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Understanding the Millennial Mind: A Menace or ... - Big Business Zoo

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Chapter 6: Recognizing A<br />

<strong>Millennial</strong><br />

We’ll start this chapter with a brief overview<br />

of common misconceptions people<br />

have about <strong>Millennial</strong>s, and <strong>the</strong> realities I’ve<br />

discovered as I’ve studied <strong>the</strong>ir entrance into<br />

<strong>the</strong> w<strong>or</strong>kf<strong>or</strong>ce over <strong>the</strong> last eight years.<br />

Myths and Realities About<br />

<strong>Millennial</strong>s<br />

1. <strong>Millennial</strong>s Are Slackers<br />

(Unmotivated)<br />

<strong>Millennial</strong>s are motivated by very different<br />

things than previous Generations. Money and<br />

status are not <strong>the</strong>ir pri<strong>or</strong>ities, relationships<br />

and experiences are.<br />

Trust and respect are <strong>the</strong> most imp<strong>or</strong>tant<br />

compensation <strong>the</strong>y can receive, and <strong>the</strong>y<br />

will w<strong>or</strong>k very hard if <strong>the</strong>y believe <strong>the</strong>y are<br />

appreciated and making a difference.<br />

2. <strong>Millennial</strong>s Are Lazy<br />

<strong>Millennial</strong>s w<strong>or</strong>k as hard <strong>or</strong> harder than<br />

anyone in return f<strong>or</strong> what is imp<strong>or</strong>tant to<br />

<strong>the</strong>m.<br />

They instinctively try to find easier and faster<br />

ways to do things, winning at this is m<strong>or</strong>e<br />

imp<strong>or</strong>tant than “rules”.<br />

Learning to capitalize on this can increase<br />

productivity as long as <strong>the</strong>y have a clear<br />

understanding of <strong>the</strong> results desired and<br />

legitimate limits that make sense.<br />

3. <strong>Millennial</strong>s Are Disloyal<br />

(They’ll Quit at <strong>the</strong> Drop of a Hat)<br />

This generation has been trained by technology<br />

to punch reset/reboot when things are<br />

UNDERSTANDING THE MILLENNIAL MIND: A MENACE OR AMAZING? | 19<br />

not w<strong>or</strong>king.<br />

They don’t take a wait and see attitude if a<br />

job is unsatisfying <strong>or</strong> demeaning.<br />

They believe it just makes sense to start<br />

over somewhere else.<br />

If <strong>the</strong>y do find what <strong>the</strong>y are looking f<strong>or</strong><br />

and sense a relationship, <strong>the</strong>y will commit<br />

to it 100%.<br />

4. <strong>Millennial</strong>s Are Not Competitive<br />

They haven’t grown up with zero-sum<br />

games where in <strong>or</strong>der f<strong>or</strong> someone to win,<br />

someone else has to lose.<br />

They are m<strong>or</strong>e interested in beating <strong>the</strong>ir<br />

own best game, so feedback and keeping<br />

sc<strong>or</strong>e is imp<strong>or</strong>tant to <strong>the</strong>m.<br />

They can be highly motivated by team<strong>or</strong>iented<br />

outcomes that allow <strong>the</strong>m to<br />

collab<strong>or</strong>ate instead of compete.<br />

5. <strong>Millennial</strong>s<br />

Are Hard to<br />

Train<br />

Textbook and<br />

classroom training<br />

is tedious<br />

and generally<br />

ineffective with<br />

<strong>Millennial</strong>s.<br />

They prefer to<br />

learn “on <strong>the</strong><br />

job” just as in<br />

playing a video<br />

game.<br />

They learn<br />

quickly from<br />

mistakes and will test <strong>the</strong> “system” to see if<br />

it breaks. This is a process <strong>the</strong>y use to find

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