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KLM tax-free shopping guide Shopping Service On KLM-operated fl ights, duty free sales starts immediately after the main meal service. On flights less than 90 minutes, tax-free service is not always feasible. However, if time permits, items can be bought from the cabin crew on request. Due to space limitation, articles can be out of stock. Our cabin crew, will be happy to suggest an alternative. Prices Prices are quoted in Euros (€). Local prices are based on information at the time of printing. Local Prices Your advantage on tax-free offers is based on recommended retail prices (local prices) in The Netherlands. For flights within the European Union, KLM pays VAT. Shopping Opportunities There are no restrictions to the amount of articles you purchase on board, other than the custom regulations of the country you enter. Credit Card Payment We accept the following credit cards on board: Credit card control is part of KLM’s policy when purchasing goods. Offi cial identifi cation is required for credit card payments over €150. Please note Banknotes of €500, personal cheques and debit cards are NOT accepted. Exclusives klm exclusive Article only available on board KLM. airline exclusive Article only available on board airlines tax free exclusive Article available on board and in the tax-free markets Flying Blue Miles You can earn Flying Blue Miles when purchasing tax-free articles on board KLM fl ights. The number of Miles you can earn is listed by each article. Please note that it is not possible for Northwest Airline frequent fl yers to earn Miles on their WorldPerks accounts when buying articles from the selection on board KLM fl ights. You can donate money to charitable causes through KLM AirCares. Donations can be done in any sum, by credit card or cash. Please give the correct article code to the cabin attendant: €1,- Article code 901 (for example : €5,- = 5 x this code) €10,- Article code 910 €20,- Article code 920 €30,- Article code 930 €50,- Article code 950 Combinations of these codes are also possible. 547 Fair Trade Chocolate Bar Mouth-watering Dutch chocolate with 100% Fair Trade and 200% satisfaction guarantee! These 75g bars are available in 3 delicious varieties: Milk, Dark and Milk-Hazelnut. Earn 2 Flying Blue Miles klm price €1 Guarantee All articles carry a 1 year guarantee (except food), unless otherwise indicated. If you are not satisfied with any purchase from the KLM Boutique Collection, you <strong>may</strong> return it to us at the address mentioned under “Information”. We will be happy to exchange the article(s) or give you a full refund, within one month of purchase. Goods must be returned in the same condition in which they were sold and be accompanied by the receipt and the original packaging. It is not possible to return or exchange a tax-free item on another KLM flight. Fly CO2 neutral You can compensate your CO2 emissions for this flight right now, on board. This onboard compensation for you or the party you are travelling with can be made in the following sums: €10,- Article code 710 €20,- Article code 720 €30,- Article code 730 Next time you travel you can compensate your flight in advance. Simply visit KLM.com for all details about our CO2ZERO service 518 Gift Bag Let the people close to you know where you have been and how much they mean to you. Make your gift extra special with our beautiful glossy gift bag printed with Delftware Dutch townhouses. Earn 2 Flying Blue Miles klm price €1 Information Our shopping service team is always happy to help with any further question you might have about our service. Please contact: KLM Inflight Services SPL/PI Inflight Sales, PO Box 7700 1117 ZL Schiphol Airport - The Netherlands Tel: +31 (0)20 649 18 51 Fax: +31(0)20 648 82 18 E-mail: shopping.service@klm.com Open Monday to Friday from 8.30am to 5pm CET
Cosmolite, the strongest and lightest Samsonite ever. Thanks to its revolutionary Curv® technology*, Cosmolite is the lightest and strongest suitcase Samsonite has ever designed. Find out everything about it on samsonite.com. www.samsonite.com *CURV® is a registered trademark of Propex Operating Company, LLC
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Holland Herald MAY 2010 YOUR COPY T
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Photo cover and this page: Carl Hje
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32 Mexico calling Colour and cultur
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3 rings from the Steltman Alexandra
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MONEY MATTERS “People make fi nan
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TRAVEL MEXICO Mexico fact fi le GET
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Photo: Herbert Breuer Great outdoor
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ADVENTURE EXPERIENCE Moto mojo Stic
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A life without money Mark Boyle has
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FORMULA 1 MONACO GRAND PRIX CORPORA
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KLM FIT FOR FLYING Our handy hints
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may-2010

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