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THE IT&S 2015 ANNUAL REPORT

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Central & West Texas Division “The Allies”<br />

CIO: Mike Blom<br />

Simplify IT Success<br />

A major component of enabling and delivering on the Central<br />

& West Texas Division’s <strong>2015</strong> strategic plan was its Simplify IT<br />

strategy. The IT team implemented a carefully conceived mix of<br />

solutions for preserving time, streamlining efforts, and saving<br />

money, in particular virtualizing over 130 servers for a cost<br />

savings/avoidance totaling more than $1.1 million dollars.<br />

A Focus on the Physician<br />

TOP ACHIEVEMENTS FOR <strong>2015</strong><br />

Satisfaction ratings and the quality of patient care continued<br />

to be top priorities for the Central & West Texas Division in<br />

<strong>2015</strong>. Working collaboratively with clinical staff and physicians,<br />

they developed a new rounding initiative, which contributed to<br />

a positive increase in both patient and physician satisfaction.<br />

They used their rounding techniques to improve the physicians’<br />

experiences with PC workstations, providing more timely patient<br />

identification and reporting of issues.<br />

TOP ACHIEVEMENTS FOR <strong>2015</strong><br />

Strengthening Physician<br />

Relationships<br />

This year, physicians took center stage in the<br />

Continental Division. Adoption of mobile technologies<br />

increased 100 percent in <strong>2015</strong>, allowing even more<br />

physicians to experience anytime/anywhere access to clinical<br />

data, many for the first time. Additionally, hundreds of physicians<br />

adopted new ED voice recognition software, which resulted in a<br />

significant jump in patient satisfaction scores. Great strides were<br />

also made in improving workflows, strengthening connections<br />

between HCA, physicians, and the largest medical group in the<br />

region.<br />

Innovation in Cardiovascular Care<br />

The Continental Division forged new ground in cardiovascular<br />

care with the installation of an interoperable cardiovascular<br />

information system that contributed to enhanced patient<br />

care, optimized staff productivity, and improved revenue cycle<br />

efficiencies. It’s the first installation of its kind at HCA, with<br />

enhancements continuing in 2016/2017 that are expected to allow<br />

for more accurate documentation and streamlined supply cost<br />

management.<br />

Enhancing Surgery Management<br />

Physicians and clinicians were able to further streamline their<br />

surgical workflow process through an enhanced OR Tracker<br />

solution, developed by the division for the HCA enterprise.<br />

Scheduling, materials management, clinical documentation,<br />

and robust reporting capabilities enabled caregivers to manage<br />

hospital operating rooms with maximum efficiency. Up next in<br />

2016: real-time locating services to track patients and devices.<br />

CIO: Andy Draper<br />

Continental Division “The Leaders”<br />

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