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teachers, technology mix it up - InMaricopa.com

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12m BUSINESS <strong>InMaricopa</strong>.<strong>com</strong><br />

March 2012<br />

YOUR HOME BUSINESS<br />

Is your webs<strong>it</strong>e<br />

working for or<br />

against you? DEBRA<br />

BY DEBRA PLUNKETT<br />

For most small businesses, particularly<br />

home-based ones, an effective webs<strong>it</strong>e<br />

is your storefront. It’s your face to the<br />

world and only chance to make a first<br />

impression.<br />

It needs to be working for you, not<br />

against you.<br />

Every single piece of webs<strong>it</strong>e traffic<br />

a small business attracts is crucial.<br />

Just getting people to vis<strong>it</strong> your s<strong>it</strong>e is<br />

enough of a challenge, but once they’re<br />

there you want to do everything in<br />

your power to ensure they take action<br />

toward be<strong>com</strong>ing a client.<br />

You have a few options. There are<br />

brochure s<strong>it</strong>es, which essentially are<br />

an online version of a flier or<br />

physical brochure you would<br />

hand out. They are informative<br />

and may include a call to action,<br />

but they’re not interactive and<br />

don’t include an e-<strong>com</strong>merce<br />

<strong>com</strong>ponent.<br />

If you have products to sell<br />

and want to include a shopping<br />

cart, you need a more <strong>com</strong>plex<br />

s<strong>it</strong>e.<br />

Whichever type of s<strong>it</strong>e f<strong>it</strong>s your<br />

business best, there is more to a good<br />

s<strong>it</strong>e than simply being aesthetically<br />

pleasing. It needs to be functional. It<br />

needs to ac<strong>com</strong>plish the goal of closing<br />

business.<br />

Tiny, nearly imperceptible elements<br />

of a page can have a big impact on how<br />

vis<strong>it</strong>ors interact w<strong>it</strong>h <strong>it</strong>. For example,<br />

PLUNKETT<br />

changing the color on a “buy now” button<br />

can markedly improve how many<br />

times <strong>it</strong>’s clicked; rearranging photos<br />

or changing fonts can do the same.<br />

Making these types of<br />

changes in a disciplined way is<br />

what marketers call A/B testing<br />

(because <strong>it</strong> <strong>com</strong>pares version A<br />

to version B).<br />

Many more fascinating<br />

examples can be viewed on<br />

s<strong>it</strong>es like www.whichtestwon.<br />

<strong>com</strong> — and from them, lessons<br />

can be learned.<br />

In a recent example, a long<br />

headline for an offer was tested<br />

against a shorter, punchier headline<br />

w<strong>it</strong>h a sub-headline (both containing<br />

essentially the same information,<br />

arranged visually differently) w<strong>it</strong>h the<br />

winning, shorter, headline increasing<br />

the desired result by 38 percent. How<br />

much more prof<strong>it</strong>able could your<br />

business be if you were nearly 40

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