OHS Awareness NSW Taxi Operators - NSW Taxi Industry

After an Attack or Robbery
If you have had the unfortunate experience of being attacked or robbed while driving a taxi
you should, of course, seek medical help if required. As a Bailee Taxi Driver, your Taxi
Operator must take out Workers Compensation Insurance, which should cover this in most
cases.
Write down as soon as possible:
a brief summary of the incident
how it happened
when it happened (time and date)
where it happened
what is your condition
who it was reported to
Keep a copy of this report safely for yourself if you give the original to your operator or the
police.
Complete an Incident Report and give to your Taxi Operator and Taxi Network as soon as
possible.
You should also report the incident to the police. For serious incidents such as assault or
robbery you will need to do this at a Police Station. Use the Police Assistance Line (PAL)
on 121444 to report more minor incidents, such as fare evasion or persons damaging a
vehicle.
Counseling after an attack
If an attack or robbery seriously affects you seek professional counseling.
Ask your Taxi Operator to advise you on this. If you have difficulty arranging this
contact your Taxi Network.
Phone numbers for information about welfare, health and counseling services
are available from the Victim Crime Bureau on 9374 3000 or 1800 633 063.
OHS Awareness for NSW Taxi Operators: Information Guide
NSW Taxi Industry Association Page 54