THE IT&S 2015 ANNUAL REPORT

TOP ACHIEVEMENTS FOR 2015
HEALTHCARE INSPIRED
Community Access to Healthcare
Our Gulf Coast region grew this year with the addition of
Gulf Coast Division “The Advocates”
CIO: Mark King
Pearland Medical Center, a 144,000 square-foot state-of-the-art
facility. Despite a challenge-filled construction and abbreviated
schedule, IT&S successfully installed and configured 828 devices
and more than 105 applications to support our physicians,
clinicians, and patients from opening day. Through collective HCA
enterprise efforts, the new facility increased access to innovative
and high-quality healthcare for area residents, improved
emergency preparedness capabilities, and provided new jobs
and tax revenue to fund important community services. Most
important of all, the community now has access to the inspired
care that HCA models each and every day.
Cost Savings and Improved Patient
Experience
While the maintenance of medical equipment is typically not
categorized as IT, it does have an influence on IT support
and ultimately the patient experience. With that in mind, the
Gulf Coast team architected a plan and realigned a support
structure with a primary equipment vendor to leverage
technology and processes that enhanced equipment support,
while also mitigating risk. The Gulf Coast Division gained more
than $700,000 in savings and cost avoidance due to this
realignment, and earned more than 6 percent of an
increase in customer satisfaction.
As an engineer in the field,
I provide education to our
technicians. I support our
division’s current IT solutions
and architect new ones. I
give physicians and clinicians
access to the tools they need to
provide the exceptional patient
care for which HCA is known. I
do my job right, so others can
do their job—and their job is
the weighty task of caring for
patients and saving lives.
Anthony Bartley
Engineer, Division Senior Systems
Capital Division
93