THE IT&S 2015 ANNUAL REPORT

Backup as a Service
(BaaS)
Most divisions currently lack offsite
backup. Providing centralized backup
services within regional data centers is a
cost effective way to provide a location
for their data. Technology is now available
that would allow for the integration
between our PACS object store and the
backup applications deployed in our field
offices. Centralized de-duplication and
compression-enabled storage subsystems
would also provide similar benefits.
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Endpoint Computing
The endpoint computing space is
transforming and evolving constantly,
from the bring-your-own-device
approach to new operating systems
to leading-edge hardware. IT&S needs
a concerted focus on these emerging
technologies to not only be able to
sunset aging products but also move the
company to more innovative solutions.
Addressing some of the key endpoint
technologies will be paramount in the
coming years to deliver a great user
experience for our employees and
especially for our physician community.
Mobile Application Management
(MAM)
MAM refers to the software and services responsible for
provisioning and controlling access to internally developed and
commercially available mobile apps used in business settings on
both company-provided and “bring your own” smartphones and
tablets. HCA needs to apply sharp focus to this area in order to
further its investment in the growing, complex mobility space.
Managing and delivering applications to mobility products is the
most prevalent request of so many of our physician, clinical, and
knowledge-worker communities, and we want to get them the
data they need when they need it with whatever tool they wish.
Telephony
As the Cisco OneVoice implementation enters its fifth year of
deployment, the field—as well as some HCA subsidiaries—are
asking for more choices in telephony endpoints. We must
develop a telephony offerings menu that leverages our existing
investment and reflects our enterprise-wide strategy for
telephony interoperability, while still allowing business units and
divisions the flexibility to adapt their telephony environments to
local needs.
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