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2009 ECHO Award - AMDIA

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GOLD<br />

BLUE CROSS AND BLUE SHIELD OF<br />

FLORIDA WANTED TO ADDRESS<br />

CONSUMERS’ CONCERNS that insurance is<br />

impersonal and confusing and, to communicate<br />

that the best health care requires personalized<br />

solutions. Targeting uninsured and self-insured<br />

Floridians, BCBSF sought to enhance brand<br />

image and engage consumers in a dialogue to<br />

improve their health care. BCBSF launched a<br />

multimedia campaign in key markets and geotargeted<br />

online media to promote a microsite<br />

where people could interact with the company.<br />

The campaign site attracted 153,500 visitors,<br />

increased BCBSF’s positive brand media visibility from a<br />

pre-launch 38% to 73% in the quarter post launch, and<br />

led to an affordable plan called “GoBlue.”<br />

CAMPAIGN NAME – The Power of the Human Voice<br />

CONSUMER ADVERTISING MEDIUM – Multimedia<br />

AGENCY – Draftfcb<br />

EVP, GROUP CREATIVE DIRECTOR – John Claxton<br />

SVP, CREATIVE DIRECTOR – Kurt Fries<br />

CREATIVE DIRECTOR – Laura Keeler<br />

INTERACTIVE CREATIVE DIRECTOR – Jason Koerner<br />

EVP, GROUP MANAGEMENT DIRECTOR – Sandy Kolkey<br />

SVP, MANAGEMENT DIRECTOR – Margo Conant<br />

VP, ACCOUNT DIRECTOR – Catie Jacobsen<br />

ASSOCIATE MEDIA DIRECTOR – Heather Orsanic<br />

MEDIA SUPERVISOR – Lindsay Wasenko<br />

DIRECTOR, STRATEGIC PLANNING – Michael Mistele<br />

CLIENT – Blue Cross and Blue Shield of Florida (BCBSF)<br />

VP, BRAND AND MARKETING COMMUNICATIONS – Sheri Manning<br />

INSURANCE<br />

47

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