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447 Harvard National Security Journal / Vol. 4<br />

ordinary Haitians are in effect banned. . . . Discrimination against Haitians<br />

in their own country seems more prevalent ever since the earthquake.” 331<br />

The inability to incorporate data from local Haitians created an<br />

informational vacuum that increased the threat of violence on the ground.<br />

International media had reached some areas before the aid organizations<br />

and sensationalist reports of violence prevented the delivery of aid. 332<br />

Several aid providers disputed the validity of these reports, 333 but the delay<br />

in aid delivery served to create a frustrated populace, which in turn<br />

increased the likelihood of violence: “[o]ur team on the ground reaffirms<br />

that the reports of violence in the streets of Port-au-Prince have been grossly<br />

exaggerated and have become a major obstacle to mounted the response<br />

needed to save tens of thousands of lives each day.” 334<br />

The Ushahidi-Haiti map was deployed within two hours of the<br />

earthquake. 335 The team drew on social media (Twitter, Facebook, blog<br />

posts) as well as traditional media in generating actionable reports. 336<br />

Critically, the team established a direct SMS text messaging system, which<br />

allowed Haitian households, approximately 85% of which have mobile<br />

phones, to submit alerts for analysis and mapping. 337 Because of the large<br />

amount of information submitted, volunteers from the Fletcher School of<br />

Law and Diplomacy at Tufts University were asked to assist live<br />

mapping. 338 The team eventually grew to over 1,000 volunteers (largely<br />

members of the Haitian diaspora) in the United States and Canada, who<br />

translated and geo-coordinated incoming messages. 339 A report on the<br />

deployment noted the importance of volunteers:<br />

331 Id.<br />

332 Id.; Lucia Sepulveda, Haiti: Narrative Analysis of the 2010 Haiti Earthquake in the<br />

Conservative and Mainstream Media (Jun. 2, 2012) (unpublished Masters thesis, California<br />

State University Northridge) (on file with CSUN ScholarWorks) available at<br />

http://scholarworks.csun.edu/handle/10211.2/1134?show=full.<br />

333 See HEINZELMAN & WATERS, supra note 320 at 6.<br />

334 Id.<br />

335 Id. at 6.<br />

336 Id. at 6–7.<br />

337 Id. at 7.<br />

338 Id. at 6.<br />

339 Id. at 7.

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