MetroPCS “By the Minute” Card User Guide - Qpay

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MetroPCS “By The Minute” Card User Guide ____________________________________________________________________________________ Having Problems with Swipe? The following window is displayed if you clicked on the “having problems with swipe” link. Even though there is a field displayed on this screen (and where a Card Number may be entered), do not complete this field. This screen is shown simply to provide you with an important message from the Qpay system, which is “For cards without a printed card number on the pack, swipe is the only method of activation that can be used”. After reading and understanding this message, click on the Cancel button. This will return you to the Provider Selection Screen. Try using a different MetroPCS By the Minute card. If this does not work, troubleshoot the Card Reader device itself. If it is still not working, then you need to contact Qpay Customer Support at (866) 236-7733. ____________________________________________________________________________________ Page 6 of 22
MetroPCS “By The Minute” Card User Guide ____________________________________________________________________________________ Initial Payment Screen The Payment Page displays similar to what you see above. The following fields are autopopulated by the Qpay Online Payment Center: Card Number, Provider, Product Name, Product UPC, Payment Amount, Convenience Fee, and Total to Collect. The fields you must complete for your customer are: Payment Method and Amount Received. After entering Payment Method and Amount Received, click the Tab button on your keyboard. The Change Due amount is then determined and displayed on the screen. ____________________________________________________________________________________ Page 7 of 22
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MetroPCS “By the Minute” Card User Guide - Qpay

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