Koh Ching Hong Managing Director South Asia David Colwell ...
Koh Ching Hong Managing Director South Asia David Colwell ...
Koh Ching Hong Managing Director South Asia David Colwell ...
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Programmes developed for the ageing car parc<br />
have enabled us to increase Aftersales contribution<br />
Membership<br />
benefits<br />
Product<br />
innovations<br />
Customer<br />
contact activities<br />
First impression lasts<br />
Extended warranty differentiates the ownership experience<br />
Competitively price standard servicing to maximise retention<br />
Body care program to look after vehicle appearance<br />
Body care express provides repair services as part of our preferred insurance program<br />
Value buys are a range Engine flush, Fuel treatment, Engine Protector and Nano-Detox<br />
treatments<br />
Strong focus on outbound service bookings<br />
Comprehensive customer contact programs to maximise retention<br />
Move from Km-based servicing to time-based<br />
Toyota Shield Toyota Shine Body Care Express Value Buys Service Centres
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