13-government-services-2013-chapter9

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Figure 9.18 Reported ambulance incidents, responses and patients, 2011-12a, b, c, d, e, f Per 1000 people 250 200 150 100 50 0 a An incident is an event that results in a demand for ambulance resources to respond. An ambulance response is a vehicle or vehicles sent to an incident. There can be multiple responses/vehicles sent to a single incident. A patient is someone assessed, treated or transported by the ambulance service. b Vic: Incidents and responses are for road ambulances only. c WA: reports the incident and response figures that resulted in patients being attended to or transported. d NT: A response is counted as an incident. Data for incidents are not available and are not included in the rate for Australia. e Aust: Data for incidents excludes NT. f Historical rates in this figure may differ from those in previous reports. Population data are revised using Final Rebased ERP data following each Census of Population and Housing (the most recent census for which data are available is 2006). Financial year population estimates are the midpoint estimate of the relevant financial year (that is, as at 31 December). Source: State and Territory governments (unpublished); table 9A.31. Emergency department triage category by ambulance transport rate Emergency department presentation rates and demand for ambulance services are closely linked. The majority of people who are acutely ill or injured and need to attend a hospital emergency department will call the ambulance service to provide immediate pre-hospital care and then take them to hospital. The Emergency Department National Triage Scale category allocates priority to a patient on arrival at the emergency department. (The triage category assigned by emergency departments may be differ to the priority originally assigned by ambulance service organisations.) It is a measure of how acutely ill the patient is on arrival at the hospital, ranging from ‘Resuscitation’ (for a patient in immediate need of attention) to ‘Non urgent’ (for patients who have a presenting condition that indicates they can safely wait for 2 hours to see a doctor) (chapter 10, box 10.4). 9.40 REPORT ON GOVERNMENT SERVICES 2013 Incidents Responses Patients NSW Vic Qld WA SA Tas ACT NT Aust
Nationally, in 2011-12, 84.6 per cent of emergency department patients in triage category ‘Resuscitation’ and 46.7 per cent of ‘Emergency’ patients arrived by ambulance, air ambulance or helicopter rescue services. For all triage categories, 24.0 per cent of patients arrived by ambulance, air ambulance or helicopter rescue services (figure 9.19). Figure 9.19 Emergency department patients who arrived by ambulance, air ambulance or helicopter rescue services, by triage category 2011-12 (per cent) a Per cent 100 80 60 40 20 0 Resuscitation Emergency Urgent Semi urgent and Non urgent NSW Vic Qld WA SA Tas ACT NT Aust a Data represent the 78 per cent of emergency department presentations for which patient-level data were available. Data include all presentations. Source: AIHW (2012) Australian Hospital Statistics 2011-12: emergency department care, Health services series. Cat. no. HSE 126; table 9A.32. Aero-medical arrangements in Australia Arrangements for air ambulance or aero-medical services vary throughout Australia. Some of these arrangements involve services provided entirely by State and Territory ambulance services or by sub-contractors to these services, while others are provided completely externally to the State ambulance services. Some arrangements involve a mix of the two, where external organisations provide aircraft and/or air crew while ambulance service organisations provide paramedics to staff the air ambulances. The result is that the revenue (funding) and expenditure for air ambulance services are included in ambulance reports from some jurisdictions while in other jurisdictions none of these costs are included. The Australian Government also provides some capital and recurrent funding for aero-medical service provision through the Royal Flying Doctor Service, mainly for FIRE AND AMBULANCE SERVICES 9.41
Page 1 and 2: 9 Fire and ambulance services CONTE
Page 3 and 4: Roles and responsibilities Fire ser
Page 5 and 6: and human resources relate to fire
Page 7 and 8: The Report’s statistical appendix
Page 9 and 10: Box 9.2 Fire incidents ‘Fire inci
Page 11 and 12: Figure 9.3 Accidental residential s
Page 13 and 14: Figure 9.5 Fire service organisatio
Page 15 and 16: Figure 9.7 Reported road crash resc
Page 17 and 18: Fire/non-fire incidents — False a
Page 19 and 20: The most recent cross-sectional, na
Page 21 and 22: • the dispersion of the populatio
Page 23 and 24: Figure 9.10 Response times to struc
Page 25 and 26: Both government of funding fire ser
Page 27 and 28: Box 9.8 Fire death rate ‘Fire dea
Page 29 and 30: years from 1982-91 the average deat
Page 31 and 32: Box 9.10 Annual fire injury rate
Page 33 and 34: The proportion of fires, from all i
Page 35 and 36: Median dollar loss per structure fi
Page 37 and 38: 9.4 Profile of emergency services f
Page 39: Table 9.3 Revenue of ambulance serv
Page 43 and 44: • ambulance operatives (including
Page 45 and 46: Figure 9.20 Ambulance events perfor
Page 47 and 48: Figure 9.21 Number of paid, mixed a
Page 49 and 50: Figure 9.22 Number of full time equ
Page 51 and 52: Although definitions of response ti
Page 53 and 54: State-wide response times ‘State-
Page 55 and 56: Effectiveness — appropriateness A
Page 57 and 58: Continuity of care ‘Continuity of
Page 59 and 60: Figure 9.26 Ambulance staff attriti
Page 61 and 62: Figure 9.27 Ambulance service organ
Page 63 and 64: Cardiac arrest survived event rate
Page 65 and 66: Box 9.30 Continued have improved ov
Page 67 and 68: Cardiac arrest survival to hospital
Page 69 and 70: 9.7 Future directions in performanc
Page 71 and 72: “ New South Wales Government comm
Page 73 and 74: “ Queensland Government comments
Page 75 and 76: “ South Australian Government com
Page 77 and 78: “ Australian Capital Territory Go
Page 79 and 80: 9.9 Definitions of key terms Alarm
Page 81 and 82: Fire safety measure • Operational
Page 83 and 84: 9.10 List of attachment tables Atta
Page 85 and 86: 9.11 References ABS (Australian Bur
Page 87 and 88: 9A Fire and ambulance services —
Page 89 and 90: Attachment contents CONTENTS Table
Page 91 and 92:
TABLE 9A.1 Table 9A.1 Delivery and
Page 93 and 94:
Table 9A.2 2009-10 NSW (c) Vic (c)
Page 95 and 96:
Table 9A.2 NSW (c) Vic (c) TABLE 9A
Page 97 and 98:
TABLE 9A.3 Table 9A.3 Fire service
Page 99 and 100:
TABLE 9A.3 Table 9A.3 Fire service
Page 101 and 102:
Table 9A.4 Fire death rate (a), (b)
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Table 9A.4 Fire death rate (a), (b)
Page 105 and 106:
Table 9A.5 Fire deaths (a), (b), (c
Page 107 and 108:
TABLE 9A.6 Table 9A.6 Landscape fir
Page 109 and 110:
Table 9A.7 Fire injuries (a), (b),
Page 111 and 112:
Table 9A.8 All ignition types NSW (
Page 113 and 114:
Table 9A.9 All ignition types NSW (
Page 115 and 116:
Table 9A.11 NSW (d) Property loss f
Page 117 and 118:
Table 9A.12 2011-12 Fires Structure
Page 119 and 120:
Table 9A.12 Other emergencies and i
Page 121 and 122:
Table 9A.12 TABLE 9A.12 Reported fi
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Table 9A.12 2004-05 Fires Structure
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Table 9A.12 (a) Other emergencies a
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Table 9A.13 NSW Vic Incidents per 1
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Table 9A.15 NSW (d) Number of lands
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Table 9A.16 2011-12 Structure fires
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Table 9A.16 Next highest ingnition
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Table 9A.17 TABLE 9A.17 NSW Vic Qld
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Table 9A.19 Total extrications TABL
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TABLE 9A.20 Table 9A.20 Prevention
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TABLE 9A.21 Table 9A.21 Selected fi
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TABLE 9A.21 Table 9A.21 Selected fi
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Table 9A.22 (f) (g) (h) (i) TABLE 9
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Table 9A.23 (e) Jurisdiction notes:
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Table 9A.24 NSW Vic (a) TABLE 9A.24
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Table 9A.25 Response times NSW Vic
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Table 9A.25 WA: SA: Tas: NT: NSW Vi
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Table 9A.26 Response times NSW Vic
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Table 9A.26 Qld: WA: SA: Tas: NT: N
Page 159 and 160:
Table 9A.27 2009-10 Labour costs -
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Table 9A.27 2005-06 Labour costs -
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Table 9A.27 (a) (b) (c) (d) (e) (f)
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Table 9A.28 2011-12 NSW Vic (c) TAB
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Table 9A.29 2011-12 NSW (d) Vic (d)
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Table 9A.29 (c) (d) NSW (d) Vic (d)
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Table 9A.30 2011-12 Revenue sources
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Table 9A.30 TABLE 9A.30 Major sourc
Page 175 and 176:
Table 9A.30 2006-07 Revenue sources
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Table 9A.31 2011-12 Incidents Emerg
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Table 9A.31 Emergency responses Urg
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Table 9A.31 (a) (b) (c) TABLE 9A.31
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Table 9A.32 TABLE 9A.32 Emergency d
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Table 9A.32 TABLE 9A.32 Emergency d
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TABLE 9A.33 Table 9A.33 Ambulance s
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Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Table 9A.34 TABLE 9A.34 Ambulance s
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TABLE 9A.35 Table 9A.35 Ambulance a
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TABLE 9A.35 Table 9A.35 Ambulance a
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TABLE 9A.36 Table 9A.36 Ambulance r
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TABLE 9A.36 Table 9A.36 Ambulance r
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TABLE 9A.37 Table 9A.37 Aero medica
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TABLE 9A.37 Table 9A.37 Aero medica
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TABLE 9A.38 Table 9A.38 Cardiac Arr
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TABLE 9A.38 Table 9A.38 Cardiac Arr
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TABLE 9A.39 Table 9A.39 Satisfactio
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TABLE 9A.39 Table 9A.39 Satisfactio
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TABLE 9A.40 Table 9A.40 Ambulance c
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Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Table 9A.42 2011-12 TABLE 9A.42 NSW
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Table 9A.43 2011-12 TABLE 9A.43 NSW
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CONTEXT AND OTHER INFORMATION All j
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TABLE 9A.45 Table 9A.45 Treatment o
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Data quality information — Fire a
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Relevance High or increasing number
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Reported road crash rescue incident
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to estimate road rescue data. Each
Page 241 and 242:
Table 2 Calculation of road crash r
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Table 3 Calculation of road crash r
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excluded. Structure fire A structur
Page 247 and 248:
Interpretability Copies of the comp
Page 249 and 250:
Table 2 Data collection and storage
Page 251 and 252:
Table 4 Extrapolation and estimatio
Page 253 and 254:
Annual fire death rate Data quality
Page 255 and 256:
finalised approximately 13 months a
Page 257 and 258:
term bushfire is more recognisable
Page 259 and 260:
Confinement to room/object of origi
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• extrapolation and estimation (t
Page 263 and 264:
Table 3 Extrapolation and estimatio
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production and currency of AIRS dat
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Value of asset loss appendix: Juris
Page 269 and 270:
Table 3 Assessing dollar loss for e
Page 271 and 272:
Ambulance services Response Locatio
Page 273 and 274:
Workforce by Age Group Data quality
Page 275 and 276:
Level of patient satisfaction Data
Page 277:
Interpretability The CAA Patient Sa
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