Himmelsengen – drømmen om et nyt website
Himmelsengen – drømmen om et nyt website
Himmelsengen – drømmen om et nyt website
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en"designer."”Design&problems&are&”ind<strong>et</strong>erminate”&and&”wicked”&because&design&has&no&special&subject&<br />
matter&of&its&own&apart&fr<strong>om</strong>&what&a&designer&conceives&it&to&be.”"(Buchanan"1995:15).<br />
Wicked"problems" er"problemer,"der"hverken"har"<strong>et</strong>"entydigt" problemfelt"eller"en"entydig"løsningsD<br />
model."Conklin"karakteriserer"wicked"problems"ud"fra"6"punkter,"der"er"inspirer<strong>et</strong>"af"Rittels"10"prinD<br />
cipper"<strong>om</strong>"wicked"problems"(2005:7D9).<br />
JEFF'CONKLINS'6'PUNKTER'SOM'KARAKTERISERER'WICKED'<br />
PROBLEMS<br />
1)'“You%don’t%understand%the%problem%until%you%have%developed%a%solution.”<br />
Hermed"menes,"at"der"aldrig"findes"nogen"definitiv"angivelse"af"problem<strong>et</strong>.<br />
2)%“Wicked%problems%have%no%stopping%rule.”<br />
Problemløsningsfasen"slutter"først,"når"ressourcerne"render"ud;"tid,"penge"mv.,"<br />
men"egentlig"stopper"designprocessen"aldrig.<br />
3)%“Solutions%to%wicked%problems%are%not%right%or%wrong.”<br />
Løsninger"er"enten"bedre"eller"værre,"gode"nok"eller"ikke"gode"nok."Der"findes"<br />
ikke"nogen"formular"til"den"rigtige"løsning.<br />
4)%“Every%wicked%problem%is%essentially%unique%and%novel.”<br />
Der"findes"ikke"to"wicked"problems"der"er"ens."Deres"løsninger"vil"altid"være"<br />
særligt"design<strong>et</strong>"til"n<strong>et</strong>op"d<strong>et</strong>"problem.<br />
5)%“Every%solution%to%a%wicked%problem%is%a%‘on%shot%operation’.”<br />
Man"kan"ikke"lære"<strong>om</strong>"<strong>et</strong>"problem"uden"at"have"prøv<strong>et</strong>"løsningerne"af.<br />
6)%“Wicked%problems%have%no%given%alternative%solutions.”<br />
Der"findes"ingen"alternative"løsninger"til"designerens"løsning.<br />
Figur'8<br />
S<strong>om</strong>"<strong>et</strong>"led"i"ovenstående"ser"vi"dog,"at"man"godt"kan"påpege,"<strong>om</strong>"<strong>et</strong>"ID"indeholder"problemer."Vi"ser"<br />
også"at"den"løsning"s<strong>om</strong>"designeren"formulerer,"godt"kan"vurderes"i"nu<strong>et</strong>"og"i"forhold"til"<strong>om</strong>"den"løser"<br />
designerens"påpegede"problemer"eller"ej."Hermed"mener"vi,"at"man"kan"afgøre,"<strong>om</strong>"<strong>et</strong>"designforslag"<br />
lever"op"til"kravspecifikationerne" (benævnes" herefter"KS)," brugernes" forventninger"eller"generelle"<br />
heuristikker"der"indikerer"hvordan,"fx"i"vores"tilfælde,"<strong>et</strong>"<strong>website</strong>" skal"se" ud."Vi"mener"altså,"at"man"<br />
kan"kvalificere,"<strong>om</strong>"man"har"truff<strong>et</strong>"de"mest"hensigtsmæssige"beslutninger"for"design<strong>et</strong>"på"<strong>et</strong>"givent"<br />
tidspunkt." Men" vi"tilkendegiver," at" man" aldrig" vil" kunne" sige," at" en" designløsning" er" den" bedst"<br />
tænkelige"løsning."D<strong>et</strong>"vil"n<strong>et</strong>op"kræve,"at"der"fandtes"en"tjekliste"til"d<strong>et</strong>"perfekte"<strong>website</strong>,"hvad"der"<br />
ikke"gør."Derfor"vil"der"med"tiden"altid"være"nog<strong>et</strong>,"s<strong>om</strong>"kan"forbedres"og"udvikles,"id<strong>et</strong>"man"k<strong>om</strong>mer"<br />
tættere" og" tættere" på" designsituationen." Herb"Simon" siger," at" d<strong>et</strong>" er" tilfredsstillende" at" stoppe"<br />
”when&you&have&a&solution&that&is&’good&enough’.&”"(Conklin"2005:"7),"men"hvad"er"good&enough?"<br />
I"<strong>et</strong>"ekko"af"hermeneutikken"kan"man"aldrig"være"sikker"på,"at"en"fortolkning"eller"en"mening"er"den&<br />
virkelige&mening"(Collin"&"Køppe"2010:155),"for"hvem"har"resultaterne"for,"hvad"den"virkelige"mening"<br />
er,"og"i"d<strong>et</strong>te"tilfælde,"hvad"d<strong>et</strong>"bedste"design"er?"<br />
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