SMK - Bursa Open Source

Answer the following questions. Number one has been done as an example.
1. Who is the caller? (The caller is Mr Apryan Siregar.)
2. Whom does he want to speak to?
3. What does the secretary say to know who is calling?
4. What does she say to clarify the caller’s name?
5. How does the caller spell his name?
6. What does he say when he wants to leave a message?
7. What does the caller want Mr Assegaf to do?
8. What is his message to Mr Rahmat?
9. What does the secretary say to know the caller’s phone number?
10.What does she say to end the conversation?
A)
B)
Complete the notes based on the dialogue in Task 8.
Telephone Message
From : ___________________ Day/Date: Monday/21- 4 - 2008
To : ___________________ Time : 9.30 a.m.
Message:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Telephone Message
Taken by ___________
From : ___________________ Day/Date: Monday/21- 4 - 2008
To : ___________________ Time : 9.30 a.m.
Message:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Taken by ___________
Effective Communication | Unit 3