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CORPORATE GOVERNANCE (CONTINUED)<br />

INFORMATION TECHNOLOGY<br />

The Vendor Portal as a strategic platform continues to be enhanced and was extended to automatically organize scanned<br />

documents by contract eliminating printing and manual intervention, both green and productive. At the same time consumerable<br />

leveraging having been applied to hangers, helping to drive compliance, is being extended to include any consumerable.<br />

As part of a larger supply chain project, the Vendor Portal is being integrated in to a larger shipment platform for the benefit of the<br />

vendors and users of our logistics services.<br />

In support of the direct model for LF Asia – Food, Health, Beauty & Cosmetics, further investment was made in mobile devices and<br />

extended functionality to support sales and retail store data capture and analysis.<br />

Decision Support Systems in the form of the internal dashboard were enhanced, converting transactional data in to relevant,<br />

accurate and timely information accessible online at any time.<br />

While face to face meetings remain the main source of interaction with our customers, eCatalog has been developed to provide<br />

our customers with a supplementary medium for their online sourcing. This has been successfully launched with a number of sites<br />

and is gaining momentum.<br />

The global Wi-Fi standardization across all offices has made for seamless connectivity transition between offices and least cost<br />

routing to reduce data roaming costs while overseas.<br />

In addition within infrastructure, as part of our continuous improvement and End User Experience Programs, investments are being<br />

made in end user devices to improve desktop and laptop performance.<br />

SUSTAINABILITY<br />

In the first half of 2012, we continued to implement our Sustainability Strategy, which focuses on what we can do to reduce our<br />

environmental footprint, to engage and enhance the well being and development of our colleagues, to support the communities<br />

where we operate, and to enhance the sustainability performance of our supply chain.<br />

Within our own operations, we made additional investments in energy-efficient retrofits and continued to encourage reduced<br />

energy, water and paper consumption. We revamped our intranet site to make sustainability more accessible to our colleagues<br />

and also expanded our learning and development and employee welfare programs. We launched an enhanced community<br />

engagement initiative to increase and measure the strategic depth and impact of our global initiatives for community building,<br />

entrepreneurship and human capital development, environmental protection and disaster relief.<br />

Implementing our revised Code of Conduct for Suppliers and our Supplier Compliance Manual since January 2012 has been a<br />

significant priority with our suppliers and customers. To support this, we are refining our compliance assessment and verification<br />

tools and processes, and focusing on training and capacity building programs, to both identify and address gaps in meeting our<br />

Code requirements. Going forward, we are launching a dedicated website with resources for our suppliers to improve compliance<br />

and sustainability performance, expanding our dialogue on sustainability with our customers and suppliers as part of our business,<br />

and providing additional onsite support to improve human resource management, lean manufacturing, health and safety and<br />

environmental performance. In support of industry-wide efforts to further sustainability in supply chains, we remain actively<br />

involved in the Sustainable Apparel Coalition, the Global Social Compliance Programme, the International Labour Organization’s<br />

Better Work program and Business for Social Responsibility.<br />

Our priority remains to build our business by working in partnership with our customers, suppliers, colleagues and industry<br />

partners to operate more sustainably, to improve working conditions and environmental performance in our supply chain, and to<br />

provide more sustainable sourcing options.<br />

LI & FUNG LIMITED | INTERIM REPORT 2012<br />

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