Understanding the Millennial Mind: A Menace or ... - Big Business Zoo
Understanding the Millennial Mind: A Menace or ... - Big Business Zoo
Understanding the Millennial Mind: A Menace or ... - Big Business Zoo
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ceptable circumstances <strong>or</strong> supervis<strong>or</strong>s<br />
employers are being f<strong>or</strong>ced to reevaluate<br />
<strong>the</strong>ir w<strong>or</strong>k practices. Companies that<br />
listen are recognizing that <strong>Millennial</strong>s<br />
seldom make unreasonable demands and<br />
often have clear ideas f<strong>or</strong> economical and<br />
implementable improvements. This level<br />
of commitment inevitably leads to a m<strong>or</strong>e<br />
satisfying w<strong>or</strong>kplace f<strong>or</strong> all involved.<br />
They recruit high perf<strong>or</strong>mance team<br />
members if you let <strong>the</strong>m<br />
Letting <strong>Millennial</strong>s be accountable f<strong>or</strong> helping<br />
find <strong>the</strong>ir own colleagues is one of <strong>the</strong><br />
simplest and fastest ways to assure a readily<br />
available and competent team. <strong>Millennial</strong>s<br />
will not sandbag <strong>the</strong>ir employers <strong>or</strong><br />
<strong>the</strong>mselves by recruiting cow<strong>or</strong>kers <strong>the</strong>y<br />
consider less than suitable f<strong>or</strong> a position.<br />
Because <strong>the</strong>y maintain extensive social<br />
netw<strong>or</strong>ks <strong>the</strong>y tend to be very aware of<br />
what skills and resources are available.<br />
When <strong>the</strong>y don't <strong>the</strong>y know what netw<strong>or</strong>ks<br />
to reach out to.<br />
Ability to innovate, streamline and<br />
compete at a global pace<br />
Ano<strong>the</strong>r big myth about <strong>Millennial</strong>s is that<br />
<strong>the</strong>y are lazy. It is not so much that <strong>the</strong>y<br />
don’t like to w<strong>or</strong>k; <strong>the</strong>y don’t like <strong>the</strong> way<br />
we make <strong>the</strong>m w<strong>or</strong>k. Again, <strong>the</strong>y love<br />
figuring things out. I have found that<br />
<strong>Millennial</strong>s are some of <strong>the</strong> best process<br />
improvement people I have ever met. They<br />
are instinctive. If we give <strong>the</strong>m an assignment<br />
and an outcome and ask <strong>the</strong>m, “What<br />
would be your best guess at how to do<br />
this?”, very often, <strong>the</strong>y will come up with<br />
an innovative and improved way to handle<br />
things.<br />
What is <strong>the</strong> problem? Why not let <strong>the</strong>m?<br />
Can you see a downside to this? Letting<br />
UNDERSTANDING THE MILLENNIAL MIND: A MENACE OR AMAZING? | 45<br />
people use <strong>the</strong>ir imagination, exercise <strong>the</strong>ir<br />
instinctive and intuitive capacity f<strong>or</strong> finding<br />
sh<strong>or</strong>tcuts and improvements and you are<br />
paying <strong>the</strong>m <strong>the</strong> same wage as a slacker;<br />
what’s not to like? They are operating like<br />
seni<strong>or</strong> consultants f<strong>or</strong> $10/hour.<br />
They really like a challenging w<strong>or</strong>k environment.<br />
A tedious, b<strong>or</strong>ing, repetitive w<strong>or</strong>k<br />
environment isn’t going to hold <strong>the</strong>ir attention<br />
f<strong>or</strong> very long. They may do <strong>the</strong> job but<br />
<strong>the</strong>y are not going to do it very well. You<br />
have to find ways to keep it interesting and<br />
make it challenging f<strong>or</strong> <strong>the</strong>m.<br />
“Intra-preneurs” – They do not expect<br />
to stay long<br />
<strong>Millennial</strong>s make terrific entrepreneurs.<br />
They are great at building and selling businesses.<br />
They have <strong>the</strong> closest to a naturally<br />
entrepreneurial mindset of any past<br />
generation.<br />
As has been mentioned previously <strong>Millennial</strong>s<br />
often take a “sampling” approach to<br />
various employers and positions. They see<br />
no harm in doing a little of this <strong>or</strong> a little of<br />
that in <strong>the</strong> process of learning what does<br />
and doesn't w<strong>or</strong>k f<strong>or</strong> <strong>the</strong>m. Of course this<br />
is distressing to employers who see <strong>the</strong><br />
behavi<strong>or</strong> as disloyal <strong>or</strong> at least erratic.<br />
The issue can be addressed somewhat by<br />
simply using <strong>the</strong> old practice of a trial <strong>or</strong><br />
break-in period bef<strong>or</strong>e hiring f<strong>or</strong> a longerterm.<br />
Letting people know <strong>the</strong>y will be<br />
cross-trained f<strong>or</strong> a variety of functions at<br />
specific intervals can also help to reduce<br />
sh<strong>or</strong>t-term attrition.<br />
Fundamentally however <strong>the</strong> thing that<br />
drives most <strong>Millennial</strong>s is <strong>the</strong> desire f<strong>or</strong> trust<br />
and respect. We will address this subject