THE IT&S 2015 ANNUAL REPORT

eCLINICALWORKS:
BY THE NUMBERS
PILOTING A TABLET
SOLUTION.
In pilot by providers in all
of the eCW regions, the
PILOTING KIOSKS FOR
PATIENT CHECK-IN.
The eCW Kiosk allows
patients to check themselves
SIMPLIFYING ACCESS.
The eSAF provisioning bridge
marries technology and
process improvement to help
CONTINUING TO ADD
FEATURES.
Physicians can view radiology
reports in the eCW in all
1,800 +
providers
eClinicalTouch solution allows
in when they arrive for
ensure physician staff have
divisions and regions. We
providers and clinicians to
access a patient record and
enter clinical documentation
data via an iPad application. All
their appointment. The data
entered by the patient syncs
in real-time with the client
eCW system. In addition
access to the eCW on their
first day. By taking advantage
of a workflow request that
kicks off automated backend
also launched a soft go-live of
physician-to-physician cloudbased
electronic referrals.
And now several options are
500
practices
of the data entered through
to check-in, patients have
processes and improving
available for voice recognition
the eClinicalTouch app is
available in real-time from the
eCW client application. Using
the iPad, both physician and
patient feel less encumbered
by equipment, so patient care
the opportunity to update
personal information, verify
insurance, complete consent
forms, and complete any
questionnaires related to
medical and social history.
the access request form,
accurate access requests
can be processed quickly
and automatically. Prior to
this enhancement, it took
3 to 5 days to complete the
with Dragon, Nuance, and
M*Modal for tablets, offering
greater flexibility, depending
on physician preferences and
technology choice.
720
new providers
this year (approx)
can remain the focus, instead
We are also in the process
provisioning process. Now it
of the technology.
of integrating a payment
processing feature for the
kiosk, which will allow patients
to use a credit card to pay
their co-payment. Initial
feedback from pilot locations
takes a matter of minutes.
150
new practices
this year (approx)
has been positive, and patients
and staff are enjoying the
streamlined workflow this
kiosk is providing.
650
providers
slated to convert in 2016 (approx)
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