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8x5Brighter TomorrowsSTART TODAYAs we work toward a brighter tomorrow,MECU is here to support all of yourfinancial needs – today and every day.Contact us now.We’re here to help!MECUanywhere.com(601) 922-3350 | (800) 748-945934 • JULY 2020
COVID-19 UPDATEBrit Phelps, CEO of Merit Health Madison,recently spoke with Hometown Magazineto give an update on COVID-19 and itsimpact on our Madison county hospital.What policies and/or procedures hasyour facility adopted to keep staff andpatients safe?We are taking extraordinary measures, going aboveand beyond our normal efforts to keep our hospitalclean and safe so that you will feel confident and knowyou are protected. We are screening everyone whocomes into the hospital, providing facemasks and otherpersonal protective equipment to staff and patients,and rearranging our environments to enable socialdistancing. Also, our cleaning staff is disinfectingfrequently touched surfaces and doing a terrific jobof keeping the hospital clean.Is your ER safe for the community to visit?Yes, our ER is safe. If you have sudden symptoms thatmay indicate an emergency health situation you canand should seek immediate medical attention.Tragically, people with serious emergencies, such asa heart attack or stroke, are waiting too long formedical care. Getting fast medical treatment couldbe the difference between life and death so pleasedon’t ignore the signs of a health emergency. Call 911,come to the ER, and get the help you need.Is it ok for people to have surgery or anelective procedure?Yes it is safe for anyone to have surgery or any otherprocedure that is recommended by their doctor. Eachsurgery patient is pre-screened for COVID-19 severaldays prior to their appointment and they are alsoscreened upon their arrival, along with the personthat accompanies them.If, for whatever reason, a patient’s lovedone is unable to be with the patient for theduration of the stay, how can the family beupdated on the patient’s progress?If a family member or care team member is unavailableto stay with the patient, we will accommodate dailyphone updates regarding the status of the patient.We can also make arrangements to receive personaltoiletries and other belongings to make the patient’sstay as comfortable as possible.What about the areas in your hospital otherthan the ER and the surgery department?We have implemented the same COVID safetyprecautions in our outpatient diagnostic testing areasas well as the lab, radiology, and all other areas ofour hospitals.What is your visitor policy?As the COVID-19 situation evolves, so does our visitorpolicy. To find the current policy, visit our website atMyMeritHealth.com.Does Merit Health offer COVID-19 testing?We have the ability to test inpatients as well as patientswho visit our emergency room.Is there a special unit at your hospital forCOVID-19 patients?We have red, yellow and green zones within thehospital. A red zone is a COVID zone in which onlyappropriate personnel with appropriate PPE can enter.A yellow zone indicates a COVID test result is pendingfor patients in those areas. A green zone is our COVIDsafe zone.What about your clinics? Are they openand safe?Our clinics are taking the same safety precautions asour hospitals. They are open, safe and ready to seeyou if you are experiencing any symptoms of illness.In addition, many of our doctors offer telehealth visitsfor those who prefer not to come into the office.What is a telehealth visit?Telehealth is a video call or phone call appointment.In some instances this works well for the patient but inmost situations, the provider needs to see the patientin person. All of our providers are happy to speak withtheir patients to determine which type of visit is bestfor them.Hometown MADISON • 35
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