Koh Ching Hong Managing Director South Asia David Colwell ...
Koh Ching Hong Managing Director South Asia David Colwell ...
Koh Ching Hong Managing Director South Asia David Colwell ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Operational focus on our top 5 priorities to deliver our<br />
Customer 1 st strategy<br />
Growing<br />
aftersales<br />
Growing<br />
market<br />
share<br />
Mix focus on stronger segments<br />
Cutting edge innovation to accelerate repeat<br />
sales<br />
Optimise the Lexus/Toyota Hybrid advantage<br />
Strengthening VFM proposition through<br />
differentiated specifications<br />
New product introductions, Model life cycle<br />
management<br />
Programs developed for growing<br />
‘out of warranty’ segment<br />
Loyalty programs including extended warranty<br />
to grow retention<br />
Broadening the product portfolio to grow sales<br />
per visit<br />
Traffic<br />
Leads/Traffic<br />
Test drives/Traffic<br />
Order/ Traffic<br />
Enquiries<br />
Booking/Enquiry<br />
Intakes/Enquiry<br />
Innovation and operational discipline to grow revenues ahead of the competition
Change language