Learning & Development 2.0 seminar

28th & 29th October 2014, Brussels
Learning & Development 2.0
seminar
Transforming corporate learning to drive business change
Transforming corporate learning to drive business change
Part of the HRcoreACADEMY

FOREWORD
The Learning & Development space is one of the most
exciting places to be today...and at the same time...the most
challenging one. Where for decades and centuries, learning
channels, tools and approaches stayed pretty stable, today
they're developing at a dazzling speed.
At the same time you have a new generation of workers
whose learning style seems to be different...often
influenced by technology.
CHAIRMEN
SPEAKER PANEL
Stijn De Groef
CEO & Co-Founder
Talmundo
Former Talent Leader,
Swarovski & Goodyear
How do you embrace all of this and turn challenges into
opportunities? How can all this recent and upcoming
innovation in the learning space help you to better
execute your business strategy?
Come and join us at the 'Learning & Development 2.0'
seminar, organized by the leading HR conference organizer,
Teneo Meetings.
This seminar will be
Stijn De Groef
held at the
same time as the
8th TM seminar
(click to view).
Giuseppe Auricchio
Executive Director,
Learning Innovation
IESE Business School
John McCusker
Global Head of TM
Bacardi
UK
Short Video
Christina Mueller
Head of
Learning Transformation & Strategy
UBS
Switzerland
Christian Standaert
General Manager
ArcelorMittal University
ArcelorMittal
Luxembourg
Maxim Strashun
Head of Talent Devt. EMEA
Lenovo
Slovak Republic
Short Video
Christian Janssens
Training & Talent Devt. Director Europe -
Tech Data Academy
Short Video
Tech Data
Belgium
Kathryn Jackson-Day
Global HRD Marketing, Diversity & Talent
Acquisition
Bacardi
UK
Ibrahim Jabary
CEO
Gamelearn
USA
Delphine Chevallier
Group Head of L&D
DLA Piper
France
Learning & Development 2.0
PARTNERS
Bjarte Johannessen
Global Head of OD and LD
Aker Solutions
Norway
Frederic Funck
Regional Director BeLux
Center for Creative Leadership
Belgium
Luk Smeyers
CEO and co-founder
iNostix
Belgium
Premier Academic
Silver
Bronze Workshop
031
.

Programme Day 1
TUESDAY 28th October 2014 14:00
08:45
09:15
9:30
10:00
Registration & Coffee
Opening of the Conference by the Chairs:
Stijn De Groef, CEO & Co-Founder, Talmundo and Giuseppe
Auricchio, Executive Director, Learning Innovation, IESE
BLA PAST, BLA PRESENT BLA and FUTURE of L&D
The real challenge for L&D Professionals out there
How the L&D landscape has been changing rapidly over the
last few decades
What are the skills required for a successful L&D professional
today and how to develop them
What are the major trends and can we measure any ROI yet?
Practical: what are some of the real pioneering companies
doing on the L&D front today that you should definitely know
about?
Stijn De Groef, CEO & Co-Founder, Talmundo
Former Global Talent Leader at Goodyear & Swarovski
10 min. Q&A with Stijn
BLA BLA BLA
COACHING & MENTORING
14:30
14:40
15:10
L2.0 – Building a new Learning Organisation
Learning Target Operating Model – what works for UBS
Inhouse vs outsourced, onshore vs offshore, HR vs business –
who to be responsible for which service
Challenges and Risks
Key learnings – what to do and what not do in future
Make or Break: Change Management
Christina Mueller,
Head Learning Transformation & Learning Strategy, UBS
10 min. Q&A with Christina
SERIOUS BLA BLA GAMES BLA
Game-based learning: How corporate training is being
Reinvented
History of games as learning tools
How games instruct
Why Albert Einstein said “Games are the most elevated form of
investigation”
Examples of effective game-based learning
Results of game-based learning applied to corporate training
What the future may bring
Ibrahim Jabary, CEO, Gamelearn
10 min. Q&A with Ibrahim
10:10
10:40
10:50
11:20
11:50
Accelerating the development of high potential Female Leaders
The Global Reflections program has focused on Women in
Leadership (WIL), with the aim to position us as a magnet for
talented, high-performing women and to unlock the potential of
all women within the Company.
Overall methodology and strategy
Portfolio of tools developed to support the growth of our
internal talent: Excelerator, Coaching 2 Win, Winning@Bacardi
leadership program, Leadership Fundamentals programs, ONE
Bacardi intranet,…
Kathryn Jackson-Day, Global HRD Marketing, Diversity & Talent
Acquisition and John McCusker, Global Head of TM, Bacardi
10 min. Q&A with Kathryn & John
Coffee & Networking
BLA BLA BLA
70-20-10 or NOT!?
70–20–10, is it all just hype? - Experience with the model in
ArcelorMittal
How the introduction of 70 – 20 – 10 created confusion in the
L&D community
Are there any benefits in the 70-20-10 approach?
The challenges of 70-20-10 and how we cope with them.
What's next?
Christian Standaert, General Manager ArcelorMittal University,
ArcelorMittal
10 min. Q&A with Christian
15:20
15:50
16:20
16:30
17:10
Coffee & Networking
BLA BLA BLA
IMPROVING PERFORMANCE
“Raving Customers”: A Successful and Pragmatic Hands-on
Approach to Drive Employee Engagement and Talent
Development
Did you know that within this and 3-5 years due to market
circumstances we'll all need to deliver an additional 20%
performance increase with the same or less amount of
employees? Is it possible?…yes it is, if we all start working
“smarter” by developing our networking performance and
focus on peer-to-peer learning.
The “Raving Customers” approach is inspired by the Blanchard
Organisation and was translated, with the help of business
managers, organizations like IBM, Achmea and learning
professionals.
Christian Janssens, Training & Talent Devt. Director Europe -
Tech Data Academy Europe, Tech Data
10 min. Q&A with Christian
Interactive Roundtable Session
3 important steps for the successful integration of
change and innovation?
Why is it that you can like a course and learn very little?
How do we get learners to be more engaged?
Define clear training benefits – and set a value on them?
Led by the Chairs
Coffee & Networking
Learning & Development 2.0
12:00
12:45
Industry Networking Session
During this session, you will have the opportunity to discuss a
particular question of interest with Industry Peers (Pharma, FMCG,
Energy, Manufacturing, Telecoms,..):
Who are the most reluctant learners? And why!
What kind of technologies will disrupt practice?
How do you ensure employee buy-in for training in
their own time?
How does learning get transferred from short term to
long term memory?
What is the evidence of successful L&D?
Accessibility and usability standards that everyone needs to
know?
Led by the Chairs
Lunch & Networking
17:40
18:10
18:20
19:00-
20:30
Transformational Leadership Development
In our view, a narrow focus on behaviors and skills building may
be in-sufficient if the goal is to build leaders that have the
resilience to sustain major change and lead effectively in a
complex and uncertain environment.
Enabling leaders to be aware of, understand and manage their
individual 'operating system', the deeper qualities that drive
their behavior.
These are often sub-conscious drivers that automatically kicks in
and guide behavior. These reactive responses may be effective,
but they may also limit the leadership repertoire required to
achieving the most effective impact.
Bjarte Johannessen,
Global Head of OD and Leadership Development, Aker Solutions
10 min. Q&A with Bjarte
End of Day-1
Evening Drinks Reception to Follow
032
.

Programme Day 2
WEDNESDAY 29th October 2014
08:45 Opening of Day2 by the Chairs:
Giuseppe Auricchio, Executive Director, Learning Innovation,
IESE and Stijn De Groef, CEO & Co-Founder, Talmundo
BLA TALENT, BLA BLA SOCIAL & MOBILE DEVT.
9:00 Developing a Management Pipeline: a practical and internallyrun
approach
In times of crises, cost cuts and hiring freezes, training and
development often suffers first. In the least, external courses and
support is minimized. A common mid-term effect – lack of good
“home-grown” managers and lower engagement of talents.
How can a management pipeline be developed effectively using only
limited internal resources?
Let me share with you practical approaches and tips that allowed
us to internally run a successful management development program:
Strategy chosen to leverage internal resources for developing
future managers
Program structure for developing talented team leaders into
future managers
Tips for better management career development at the site
Strengthening the link between sr. management and site devt.
Maxim Strashun, Head of Talent Devt. EMEA, Lenovo
09:30 10 min. Q&A with Maxim
14:00-
15.30
BLA BLA BLA
POST-EVENT WORKSHOPS
A Simple and Proven Formula for Peak Individual and
Organizational Performance
A variety of cognitive & behavioural techniques that can be used
to cultivate mental toughness
How does the process for individual & collective peak
performance look like?
What is the most effective strategy for personal development at
work
Practical & time tested tips of the experts
Frederic Funck,
Regional Director BeLux, Center for Creative Leadership EMEA
09:40
Interactive Roundtable Session
The value in both general and function-specific training?
Promoting learning through online resources, job aids, blogs and
more…best tips?
What's New in Coaching, Mentoring and Assessment?
Are Modern Simulations a Form of Action Learning?
Led by the Chairs
15:30-
16:00
Coffee & Networking
10:20 Coffee & Networking
Learning & Development 2.0
10:50 Developing Simulation to enhance learning effectiveness
Formal law firm training schemes are often too focused on the law
rather than how it should be practised,. Associates are far better
served by deal simulations and learning how to speak the same
language as clients.
Why simulation is so learning effective
What are the resources needed to develop an
effective simulation?
What are the barriers in developing more?
The 'train the trainer' and ´case-based simulation and
blended´ (mix of virtual team work preparation, partner
mentoring, online sessions and face-to-face simulation)
programmes
Delphine Chevallier, Group Head of L&D, DLA Piper
11:20 10 min. Q&A with Delphine
11:30
Training and awareness raising using interactive techniques
Dramanon, a drama based learning company will introduce the
session using exercises and techniques that are usable to improve
both management and engagement of employees.
16:00-
17:30
Moving from descriptive to predictive HR analytics
The purpose of the worshop is to clarify the differences between
HRIS-based analytics (a.k.a. descriptive analytics) and predictive
HR analytics (a subset of data science) and highlight their
complementary natures.
Applying predictive analytics to the discipline of HR is a rather new
domain but with huge potential. PA enables organizations to:
Stay ahead of the curve by identifying workforce and
performance opportunities early and highlighting risks, even
before they arise
Make informed people-related decisions based on enhanced
insight and intelligence that simply cannot be obtained using
traditional descriptive reporting systems and/or HRIS tools
Use the superior intelligence derived to help support cost
savings and maximize the impact on any human capital
investment
Luk Smeyers, CEO and co-founder, iNostix
12:15 Lunch & Networking
13.59
End of the seminar. The day continues for those who chose to
include workshops in their package.
0 3
.

HRcoreACADEMY
Streams ( click to view agendas):
1) 8th Excellence in TM
2) Learning & Development 2.0
It will give you access to:
2 Streams
29 High-level expert speakers
120+ HR professionals
21 Case-Studies from leading Organisations
6 Interactive round-table sessions
4 hands-on workshops
1 Exclusive Cocktail party
And much more...
TENEO SEMINAR ENDORSMENTS
“It was a joy to see how much Teneo has grown over time in
professionalism, depth and scale, something to be proud off!”
E VP Human Resources, Shell International
“The participants walked out w/true learning's and high satisfaction.
Really what was desired when coming to this kind of event”
Head of Talent Acquisition, World Economic Forum
“I really appreciated the WE focus, which was for me one of the key
reasons for me to join. Presentations were great, speaker panel too”
Western Europe Talent Supply Leader, Procter & Gamble
“Well Organized, relevant topics, good speakers, great location, terrific
staff”
Global Talent Manager, DSM
“Great opportunity to meet a lot of professionals from all over the world”
Corporate Talent Attraction Manager, Gate Group
“Top opinion leaders here, access/insight into completed programs + new
intuitive + some thought provoking”
Talent Acquisition & Development Director, Ferrari
PAST PARTICIPANTS AT OUR CONFERENCES BY SECTOR AND COUNTRY:
SECTORS
COUNTRIES
16%
Communications /
Telecoms
19%
Energy
19%
2%
9% Denmark
9%
19%
Pharma & Chemicals
Switzerland
United Kingdom
2%
16%
Turkey
9%
2%
9%
Others
19%
9%
2%
(automotive, construction, Netherlands
fabrics & apparel,...)
16%
23%
16%
17%
12%
Germany
6%
France
9%
12%
6%
27%
14%
14%
Belgium
14%
23%
Finance
17%
Electronics
27%
Others
(Egypt, Italy, Dubai, Croatia, China,
Austria, Hungary, Colombia, USA...)
VENUE: HOTEL RADISSON BLU, BRUSSELS - www.radissonblu.com/royalhotel-brussels
Learning & Development 2.0
Rue du Fossé-aux-Loups 47
1000 Brussels, Belgium
Tel: +32 (2) 227 28 28
The Radisson Blu Royal Hotel, Brussels welcomes guests with a signature art
deco façade designed by famed city architect Michel Jaspers.
Easily discover the best of the capital's vibrant culture, food, commerce and
architecture from this city centre hotel. Brussels visitors should be sure to visit
nearby Grand Place, Manneken Pis and Magritte Museum, among other
attractions.
Well-designed rooms and suites, award-winning restaurants and first-class
facilities await enjoyment upon guests’ return.
Just 14 kilometres from the airport.
034
.

Biographies
Learning & Development 2.0
Christian Standaert, GM ArceloMittal University, ArcelorMittal Ibrahim Jabary, CEO, Gamelearn
Christian is General Manager of ArcelorMittal University, the corporate CEO of Gamelearn, international leader in developing game-based learning for
university of the world's leading steel company with 280,000 employees in corporate learning. Creator of "Merchants" and "Triskelion", online game-based
over 60 countries.
learning courses used successfully by over 300 organizations worldwide.
Born in 1959, he graduated in 1982 as a metallurgical engineer from the
University of Gent and joined Sidmar, now ArcelorMittal Gent, in 1983 as
a project engineer in the process modelling department. He obtained an
additional master in Industrial Engineering in 1990.
He occupied different positions in the group, merely in the field of
research and development and quality management in Gent (Sidmar and
OCAS), Bremen (Stahlwerke Bremen) and Paris (Arcelor R&D). Since
1996, Christian Standaert is visiting professor at the University of Gent,
Department of Materials Science and Engineering. In 2005 he was
appointed Director of Arcelor University in Luxemburg and since the
merger of Arcelor and Mittal Steel into ArcelorMittal in 2006, he is
responsible for the corporate university of the new company.
The corporate university offers programmes in leadership and
management, in functional expertise and languages. Christian Standaert
is also leading ArcelorMittal's Learning Council, that supports the local
and regional training centres worldwide and is member of the Education
and Training Committee of the World Steel Association.
Christina Mueller,
Head Learning Transformation & Learning Strategy, UBS
Christina heads up Learning Strategy at UBS and is currently managing
the Learning Transformation as part of the overall HR Transformation. Her
passion is to drive business transformation through high impact
leadership, learning and change interventions.
She has worked in Zurich, London and Hong Kong in various areas within
Talent and Learning: Graduate Recruiting, Graduate Development, Talent
Management & Development, Leadership Development, Curricula
Design, Professional Development, Talent Partner, Learning Strategy.
Before joining UBS 14 years ago she was a Learning Program Manager
for ABB.
She has a Masters in Sociology, Communications & Social Psychology of
the University of Zurich, has attended the Accelerated Development
Program at London Business School and recently completed a Coaching
training at Ashridge Business School.
Christian Janssens, Training & Talent Development Director EMEA,
Tech Data
Cristian is responsible for driving the development of 5400 employees.
When he was asked what he wanted to become as a kid his answer was:
“a cook or a succesfull coach”. At the age of 42 he has built up a broad
experience in sales/marketing and HR (as a cook he prepared a nice
meal with lots of variety) in companies like Xerox, Ricoh and Tech Data.
Both in field and senior management positions.
In 2007 and 2010 he was awarded Gold by the British Learning &
Performance Institute as “European CLO of the Year” and “European
Learning Department of the Year”. He puts people and customers in the
centre (they pay the bill and you want them to come back or stay for a
while) and believes in out of the box thinking and being creative (a good
cook needs to be), loves working internationally (you get the best dishes if
you mix different ingredients) and also wants to give something back to
society.
That's why he recently started his own charity foundation to support the
fight against cancer. So being and acting like a cook in a business
environment is possible!
Stijn De Groef, CEO & Co-Founder, Talmundo
A passionate HR Professional, entrepreneur and cyclist. Stijn worked in
various senior Talent Management roles at EMEA and Global level after
which he set-up his own company early 2012, called Talmundo.
Stijn now travels the world spreading the word about the great technology
Talmundo develops in the area of People Management. At the same time,
he is always on the look-out for a great hang-out for cyclists or a
challenging bike trail.
When HR conference organizers call him he usually can't resist which
means you'll also find him on stage all over Europe at least a few times a
year.
A serial entrepreneur and passionate instructor, for the last fifteen years
Ibrahim has launched and grown companies across a wide variety of sectors:
consulting, publishing, real estate, mobile app and video games.
Maxim Strashun, Head of Talent Development EMEA, Lenovo
Maxim specializes in development of current management team and creating
the future management pipeline.
Maxim moved from Canada to Czech Republic 12 years ago and worked as a
management trainer, teambuilding instructor and management coach, before
moving to Slovakia to manage training and talent development for Lenovo in
EMEA.
He has trained in Europe and Asia and lectured on management skills,
developing future managers and engaging employees at universities and at HR
conferences in Czech Republic, Slovakia, Austria and Spain.
Frederic Funck,
Regional Director BeLux, Center for Creative Leadership
Frédéric is an expert in Leadership Assessment and Development and in
organizational development.
I. Leadership and Organizational Development: Frédéric is an experienced
coach, trainer and advisor.
As a coach, he specialized in the fields of performance coaching, leadership
coaching, coaching for communicating with impact and behavioural coaching.
His interventions are process-based and experiential. He is mainly influenced
by the solution-focused approach, the systemic approach and by sport
psychology.
As a trainer, he specialized in leadership, coaching and communication
trainings.
As an advisor, Frédéric supports organizations with regards to their needs in
leadership & organizational development, cultural transformation, staff
engagement, talent identification and performance management. He has led
major projects in the field of OD, related to the design and the implementation
of development centres, assessment centres, 360° feedback process, design
and development of experiential learning solutions and the design and
development of large-scale participative methodologies.
II. Leadership Assessment: Frédéric has led more than 350 assessments of
High potentials and Top Executives, in the context of leadership programs. He
is qualified in the use of the D.S.M. methodology (Marie Louise Colucci ®) and
is certified in the use of the 16PF5 instrument. He is experienced in the use of
psychometric instruments: MBTI, Team Management System, Belbin model
and CPI.
Frédéric is the Regional Director for Belgium and Luxembourg with CCL. He is
a CCL trusted advisor for clients based in Belgium and Luxembourg and is the
guardian of exceptional customer satisfaction within the region. His role
encompasses the development of innovative services for his clients and the
facilitation of seminars and round tables in the region.
Frédéric holds a Master's Degree in Business and Management, with a
specialization in Human Capital Management. He further got qualified in the
use of the 16PF, as a train the trainer, as a coach for leadership with impact, in
the use of the ARC model (Moreno Experiential learning framework) and in the
use of D.S.M. methodology (Marie Louise Colucci ®).
Luk Smeyers, CEO and co-founder, iNostix
Luk is an experienced senior HR executive who has lead complex transition
projects for compelling Fortune 500 companies, such as PepsiCo, Starbucks
and Nielsen. Till 2007, Luk served as Senior Vice President and CHRO Europe
for Nielsen, the world biggest marketing research and data company.
In 2008, Luk started to work as an independent HR Analytics consultant and
formed the iNostix start-up together with academic partner Dr. Jeroen Delmotte
in 2012.Luk is passionate about researching the business impact of people
investments. Predictive workforce analytics is all he does and he is widely
recognized as one of the few European top predictive HR analytics experts.
Luk is revered as a leading thinker, educator, influencer and is a well-known
content contributor, blogger, columnist and author of many articles. He is an
invited speaker at international conferences and helps clients set a higher
ambition for strategic HR intelligence, leading consultative projects in the
Benelux countries with such organizations as KPN, ING, ABN-AMRO, Philips,
Rabobank, UWV, RealDolmen, Acerta, NS, BASF, Besix, Strukton, Bekaert,
Randstad, Eandis, AG Insurance, Dutch Post, AON, AXA, Raet, etc.
05. 3

Registration Form
HRcoreACADEMY: 8th TM and L&D 2.0 seminars
28th & 29th October 2014, Brussels
Fill in this Form to Confirm your Participation
Scan to: iris.langa@teneoevents.eu
Fax to: 0034/ 932 70 3610
Call: 0034/ 934 12 0177
Company:
Job Title:
Delegate Name:
Phone Number:
E-mail:
BASIC COST:
1 950€
Post-event Workshops:
1 Wkshop 300 €
2 Wkshops 500 €
I’m mostly interested in:
TALENT
L&D
Credit Card: Wire Transfer :
Credit Card Payments: Mastercard Visa Am. Express
Card billing adress:
Billing address:
City:
Post code:
Credit Card number:
VAT number:
Card holder name:
Expiry date:
Card holder signature:
Basic Cost:
1 950€
Discount:
Total Cost: Date:
Signature:
PLEASE SCAN TO iris.langa@teneoevents.eu or FAX TO 0034/ 934 12 0177
NB: In both cases , please make sure you receive a confirmation from us
TERMS AND CONDITIONS
1. Fees are inclusive of programme materials, refreshments, lunches and cocktail reception.
2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from receipt of the invoice.
Please note: Payment must be received prior to the conference date. A receipt will be issued on payment. Due to limited conference space, we advice early registration to avoid disappointment. We reserve the right to refuse
admission if payment is not received on time. Unless otherwise stated on the booking form, payment must be made in euros (€).
3. Cancellation/substitution: Provided the total fee has been paid, substitutions are allowed. Cancellations must be received in writing by mail or fax two (2) weeks before the conference is to be held in order to obtain a full
credit for any future event. Teneo Meetings SL is not responsible for covering airfare, Hotel, or other travel costs incurred by Clients. The conference fee will not be refunded but can be credited to a future conference. Event
programme content is subject to change.
4. Copyright etc: All intellectual property rights in all materials produced or distributed by Teneo Meetings, S.L. in connection with this event is expressly reserved and any unauthorised duplication, publication or distribution
is prohibited.
5. Client information is kept on Teneo Meetings database and used by Teneo Meetings SL to assist in providing selected products and services which maybe of interest to the client and which will be communicated by letter,
fax, including automatic dialing electronic mail, or electronic means. If you do not want Teneo Meetings SL to do this please tick this box ( ) for training and security purposes. Telephone calls maybe recorded.
6. Important notice: While every effort will be made to adhere to the advertised package Teneo Mettings SL, reserves the right to change events dates, sites or location or omit event features, or merge the event with another
event, as deems necessary with no penalty and in such situation no refunds or alternative offer shall be made. In the event that Teneo permanently cancels the event for any reason whatsoever (including Force Majeure
occurrence) and provided that the event is not postponed to a later date nor is merged with another event, the client shall receive a credit note for the amount that client has paid to such permanently cancelled event, valid
for up to two years to be used at another Teneo Meetings SL, no refunds, part refunds or alternatives shall be made.
7. Governing law: This agreement shall be governed and constructed in accordance with the law of Spain and the parties submit to the exclusive jurisdiction of the Spanish law.
However Teneo Meetings SL only is entitled to waive this right and submit to the jurisdiction of the courts in which the Clients office or head office is located.
8. Code of Ethics and Professional Conduct: The seminar will be conducted in full compliance with competition law and by becoming a participant and/or getting involved in activities of
the Teneo Meetings S.L. seminars, individuals agree that they accept our Code of Ethics and Professional Conduct and the Complaints procedure, which applies to all activities and events of
Teneo Meetings S.L.
9. Image Release: When registering for Teneo Meetings events, conferences and seminars, delegates allow permission to Teneo Meetings, its agents and others working under its authority, to take and to
have full and free use of video/photographs/audio containing their image/likeness. It is understood these images may be used for promotional, news, on-line/multimedia, research and/or educational purposes by and for
Teneo Meetings. Delegates agree that they are not entitled to remuneration, residuals, royalties or any other payment from Teneo Meetings in respect of their image/likeness or its use. Delegates release, discharge, and hold
harmless, Teneo Meetings and its agents from any and all claims, demands or causes of actions that they may hereafter have by reason of anything contained in the photographs or video. Should a delegate not agree to the
above image release, they must advise Teneo Meetings by contacting legal@teneoevents.eu