OHS Awareness NSW Taxi Operators - NSW Taxi Industry

Worker’s Compensation
Your Taxi Operator must take out Worker’s Compensation Insurance if he or she has
Bailee Taxi Drivers.
Worker’s Compensation Insurance covers your injuries or health problems caused as a
direct result of something that happens in the workplace, such as back injuries caused by
lifting luggage.
(Note that Workers Compensation Insurance does not cover injuries caused by motor
vehicle accidents that occur while driving the taxi. These are covered by separate motor
vehicle insurances as described earlier)
Your responsibilities include:
You must report all accidents, injuries or safety related incidents to your Taxi
Operator
You must seek appropriate medical treatment or assessment
You must co-operate with your Taxi Operator in following up any Worker’s
Compensation claims
Trauma Counselling
In the event of an attack, robbery or accident you may suffer from not just physical harm
but also psychological trauma. Symptoms may be sleeplessness, anxiety, lack of
concentration or many other forms of psychological disturbance. This is quite common in
situations of extreme trauma.
You should not be ashamed of this and you are advised to seek trauma counselling. This
is a professional and confidential service that helps you deal with problems you may
experience as a result of a traumatic situation. If you feel that you may benefit from trauma
counselling following an attack, robbery or accident ask your Taxi Operator to arrange for
Trauma Counselling for you. The cost of Trauma Counselling is paid through Worker’s
Compensation Insurance in genuine workplace related trauma situations, so you should
not have to pay in these circumstances.
If your Taxi Operator cannot or does not help you with Trauma Counselling suggest they
contact the NSW Taxi Council for contact numbers of Trauma Counsellors. If you still do
not receive help with Trauma Counselling from your Taxi Operator contact your Taxi
Network for help and advice. Hopefully, you will never need trauma counselling, but it is
useful to know about it if a traumatic situation should occur for you or a colleague.
If any passengers are involved in a situation that may involve trauma, such as a vehicle
accident, you should pass on details to your Taxi Operator.
OHS Awareness for NSW Taxi Operators: Information Guide
NSW Taxi Industry Association Page 68