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Understanding the Millennial Mind: A Menace or ... - Big Business Zoo

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8 | Free eBook Part 1: What Is A <strong>Millennial</strong> And How Do We Know They Are Different?<br />

Because <strong>the</strong>ir environment and <strong>the</strong>ir culture<br />

have predisposed <strong>the</strong>m to a particular set<br />

of assumptions and a particular way of<br />

thinking, <strong>the</strong>y are literally <strong>the</strong> most disenfranchised,<br />

disrespected generation of any<br />

group <strong>or</strong> demographic that I can think of,<br />

since perhaps blacks during <strong>the</strong> Jim Crow<br />

era. Now some of you may rankle at that<br />

analogy but I can defend it. I think you will<br />

see why it is a fair analogy as we continue<br />

and this will be covered m<strong>or</strong>e in depth in an<br />

upcoming section.<br />

Remember, I am not presenting this material<br />

based on anecdotal st<strong>or</strong>ies, <strong>the</strong>se incidents<br />

indicated a new pattern and study of<br />

that pattern using Social Netw<strong>or</strong>k Analysis,<br />

Behavi<strong>or</strong>al Statistics and Root Cause Analysis<br />

revealed this clearly defined, unique and<br />

amazing demographic group – <strong>Millennial</strong>s.<br />

Social Netw<strong>or</strong>k Analysis<br />

What is Social Netw<strong>or</strong>k Analysis?<br />

Social Netw<strong>or</strong>k Analysts believe that how<br />

an individual lives depends in large part on<br />

how that individual is tied into <strong>the</strong> larger<br />

web of social connections. Many believe,<br />

m<strong>or</strong>eover, that <strong>the</strong> success <strong>or</strong> failure of<br />

societies and <strong>or</strong>ganizations often depends<br />

on <strong>the</strong> patterning of <strong>the</strong>ir internal structure.<br />

From <strong>the</strong> outset, <strong>the</strong> netw<strong>or</strong>k approach<br />

to <strong>the</strong> study of behavi<strong>or</strong> has involved two<br />

commitments:<br />

(1) It is guided by f<strong>or</strong>mal <strong>the</strong><strong>or</strong>y <strong>or</strong>ganized<br />

in ma<strong>the</strong>matical terms<br />

(2) It is grounded in systematic analysis<br />

of empirical data.<br />

This scientific specialty has found imp<strong>or</strong>tant<br />

applications in <strong>or</strong>ganizational behavi<strong>or</strong>,<br />

inter-<strong>or</strong>ganizational relations, <strong>the</strong> spread of<br />

contagious diseases, mental health, social<br />

supp<strong>or</strong>t, <strong>the</strong> diffusion of inf<strong>or</strong>mation, animal<br />

social <strong>or</strong>ganization and business /marketing<br />

development.<br />

Social Netw<strong>or</strong>k Analysis is used in large<br />

c<strong>or</strong>p<strong>or</strong>ations and <strong>or</strong>ganizations as a diagnostic<br />

tool that gives a bird’s-eye view of<br />

<strong>the</strong> <strong>or</strong>ganization’s knowledge capital.<br />

♦ An <strong>or</strong>ganization’s collective knowledge<br />

and experience, embodied in inf<strong>or</strong>mal<br />

netw<strong>or</strong>ks, is its most valuable asset<br />

during times of change.<br />

♦ With little eff<strong>or</strong>t, small but pivotal changes<br />

have substantial impact on business<br />

perf<strong>or</strong>mance and <strong>the</strong>ref<strong>or</strong>e on <strong>the</strong> bottom<br />

line.<br />

♦ Social Netw<strong>or</strong>k Analysis is <strong>the</strong> most effective<br />

method of saving money because it<br />

targets <strong>the</strong> causal and most costly asset:<br />

human capital, ra<strong>the</strong>r than treating symptoms<br />

with reactive policies.<br />

Hist<strong>or</strong>y of Social Netw<strong>or</strong>k<br />

Analysis<br />

Social Netw<strong>or</strong>k Analysis emerged from <strong>the</strong><br />

need to understand <strong>the</strong> complexities of<br />

human behavi<strong>or</strong> in groups at a m<strong>or</strong>e objective<br />

and scientific level than ei<strong>the</strong>r psychology<br />

<strong>or</strong> sociology. It is devoted to identifying<br />

and unraveling <strong>the</strong> intricate patterns<br />

of people and <strong>the</strong>ir netw<strong>or</strong>ks. It is about<br />

<strong>the</strong> kind of patterning that Roger Brown<br />

described when he wrote:<br />

"Social structure becomes actually visible<br />

in an anthill; <strong>the</strong> movements and contacts<br />

one sees are not random but patterned. We<br />

should also be able to see structure in <strong>the</strong><br />

life of an American community if we had a

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