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View - NHS Greater Glasgow and Clyde

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37<br />

PETER HAMILTON: Could I just ask<br />

Darren to comment, Darren is from Scottish Ambulance<br />

Service <strong>and</strong> Darren if you want to comment.<br />

DARREN MOCHRIE: Yes, no problem,<br />

I’ll pick up a couple of those points. I’m Darren Mochrie, I’m<br />

the General Manager for the Scottish Ambulance Service.<br />

The way we grade calls is based on clinical<br />

need, so if it’s a life threatening 999 emergency call which is<br />

really serious then we aim to get to you within 8 minutes <strong>and</strong><br />

having looked back at our performance since April this year the<br />

Vale of Leven Ambulance Station is performing exceptionally<br />

well against the rest of Scotl<strong>and</strong>.<br />

74 - 75 % mark.<br />

We are currently achieving round about the<br />

But what I’ll do with that particular issue<br />

that you have raised is I’ll get Bob Miller the Head of Service<br />

to have a wee chat with you afterwards <strong>and</strong> we can look at that<br />

specific case.<br />

We do recognise however at times,<br />

particularly with dem<strong>and</strong> Friday, Saturday nights that we do<br />

face a challenge around resources but what we are doing is we<br />

are working in partnership with <strong>Greater</strong> <strong>Glasgow</strong> <strong>and</strong> <strong>Clyde</strong><br />

Health Board to ensure that any changes that do impact on the<br />

Scottish Service, that we will put additional resources in place<br />

to ensure that nobody faces any kind of delay.

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