Issue 11 - Upstream's Upswing - Lockwood International

www.lockwoodint.com 2011 Summer Edition
Upstream’s Upswing
Can Supply Keep Up With Demand?
Unprecedented capital expenditure budgets for 2011 are being
planned by major and non-major oil companies in Upstream E&P
(Exploration and Production) across the globe. A particularly active
area is Brazil, with the potential to become one of the top five
major oil producers and exporters in the world if the pre-salt potential
reserves of Tupi Basin (formerly known as Lula Field) produce as
expected.
With that, Lockwood Upstream Division has experienced more
growth and change over the past 18 months than any other segment
of our business. We have primarily been a Downstream company
historically but as massive projects like Marathon’s Garyville Major
Expansion and Shell’s Motiva wind down from very successful runs,
equally massive Upstream projects like Chevron’s Gorgon take their
place. (continued page 10)
Hello, Lockwood! From apprehension to accomplishment -
Lockwood has a lot to share with you. In this edition you’ll read
about some major project awards, important company changes
that have transpired, as well as our plans for continued growth.
(“What recession?”) You’ll meet some new associates and learn
about branch openings and continued expansion. Lockwood’s
leaders and Executive Management Team share their thoughts,
plus exciting news such as the relocation of Lockwood Upstream
& Automation with its own North side Houston facility. Lockwood
Valves Canada earned the prestigious de Award of Excellence
(way to go, LWVC!) And we have updates from all of our branches
globally. We hope you enjoy this edition.
CONNECTION 1

Table of
Contents
Words From
Our Management
Global Branches
Excellence In
Customer Service
New Upstream Home
Upstream Update
U.S. Troop Donations
Another Major
Step For Lockwood
Frank Lockwood
Foundation
Tenure / New Hires
2
6
9
10
11
13
15
16
18
Mike Lockwood
C.E.O.
“The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of
their chosen field of endeavor.” ~ Vince Lombardi ~
“You have to perform at a consistently higher level than others. That’s the mark of a true professional.
Professionalism has nothing to do with getting paid for your services.” ~ Joe Paterno ~
“Good leaders must first become good servants.” ~ Robert Greenleaf ~
“It is when we forget ourselves that we do things which will be remembered.” ~ Anonymous ~
“Service” according to Webster’s Dictionary, is defined as “the occupation or function of serving,” or
“work performed by one that serves.”
With all respect...
From my perspective, ultimately the quality and level of service is determined by the recipient, not
the provider. Unfortunately, service is expected but not always clearly defined and this often leaves the
provider to grade their own performance so it’s little wonder that clients are left disappointed but the
provider feels really good about themselves. This disparity eventually causes the relationship to break down.
Service is a selfless act. All of us need to slow down and listen more; speak less and take time for
each other. If we are to truly understand our clients’ needs we must develop a relationship with them as
individuals, built on mutuality, friendship, dedication, devotion and a clear sense of equality. This level of
appreciation is founded on humility, honor and respect for ourselves and for each other.
Putting others first is the single most important act of service. In our culture, where the idea of achievement
is defined by ‘chronic busyness’ and inflated productivity levels, sacrifice for others gets lost
somewhere between Mayberry and the museum. We must avoid the pressure of the status quo mind-set
and hold ourselves to a higher standard, a standard based on:
• Character before career
• Maturity before mastery
• ‘Being’ (for others) rather than ‘doing’
In the end, service boils down to sincere care for one another and total trust in each other. Once we
fully accept and acknowledge this in ourselves, our clients, our families and friends then we will fully
understand the true definition of service.
Sincerely,
Mike Lockwood

June Yonkman
President
The definition of customer service has changed. In the old days, a customer was believed to
only be those external to the company. However, we’ve come to recognize that customers are also
internal and in this issue of our newsletter we are recognizing and congratulating both types. We
have so many employees that are dedicated to customer service; it is what makes our company
successful and everyone should be congratulated for a job well done.
We are also expanding our company in areas that will add services to our customers. Our Technical
Engineer, Terry Choi, has moved to Korea and opened up an engineering office in Seoul with a staff
of mechanical engineers. The office will be responsible for identifying new sources of supply in
Asia, developing new manufacturers, working on design enhancements, overseeing production
and expediting. He is also involved in setting up our new facility in Batam, a “free trade zone” within
Indonesia. From North America to South America and to Asia and to Europe, we are a global company
with engineering and technical staff located around the world, all dedicated to providing the
best customer service in our industry.
If you feel that your customer service bar has been raised to its highest limits, just remember this
little anecdote: Roger Staubach, the great Dallas Cowboys quarterback, passed for three touchdowns
and ran for another in one game. Reporters gathered around and said, “This must be the
greatest day of your life.” Staubach just looked at them and said, “Yes, so far.”
Mark Lindsey
C.F.O.
I think we all agree that 2010 was a rough year, for our industry, our country and the world. This
financial crisis has been like no other in history and has affected each of us. However, Lockwood
hasn’t been wringing our hands waiting for improvement - during this time we made acquisitions,
opened branches, strategized and planned so that we are now in a very coveted position of growth.
Of course, it will take years for our industry to fully recover but we march on, growing and learning
new ways to improve. This must be a daily challenge to each of us. Best in Class should always be
our goal; the only way to earn that degree of success is to continually improve, and that includes
how we serve our customers. Let’s keep elevating our internal standards on customer service and
continue to set higher and higher goals together. Vision, planning and team work must be equal
work horses in order to earn that high level of success.
Bobby Mauldin
Sales Manager
CUSTOMER SERVICE EVOLVES TO CLIENT RESOURCE
End user operating units are under constant pressure from management to reduce costs, both
for material and operating components. We are all familiar with the material portion of the cost
reduction effort, and the operating expense side affects us all in other ways.
As the first wave of “boomers” continues to retire they take with them the accumulated knowledge
of 25-35 years of service. With cost considerations influencing personnel replacement, end
users increasingly find themselves with third party contractor personnel filling roles previously
occupied by trained and experienced company employees. As a result, the end user sometimes
finds that the Lockwood representative servicing the account has more familiarity with the specifications
and usual requirements than the person originating the requisition. Through that evolution
we become an even more valuable resource to our customers by supplementing the knowledge
void left by exiting employees.
Our goal should be to become so knowledgeable of our customers’ needs and requirements and
so service oriented that we become an invaluable component to their organization.
CONNECTION
3

Accounting by Betty Allen
The Accounting Department has been busy this past year providing financial support for Lockwood’s many acquisitions,
real estate ventures and business opportunities. Accounting is a service organization, providing services to
Lockwood’s employees, customers, vendors, bankers, insurance providers and state and federal agencies. We are
very happy to have the company in growth mode. Lockwood is a very dynamic corporation that is always providing opportunities
for us to learn from and manage. It is exciting to expand with additional branches and new companies and
while it is challenging to deal in new countries and with new cultures, it is also a very rewarding learning experience.
If there is one thing we can count on here at Lockwood it is change; it is but one piece of the puzzle in our ongoing
quest for continuous improvement.
Production by Donna Wells
Our annual team building exercise (inventory!) went well and thanks to everyone for your participation. Stage
Confirmation, Value Added Services, and MetalTrace® are three significant improvements Production has been
focused on recently. Stage Confirmation involves an additional step in our order entry process, however, it is an important
step on our road to bar coding and cycle counting. Renee Roberts and I need to conduct additional exercises
within the test environment and work with project coordinators in real time prior to roll out. The involvement of the
coordinators early in the process will allow for more feedback, input and ideas, reducing challenges. Value Added
Services will be a large implementation within our company but the benefits are significant; it will affect our entire work
order system at its core and allow us to capture history, such as modifications, better and buy product more efficiently.
Since this module will ultimately require us to re-learn how we process work orders, extreme caution must be taken
in its implementation. And finally, MetalTrace® has been added to our service offerings for improved MTR retrieval.
Sometimes change doesn’t come as quickly as we’d like but its better to delay implementation and work out issues –
this helps to minimize down time and promotes a successful go-live. These changes and future plans for improvement
move us toward our goal of Best in Class.
MRO by Cindy Williams
Articles discussing the economy and business styles consistently note that customer service has become more
and more important in separating companies from one another. One of the attributes of Lockwood International that
convinced me to accept a position here ten years ago is that commitment to customer service and integrity.
Many end users have used the last year to refit and retool their facilities, resulting in an upswing in MRO activity;
we have met that challenge and succeeded. Our Edmonton MRO team earned the Syncrude Award for Excellence
and has consistently reached 100% on time with zero errors in servicing the Imperial Oil/Velocity contract. Being the
MRO Manager, I am gratified to hear our customers all over the globe complimenting our professionalism and service,
even to the point of being told that they wish their other vendors supported them in the same way. As 2011 starts, soft
costs such as 24/7/365 response time, logistics, technical support, order automation and consistency in pricing-just to
name a few-will become more scrutinized through quantification. The services that the Lockwood MRO Team provides
its customers will continue to allow us to stand out from the rest.
Marketing by Laura Fitzgerald
This edition of the newsletter makes me realize the incredible growth we’ve quietly experienced over the last year;
as a result I find myself reaching out to more and more people to bring you news of our company. Maybe you’ve never
really thought about how Team Lockwood comes together to make us ‘go’. A multitude of sometimes small but heroic
efforts occur everyday around here. Perhaps this blip might broaden our perspective and appreciation as a company
for all that we do, both for each other and with each other. Think about the opening of a branch and how it involves
us all… The building – location, location, location. Financing must be arranged and contracts signed (Mark Lindsey
and Betty Allen.) Next, it must be made move-in ready (Koleta Parsley, Non-inventory team.) Utilities, lines of credit
and ability to receive funds and pay vendors - Betty Allen and her A/P group. Is communication necessary? Enter Tim
Alexander and the I.T. crew. Need a staff? Karen de la Garza for hiring and Margaret Graff for payroll. Of course we
want to sell product, so inventory is needed - enter Amanda Marksberry and the Purchasing team. Quotations, Salesmen
and Coordinators are needed so you’ll need help from June Yonkman, Bobby Mauldin and Donna Wells. MRO?
Certainly - Tim Yon and Cindy Williams and crew are on top of that. Do we worry about quality or safety? Very much
so…Benny Howard and David Pickle and the QA / QC team. Product needs to be stored and shipped…Mike Owens
and the Warehouse team, of course. There are a lot of documents that go out the door with our product so Documentation
and MTRs will help there. Once we sell product, we need to get paid - Mikelyn Martin and the Collections
crew make sure that happens. Do we need to replace sold inventory? Definitely, so Tim Yon and Renee Roberts from
Material Management will keep us stocked. And how do we keep our name out there? Marketing, of course! From
the moment an idea becomes a plan it takes all of us to make it ‘go.’ Way to ‘go,’ Lockwood!

Information Technology by Tim Alexander
In addition to providing around-the-clock helpdesk support (in numerous time zones) for our locations around the
globe, our Houston based I.T. team has been working to setup new company locations and the last few sites have
entailed setting up entirely new branches. In the last year alone a total of six new locations have been opened, with
three of those being international. Sheriff Kareem and Jose Garza have traveled on site to Italy, Indonesia, South
Korea and Singapore. Maintenance visits included three Canadian offices – Edmonton, Calgary and Sarnia. Some
of which have not been revisited since their initial startup. There are several current projects in the works that the I.T.
team is working on to implement technologies that will help Lockwood work more efficiently, which will help us in our
continued global growth plans. The MetalTrace® online MTR document management system installation was recently
completed and is scheduled to be rolled out company wide within the next several months.
On behalf of my team, thanks to those individuals who hosted them during their site visits. They very much enjoyed
meeting their coworkers face-to-face. Technology helps drive our growing and successful company- but personal interaction
builds a foundation of teamwork.
Quality and Safety by Benny Howard and David Pickle
In Houston many have asked about the construction taking place in the Quality building. For those of you who do
not already know, we are adding a cleaning room to process valves that need special cleaning I.e. oxygen and chlorine.
This is a very exciting time for us as we diversify and create new ways to service our customers in house while
maintaining the Lockwood standard of excellence. In 2010 the Lockwood team sold over 400,000 valves with an error
rate of less than .%0001. When procedures are followed and systems are in place Lockwood stands alone at the top
of the food chain for customer satisfaction. At the end of the day customer service is not a department it is an attitude.
We are all responsible for delivering customer service, before, during and after the purchase of our products. Thanks
to all the warehouse project guys and the quality team for helping to reach this milestone. Keep up the great work,
Lockwood!!!
Human Resources by Karen De la Garza
Left to Right: Kareem Bennett, Jason Terry, Tim Alexander, Jose Garza, Sheriff Kareem
As an employee advocate, my role as the HR manager plays an integral role in organizational success via my
knowledge about-and advocacy of-people. I look forward to working on creating a work environment in which people
will choose to be motivated, contributing, and happy. One thing I have learned over the years in HR management is
that we have to be able to see employees as who they are and not what we would like them to be. Everyone has a
special “something” about them…. My ultimate goal is to contribute to the development of and the accomplishment of
the organization-wide business plan and objectives.
If you know any crackerjacks that would enhance our team, please let me know. We have global opportunities!
CONNECTION
5

Georgia by Rick Mousa
Hello, Lockwood! I am Rick Mousa and I joined the Lockwood
Team in February of this year as Regional Manager Southeast.
I have been married for 31 years and have a son 25 years old and
a daughter 16 years old. I bring 37 years of PVF experience and
look forwarding to growing our relationships in the Southeast U.S.
I was past President of the Piping and Equipment Company based
in Georgia. P&E was sold to an equity investment company and
joined together with two other PVF companies to create USFlow.
USFlow ceased to exist in 2003 and a group of USFlow associates
and I joined HD Supply Plumbing/HVAC where I led the Industrial
PVF business before joining LWI.
The team I am putting into place will be responsible for introducing
LWI to customers in the Southeast. This team will also be expanding
into pipe, fittings, flanges, etc. to provide full service capabilities
to MRO and Process Contractors in the Southeast. This team will
expand LWI’s offerings into the Pulp and Paper, Power and other
industries in the Southeast. My first hire for this team was Jim Garrison,
a 30 year industry veteran, who also was part of the P&E and
HDS team. Jim and I have been very appreciative of the support we
have received from many members of the Houston LWI team.
Lockwood Northeast by Ed Maier
The Lockwood customer base in the Northeast consists primarily
of Engineers & Constructors (E&C) and Original Equipment Manufacturers
(OEMs). During the past two years’ capital spending cuts,
many of our customers in the Power and Downstream Hydrocarbon
markets, two of Lockwood’s core business interests, were negatively
impacted.
While we worked hard to strengthen existing relationships with
these traditional customers, we are also promoting Lockwood’s
capabilities to other markets and industries. Of special interest
is the Air Separation/Industrial Gas market and OEMs supplying
equipment for international chemical and refining projects. As our
customers receive contracts for international rather than domestic
projects, Lockwood’s expertise in marshalling materials, documentation
and logistics makes our company attractive as an experienced
source for valves and their transport. As our customers gain
knowledge of and appreciate the quality of our core manufacturers
AML acceptance is gathering steam! These dynamic influences are
reinforcing existing customers’ beliefs in the strength and value of
our company, as well as attracting companies who are looking for
a supplier with quality valve products and the “in-house” technical
expertise that today’s projects demand.
Our goal this year is to penetrate these new markets and capitalize
upon the opportunities they present. We intend to promote our
historic competencies (manual and multi-turn valves) and introduce
the capabilities that the inclusion of Lockwood Automation, actuation
& quarter-turn product, presents.
While our long standing Power and Hydrocarbon customers know
that Lockwood remains a viable source for their FEED requirements
and will provide quality product once their order is secured, Lockwood
Northeast will strive to expand our markets and customer
base, telling the story of America’s #1 evolving valve distributor.
Chicago by Matt Cassidy
2011 is off to a running start and the Chicago branch is gearing
up for another aggressive year in the valve market. The Power
market is growing rapidly for us in the Midwest territory as we near
agreements with Kiewit Power, We continue to grow within the
Pipeline market as well, with approvals at Northern Natural Gas
and more on the way. Even though the Downstream market remains
soft, the Chicago branch is looking forward to continued growth
during the year. We welcome Bob Drews to Lockwood Chicago
Branch. Bob will be working out of the Chicago office in outside sales,
covering the upper Midwest territory. Bob has over 42 years working
in the valve industry, primarily with Pacific Valves. His major strengths
and focus will be in the HF Acid, Pipeline and Power markets. Bob
and his wife Jutta, have two married daughters living in Georgetown,
Texas and Milwaukee, Wisconsin, and four grandchildren that they
love to spoil. Welcome to Lockwood, Bob!
Beaumont by Perry Henderson
Beaumont’s sales for 2010 exceeded those of 2009 and we were
fortunate to have local construction and plant turnaround activity for
the majority of the year. This included the completion of the Total/
Fluor project in their Port Arthur refining facility and two major turnarounds
at the ExxonMobil Beaumont refinery and the ExxonMobil
Chemical Beaumont O & A facility.
We have also been involved with the largest refining project in
the U.S.A. at the Motiva/Bechtel joint venture in Port Arthur. This is
a $7+ billion dollar project that includes construction of 8 new units,
the resulting facility will be the largest in U.S. at 600,000 Bpd. We
have been supporting the project by storing valves in the 50,000
sq. ft. warehouse that Lockwood constructed two years ago. It has
been staffed with Lockwood and two temporary employees who
pull the valves as the site requires. This project is due for completion
early next year. We look forward to a busy rest of the year.
Charlotte Branch by Jim Garza
As the marketplace continues to shift, Lockwood International is
evolving into placing more focus on specialty products and automation.
With the addition of the Tomoe Triple Offset in 2010 we
began addressing more engineered product applications. Tomoe
offers the most complete range in size and pressure class in the
marketplace today.
We are presently reviewing several quality products of Knife
Gates, Severe Service Metal Seated Ball Valves, Lift Plugs, Segmented
Ball Valves and Globe Control Valves.
These products coupled with TY-Italy ball valves will give us a
very comprehensive product offering and will provide Lockwood
with the capabilities to sell and solve customer issues.
Los Angeles by Cliff Houk
The Carson branch is proud to have completed yet another successful
turnaround with our friends at ExxonMobil Torrance, California.
It is an honor and a pleasure to work with the great folks at
that refinery. As always, the extra efforts of the Lockwood branches
to the east, particularly those in Houston and Baton Rouge, often
involving late hours and weekends, are greatly appreciated.
Our branch is likewise grateful to service many fine refineries, including
but not limited to Chevron in California and Utah; BP, Tesoro
and Shell in California; and numerous others throughout the western
USA. We have increased our inventory and are eager to improve our
standing as a reliable source for valves in the western United States.
We are proud to have assisted the Lockwood home office in
their recent successful run on worldwide mega projects, specifically
including the Worley Parsons SAMREF (Saudi Aramco Mobil Refinery)
project. That success directly benefits our Carson branch,
and we are eager to provide local support. We recently completed
several large projects serviced both in Carson and jointly with our
Lockwood counterparts to the east.
Related to this, we look forward to working with the Lockwood
Upstream team to increase our presence in the western USA in the

Upstream and Power marketplaces.
Finally, the Carson branch has made efforts to capitalize on all
the recent experience gained to improve our efficiency and our work
systems. Lockwood has always had great prices and deliveries – in
Carson, we are undertaking a transformation to greatly improve our
execution of this winning formula. The result is accurate, efficient,
thorough and complete execution of the Lockwood business model
to all our customers in the Western USA.
Texas City by Wilma Hand
Texas City may not be the largest Lockwood branch but we are
responsible for many customers well known to Lockwood, including
Linde, Ineos Nova and Invista, among others. With numerous major
shut downs occurring within the next year, we strive to continuously
give the best possible service to customers and that process starts
with Quotations, moves through Documentation, Quality Assurance
and Inspection, through the final shipment and our participation
culminates with accurate invoicing. And of course, we strive to complete
it all accurately and with on time delivery. We are available
24/7/365 to accommodate our customer’s emergency valve needs –
that’s our job and we are proud to do it. To quote a fellow Lockwood
employee Tim Yon,Texas City is “Living the Lockwood dream.”
Calgary & Edmonton by Cam Wowk
2011 is going to be an exciting year for Lockwood and Alberta is no
exception. There are great things happening in Calgary and Edmonton
and we are strategizing to be an active player!
The Alberta economy is in the midst of a very strong recovery
largely due to the oil sands activity. Through a combination of hard
work and dedication by our Alberta Sales team, we have secured
the ConocoPhillips Surmont Phase II Oil Sands Project, which has
resulted in a growth spurt for Lockwood Alberta. Kudos to our own
Susan Kretz for her consistent commitment to which Lockwood Alberta
can attribute this great success!
There are many new faces in the Edmonton Branch including
Sales, Warehouse and Administration, with more to come! Our
Calgary Branch is also reaping the same rewards which will soon
result in new hires of both Inside and Outside Sales staff. As we
announced in December, Robbie Marler decided it was time for her
retirement. Robbie plans to spend more time with her family and
enjoy the Alberta golfing season. We will surely all miss Robbie and
wish her the best!
Additional opportunities are on the horizon with our corporate partners
(Imperial Oil/Exxon, Shell and Syncrude) to name but a few. We
have opened a satellite warehouse in Fort McMurray in April in order
to provide a local presence to better serve our current customers as
well as other opportunities in the region. We will be targeting other
key owners within the Alberta market to continue our successful path,
none of which would be possible without the steadfast support of
Lockwood Corporate. The assistance that Houston provides to all of
us is invaluable; we thank each of you for your continued commitment
through the previous and into the coming year. Cheers to 2011.
Montreal by Cameron Dawe
Is all about “new” for Lockwood Montreal in 2011: new location,
new opportunities, new products, and new customers! We moved
from our warehouse location in the East end of the city (refinery row)
to a centrally located sales office close to the downtown business
district (between the two major EPCs in Montreal, BPR – Bechtel &
SNC Lavalin). With Shell Canada closing its Montreal East Refinery
(one of the last two refineries in Montreal) it was a logical move. We
can now streamline our focus on all the new project opportunities in
Eastern Canada in the Power, Mining & Minerals, Carbon Capture
& Storage (CCS), & Upstream / Offshore market segments. Exciting
times for sure!
We recently received our first purchase order from Fluor Canada
for the Gate, Globe & Check package for the Vale Inco –Voisey’s
Bay Long Harbour Project in Newfoundland. After a year of hard
work we are happy to receive the award! Moving forward, Daniel
is leaving no stones unturned digging up new opportunities in the
Mining & Mineral market with new projects in Northern Quebec and
Saskatchewan on his radar.
On the Power side, we recently secured the “Underground Valves
& Hydrants” from SNC Lavalin for the South Central Alaska Project
and we are short-listed for the “Long Lead Valve” Package.
We have also been awarded the BOP Valve package. In addition,
we are short-listed for the “Non Alloy Valve” Package, “Basket &
Y-Strainers”, and “Expansion Joints” for the Fenix – Peru Power
Project, also with SNC Lavalin. We’ve secured various valve orders
for their last three Power projects; Goreway Station, Portland Energy
Centre and Astoria ll. With our first order secured for the South
Central Project, we are confident we will be receiving welcome
news in the coming weeks to make it five in a row!
New location, new paint, new products, new customers, & new
exciting opportunities for continuing our growth!!
Sarnia by Ruth Boyling and Gary Hart
Someone turned on the lights!!!! We’re not even finished with the
first quarter and we are seeing growth like the pre-recession days
here in Eastern Canada. Two of our major end users have their
sights set on the largest turnarounds in the history of their plants
and a third one is saying theirs might tip the scale also; everyone
has hit high gear and they are depending on LWI to meet their expectations
in a big way. We are glad we have never lost focus on
the outstanding customer service for which Lockwood has become
known. It works in downturns and the fast, exciting growth times we
are seeing now.
Seems like just yesterday Sarnia was established as an MRO
branch back in October 2003, with four customers. Flash forward
to 2011: our customer base has grown to well over one hundred.
But whether our customers number four or hundreds, our focus
stays the same and that is to exceed our customers’ expectations.
Monthly vendor grading has become the norm here in Chemical
Valley over the last 3-5 years and as we continually seek to stay on
top, we look forward to our monthly report cards from our partners.
It allows us to tweak our processes and change direction immediately
if needed.
We do not ever want to take our customers for granted and we
take great pride in our relationship-based customer service. We
continue to identify our customers’ needs by asking questions and
listening. As soon as we identify a change or specific need we head
down that road. “On time and accurate” is the name of the game in
this fast paced market, or “If you are slow, you have to go,” as one
of our partners so bluntly put it recently. Everyone is working short
staffed and they do not have time for companies with lack of focus
and drive. If a problem does arise, it must be dealt with immediately
and completely to assure it does not recur.
We have our seat belts on, we are ready for the ride and it looks
like the best is yet to come. With this in mind we will continue to give
our customers more than is expected, as the future of our business
lies in keeping our customers satisfied. Our goal is simple: growth,
and we are looking for a new customer every week in 2011. As we
succeed at this, it will in turn benefit all of our treasured partnerships.
CONNECTION
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Southeast Asia (SEA)
by William Kwan and Vince Pittman
Singapore Branch & PT TY Valve Indonesia in Batam
2010 was a busy year for Lockwood in this region. We moved
into our new premises in June to accommodate our growth in the
Singapore Branch which expanded from a 4 men team to see significant
changes including a new location and 5 new staff additions;
Celena (Projects) and Marian Dela Torre (Admin) joined us in March;
Sherilyn-Geli Lucaser and Kitty Chua ( both Inside Sales) in August;
Victor Ng (Operations Manager) in September and Abdul Hamid
(warehouse) in December.
Additionally, we have set-up a new TY company - PT TY Valve
Indonesia on the Island of Batam, which is 30 minutes on a boat
ride right across Singapore. Victor Ng, with the assistance of Dena
Gao is leading the operation with over 15 years in the Oil and Gas and Petrochemical business, primarily with module and skid builders. His
background includes logistics supply as well as project management. He was a tough customer but was great in making sure we met up to the
expectations of the Project. A Singapore citizen who married an Indonesian lives in Batam, speaks fluent Bahasa Indonesian, he is obviously
our natural choice and an asset to our Indonesian operation. With his knowledge and insight of the perspective, he has quickly proven to be
a key component of our Southeast Asia growth.
PT TY Valve Indonesia has tremendous potential. Local content issues have placed the majority of valve purchases on hold and with most
of the end users present in Indonesia, we have a great opportunity to help them solve this problem. The expectation of the Batam, Indonesian
operation is a fully functioning test and paint facility as well as a distribution hub for the region.
After a long search for a General Manager to lead in our SEAsian business, we chanced upon retiree, William Kwan, who has been in the
valve related industries for up to 30 years. Starting from a 3 and half years stint selling steel castings (Valve bodies, Tees and bonnets) from
a foundry in Singapore (70’s); his 8 years marketing for Demco Valves (gate/globe/check)in the 80’s; he spent his best years in the valve
industries when he was the Director/General Manager for TK Ball Valves and subsequently Ring-O Valve (Subsea/Cryogenics/Metal Seated)
Singapore Pte Ltd (90’s). He is be expected to be instrumental in Lockwood’s imminent dominance in the Regional markets within SEAsia
and the Asia Pacific.
On the business side, we have been busy servicing our local MRO with SRC as well as providing top ups for SPT (Singapore) and Siracha
Clean Fuels (Thailand), both with Exxon. We were recently awarded another clean fuels job in Thailand that has been very challenging and a
great experience for the new crew in Singapore. On the Upstream side, TY Italy has been a great help in securing our 1st large order for ball
valves ($400K) to be installed onto 7 skids of a production platform to Technics Offshore for a Cambodian project. Special thanks to Giovanni,
Aldo, Claudio and team. We are expecting a big 2011 and the TY Italy group should play a big part in that. He we come Santos...
Seoul, South Korea
by Terry Choi
Overheard & Unconfirmed
Batam, Indonesia Staff (Left to Right): Yanto Hamid; Budi Setiawan; Nicole Ng; Marian
Dela Torre; Celena Quok; Alvin Ooi; Kitty Chua; Victor Ng; William Kwan; Toh Hong
Yeow; Karnan Palanivel; Abdul Hamid
As of Jan. 1st 2011, Lockwood International Seoul, South Korea Branch has opened and begun operations. The purpose of this office is to
support global sales teams in technical, material sourcing, and the introduction of Lockwood into the Asian Market. Knowing many projects
are waiting for launch in Southeast Asia, with the collaboration of our strong sales team in Singapore, the Seoul office will be the catapult
to accelerate Lockwood’s growth within the Asian region. The team we are building will focus on engineering and purchasing support, and
more over, domestic penetration of the market. Like any product we buy, if valves are not manufactured within the boundary of strict quality
control, there is a potential danger to the public. In order for Lockwood to ensure that we only stock qualified products, having Seoul as a
monitoring hub is a massive upgrade in our customer service offering.
The strategic location in Seoul also adds value to our business. The Seoul Sales office of TY Valve resides within the same building as
Lockwood. Direct communication with management is possible even with very short notice. As we have experienced from years of dealing
with Chinese oriented products, they need close monitoring to make sure proper manufacturing steps are followed. With the help of North
Star (MC Soh) in China updating us daily, we are assured that China factor will not exist in ‘the House of Lockwood.”
Finally, Lockwood in Korea is configured to meet shortages needed by on going/ending projects. When in doubt, Lockwood will be getting
calls regarding short items, lost items needed “yesterday” from all around the world. We are excited at our potential in this part of the world!
Columbia, South America: Lockwood is breaking ground on a new facility in Columbia, South America.

Syncrude Award For Excellence
by Mike Pawlenchuk
It was my pleasure to represent Lockwood Valves
Canada at an awards ceremony at Syncrude in Fort
McMurray on September 30,2010. The event was by invitation
only and Syncrude’s entire Procurement Department
was in attendance, including Mr. Brian Cheater, Head of
Procurement. Lockwood Valves Canada was presented the
SYNCRUDE AWARD FOR EXCELLENCE, as the top performing
supplier, and the only supplier to attain 100% compliance
numerous times throughout the year.
My congratulations to the entire Syncrude team here in
Sherwood Park as well as Lockwood International for your
support in helping us achieve this service level. Let’s keep
up the good work and top ourselves in 2011.
Excellence In Customer Service
Nothing speaks louder than praises sung by our clients. Here are
just a few comments passed onto us by our clients during 2010:
Linda Honch
“... amazing...very helpful, professional, friendly and accommodating...went out of her way to get the information
that I needed in a timely fashion. I will be sure to work with Lockwood again. If more people had
Linda’s attitude and helpfulness it would make for a much better industry to work in ... I just wanted to
express my thanks.”
Bobby Mauldin
“...(I) requested to find a valve because others have failed; Bobby is my first call. An answer within an hour
of the “request” but I wanted to tell you both he came through for me as he usually does.”
Jimmy Kotch
“...has done an exemplary job...I have received this feedback not only from our senior project management
but also from our EPC contractors...”
Darin Pittman
“...emphasizes the high regards and our preference for Lockwood... Lockwood will continue to be on our
Ideal List of Vendors...”
CONNECTION 9

Lockwood’s New Upstream Home
Lockwood’s newest real estate acquisition. The class “A” office
building has 6,000 sq. ft. office space, with approximately 40,000 sq.
ft. in warehouse space. The facility houses Lockwood’s Upstream/
Automation Division and will make way for growing our Engineering
group. The office and warehouse space sit on over 18 acres of land
in Northwest Houston, so expansion will not be an issue. The facility
has easy access to Beltway 8, Highway 290 and I-45.
Phone: 713.670.5200
Email: upstream@lockwoodint.com
(continued from - Upstream’s Upswing cover)
The evolution of oil exploration and production has changed so
much that valve market requirements have shifted to higher pressure
classes, larger sizes and special materials. In addition, raw
material costs have rapidly risen over the past twelve months. The
capacity of forgings are filling up and the market appears to be back
to the “good ol’ days” of 2007 and 2008. Some forging mills have
already reported to be at capacity through 2011 and are receiving
orders for 2012. That momentum will continue to build as Lockwood
Upstream settles into their new facility and is now receiving their inventory
of Perar ball valves for the gas transmission sector. But the
question remains, “Can supply keep up with demand?”

The Upstream Update
by Tom Lockwood
As 2011 begins we have a host of things happening. The Kizomba Satellites
Project is winding down for us and the client is extremely happy with our ontime
performance. Luca Radrizzani did an excellent job managing the project
and with all of the engineering changes, this was not an easy task. We have
recently picked up some new project work mainly due to the other suppliers’
inability to perform, along with increasingly high oil prices, 2011 should be
another busy year. However, the high oil prices are creating a lot of activity
worldwide and starting to affect the supply side of the equation, with deliveries
for certain materials going to 52 weeks and beyond. So, as always, the project
work continues to be challenging, with the clients wanting better prices, better
deliveries and the best quality. However, in the upstream market most clients
really want “Best in Class” products, so as long as we continue to offer those
types of products we will be successful. Of course there are always bottom
feeders but with valve problems becoming more prevalent, the “Best in Class”
philosophy is overtaking the “lowest price” philosophy.
In any event, the Lockwood Upstream group is looking forward to 2011 with
a new location, a large inventory investment and an active market, we are sure
to be busy.
CONNECTION
11

Power Group Generates New Vision For 2011 by Jim Garza
With the start of a new year, change
has come to the Power Group. Emphasis
is being placed on our core products (TY,
IIshin, OMB, Tomoe, Perar and Rotork)
which are the valve and automation lines
that build the base of our foundation in the
valve marketplace. In promoting these lines,
there have been additional changes to our
website and current product line sheet as
well as presentation materials. We appreciate
the role Marketing has shared in making
this transition possible. The long term
success of Lockwood Power Group is reliant
on our ability in the field to seek valve
approvals for our major lines (commonly
referred to as ‘AML approval’) This is necessary
both in the Engineering Firms and
the Major Utilities across the country. We
have had recent success with Kiewit, Kan-
As the marketplace continues to shift,
Lockwood International is evolving into
focusing more on specialty products and
automation.
With the addition of the Tomoe Triple
Offset in 2010 we began addressing more
engineered product applications. Tomoe
sas City on the Wayne County – Progress
Energy Project and the upcoming Sutton
County Project with Matt Cassidy handling
the lead on these projects. With additional
approvals at B&W in Ohio this begins to
snowball into a very positive process along
the road to building a resume of major account
approvals. This process is one of our
main priorities in 2011 along with landing
additional projects. In our goal to grow the
Power Group we have targeted key Utility
accounts – Southern Company, Duke Energy,
Progress Energy (Recently bought by
Duke Energy), Florida Power&Light/NEX-
TERA, TVA Tennessee Valley Authority. By
doing this we will build a resume of success
that will carry into our other geographic locations.
The engineering firms, where we
have a very successful history with on re-
Speciality Products & Actuation by Randy Wilson
offers the most complete range in size
and pressure class in the market today.
We are presently reviewing several quality
products of Knife Gates, Severe Service
Metal Seated Ball Valves, Lift Plugs,
Segmented Ball Valves and Globe Control
Valves.
The Hot and Cold of It...in Baton Rouge by Tim Yon
Kenny Simoneaux on site at ExxonMobil’s
Chalmette, Louisiana refinery.
During the year the Baton Rouge Branch
completed the Jacobs ExxonMobil Non
Road Diesel project at the ExxonMobil Baton
Rouge Refinery, a $550 million project
to comply with federal low sulfur specifications
of non-road diesel (think locomotives).
The project activities originated from the
corporate office in Houston but were transitioned
to Baton Rouge after field installation
began and more day-to-day contact and interaction
was needed to effectively and efficiently
facilitate the project milestones. The
Non Road Diesel process was characterized
by high heat applications and included
high pressure alloy (347 stainless, WC6 and
C12) valves.
At the other end of the temperature spectrum,
the branch, in coordination with ExxonMobil,
has begun valve planning on the
EPLA-WNOX project at the Baton Rouge
Chemical Plant that includes cryogenic cold
service valves. In cryogenic service, ice or
ice balls can form around the valve with normal
hand wheel heights making the valve inoperable.
Cryogenic valves (typically stainless)
have an extended bonnet or gas vapor
column to elevate the operation of the valve
to a warmer area … away from the cold me-
finery/petrochemical projects, is where we
must work very hard to seek approvals for
Power. This is one of the main challenges
we face daily and the effort is beginning to
be rewarded.
The Power industry is the one market that
remains strong in our weak economy and
with continual growth in the Southwest and
Southeast it appears the next 10-15 years
will be strong for Power Construction and
for Lockwood. As we venture into more
Power related projects we will share the
different types of Power plants that are being
built today along with the Eco-Friendly
Solar and Wind Turbine projects. The 2011
Project list is quite extensive and with our
overall team approach we will have a very
productive year.
These products coupled with TY-Italy
ball valves will give us a very comprehensive
product offering and will provide
Lockwood with the capabilities to sell
and solve customer issues.
dia. Lockwood’s early involvement in the
planning stages with the customer and the
manufacturer assist in the timely manufacturing
and delivery of these special valves
hopefully preventing or minimizing the need
to modify stock valves to cryogenic applications.
Simultaneous with Baton Rouge’s participation
in cryogenic service, Beaumont has
also been involved in a cryogenic application
with the Golden Pass LNG terminal near
Sabine Pass, Texas. The Golden Pass LNG
project is a joint venture of Qatar Petroleum
International, ExxonMobil and ConocoPhillips
and has the capacity to deliver the annual
equivalent of 2.5 Bcf/day of natural gas.
The Beaumont branch was instrumental in
choreographing the supply, modification
and testing of what became time sensitive
cryogenic requirements of the Golden Pass
project.
Down on the bayou, Kenny Simoneaux
offices in Lockwood’s only on-site arrangement
at a customer’s facility. Kenny’s offices
are inside of ExxonMobil’s Chalmette,
LA refinery. Pictured here in the Alky Unit,
Kenny continues to work with ExxonMobil in
valve application and problem solving.

Italy Branch by Giovanni Capasso
We are pleased to say we are the busiest we’ve been since opening
the branch three years ago. We have booked the Yanbu Project
with Aramco as well as Technip for CNRL Canada. We’ve experienced
tremendous growth and recently hired some of the best talent
available to add to our staff. We see a lot of opportunity in EMEA
(Europe/Middle East/Africa) as well. TY Italy has obtained industry
certifications (ISO 9001, PED, Fire Safe, Atex, API 6D, API 6A) and
we are shipping orders globally.
TY Italy API6D & API6A Certificates
Chemical by Johnny Ochiogrosso
We welcome Engineer Cestmir Richtar to our team as of April 1,
as outside sale representative for TY Italy Ball valve division.
Cestmir has achieved over 15 years experience in international
sales for the valve industry before joining the TY Italy team. We are
sure his experience and project managerial skills will provide great
opportunities for our business.
We wish our best to Eng. Cestmir, and welcome aboard!
Chemical applications are unique in that they require far more technical expertise than usual refinery applications. Between Benny Howard,
Randy Wilson and myself we share over eighty five years experience in the Chemical Processing and Automation Control industry. There is
much value to be gained by our customers by partnering with Lockwood. I am here to tell you that Lockwood is able to effectively assist our
customers in the worst case scenarios of chemical applications, not just with our expertise, but our extensive instock inventory. One such
partner is Invista.
For the past 7 years we’ve nurtured that relationship and have become their valve integrator. We started out as an occasional resource
and stuck by them through the slow recession times, right up to today. Our job is to provide them and every Lockwood customer with cost
savings and value added services in all aspects of their valve requirements, from commodity to severe service.
CONNECTION 13

VALVE WORLD EXPO
AMERICAS 2011
JUNE 21-22, 2010
THE WOODLANDS
MARRIOT WATERWAY
BOOTH 516
Here’s some exciting news...The Valve World
Expo has a new trade show – VALVE WORLD
AMERICAS will be hosted by The Woodlands
Marriot Waterway June 21 & 22, 2011.
Come see us in Booth 516. We look forward
to seeing you there!
Come by Booth 224
and meet Triple M at
Valve World America’s Expo
Triple M - Brazilian Market Expanding
by Randy Wilson
Lockwood recently acquired an equity interest
in Triple M in Brazil. We are now actively
pursuing business not only with Petrobras,
who has already approved funding for over
$200B to be spent over the next ten years,
but also in other industries such as Mining,
Pulp & Paper and Ethanol. The partnership is
being led by Antonio Marchina who, previous
to this, was the Tyco general manager for the
country of Brazil.
Following is a recent press release picked up
by Valve World:
“Until recently, the handling of procurement for
project and plant implementation was limited
due to the lack of full line distribution companies
in Brazil. End users and EPC companies were
forced to query numerous vendors in order
to satisfy the projects’ material requirements.
But business in Brazil has changed dramatically,
with more and larger projects being undertaken
daily. Thus, the old methodology has become
cumbersome and expensive. With current projects
requiring large volumes of pipe, fittings,
valves and actuation, the need for a central
distributor became apparent, and in 2009
Triple M / Brazil opened its doors to offer project
managers an alternative to seeking out dozens
of sources one at a time. Located in Votorantim,
Triple M carries many well known brands of
actuation, fittings, pipe and valves from a host
of global suppliers and manufacturers like Lockwood
International and IPPG. Triple M also
manufacturers the Mack Valve resilient seated
butterfly valve in Votorantim, and all products
shipped from Triple M are tested and certified
including all traceability reports.”

Another Major Step For Lockwood
Lockwood has always provided MTRs (Material Test Reports) to
our customers; they are a vital element in our value added service
offering. Customers being our lifeblood, we listen intently when they
speak and they told us that they knew of a better way to receive
MTRs. Enter MetalTrace®, software created by Trace Applications.
Based in Edmonton, Alberta, Canada just a few miles from Lockwood’s
Alberta offices, Trace Applications has had Lockwood in its
sights to gain as a customer for a long time, from one “Best in Class”
to another. “As the leader in valve distribution, Lockwood was destined
to partner with us, as MetalTrace® is the best in MTR delivery,
bar none,” said Ted Power, President of Trace Applications. Once
the final decision was made to implement MetalTrace®, the Trace
technicians sprang into action and quickly completed the installation
and training. The Lockwood Valves Canada team is very excited
and proud to offer their customers this new service.
June Yonkman, President of Lockwood International said, “It
takes far less bureaucracy for Lockwood to implement new processes
and systems than many of our counterparts. We are a private
company that can make decisions very quickly or we have the
luxury to take our time, like we did with MetalTrace® to ensure we
select the best provider to service our customers with documentation
and MTRs. This is another step in continuous improvement and
servicing our customers more efficiently.”
Lockwood International announces an agreement with Heaton
Valves Africa (Pty) Ltd. to be the official supplier of TY Valves
via Lockwood International into the South African market. Heaton
holds current supply contracts with Chevron (since 2005, via HVA)
and SAPREF (Shell & BP) since 1999. They have three locations
to service the South African market with the head office being in
Boksburg. They are ISO 9001:2000 accredited and BEE (Black
Economic Empowerment and Employment Equity) certified.
Lockwood Machining
by Ed Ferguson, Jr.
Greetings everyone, these are exciting times for VMS’ personnel
and all of Lockwood International in general. We are
working hard toward creating more production capacity, with
even shorter lead times on most of all our modifications and new
capabilities: such as in-house heat treatment, expanding our NDE:
(Non-Destructive Examination) testing range with RT – (Radiography
Testing), MT - (Magnetic Particle Testing) and PT - (Liquid Dye
Penetrant). In addition, our new API 598 hydrostatic testing stand
will enable us to test many of the larger bore valves in Lockwood’s
inventory. We are also in the process of hiring many new crew
members including expanding our QA/QC staff. We have also
retained the services of a Level III inspection service to train and
Level II certify members of our production group. This will enable
us to immediately perform PT & MT inspections. In short, there
are many new capabilities and capacities ahead for VMS and
Lockwood International. Rest assured as these new capabilities
come on line you all will be the first to know, and reap the benefits in
controlling our own destiny.
Patrick Berriman joins Lockwood as Director of Manufacturing
Services to oversee modifications globally. He has been with us
since January, 2011, and has been busy assisting in the relocation
of Lockwood Upstream and opening the shop formerly known as
VAC Systems. As you may know, VAC Systems is no more, having
been absorbed into Lockwood Upstream. Patrick has been evaluating
service offerings at the mod shops, including shop procedures
and quality systems, with am emphasis on welding quality. He has
assisted in the beginning stages of the Batam facility with Ilshin
forged trim changes, PMI and hydro testing capability. He is currently
analyzing Edmonton and how to increase capabilities and capacity
there. Patrick is married and has two sons, Kaden age 5 and
Kaleb age 3. He brings ten years valve modification experience and
six years project management and business development.
Welcome!
CONNECTION
15

The Frank Lockwood Foundation is in place today through the generosity of Mike, Tom and Gail
Lockwood. The family foundation was created to honor their father, husband, and our founder,
Mr. Frank Lockwood. The vision driving this foundation is quite simply to help children. If you have
a personal cause contact a committee member to see if the foundation can help you help them.
(Margaret Graff, Karen de la Garza, Pam Moore or Laura Fitzgerald).
Giving Back To Our Community
January 27, 2010, Lockwood representatives met with Dr. Morey
Haymond, Chief of Endocrinology and Dr. Maria Perez, Rheumatology,
at Texas Children’s Hospital to deliver a donation check from
the Frank Lockwood Foundation. As a result, the Foundation is now
a lifetime member in TCH’s Ambassadors at Palladium level. Funds
received via Ambassadors benefit The Pavilion for Women which is
scheduled to open in early 2012. This extension of TCH will provide
for the pre-pregnancy, pregnancy and post-pregnancy needs of babies
and their mothers. This project will initially add 90 beds to the
564 currently licensed. Now one of the largest pediatric hospitals
Left to right: Dr. Maria Perez, Mark Lindsey, Laura Fitzgerald, Dr. Morey Haymond
in the U.S., TCH records over 1.5 million patient visits per year and
nearly every pediatric speciality and subspecialty is represented at
Texas Children’s Hospital. In fact, they have received recognition
for their expertise and breakthrough developments in treating cancer,
diabetes, asthma, HIV, premature babies, cardio and attentionrelated
disorders.
TCH’s mantra is to never turn a child away due to inability to pay.
The Frank Lockwood Foundation looks forward to watching Texas
Children’s Hospital implement these plans and continue in their
journey to help more and more children.

Left to right: Tom Kilgannon, Betty Allen, and Mark Lindsey
Tom Kilgannon, President of the Freedom Alliance
Scholarship Fund, visited Lockwood’s Corporate
headquarters at the invitation of Mike Lockwood. Tom
and Mike met last year in San Antonio when Mike was
invited to attend the U.S. Army’s annual Recruiting
Command’s Center of Influence (COI) tour in 2010 to
present a donation. Tom graciously received another
generous scholarship donation from the Frank Lockwood
Foundation, this time presented by Betty Allen, C.A.O. And Mark Lindsey,
C.F.O. Tom explained to Betty and Mark the purpose of the Freedom
Alliance and its mission to assure the children of fallen military personnel
(or 100% disabled during active duty) know that a grateful nation will never
forget the ultimate sacrifice made by their parent for this country. While nothing
can bring back a parent, the Freedom Alliance, pioneered by Col. Oliver
North, is able to step in and the “hero scholarships” these children earn
remind them that a grateful nation still remembers as well, right along with
them. Keep up the good work, Tom!
Lockwood’s big heart was evident yet again, In less
than a week a last minute effort yielded boxes of backpacks
and bags of school supplies that were shuttled
down to our local YMCA, providing school supplies to
dozens of children.
Challenge...
There are children in need all over the world, so
let’s find them, Lockwood! Your participation is needed
and we’d love to hear how YOUR branch is contributing
to your local communities.
“Being good is commendable, but only when it is combined with doing
good is it useful.” (Anonymous)
Koleta Parsley has been working with our I.T.
department and Compudopt to donate Lockwood’s
gently used computer equipment to children who
might never own a machine otherwise.
Here are just a few of the thanks that Lockwood
received from some of those grateful kids:
“…Thank you for caring about me.” (Jose)
“Thank you…I am another smiling little girl to you, but to me you are a
very kind person.” (Rosa)
“…on behalf of my whole family, we thank you very, very much.” (Kiara)
“…you made our wish real….thank you.” (Diana and Marisol)
“…I do not have the words to thank you...” (Edith)
This year’s Livestock Show and Rodeo Calf Scrambler
recipient for Lockwood is Ms. Jazzmine Vasquez
of Galena Park FFA. Jazzmine caught the calf that
Lockwood sponsored (no simple feat) and by doing
so will be able to purchase a heifer to raise over the
next year. She will then be eligible to sell that heifer at
auction and use the money to further her education.
We are very proud to support young people through the Houston Livestock
Show and Rodeo. Keep up the good work, Jazzmine! All of Lockwood is
cheering you on.
CONNECTION 17

Tenure
New Hires
Thank you for your service Welcome To Lockwood
January
Mike Marksberry Houston 9 Years
Cylynne Callicutt Houston 8 Years
Ernest Gonzales Jr. Houston 7 Years
Alton Davis Houston 7 Years
Mary Arce Houston 6 Years
Cameron Dawe Montreal 5 Years
Thomas Sievert Chicago 5 Years
February
Kathy Bryant Baton Rouge 9 Years
Cathy Clark Houston 9 Years
Stephanie Nesbitt Houston 5 Years
Mike Pawlenchuk Edmonton 5 Years
Daniel Rossman Montreal 5 Years
March
Johnny Ochiogrosso Houston 10 Years
Cindy Williams Houston 10 Years
Cameron Wowk Edmonton 10 Years
Edgar Plata Houston 8 Years
Betty Allen Houston 8 Years
Denise Hampton Houston 7 Years
Ernest Gonzales Sr. Houston 7 Years
Heath Juergens Houston 6 Years
Monica Bazile Houston 5 Years
April
Cliff Houk LA 11 Years
Pete Gonzales Houston 11 Years
Linda Honch Edmonton 10 Years
Mikki Talbot Houston 10 Years
Matt Cassidy Chicago 8 Years
Darren Daamen Sarnia 6 Years
Barbara Walker Houston 6 Years
May
Renee Roberts Houston 10 Years
Jesse Gonzales Houston 9 Years
Thomas Baker Houston 8 Years
Susan Kretz Calgary 8 Years
Koleta Parsley Houston 5 Years
June
Wilma Hand Texas City 13 Years
Tim Yon Baton Rouge 10 Years
Tony Freeman Houston 9 Years
Kaye Jimmerson Houston 8 Years
Cathy Erickson Houston 7 Years
Margaret Graff Houston 6 Years
The list above captures our associates who have been with
us five years and longer only. We appreciate everyone’s
hard work and loyalty so we look forward to placing your
name on this list once you meet the criteria.
Jason Macias Houston 11/1/11
Maria Wong Calgary 11/8/10
Mark Davis Houston 11/1/10
Jack Goetschius Beaumont 11/12/10
Terrah Myron Houston 12/6/10
Michael Shawver Houston 12/6/11
Cristy Ballard-Curry Houston 12/28/10
Norma Shields Houston 12/28/10
Jim Garza Florida 1/1/11
Zach Anderson Houston 1/3/11
Laurie Fenley Houston 1/3/11
Alex Williams Houston 1/10/11
Aaron Didow Edmonton 1/17/11
Cindy Torres Houston 1/12/11
Christine Holleron Houston 1/24/11
Doreen Reed Houston 1/24/11
Jim Garrison Georgia 1/26/11
Rochelle Lastrape Houston 1/26/11
Rick Mousa Georgia 2/1/11
Ashley Buchanan Edmonton 2/3/11
Barbara Feltmate Edmonton 2/3/11
Patrick Berriman Houston 2/7/11
Richard Ledezma Los Angeles 2/7/11
Erin Hill Houston 2/23/11
Leslie Harwood Houston 3/7/11
Jennifer Vera Houston 3/7/11
Angeline Chiu Houston 3/8/11
Patrick Hanks Houston 3/21/11
Veronica Baars Edmonton 4/4/11
Joshua Gooding Edmonton 4/4/11
Jennifer Manning Houston 4/4/11
Richard Clark Houston 4/11/11
Michelle Turner Houston 4/11/11
Faith Cruze Houston 4/18/11
Darlene Walker Houston 4/18/11
That is quite a list and growing everyday!

Birth Announcements
Nicholas Tristian Lloyd, born to
Chris and Tremedia Lloyd
August 24, 2010
7 lb. 5 oz., 20 in.
Kaden Kanatani, born to
Brandon and Brittney Kanatani,
October 14, 2010
7 lb. 4 oz., 20.5 in.
This is their first child.
CONTRIBUTORS:
LAURA FITZGERALD
STEVE SHUBNELL
JASON MACIAS
MIKELYN MARTIN
ALEX WILLIAMS
Zoe Turknett, born to
Monica and Damien Turknett
September 14, 2010
7 lb. 1 oz., 19.5 in.
Isai Perez, born to
Vince Perez
October 26, 2010
7 lb. 5 oz., 20 in.
This is their first child.
Send us your stories or ideas
Marketing@lockwoodint.com
A STAR
will be in every edition of the
Connection Newsletter. Although
no names will be mentioned it
acknowledges the ones we have
lost. They are part of who we are
and will never be forgotten.
CONNECTION
19

Printed on Recycled Paper
© 2011 Lockwood International, Inc. All Rights Reserved