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top 10 most valuable banking brands in the world - Brand Finance

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09.<br />

2011 20<strong>10</strong><br />

<strong>Brand</strong> Rank<strong>in</strong>g 9 5<br />

<strong>Brand</strong> Value (US$) 17,133 14,362<br />

<strong>Brand</strong> rat<strong>in</strong>g AA A+<br />

Domicile United States<br />

US$ millions<br />

300,000<br />

250,000<br />

200,000<br />

150,000<br />

<strong>10</strong>0,000<br />

50,000<br />

0<br />

17%<br />

245,512<br />

35,148<br />

147,041<br />

27,817<br />

36,498<br />

9,8<strong>10</strong><br />

70,<strong>10</strong>5<br />

14,362<br />

<strong>10</strong>5,323<br />

17,133<br />

2007 2008 2009 20<strong>10</strong> 2011<br />

13%<br />

18%<br />

MARKET CAP BRAND VALUE<br />

3%<br />

25%<br />

24%<br />

Retail - Bank<strong>in</strong>g<br />

Commercial - Bank<strong>in</strong>g<br />

Credit Cards - Bank<strong>in</strong>g<br />

Investment - Bank<strong>in</strong>g<br />

Wealth Management -<br />

Bank<strong>in</strong>g<br />

Wholesale - Bank<strong>in</strong>g<br />

Citi’s brand value <strong>in</strong>creased from US$14.4 billion<br />

to US$17.1 billion but due to <strong>the</strong> resurgence of <strong>the</strong><br />

competitor set, <strong>the</strong> brand dropped <strong>in</strong> <strong>the</strong> rank<strong>in</strong>gs to 9th<br />

position.<br />

Hav<strong>in</strong>g had a dismal 2009, Citi was profitable every<br />

quarter <strong>in</strong> 20<strong>10</strong>. It earned a profit of US$ <strong>10</strong>.6 billion, up<br />

from a loss of US$ 1.6 billion <strong>in</strong> 2009. However, revenues<br />

on a comparable basis were down from US$ 91.1 billion<br />

to US$ 86.6 billion.<br />

Citi’s “What’s your story” campaign has helped position<br />

it as a ‘f<strong>in</strong>ancial supermarket’ brand. This successful<br />

campaign was <strong>in</strong>itially launched to advertise Citi Cards<br />

but has now been extended to <strong>in</strong>clude <strong>the</strong> entire franchise.<br />

This campaign has helped position <strong>the</strong> brand as one that<br />

can address every f<strong>in</strong>ancial need and has attempted to<br />

<strong>in</strong>crease <strong>the</strong> salience of <strong>the</strong> brand to its customers.<br />

Despite Citi’s current outlook be<strong>in</strong>g uncerta<strong>in</strong>, it has<br />

outl<strong>in</strong>ed plans to expand <strong>in</strong> Asia Pacific - where 85%<br />

of Fortune 500 companies’ bank with <strong>the</strong>m - and it has<br />

also announced plans to expand <strong>in</strong> Africa. If managed<br />

carefully, Citi’s brand may be poised for a value rebound<br />

<strong>in</strong> 2012.<br />

12 © <strong>Brand</strong> F<strong>in</strong>ance plc 2011

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