Evaluating the Success Factors for Establishing a Thriving - Scottish ...

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Timeline Timeline Event 1992 Start of Foyer movement in UK 1992 Initiative taken on by Grampian Regional Council 1994 Foyer Working Group established 1995 Young People's Project established using Foyer concept 1995 Aberdeen Foyer established 1997 Official opening of Marywell Centre 1997 First Prince's Trust programme run from Marywell Centre 1997 Foyer Enterprise Ltd established 1998 Trinity Court accommodation completed 1998 Music recording studio fully operational 1999 Foyer Graphics established 1999 Foyer Restaurant and Gallery opens 1999 Supported accommodation opens at Victoria Road, Torry 1999 Education and Training team established 1999 New Deal Consortium established 2000 Supported accommodation opens in South Aberdeenshire 2000 Lifeshaper programme starts in Aberdeen 2001 First Community Health service established 2002 Stonehaven supported accommodation opens 2002 Peterhead/Fraserburgh supported accommodation opens 2002 Gateway to Work contract awarded 2002 New Deal Innovation Fund Projects commenced 2002 Prince's Trust Team and Lifeshaper to North Aberdeenshire 2003 Progress2Work and Ambition Construction contracts awarded 2003 Introduction of Supporting People 2003 Opening of refurbished IT suite 2003 Literacy and Numeracy project began 2004 Chief Executive wins Scottish Social Entrepreneur of the Year 2005 Start Build and Train programme 2005 Delivery partner for Opportunity Gateway Partnership 2005 New supported accommodation opens in Stonehaven 2006 Opening Ben & Jerry’s Partnershop 2006 Introduction of Platform to Work 2006 Launch of Opportunity Gateway Partnership 2006 Launch of Scottish Pilot Learning programme 2006 Start of Amplified regional music competition 2007 Pilot Property Maintenance Team 2008 Opening Foyer Restaurant and Cafe at His Majesty’s Theatre 2008 Restructuring of Senior Management Structure 2008 Winning Jobcentre Plus Gateway to Work contract 2008 Appointment of Commercial Director 2008 Acquiring a 50% share in Roadwise Driver Training 2009 Closure Ben & Jerry’s Partnershop 37
CASE STUDY 4: ALLOA COMMUNITY ENTERPRISES (ACE) Profile of Success Social purpose Established in 1984, Alloa Community Enterprises (ACE) is one of Scotland’s oldest community recycling businesses. Its main objective is to provide a convenient, cost effective and integrated multi-material recycling service to meet the needs of its customers. It also aims to protect the environment by diverting as much material from landfill as possible. Business model and structure Alloa Community Enterprises (ACE) Limited has been established as a charitable company. It operates a profitable waste management business (ACE Recycling Group) that provides training and employment, improves employability, increases environmental awareness and returns profits to support the social needs of the communities in which it operates. The ACE Recycling Group has been established as a Community Interest Company. Markets The focus of ACE is on providing environmentally sustainable waste recycling services. It works with Scottish local authorities to help meet their recycling targets. It provides waste management services to businesses and helps them to minimise waste and save money. It works directly with local communities to get them more involved in reducing waste, recycling more, and use resources sustainably. Resources and assets Over many years ACE has build a large and successful waste management business. ACE Recycling operates with an expert board that comprises 8 individuals, operates with fleet of 23 vehicles, leases premises in Alloa, and supports a local workforce of 44 full time employees. It manages its resources and operations to ISO 9001 and 14001 standards. Achievements and recognition ACE has a strong track record of achievement. It works in six local authority areas; recycles over 19,000 tonnes of waste every year; provides furniture packs to over 350 households each year; providing kerbside recycling services to over 50,000 homes; and providing services to over 700 businesses. The achievements of ACE have been widely recognised – it is a former UK Community Recycling Project of the Year (National Recycling Awards) and Best Large Scottish Social Enterprise (Social Enterprise Coalition Awards). Financial performance Despite operating in challenging market conditions ACE Recycling has commanded a turnover of £1.5 million in 2009/10 and returned a profit of £25,000. Currently more than 95% of its income is from trading activities, with only small amounts of grant funding used as seedcorn capital for new ventures. ACE operates with a strong balance sheet, including net assets of £600,000. 38
Page 1 and 2: Voluntary Issues Evaluating the Suc
Page 3 and 4: This report is available on the Sco
Page 5 and 6: INTRODUCTION Context 1.1 The Scotti
Page 7 and 8: CASE STUDY 1: IMPACT ARTS Profile o
Page 9 and 10: flexibility to pursue this goal tha
Page 11 and 12: 1.32 The new structure enabled the
Page 13 and 14: 1.44 This period required determine
Page 15 and 16: spending has become clearer, and gi
Page 17 and 18: Timeline Timeline Event 1994 Impact
Page 19 and 20: The Story of Success An early form
Page 21 and 22: • an underlying perseverance and
Page 23 and 24: needs and were required by local au
Page 25 and 26: 1.34 Since the start of the current
Page 27 and 28: Summary of Key Success Factors and
Page 29 and 30: CASE STUDY 3: ABERDEEN FOYER Profil
Page 31 and 32: An Empty Vessel 1.8 In 1995 the Abe
Page 33 and 34: should not be dependent on individu
Page 35 and 36: customer group, are spending less o
Page 37: Summary of Key Success Factors and
Page 41 and 42: Growing up in an emerging market 1.
Page 43 and 44: • the willingness of some local a
Page 45 and 46: 1.33 ACE has also continued to cult
Page 47 and 48: 1.45 One public sector customer has
Page 49 and 50: Timeline Timeline Event 1984 ACE es
Page 51 and 52: The Story of Success Birth 1.1 The
Page 53 and 54: Deal. The Claverhouse Group quickly
Page 55 and 56: and white goods. These enterprises
Page 57 and 58: Summary of Key Success Factors and
Page 59 and 60: CASE STUDY 6: DIAL A COMMUNITY BUS
Page 61 and 62: that meet local needs and stresses
Page 63 and 64: 1.27 This process also led in 2006
Page 65 and 66: organisation in rational business d
Page 67 and 68: • DACB is planning to work across
Page 69 and 70: Timeline Timeline Event 1993 DACB s
Page 71 and 72: The Story of Success The community
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Page 75 and 76: Realising the potential 1.28 Over t
Page 77 and 78: Looking to the Future 1.42 There is
Page 79 and 80: Timeline Timeline Event April 2002
Page 81 and 82: The Story of Success Birth - Blackf
Page 83 and 84: Taking Control - New Street 1.18 On
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Page 87 and 88: 1.48 Out of the Blue operated its c
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Timeline Timeline Event 1994 Out of
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The Story of Success Getting starte
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1.14 One new staff member at the ti
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that’”). A serial entrepreneur
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1.36 These conditions have brought
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Summary of Key Success Factors and
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CASE STUDY 10: THE ISLE OF SKYE FER
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1.8 This unsuccessful process, serv
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the voluntary directors in the face
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1.37 In any market, price is an iss
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CASE STUDY 11: THE BREAD MAKER Prof
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1.11 In 2005, the company employed
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safety, environmental health) and t
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ISSN 0950 2254 ISBN 978 0 7559 9760
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