Koh Ching Hong Managing Director South Asia David Colwell ...

Growing Aftersales
Trend Inchcape
Ageing car parc will prompt consumers to
prolong vehicle’s lifespan by utilising
genuine parts and service
Convenience of Service Centre locations
is an important factor for consumer
choice
Vehicles are being purchased by more
affluent customers who will look after
their purchases
Inchcape has developed a range of
membership packages for the ‘Out of
Warranty’ segment where the benefits
increase as the car ages, on the condition
all scheduled servicing is completed
Inchcape has the most extensive network
of 8 repair centres strategically located
throughout the island
Inchcape offers one-stop aftersales
experience and a broad product offering
including bodyshop and spa services to
increase retention and revenue per visit