13-government-services-2013-chapter9

More documents

Recommendations

Info

This page has changed since the Report release in January 2013. See errata at www.pc.gov.au/gsp/reports/rogs/2013/errata. primary health services to rural and remote communities. In some jurisdictions, these same aircraft are used to transfer patients requiring higher level care. It is not possible for ambulance service organisations to provide full activity and financial data for air ambulance services in Australia. The Council of Ambulance Authorities (CAA) has tried to identify, as comprehensively as possible, air ambulance services provided by ambulance service organisations directly, or by other service providers such as the Royal Flying Doctor Service. In doing so, the CAA has counted the total number of aircraft available in each jurisdiction during 2011-12, and the component of expenditure that is funded through ambulance service expenditure (that is, the expenditure figures do not represent total expenditure, only that component funded through ambulance services) (table 9.4). Table 9.4 Aero medical resources and expenditure, 2011-12a, b, c, d Operated by State Ambulance Service 9.42 REPORT ON GOVERNMENT SERVICES 2013 NSW Vic Qld WA SA Tas ACT NT Aust Fixed wing 4 4 – – – 1 – – 9 Helicopter 5 5 – – – – – – 10 Operated by other service providers Fixed wing 1 – 14 13 7 – – – 35 Helicopter 5 – 12 3 3 1 1 – 25 Total aircraft 15 9 26 16 10 2 1 – 79 Expenditure ($’000) 90 899 64 387 – 1 226 9 000 3 863 592 600 170 567 a These figures do not represent the total air ambulance medical expenditure for jurisdictions, but only that funded through ambulance services and reported as part of the total ambulance service expenditure. b Qld: The fixed wing network comprises of a total of 14 aircraft, which is made up of 11 primary response aircraft that are solely responsible for patient retrieval and transfers, and three traditional based aircraft that are utilised when not being used for day clinics. In addition, there are three spare aircraft to support the fixed wing network. The helicopter network comprises of a total of 12 helicopters, which is supported by nine spare helicopters. c WA, SA and NT: Fixed wing services are provided by the Royal Flying Doctor Service (RFDS). In addition, AMS, a NT Government operated aero medical service, operates in the ‘top end’ of the NT. d Tas: Aircraft and pilot are provided by the RFDS under contract, aero medical crew are provided by the State. – Nil or rounded to zero. na Not available. Source: Council of Ambulance Authorities (CAA) (unpublished); table 9A.37. Human resources Data on human resources are reported by operational status on a full time equivalent (FTE) basis for salaried personnel and a head count basis for volunteers. Human resources include any person involved in delivering and/or managing the delivery of ambulance services, including:
• ambulance operatives (including patient transport officers, students and base level ambulance officers, qualified ambulance officers, other clinical personnel and communications operatives) • operational and corporate support personnel (including management, operational planners and coordinators, education and training personnel, corporate support personnel, non-operative communications and technical personnel) • remunerated and non-remunerated volunteers and ambulance community first responders. Ambulance community first responders are a type of volunteer that provide an emergency response (with no transport capacity) and first aid care before ambulance arrival. Nationally, 14 788 FTE salaried personnel were involved in the delivery of ambulance services in 2011-12. The majority of salaried ambulance personnel in 2011-12 were ambulance operatives (81.8 per cent) (table 9A.33). Nationally, over 6012 volunteer personnel (comprising 5355 operatives and 657 support personnel) participated in the delivery of ambulance services in 2011-12. The proportion of volunteer personnel and the nature of their role varied across jurisdictions. Given the decentralised structure of its ambulance service operations, WA has a relatively higher number of volunteer operational and corporate support personnel (table 9A.33). Nationally, there were 1670 ambulance community first responders in 2011-12 (table 9A.33). In some locations the first responder service is provided by another emergency service agency, for example, a fire service. 9.5 Framework of performance indicators for ambulance events Performance can be defined in terms of how well a service meets its objectives, given its operating environment. Performance indicators focus on outcomes and/or outputs aimed at meeting common, agreed objectives. The Steering Committee has identified four objectives of ambulance services for the purposes of this Report (box 9.14). FIRE AND AMBULANCE SERVICES 9.43
Page 1 and 2: 9 Fire and ambulance services CONTE
Page 3 and 4: Roles and responsibilities Fire ser
Page 5 and 6: and human resources relate to fire
Page 7 and 8: The Report’s statistical appendix
Page 9 and 10: Box 9.2 Fire incidents ‘Fire inci
Page 11 and 12: Figure 9.3 Accidental residential s
Page 13 and 14: Figure 9.5 Fire service organisatio
Page 15 and 16: Figure 9.7 Reported road crash resc
Page 17 and 18: Fire/non-fire incidents — False a
Page 19 and 20: The most recent cross-sectional, na
Page 21 and 22: • the dispersion of the populatio
Page 23 and 24: Figure 9.10 Response times to struc
Page 25 and 26: Both government of funding fire ser
Page 27 and 28: Box 9.8 Fire death rate ‘Fire dea
Page 29 and 30: years from 1982-91 the average deat
Page 31 and 32: Box 9.10 Annual fire injury rate
Page 33 and 34: The proportion of fires, from all i
Page 35 and 36: Median dollar loss per structure fi
Page 37 and 38: 9.4 Profile of emergency services f
Page 39 and 40: Table 9.3 Revenue of ambulance serv
Page 41: Nationally, in 2011-12, 84.6 per ce
Page 45 and 46: Figure 9.20 Ambulance events perfor
Page 47 and 48: Figure 9.21 Number of paid, mixed a
Page 49 and 50: Figure 9.22 Number of full time equ
Page 51 and 52: Although definitions of response ti
Page 53 and 54: State-wide response times ‘State-
Page 55 and 56: Effectiveness — appropriateness A
Page 57 and 58: Continuity of care ‘Continuity of
Page 59 and 60: Figure 9.26 Ambulance staff attriti
Page 61 and 62: Figure 9.27 Ambulance service organ
Page 63 and 64: Cardiac arrest survived event rate
Page 65 and 66: Box 9.30 Continued have improved ov
Page 67 and 68: Cardiac arrest survival to hospital
Page 69 and 70: 9.7 Future directions in performanc
Page 71 and 72: “ New South Wales Government comm
Page 73 and 74: “ Queensland Government comments
Page 75 and 76: “ South Australian Government com
Page 77 and 78: “ Australian Capital Territory Go
Page 79 and 80: 9.9 Definitions of key terms Alarm
Page 81 and 82: Fire safety measure • Operational
Page 83 and 84: 9.10 List of attachment tables Atta
Page 85 and 86: 9.11 References ABS (Australian Bur
Page 87 and 88: 9A Fire and ambulance services —
Page 89 and 90: Attachment contents CONTENTS Table
Page 91 and 92: TABLE 9A.1 Table 9A.1 Delivery and
Page 93 and 94:
Table 9A.2 2009-10 NSW (c) Vic (c)
Page 95 and 96:
Table 9A.2 NSW (c) Vic (c) TABLE 9A
Page 97 and 98:
TABLE 9A.3 Table 9A.3 Fire service
Page 99 and 100:
TABLE 9A.3 Table 9A.3 Fire service
Page 101 and 102:
Table 9A.4 Fire death rate (a), (b)
Page 103 and 104:
Table 9A.4 Fire death rate (a), (b)
Page 105 and 106:
Table 9A.5 Fire deaths (a), (b), (c
Page 107 and 108:
TABLE 9A.6 Table 9A.6 Landscape fir
Page 109 and 110:
Table 9A.7 Fire injuries (a), (b),
Page 111 and 112:
Table 9A.8 All ignition types NSW (
Page 113 and 114:
Table 9A.9 All ignition types NSW (
Page 115 and 116:
Table 9A.11 NSW (d) Property loss f
Page 117 and 118:
Table 9A.12 2011-12 Fires Structure
Page 119 and 120:
Table 9A.12 Other emergencies and i
Page 121 and 122:
Table 9A.12 TABLE 9A.12 Reported fi
Page 123 and 124:
Table 9A.12 2004-05 Fires Structure
Page 125 and 126:
Table 9A.12 (a) Other emergencies a
Page 127 and 128:
Table 9A.13 NSW Vic Incidents per 1
Page 129 and 130:
Table 9A.15 NSW (d) Number of lands
Page 131 and 132:
Table 9A.16 2011-12 Structure fires
Page 133 and 134:
Table 9A.16 Next highest ingnition
Page 135 and 136:
Table 9A.17 TABLE 9A.17 NSW Vic Qld
Page 137 and 138:
Table 9A.19 Total extrications TABL
Page 139 and 140:
TABLE 9A.20 Table 9A.20 Prevention
Page 141 and 142:
TABLE 9A.21 Table 9A.21 Selected fi
Page 143 and 144:
TABLE 9A.21 Table 9A.21 Selected fi
Page 145 and 146:
Table 9A.22 (f) (g) (h) (i) TABLE 9
Page 147 and 148:
Table 9A.23 (e) Jurisdiction notes:
Page 149 and 150:
Table 9A.24 NSW Vic (a) TABLE 9A.24
Page 151 and 152:
Table 9A.25 Response times NSW Vic
Page 153 and 154:
Table 9A.25 WA: SA: Tas: NT: NSW Vi
Page 155 and 156:
Table 9A.26 Response times NSW Vic
Page 157 and 158:
Table 9A.26 Qld: WA: SA: Tas: NT: N
Page 159 and 160:
Table 9A.27 2009-10 Labour costs -
Page 161 and 162:
Table 9A.27 2005-06 Labour costs -
Page 163 and 164:
Table 9A.27 (a) (b) (c) (d) (e) (f)
Page 165 and 166:
Table 9A.28 2011-12 NSW Vic (c) TAB
Page 167 and 168:
Table 9A.29 2011-12 NSW (d) Vic (d)
Page 169 and 170:
Table 9A.29 (c) (d) NSW (d) Vic (d)
Page 171 and 172:
Table 9A.30 2011-12 Revenue sources
Page 173 and 174:
Table 9A.30 TABLE 9A.30 Major sourc
Page 175 and 176:
Table 9A.30 2006-07 Revenue sources
Page 177 and 178:
Table 9A.31 2011-12 Incidents Emerg
Page 179 and 180:
Table 9A.31 Emergency responses Urg
Page 181 and 182:
Table 9A.31 (a) (b) (c) TABLE 9A.31
Page 183 and 184:
Table 9A.32 TABLE 9A.32 Emergency d
Page 185 and 186:
Table 9A.32 TABLE 9A.32 Emergency d
Page 187 and 188:
TABLE 9A.33 Table 9A.33 Ambulance s
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Table 9A.34 TABLE 9A.34 Ambulance s
Page 197 and 198:
TABLE 9A.35 Table 9A.35 Ambulance a
Page 199 and 200:
TABLE 9A.35 Table 9A.35 Ambulance a
Page 201 and 202:
TABLE 9A.36 Table 9A.36 Ambulance r
Page 203 and 204:
TABLE 9A.36 Table 9A.36 Ambulance r
Page 205 and 206:
TABLE 9A.37 Table 9A.37 Aero medica
Page 207 and 208:
TABLE 9A.37 Table 9A.37 Aero medica
Page 209 and 210:
TABLE 9A.38 Table 9A.38 Cardiac Arr
Page 211 and 212:
TABLE 9A.38 Table 9A.38 Cardiac Arr
Page 213 and 214:
TABLE 9A.39 Table 9A.39 Satisfactio
Page 215 and 216:
TABLE 9A.39 Table 9A.39 Satisfactio
Page 217 and 218:
TABLE 9A.40 Table 9A.40 Ambulance c
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Table 9A.42 2011-12 TABLE 9A.42 NSW
Page 227 and 228:
Table 9A.43 2011-12 TABLE 9A.43 NSW
Page 229 and 230:
CONTEXT AND OTHER INFORMATION All j
Page 231 and 232:
TABLE 9A.45 Table 9A.45 Treatment o
Page 233 and 234:
Data quality information — Fire a
Page 235 and 236:
Relevance High or increasing number
Page 237 and 238:
Reported road crash rescue incident
Page 239 and 240:
to estimate road rescue data. Each
Page 241 and 242:
Table 2 Calculation of road crash r
Page 243 and 244:
Table 3 Calculation of road crash r
Page 245 and 246:
excluded. Structure fire A structur
Page 247 and 248:
Interpretability Copies of the comp
Page 249 and 250:
Table 2 Data collection and storage
Page 251 and 252:
Table 4 Extrapolation and estimatio
Page 253 and 254:
Annual fire death rate Data quality
Page 255 and 256:
finalised approximately 13 months a
Page 257 and 258:
term bushfire is more recognisable
Page 259 and 260:
Confinement to room/object of origi
Page 261 and 262:
• extrapolation and estimation (t
Page 263 and 264:
Table 3 Extrapolation and estimatio
Page 265 and 266:
production and currency of AIRS dat
Page 267 and 268:
Value of asset loss appendix: Juris
Page 269 and 270:
Table 3 Assessing dollar loss for e
Page 271 and 272:
Ambulance services Response Locatio
Page 273 and 274:
Workforce by Age Group Data quality
Page 275 and 276:
Level of patient satisfaction Data
Page 277:
Interpretability The CAA Patient Sa
show all

13-government-services-2013-chapter9

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?