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Figure 9.9 Response times to structure fires, state-wide,<br />

90th percentile a, b, c, d, e, f, g<br />

Munites<br />

Munites<br />

20<br />

16<br />

12<br />

8<br />

4<br />

0<br />

20<br />

16<br />

12<br />

8<br />

4<br />

0<br />

a Percentile calculations are based on emergency responses to structure fire incidents and include responses<br />

by both permanent and volunteer brigades (unless otherwise noted in jurisdictions’ caveats). Different<br />

methods of calculating percentiles may affect results. Data in this table are not directly comparable (this<br />

chapter provides data on <strong>services</strong> provided in remote locations) b NSW: Data excluding call taking time are<br />

not available prior to 2010-11. c Qld: Data excluding call taking time are not available prior to 2010-11.<br />

Structure fires within the Urban Levy Boundary are included. Excluded are calls where QFRS experienced<br />

delays due to either extreme weather conditions or where the initial response was by another agency or<br />

brigade. Only primary exposure incidents are included. Incidents that could not be identified by remoteness<br />

category have been included in the statewide calculations only. d WA: Data include both career and volunteer<br />

responses where response was provided under emergency conditions (lights and sirens). Incidents where<br />

response time information is incomplete are excluded from response time calculations. Response time for<br />

major cities, regional and remote areas are impacted by volunteer data that, particularly in remote areas of the<br />

state, are affected by significant travel time to incidents. e SA: Data including call taking time are not available.<br />

Incomplete data are excluded from percentile calculations. Excludes response times of 12 hours or more.<br />

f Tas: Due to industrial action 90 incident reports are incomplete in 2008-09. g NT: Fire and Rescue Services<br />

respond to structure fires outside gazetted Emergency Response Areas in the NT when required impacting on<br />

some response times.<br />

Source: State and Territory <strong>government</strong>s (unpublished); table 9A.25 and 9A.26.<br />

9.22 REPORT ON<br />

GOVERNMENT<br />

SERVICES 20<strong>13</strong><br />

2007-08 2008-09 2009-10 2010-11 2011-12<br />

Including call taking time<br />

NSW Vic Qld WA SA Tas ACT NT<br />

Excluding call taking time<br />

NSW Vic Qld WA SA Tas ACT NT

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