cause of our
“Healthcare Inspired” mission and culture.
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