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Download the full C&K Annual Report 2011

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Key highlights<br />

• The establishment of <strong>the</strong> C&K Member Services team<br />

• All service’s receiving <strong>the</strong>ir QKFS funding in accordance<br />

with <strong>the</strong> publishing funding distribution cycle<br />

• Establishment of <strong>the</strong> branch, affiliate and associate intranet<br />

sites<br />

• Creation and rollout of C&K email addresses for all<br />

affiliated committees<br />

• Publishing of a specific monthly newsletter for affiliated<br />

committees and services<br />

• Delivery of <strong>the</strong> following face to face road shows in over<br />

20 locations:<br />

- committee governance, roles and responsibilities<br />

- understanding <strong>the</strong> 15 hour requirement and how this may<br />

affect staff agreements<br />

- national qualify framework<br />

• Delivery of monthly management committee forums<br />

• All C&K services completed <strong>the</strong> annual Queensland<br />

Government Census (a prerequisite to receiving<br />

kindergarten funding)<br />

• 125 professional network meetings<br />

• 497 service visits<br />

• 11 workshops and professional development days<br />

• 4 regional conferences<br />

• More than 10,000 contacts with services and committees<br />

ei<strong>the</strong>r face to face, by phone, email or letter<br />

• 2 teleconferences and 2 e-learning opportunities for<br />

provisionally registered teachers<br />

In <strong>2011</strong>, <strong>the</strong> Member Services team has established a strong<br />

professional service capacity providing all services with<br />

high standards in customer service in <strong>the</strong> complex area of<br />

funding. This will continue to benefit all services that have<br />

signed with C&K as <strong>the</strong>ir central governing body.<br />

Jacqui Du Payne<br />

B.Bus (Accountancy)<br />

Membership Manager<br />

C&K <strong>Annual</strong> <strong>Report</strong> <strong>2011</strong> | 25

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