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SMK - Bursa Open Source

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COULD I TAKE YOUR MESSAGE, PLEASE?<br />

Do you have any idea about handling a phone call in the right way? Having knowledge of<br />

making and receiving a phone call as well as handling telephone messages will surely be<br />

beneficial for you. Learn how to do those very well in this unit.<br />

<br />

<br />

In small groups, answer the following questions.<br />

1. Have you ever made a phone call?<br />

2. What do you say first?<br />

3. Have you ever received a call?<br />

4. What do you ask the caller?<br />

5. What do you say if the caller wants to speak to<br />

your father but he is not at home?<br />

6. What do you say when you want the caller to leave a message?<br />

<br />

<br />

You will hear the following words in Task 3. Listen to your teacher and repeat<br />

after him/her with a good pronunciation. Then, find their meanings in your<br />

dictionary.<br />

WORDS MEANINGS<br />

call (kkt)<br />

...<br />

cold (ks)<br />

engaged (ks)<br />

…<br />

…<br />

…<br />

later (ks)<br />

…<br />

message (kb)<br />

…<br />

Picture 3.1<br />

<strong>Source</strong>: www.clipart.com<br />

Effective Communication | Unit 3 <br />

UNIT<br />

3

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