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CORPORATE GOVERNANCE (CONTINUED)<br />
INFORMATION TECHNOLOGY<br />
The Vendor Portal as a strategic platform continues to be enhanced and was extended to automatically organize scanned<br />
documents by contract eliminating printing and manual intervention, both green and productive. At the same time consumerable<br />
leveraging having been applied to hangers, helping to drive compliance, is being extended to include any consumerable.<br />
As part of a larger supply chain project, the Vendor Portal is being integrated in to a larger shipment platform for the benefit of the<br />
vendors and users of our logistics services.<br />
In support of the direct model for LF Asia – Food, Health, Beauty & Cosmetics, further investment was made in mobile devices and<br />
extended functionality to support sales and retail store data capture and analysis.<br />
Decision Support Systems in the form of the internal dashboard were enhanced, converting transactional data in to relevant,<br />
accurate and timely information accessible online at any time.<br />
While face to face meetings remain the main source of interaction with our customers, eCatalog has been developed to provide<br />
our customers with a supplementary medium for their online sourcing. This has been successfully launched with a number of sites<br />
and is gaining momentum.<br />
The global Wi-Fi standardization across all offices has made for seamless connectivity transition between offices and least cost<br />
routing to reduce data roaming costs while overseas.<br />
In addition within infrastructure, as part of our continuous improvement and End User Experience Programs, investments are being<br />
made in end user devices to improve desktop and laptop performance.<br />
SUSTAINABILITY<br />
In the first half of 2012, we continued to implement our Sustainability Strategy, which focuses on what we can do to reduce our<br />
environmental footprint, to engage and enhance the well being and development of our colleagues, to support the communities<br />
where we operate, and to enhance the sustainability performance of our supply chain.<br />
Within our own operations, we made additional investments in energy-efficient retrofits and continued to encourage reduced<br />
energy, water and paper consumption. We revamped our intranet site to make sustainability more accessible to our colleagues<br />
and also expanded our learning and development and employee welfare programs. We launched an enhanced community<br />
engagement initiative to increase and measure the strategic depth and impact of our global initiatives for community building,<br />
entrepreneurship and human capital development, environmental protection and disaster relief.<br />
Implementing our revised Code of Conduct for Suppliers and our Supplier Compliance Manual since January 2012 has been a<br />
significant priority with our suppliers and customers. To support this, we are refining our compliance assessment and verification<br />
tools and processes, and focusing on training and capacity building programs, to both identify and address gaps in meeting our<br />
Code requirements. Going forward, we are launching a dedicated website with resources for our suppliers to improve compliance<br />
and sustainability performance, expanding our dialogue on sustainability with our customers and suppliers as part of our business,<br />
and providing additional onsite support to improve human resource management, lean manufacturing, health and safety and<br />
environmental performance. In support of industry-wide efforts to further sustainability in supply chains, we remain actively<br />
involved in the Sustainable Apparel Coalition, the Global Social Compliance Programme, the International Labour Organization’s<br />
Better Work program and Business for Social Responsibility.<br />
Our priority remains to build our business by working in partnership with our customers, suppliers, colleagues and industry<br />
partners to operate more sustainably, to improve working conditions and environmental performance in our supply chain, and to<br />
provide more sustainable sourcing options.<br />
LI & FUNG LIMITED | INTERIM REPORT 2012<br />
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