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SKF Reliability Systems - Library

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And you thought<br />

we just made bearings<br />

<strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

Combining over 100 years of experience to<br />

optimise your productivity and profitability<br />

<strong>Reliability</strong> Services<br />

<strong>Reliability</strong> and Maintenance<br />

Training Courses<br />

<strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

Training Calendar 2010<br />

January<br />

SUN 31 3 10 17 24<br />

MON 4 11 18 25<br />

TUE 5 12 19 26 Australia Day<br />

WED 6 13 20 27<br />

THU 7 14 21 28<br />

FRI 1 New Years Day 8 15 22 29<br />

SAT 2 9 16 23 30<br />

February<br />

SUN 7 14 21 28<br />

MON 1 8 15 22<br />

TUE 2 9 16 23<br />

WED 3 10 17 24<br />

THU 4 11 18 25<br />

FRI 5 12 19 26<br />

SAT 6 13 20 27<br />

March<br />

SUN 7 14 21 28<br />

MON 1 Labour Day (WA) 8 15 22 29<br />

TUE 2 9 16 23 30<br />

WED 3 10 17 24 31<br />

THU 4 11 18 25<br />

FRI 5 12 19 26<br />

SAT 6 13 20 27<br />

April<br />

SUN 4 11 18 25<br />

MON 5 Easter Monday 12 19 26 ANZAC Day<br />

TUE 6 13 20 27<br />

WED 7 14 21 28<br />

THU 1 8 15 22 29<br />

FRI 2 Good Friday 9 16 23 30<br />

SAT 3 10 17 24<br />

May<br />

Labour Day (VIC)<br />

Adelaide Cup (SA)<br />

Canberra Day (ACT)<br />

SUN 30 2 9 16 23<br />

MON 31 3 10 17 24<br />

TUE 4 11 18 25<br />

WED 5 12 19 26<br />

THU 6 13 20 27<br />

FRI 7 14 21 28<br />

SAT 1 8 15 22 29<br />

June<br />

IR1 BTM LB1 IR1<br />

BTM<br />

BTM IR1 RCF<br />

BTM LB1 IR1<br />

OA1<br />

BTM<br />

IR1<br />

BTM IR1 RCF<br />

BTM BTM BTM<br />

OA1<br />

PT<br />

IR1<br />

BTM IR1<br />

OA1 BTM BTM BTM DB<br />

PT<br />

IR1 OA1 BTM IR1 BTM<br />

SUN 6 13 20 27<br />

MON 7 Foundation Day (WA) 14 Queens Birthday 21 26<br />

TUE 1 8 15 22 29<br />

WED 2 9 16 23 30<br />

THU 3 10 17 24<br />

FRI 4 11 18 25<br />

SAT 5 12 19 26<br />

CR LB1<br />

CR LB1<br />

July<br />

SUN 4 11 18 25<br />

MON 5 12 19 26<br />

TUE 6 13 20 27<br />

WED 7 14 21 28<br />

THU 1 8 15 22 29<br />

FRI 2 9 16 23 30<br />

SAT 3 10 17 24 31<br />

August<br />

SUN 1 8 15 22 29<br />

MON 2 9 16 23 30<br />

TUE 3 10 17 24 31<br />

WED 4 11 18 25<br />

THU 5 12 19 26<br />

FRI 6 13 20 27<br />

SAT 7 14 21 28<br />

September<br />

SUN 5 12 19 26<br />

UT<br />

PMS IR1<br />

PMS<br />

PMS<br />

FMC<br />

UT BTM PME<br />

IR1 OA1<br />

PMS MAR RCF<br />

BTM<br />

ML1<br />

PMS<br />

FMC<br />

ML1 RCF MSR ESA UT BTM PME<br />

IR1 OA1 ESA PMS MIC RCF<br />

BTM<br />

ML1<br />

PMS<br />

FMC<br />

ML1 RCF SPM UT UT BTM<br />

IR1 OA1<br />

PMS<br />

BTM<br />

ML1<br />

MON 6 13 20 27<br />

TUE 7 14 21 28<br />

WED 1 8 15 22 29<br />

THU 2 9 16 23 30<br />

FRI 3 10 17 24<br />

SAT 4 11 18 25<br />

October<br />

PMS<br />

RCF PT<br />

VA2<br />

VA1<br />

PT PMS FMC<br />

ML1 RCF<br />

BTM ESA<br />

OA1 RCF<br />

BTM<br />

PME VA2 BTM<br />

VA1<br />

PMS FMC<br />

BTM<br />

ML1 LB1 PME BTM DB<br />

OA1 RCF<br />

BTM<br />

VA2 BTM<br />

VA1 PMS FMC<br />

BTM MIC<br />

ML1 LB1<br />

BTM<br />

OA1<br />

BTM<br />

VA2 BTM<br />

PMS<br />

BTM<br />

OA1<br />

VA2<br />

PSF<br />

PSF<br />

BTM<br />

OAM<br />

MSR UT<br />

VA1<br />

FMC<br />

CAF RCF<br />

OA1 BTM CAF ESA BTM ML1 RCF<br />

OAM CR<br />

BTM<br />

BTM CR LB1 VA1 BTM BTM ML1 RCF OAM DB MIC MSR UT ML1<br />

BTM<br />

BTM<br />

VA1<br />

FMC<br />

LB1 RCF<br />

OA1 BTM<br />

BTM ML1 RCF<br />

OAM CR<br />

BTM<br />

BTM CR LB1 VA1 BTM BTM ML1 RCF OAM<br />

BTM<br />

BTM<br />

VA1<br />

FMC<br />

LB1 CAF<br />

OA1 BTM CAF<br />

BTM ML1<br />

OAM ESA<br />

BTM<br />

BTM ESA PT VA1 CR BTM ML1<br />

OAM<br />

BTM<br />

BTM<br />

PSF<br />

OA1 ESA PSF<br />

PT<br />

CR<br />

OAM<br />

PMS SPM<br />

OAM<br />

SPM<br />

BTM<br />

BTM ML1 VA1 FMC PMS CR RCF OAM BTM ML1 PME<br />

BTM<br />

RCF<br />

PME<br />

BTM DB<br />

BTM ML1 VA1 FMC PMS BTM CR<br />

OAM BTM ML1<br />

MSR<br />

ESA<br />

BTM<br />

BTM ML1 VA1 FMC PMS BTM MSR OAM BTM ML1<br />

May Day (NT)<br />

Labour Day (QLD)<br />

PMS<br />

MSR OAM<br />

Bank Holiday (NSW)<br />

Picnic Day (NT)<br />

SPM UT UT<br />

PMS IR1 OA1<br />

PMS<br />

SUN 31 3 10 17 24<br />

MON 4 11 18 25<br />

TUE 5 12 19 26<br />

WED 6 13 20 27<br />

THU 7 14 21 28<br />

FRI 1 8 15 22 29<br />

SAT 2 9 16 23 30<br />

November<br />

SUN 7 14 21 28<br />

MON 1 8 15 22 29<br />

TUE 2 Melb Cup (VIC) 9 16 23 30<br />

WED 3 10 17 24<br />

THU 4 11 18 25<br />

FRI 5 12 19 26<br />

SAT 6 13 20 27<br />

December<br />

Labour Day<br />

(NSW, ACT & SA)<br />

SUN 5 12 19 26<br />

MON 6 13 20 27 Christmas Day<br />

TUE 7 14 21 28 Boxing Day<br />

WED 1 8 15 22 29<br />

THU 2 9 16 23 30<br />

FRI 3 10 17 24 31<br />

SAT 4 11 18 25<br />

Family & Community<br />

Day (ACT)<br />

OA1 VA1<br />

BTM ESA ML1 RCF VA2 BTM PME PT OA1 BTM ESA<br />

RCF<br />

BTM<br />

OA1 VA1<br />

BTM BTM ML1<br />

VA2 PME PT OA1 BTM<br />

VA1<br />

FMC<br />

BTM<br />

OA1 VA1<br />

BTM BTM ML1 VA1 VA2 MAR<br />

OA1 BTM RCF DB<br />

FMC<br />

BTM VA1 VA2 FMC<br />

OA1 RCF<br />

SPM<br />

SRM PMS VA2<br />

VA3<br />

PMS SRM<br />

VA3<br />

ESA<br />

ML1 ESA RCF SPM BTM SRM<br />

PMS ML1 FMC PT BTM MAR RCF<br />

BTM<br />

VA2 RCF PT MIC VA3 BTM<br />

PMS BTM SRM<br />

VA3 BTM<br />

RCF<br />

ML1 RCM RCF<br />

BTM SRM<br />

PMS ML1 FMC PT BTM MIC RCF<br />

BTM<br />

VA2 RCF PT<br />

VA3 BTM RCM<br />

PMS BTM SRM RCF<br />

ML1 RCM<br />

BTM ESA SPM<br />

PMS ML1 FMC<br />

BTM BTM<br />

VA2<br />

VA3 BTM RCM<br />

PMS BTM SPM<br />

RCM<br />

SPM<br />

PMS ESA<br />

VA2<br />

VA3 RCM<br />

PMS SPM<br />

PMS BTM<br />

BTM ML1<br />

BTM BTM PME RCF<br />

PMS BTM<br />

VA1<br />

MAR<br />

BTM BTM<br />

BTM<br />

VA1<br />

BTM ML1<br />

BTM ESA BTM PME RCF PMS BTM CR<br />

VA3 BTM ESA<br />

BTM RCF<br />

BTM<br />

BTM<br />

VA1<br />

BTM ML1<br />

BTM BTM<br />

PMS PT CR<br />

VA3 BTM<br />

BTM RCF<br />

BTM<br />

BTM<br />

PMS PT<br />

VA3<br />

OA1<br />

VA2<br />

<strong>SKF</strong> Public Course Locations<br />

Bearing Technology Kalgoorlie<br />

SOUTH AUSTRALIA<br />

WESTERN AUSTRALIA Root Cause Bearing Streamlined <strong>Reliability</strong><br />

& Maintenance (WE201) 9-11 March<br />

Darwin<br />

Wingfield<br />

Perth<br />

Failure Analysis level 2 Centered Maintenance<br />

NEW SOUTH WALES 16-18 November<br />

15 September<br />

9 November<br />

9-12 February<br />

(WE204)<br />

(MS331)<br />

Bathurst<br />

Karatha<br />

QUEENSLAND<br />

VICTORIA<br />

NEW ZEALAND<br />

NEW SOUTH WALES SOUTH AUSTRALIA<br />

20-22 July<br />

22-24 June<br />

Archerfield<br />

Oakleigh<br />

Hamilton<br />

Newcastle<br />

Wingfield<br />

Canberra<br />

Perth<br />

23 November<br />

8 July<br />

4-8 October<br />

21-22 September<br />

10-12 May<br />

10-12 August<br />

16-18 February<br />

Mackay<br />

WESTERN AUSTRALIA<br />

Smithfield<br />

VICTORIA<br />

Dubbo<br />

25-27 May<br />

9 February<br />

Perth<br />

Optimising Asset<br />

27-28 July<br />

Oakleigh<br />

13-15 April<br />

3-5 August<br />

Mt Isa<br />

22 September<br />

Management through<br />

NORTHERN TERRITORY 22-24 November<br />

Newcastle<br />

26-28 October<br />

12 February<br />

Maintenance Strategy<br />

Darwin<br />

8-10 June<br />

PAPUA NEW GUINEA Townsville<br />

Lubrication in rolling level 2 (MS300)<br />

25-26 May<br />

Ultrasonic Testing<br />

30 Nov-2 Dec<br />

Lae<br />

12 August<br />

element bearings level 1 QUEENSLAND<br />

QUEENSLAND<br />

(WI320)<br />

Orange<br />

24-26 August<br />

SOUTH AUSTRALIA<br />

(WE203)<br />

Townsville<br />

Archerfield<br />

QUEENSLAND<br />

23-25 February<br />

FIJI<br />

Wingfield<br />

NEW SOUTH WALES 22-26 March<br />

16-17 February<br />

Archerfield<br />

14-16 September<br />

Suva<br />

12 October<br />

Smithfield<br />

WESTERN AUSTRALIA<br />

Gladstone<br />

6-10 September<br />

Smithfield<br />

7-9 July<br />

VICTORIA<br />

28-29 January<br />

Perth<br />

4-5 May<br />

WESTERN AUSTRALIA<br />

23-25 March<br />

Lautoka<br />

Oakleigh<br />

QUEENSLAND<br />

23-27 August<br />

Mackay<br />

Perth<br />

25-27 May<br />

13-15 July<br />

25 February<br />

Archerfield<br />

NEW ZEALAND<br />

28-29 October<br />

30 August-3 September<br />

19-21 October<br />

NEW ZEALAND<br />

1 September<br />

10-11 August<br />

Hamilton<br />

Mt Isa<br />

Wollongong<br />

Whangarei<br />

WESTERN AUSTRALIA<br />

SOUTH AUSTRALIA<br />

23-25 February<br />

Vibration Analysis<br />

2-3 February<br />

22-24 June<br />

9-11 February<br />

Kalgoorlie<br />

Wingfield<br />

level 1 (WI202)<br />

NORTHERN TERRITORY Auckland<br />

4 May<br />

14-15 July<br />

Predictive Maintenance Toowoomba<br />

NEW SOUTH WALES<br />

Darwin<br />

2-4 March<br />

Karatha<br />

VICTORIA<br />

for Electric Motors<br />

12-13 July<br />

Smithfield<br />

23-25 February<br />

Hamilton<br />

26 October<br />

Oakleigh<br />

level 1<br />

SOUTH AUSTRALIA<br />

23-25 February<br />

QUEENSLAND<br />

23-25 March<br />

Perth<br />

3-4 February<br />

NEW SOUTH WALES Wingfield<br />

QUEENSLAND<br />

Archerfield<br />

Rotorua/Kawerau<br />

13 May<br />

WESTERN AUSTRALIA<br />

Smithfield<br />

23-24 November<br />

Archerfield<br />

11-13 May<br />

20-22 April<br />

5 November<br />

Perth<br />

7-8 September<br />

TASMANIA<br />

22-24 June<br />

12-14 October<br />

Napier<br />

NEW ZEALAND<br />

19-20 April<br />

QUEENSLAND<br />

Hobart<br />

QUEENSLAND<br />

Archerfield<br />

12-13 October<br />

Mt Isa<br />

Blackwater<br />

11-13 May<br />

Hamilton<br />

Machinery Lubrication 13-14 July<br />

VICTORIA<br />

13-15 July<br />

7-9 December<br />

Palmerston North<br />

24 March<br />

Technician level 1<br />

SOUTH AUSTRALIA<br />

Gipssland<br />

SOUTH AUSTRALIA<br />

Bundaberg<br />

15-17 June<br />

Christchurch<br />

(WE265)<br />

Wingfield<br />

16-17 March<br />

Mt Gambier<br />

1-3 June<br />

New Plymouth<br />

20 July<br />

NEW SOUTH WALES 15-16 June<br />

Oakleigh<br />

10-12 August<br />

Cairns<br />

20-22 July<br />

13-15 April<br />

Lower Hutt<br />

Improving Crusher<br />

Smithfield<br />

VICTORIA<br />

17-18 August<br />

VICTORIA<br />

Emerald<br />

17-19 August<br />

<strong>Reliability</strong> level 1<br />

21-23 September<br />

Oakleigh<br />

WESTERN AUSTRALIA Oakleigh<br />

22-24 June<br />

Nelson<br />

(WI270)<br />

QUEENSLAND<br />

19-20 October<br />

Kalgoorlie<br />

5-7 October<br />

Gladstone<br />

7-9 September<br />

NEW SOUTH WALES<br />

Archerfield<br />

WESTERN AUSTRALIA 1-2 September<br />

WESTERN AUSTRALIA<br />

23-25 March<br />

Christchurch<br />

Newcastle<br />

9-11 March<br />

Perth<br />

Perth<br />

Perth<br />

19-21 October<br />

13-15 October<br />

16-17 March<br />

Gladstone<br />

23-24 March<br />

15-16 June<br />

9-11 March<br />

Mackay<br />

Timaru<br />

Smithfield<br />

13-15 July<br />

8-9 December<br />

NEW ZEALAND<br />

27-29 July<br />

2-4 November<br />

10-11 August<br />

Townsville<br />

Proactive Maintenance NEW ZEALAND<br />

Hamilton<br />

Moronbah<br />

Dunedin<br />

QUEENSLAND<br />

1-3 June<br />

Skills level 1 (WE241) Hamilton<br />

13-15 October<br />

23-25 February<br />

23-25 November<br />

Archerfield<br />

SOUTH AUSTRALIA<br />

NEW SOUTH WALES 13-14 April<br />

Mt Isa<br />

Invercargill<br />

28-29 January<br />

Wingfield<br />

Smithfield<br />

Christchurch<br />

Vibration Analysis<br />

2-4 March<br />

14-16 December<br />

Mt Isa<br />

4-6 May<br />

21-25 June<br />

9-10 November<br />

level 2 (WI203)<br />

7-9 September<br />

23-24 June<br />

TASMANIA<br />

QUEENSLAND<br />

VICTORIA<br />

Toowoomba<br />

Compressed Air<br />

SOUTH AUSTRALIA<br />

Hobart<br />

Archerfield<br />

Selecting & Maintaining Oakleigh<br />

19-21 April<br />

Fundamentals and<br />

Wingfield<br />

16-19 February<br />

26-30 July<br />

Power Transmission level 8-12 November<br />

Townsville<br />

Energy Efficiency<br />

19-20 August<br />

VICTORIA<br />

SOUTH AUSTRALIA<br />

1 (WE290)<br />

WESTERN AUSTRALIA<br />

16-18 March<br />

NEW SOUTH WALES WESTERN AUSTRALIA<br />

Gipssland<br />

Whyalla<br />

NEW SOUTH WALES Perth<br />

23-25 November<br />

Smithfield<br />

Kalgoorlie<br />

17-19 August<br />

15-19 March<br />

Smithfield<br />

26-30 July<br />

SOUTH AUSTRALIA<br />

9 February<br />

23-24 February<br />

Oakleigh<br />

Wingfield<br />

9-10 November<br />

NEW ZEALAND<br />

Mt Gambier<br />

QUEENSLAND<br />

18-20 May<br />

13-17 September<br />

QUEENSLAND<br />

Hamilton<br />

25-27 May<br />

Archerfield<br />

Infrared Thermography WESTERN AUSTRALIA<br />

VICTORIA<br />

Archerfield<br />

18-22 October<br />

Whyalla<br />

4 February<br />

Analysis level 1 (WI230) Perth<br />

Oakleigh<br />

12-13 August<br />

12-14 October<br />

VICTORIA<br />

NEW SOUTH WALES 12-14 October<br />

20-24 September<br />

SOUTH AUSTRALIA<br />

Vibration Analysis<br />

Wingfield<br />

Oakleigh<br />

Smithfield<br />

NEW ZEALAND<br />

WESTERN AUSTRALIA Wingfield<br />

level 3 (WI204)<br />

28-30 April<br />

11 February<br />

12-16 April<br />

Christchurch<br />

Kalgoorlie<br />

12-13 July<br />

VICTORIA<br />

16-18 August<br />

WESTERN AUSTRALIA<br />

QUEENSLAND<br />

23-25 March<br />

17-21 May<br />

VICTORIA<br />

Oakleigh<br />

7-9 December<br />

Perth<br />

Archerfield<br />

Auckland<br />

Perth<br />

Oakleigh<br />

29 Nov-3 Dec<br />

TASMANIA<br />

2 February<br />

19-23 April<br />

31 August-2 September<br />

22-26 November<br />

24-25 June<br />

NEW ZEALAND<br />

WESTERN AUSTRALIA Hamilton<br />

WESTERN AUSTRALIA<br />

Hobart<br />

Dynamic Balancing<br />

Perth<br />

Maintenance Strategy<br />

Pump <strong>Systems</strong><br />

Perth<br />

15-20 November<br />

10-12 August<br />

(WE250)<br />

13-17 September<br />

Review (MS230)<br />

Fundamentals and<br />

21-22 April<br />

VICTORIA<br />

NEW SOUTH WALES<br />

NEW SOUTH WALES<br />

Energy Efficiency<br />

Fundamentals of<br />

NEW ZEALAND<br />

Albury<br />

Smithfield<br />

Introduction to <strong>SKF</strong> Smithfield<br />

NEW SOUTH WALES<br />

Machine Condition<br />

Christchurch<br />

11-13 May<br />

28 October<br />

Marlin System<br />

17-19 March<br />

Smithfield<br />

NEW ZEALAND<br />

18-19 May<br />

Ballarat<br />

QUEENSLAND<br />

QUEENSLAND<br />

QUEENSLAND<br />

8 February<br />

Hamilton<br />

Auckland<br />

20-22 April<br />

Archerfield<br />

Archerfield<br />

Archerfield<br />

QUEENSLAND<br />

9-11 March<br />

19-20 October<br />

Bendigo<br />

24 August<br />

25 May<br />

30 August-1 September<br />

Archerfield<br />

Rotorua<br />

12-14 October<br />

SOUTH AUSTRALIA<br />

21 October<br />

5 February<br />

Spare parts Management 18-20 May<br />

Gippsland<br />

Wingfield<br />

WESTERN AUSTRALIA<br />

Oil Analysis level 1<br />

VICTORIA<br />

and Inventory Control Palmerston North<br />

7-9 September<br />

3 March<br />

Perth<br />

(WI240)<br />

Oakleigh<br />

level 1 (WC230)<br />

27-29 July<br />

Oakleigh<br />

VICTORIA<br />

29 June<br />

NEW SOUTH WALES 12 February<br />

NEW SOUTH WALES New Plymouth<br />

23-25 March<br />

Oakleigh<br />

21 September<br />

Smithfield<br />

WESTERN AUSTRALIA Smithfield<br />

24-26 August<br />

20-23 April<br />

Perth<br />

15-16 March<br />

Christchurch<br />

21-23 June<br />

29 April<br />

Introduction to <strong>SKF</strong> QUEENSLAND<br />

1 February<br />

QUEENSLAND<br />

21-23 September<br />

16-18 November<br />

WESTERN AUSTRALIA Microlog<br />

Archerfield<br />

Archerfield<br />

Invercargill<br />

WESTERN AUSTRALIA Perth<br />

NEW SOUTH WALES 14-17 September<br />

<strong>Reliability</strong> Centered 2-3 September<br />

20-22 October<br />

Albany<br />

21 July<br />

Smithfield<br />

SOUTH AUSTRALIA<br />

Maintenance (MS332) SOUTH AUSTRALIA<br />

14-16 September<br />

Bunbury<br />

Easylaser Shaft<br />

24 August<br />

Wingfield<br />

QUEENSLAND<br />

Wingfield<br />

21-23 April<br />

Alignment<br />

QUEENSLAND<br />

26-29 October<br />

Archerfield<br />

13-14 May<br />

Geraldton<br />

NEW SOUTH WALES<br />

Archerfield<br />

VICTORIA<br />

17-19 November<br />

VICTORIA<br />

20-22 July<br />

Smithfield<br />

26 May<br />

Oakleigh<br />

WESTERN AUSTRALIA Oakleigh<br />

9 June<br />

27-30 July<br />

Perth<br />

25-26 November<br />

5-7 May<br />

WESTERN AUSTRALIA<br />

1 December<br />

Perth<br />

3-4 May<br />

BTM BTM ESA NORTHERN TERRITORY MIC<br />

CAF<br />

DB<br />

ESA<br />

For further information on<br />

Public, On site or future courses:<br />

P 03 9269 0763 E rs.marketing@skf.com<br />

W www.skf.com.au/training<br />

CR<br />

IR<br />

MAR<br />

MIC<br />

LB1<br />

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Predictive Maintenance Services<br />

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Basic Inspection <strong>Systems</strong><br />

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Testing <strong>Systems</strong> and Services<br />

Portable Condition<br />

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For further information contact <strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong> on 03 9269 0763 or email rs.marketing@skf.com


Do our people<br />

get smarter when<br />

they travel?<br />

This can’t be true, however in<br />

the past twelve months more<br />

than 70% of our work has<br />

come from overseas clients.<br />

We want to reverse this number.<br />

International clients:<br />

• Indonesia<br />

• Malaysia<br />

• Philippines<br />

• Taiwan<br />

• New Zealand<br />

• North America<br />

• Chile<br />

• South Africa<br />

• Holland<br />

• Saudi Arabia<br />

SAP ® Certified<br />

Powered by SAP NetWeaver ®<br />

WHY OUR CLIENTS CHOOSE OUR PMO PROCESS<br />

AND WHY YOU SHOULD TOO...<br />

The PMO2000 ® (our unique approach)<br />

Process has always been a simple and<br />

effective means for you and your team<br />

to understand the principles of reliability<br />

and how to deploy them. Our systems are built<br />

around simplicity, not complexity, but they work in<br />

any capital intensive organisation. Our clients<br />

range from the current holder of the North<br />

American Maintenance Excellence awards to<br />

companies that are yet to install a computerised<br />

maintenance management system.<br />

We help you create a culture of “Zero tolerance<br />

to unexpected failure”. We are not a company<br />

that just helps you write a maintenance strategy<br />

- we assist you to deploy a reliability assurance<br />

program which is a living program.<br />

We will also assist you with a change of culture<br />

not only in your maintenance departments, but<br />

within the production areas as well. This is<br />

because we view reliability and maintenance as<br />

processes not as departments.<br />

We are also highly experienced in assisting you<br />

develop corporate reliability assurance initiatives.<br />

Our reliability improvement software, PMO2000, ®<br />

is now SAP ® certified and can seamlessly pass<br />

information to and from SAP. ® All the other modules<br />

of our full suite of <strong>Reliability</strong> Assurance software<br />

packages can also be directly integrated with SAP. ®<br />

How the process helps you<br />

• Defines what maintenance is value adding and<br />

what is not and keeps this up to date<br />

• Trains and motivates your staff to build reliability<br />

concepts into their daily activities<br />

• Groups all your results into practical schedules<br />

and works to quickly implement what has<br />

been learned<br />

• Creates a closed loop system that makes<br />

investigations into losses very efficient and<br />

highly effective<br />

The Benefits<br />

Put simply, successful implementation of our<br />

program results in a reduction in maintenance<br />

related downtime by one half. This can be<br />

achieved site wide in 12 months.<br />

• Reduced reactive or emergency<br />

maintenance activities<br />

• Increased workforce productivity while<br />

providing greater job satisfaction<br />

• Reduced costs of spares and overall<br />

maintenance activity<br />

Our Strategy<br />

Our current strategy is to attract more local<br />

business than overseas business.<br />

If you suffer more reactive maintenance<br />

than you should - contact us<br />

For more information please contact our<br />

Melbourne office and arrange for us to provide<br />

you with a presentation.<br />

Contact us<br />

Steve Turner<br />

Director and Principal Consultant<br />

OMCS International<br />

Email: steve@omcsinternational.com<br />

Mobile 0419 397 035<br />

Or contact any of our local or global<br />

licensees through our website at<br />

www.reliabilityassurance.com


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NZ: T +64 (0) 9625 7167 M +64 (0) 21 466 283<br />

E stuart.hylton@assetpartnership.com


AMMJ Contents<br />

Asset Management and Maintenance Journal<br />

July 2010 Issue Vol 23 No 3<br />

Intelligent Maintenance <strong>Systems</strong>: The Next 5 Years and Beyond 6<br />

Jay Lee & Mohammed AbuAli<br />

Lessons From A Successful National CMMS Implementation 14<br />

Jim Harper<br />

What Is Asset Management and What Are The Most Critical Elements 20<br />

Mark Brunner<br />

Improving Our Capability for Managing The Condition of Our Assets 28<br />

Peter Todd<br />

2010 Listing of Condition Monitoring Equipment and Services 30<br />

Len Bradshaw<br />

A Risk-Based Approach To Preventive Maintenance Reviews at Sydney Water 36<br />

G Orgil and N Marathe<br />

A New Activity Matrix - Why Being Proactive Is No Longer Enough 44<br />

Phillip Slater<br />

Guiding Principles For Maintenance Planning And Scheduling 47<br />

Ricky Smith and Dare Petreski<br />

Use Of An Asset Productivity Index In Benchmarking Performance 48<br />

Steve Berquist<br />

Electrical Damage To Rolling Element Bearings 53<br />

<strong>SKF</strong> @ptitude Exchange<br />

Non-Stop Crushing At Somincor Mine 54<br />

Peter Wise<br />

Maintenance News 56<br />

Asset Management and Maintenance Journal<br />

ISSN 1835-789X (Print) ISSN 1835-7903 (Online)<br />

Published by:<br />

Engineering Information Transfer Pty Ltd<br />

Publisher and Managing Editor:<br />

Len Bradshaw<br />

Publishing Dates:<br />

Published in February, April, July and October.<br />

Material Submitted:<br />

Engineering Information Transfer Pty Ltd accept<br />

no responsibility for statements made or opinions<br />

expressed in articles, features, submitted<br />

advertising, advertising inserts and any other<br />

editorial contributions.<br />

See website for details of how to submit your<br />

articles or news<br />

Copyright:<br />

This publication is copyright. No part of it<br />

may be reproduced, stored in a retrieval<br />

system or transmitted in any form by any<br />

means, including electronic, mechanical,<br />

photocopying, recording or otherwise,<br />

without the prior written permission of the<br />

publisher.<br />

For all Enquiries Contact:<br />

Engineering Information Transfer Pty Ltd<br />

PO Box 703, Mornington,<br />

Victoria 3931, Australia<br />

Ph: (03) 5975 0083 Fax: (03) 5975 5735,<br />

E-mail: mail@maintenancejournal.com<br />

Web Site: www.maintenancejournal.com<br />

COVER<br />

SHOT<br />

This Issue’s cover shot is courtesy of <strong>SKF</strong>’s Evolution Magazine<br />

and photographer Raquel Wise. Go to page 54 for the article on<br />

“Non Stop Crushing At Somincor Mine”.<br />

To Subscribe to the AMMJ go to page 60 or go to www.maintenancejournal.com<br />

to download the SUBSCRIPTION FORM. Annual Subscription is from $80.


Intelligent Maintenance <strong>Systems</strong>:<br />

The Next Five Years and Beyond<br />

Transforming Condition-based Maintenance to Productivity and Service Innovation<br />

Jay Lee & Mohammed AbuAli University of Cincinnati (USA)<br />

University Cooperative Research Center on Intelligent Maintenance <strong>Systems</strong> (IMS)<br />

(A Paper presented at COMADEM 2009)<br />

The evolution of maintenance has gone through different stages of transformation for the past decades.<br />

The traditional approach to maintaining components, equipment, and processes, has been one that<br />

is purely reactive. Mitigating procedures are performed on the equipment once it breaks down. Many<br />

manufacturing companies have been adopting condition-based maintenance (CBM) or predictive<br />

maintenance techniques (PdM) as the best practices.<br />

To transform maintenance to become a truly proactive and value-added productivity improvement,<br />

major innovation is needed to elevate the value to a new level. This paper will present recent advances<br />

of intelligent maintenance systems as well as its systematic methodology and tools that have been<br />

effectively utilized to transform maintenance into innovative and productive service systems in a<br />

diverse set of industries. Two brief case studies are provided to illustrate the lessons learned with<br />

discussions for future service innovation impacts.<br />

1. INTRODUCTION<br />

Maintenance practices have evolved from reactive to condition-based maintenance, but several issues have<br />

not yet been addressed: (a) an intelligent system that is capable of transforming machine data to machine<br />

health information, (b) a seamless communication mechanism so that health information can be disseminated<br />

to appropriate channels; and (c) a decision-making module to efficiently schedule maintenance and production<br />

to achieve a near-zero downtime manufacturing operational performance.<br />

The Center for Intelligent Maintenance <strong>Systems</strong> (IMS) [1] has been in the pursuit of addressing these maintenance<br />

gaps and needs. The Center for Intelligent Maintenance <strong>Systems</strong> (IMS) is an established NSF Industry/<br />

University Cooperative Research Center (I/UCRC). IMS serves as a center for excellence for formulating,<br />

planning, and conducting research projects with industry in the field of prognostics and health management.<br />

The vision of the center is to research and effectively develop the necessary tools and techniques that are<br />

required to transform today’s industry from a traditional maintenance approach to a predictive and preventive<br />

maintenance practice for value-added services. The center brings value to its members by validating highimpact<br />

emerging technologies as well as by harnessing business alliances through collaborative testbeds.<br />

INDUSTRY COMPANY PROJECT<br />

General Motors Prognostics of Vehicle Components<br />

Automotive<br />

Toyota Industrial Robots Health and Asset Management<br />

Nissan Automotive Robot Torque Monitoring and Prognostics<br />

Harley Davidson Spindle Bearing Machine Monitoring<br />

Heavy Machinery<br />

Caterpillar<br />

Komatsu<br />

Machine Tool Health Monitoring<br />

Heavy Machinery Lifecycle Knowledge Management<br />

Proctor and Gamble Quality-centric Process Health Management<br />

Process<br />

Parker-Hannifin Hydraulic Hose Prognostics and Safety Services<br />

Omron Precision Energy Management <strong>Systems</strong><br />

Consulting<br />

Techsolve<br />

Siemens<br />

Smart Machine Platform Initiative (SMPI)<br />

Reconfigurable Plug-n-Prognose Watchdog Agent®<br />

Table 1 Sample Portfolio of Recent Research Activities at the Center for IMS<br />

By leading research in the development of intelligent learning agents like the Watchdog Agent®, the Center for<br />

IMS has developed mature and enabling technology that will allow the implementation of intelligent prognostics<br />

for the transformation of machine data into machine and process health information. It is a toolbox of algorithms<br />

for different purposes: signal processing and feature extraction, quantitative health assessment, machine<br />

failure prediction, and machine health diagnosis. It is based on a reconfigurable software platform, meaning<br />

that appropriate algorithms can be selected depending on the monitored task. Because of this pervasiveness<br />

feature, the Watchdog Agent ® has been effectively utilized for different applications such as industrial robots,<br />

machine tools, compressors and chillers, production lines, motors, and other components. Table 1 shows a<br />

sample portfolio of recent IMS projects in a diverse number of industries.


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Intelligent Maintenance <strong>Systems</strong> 8<br />

Vol 23 No 3 AMMJ<br />

2. FUNDAMENTALS<br />

2.1 Gaps and Unmet<br />

Needs<br />

When carefully reviewing<br />

the evolution of different<br />

maintenance paradigms,<br />

there exist key issues that<br />

need to be addressed<br />

in order to achieve the<br />

maximum availability and<br />

efficiency from critical plantfloor<br />

assets. These gaps<br />

and unmet needs in today’s<br />

maintenance activities can<br />

be summarized in Figure 1.<br />

Figure 1<br />

Unmet Needs in<br />

Maintenance Services<br />

(Adapted from [6] [10])<br />

2.1.1 Equipment<br />

Intelligence<br />

A key principle in intelligent maintenance is the assessment, diagnosis, and prediction of the performance<br />

degradation of critical components, equipment, and processes. By utilizing sensors and embedded systems,<br />

the intelligent prognostics approach shall enable critical assets to autonomously acquire appropriate health<br />

indicators from its critical machine parts when needed, assess features from the temporal health data, diagnose<br />

machine behavior to determine current state of machine performance, infer whether significant performance<br />

degradation has been detected, then identify the imminent fault to be experienced, predict when failure is going<br />

to occur and automatically call for maintenance crew for conditioning. This unmet need of self-assessment<br />

drives equipment intelligence.<br />

2.1.2 Operations Intelligence<br />

Utilizing machine health information, one is able to predict and prioritize maintenance activities, and when<br />

coupled with the process health information, production can be optimized either to achieve desired volume<br />

orders and/or part quality requirements. Thus, the company achieves intelligent operations in the process<br />

because they are now capable of producing quality parts while running at a near-zero unexpected downtime<br />

run [2]. Such an intelligent decision support framework for maintenance scheduling and prioritization relying<br />

on machine health information, is an unmet need in today’s maintenance services and is a necessary driver<br />

for all-time operational readiness.<br />

2.1.3 Synchronization Intelligence<br />

Currently most of the machine data, if available, is either hidden or kept in the machine. Thus, assets in a<br />

manufacturing plant become islands of health indicators and are not being accessed and analyzed for health<br />

information. There is a recognized barrier between the production floor and the management level that inhibits<br />

critical machine and process health information to be transmitted so that the latter can make informed and<br />

timely decisions on the former. An infrastructure is necessary to enable the health information to be handled<br />

once for analysis and seamlessly transmitted to higher business levels for decision making.<br />

2.2 Systematic Methodology<br />

Addressing future maintenance services necessitates a systematic “5S” methodology [4] [6] [7] [10]. This<br />

approach was devised by the Center for IMS in order to develop and research all aspects of future maintenance<br />

infrastructures. This systematic approach consists of five key elements:<br />

• Streamline: this encompasses techniques for sorting, prioritizing, and classifying data into more featurebased<br />

health clusters. This may also include reducing large data sets (from both maintenance history and<br />

on-line data DAQ) to smaller dimensions, leading to correlation of the relevant data to feature maps for better<br />

data representation.<br />

• Smart Processing: selecting the relevant Watchdog Agent® tool for the right application. This requires<br />

techniques for selecting appropriate diagnostic and prognostic tools based on application conditions, criticality<br />

of each condition for machine health, and overall system requirements.<br />

• Synchronize: converting component data to component degradation information at the local level and<br />

further predicting trends of health using a visualized radar chart for decision-ready information. Maintenance<br />

data is transformed to health information and to an automated action (i.e. order parts, schedule maintenance<br />

based on criticality of component or machine). This process ensures a key characteristic of “Only Handle<br />

Information Once” (OHIO).<br />

• Standardize: creation of a standardized information structure for equipment condition data and health<br />

information so that it is compatible with higher-level business systems and enables the information to be


Hi Craig,<br />

Recall how we talked about success in operations and maintenance being a trinity—Asset Management, Lean,<br />

and Quality—all need to be there together; the most important being Quality.<br />

Many companies expect asset management, maintenance and reliability engineering to deliver operational<br />

excellence; but they are not foundation causes. They are only the vehicles to deliver the foundation causes.<br />

These companies strive to improve their business, yet years later their maintenance is still costly and reliability is<br />

still a problem. Eventually they stumble across Lean and try that too, believing it is the missing piece to the<br />

puzzle, but success continues to evade them. They misunderstood that operational excellence is the result of<br />

defect-free operation achieved from a defect-free life cycle.<br />

These companies never decided how good they needed to be to get the results they wanted; they didn’t build the<br />

necessary standards of sure quality into their business processes. All the TPM, 5S, RCM, RCA, FMEA,<br />

reliability modelling and criticality analysis in the world cannot improve your operation much if your machines<br />

aren’t designed for their real duty, are installed deformed, their parts are stressed to failure, are out-of-balance,<br />

are full of contaminants, your workshop rebuilds them wrong and your operators destroy them in ignorance.<br />

Start with precision quality Craig—throughout your business first find and set those standards that always deliver<br />

world class performance and teach your people to meet them every time (shopfloor and office)—nothing you do<br />

will greatly improve operational performance if the design of your business processes destroys your machines.<br />

If I could have my engineering career all over again I’d do things in order of Quality, Lean, and Asset<br />

Management. First find and set the precision quality standards that create the reliability you want and lock them<br />

into place with your Quality System, Lean then brings efficiency to effective practices and Asset Management<br />

produces a life cycle system of repeating success. It took me two decades to see that this is a sure way to worldclass<br />

operational performance and to understand how it could be done. (I explain it in my book, ‘Plant and<br />

Equipment Wellness’ published by EABooks, Sydney, Australia.)<br />

If you want great success in future Craig, first find and set the quality performance standards that will surely<br />

deliver the operational excellence you want. Then build all your business processes to faithfully deliver them.<br />

Best regards,<br />

Mike Sondalini<br />

Lifetime <strong>Reliability</strong> Solutions<br />

website: www.lifetime-reliability.com<br />

email: info@lifetime-reliability.com<br />

Mob/Cell: (+61) (0)402 731 563<br />

Fax: (+ 61 8) 9457 8642<br />

PS. Please contact me if this is where you want to go with your operation. We’ll work out a strategy and plan to<br />

get you there fast.


Intelligent Maintenance <strong>Systems</strong><br />

embedded in business ERP and asset management systems. The goal here is to keep the process standardized<br />

for day-to-day operations.<br />

• Sustain: utilizing the transformed data for information-level decision making. System information is then<br />

shared amongst all stages of product and business life cycle systems: product design, manufacturing,<br />

maintenance, service logistics, and others in order to realize a closed-loop product life-cycle design and<br />

continuous improvement of product-level quality and business-level performance.<br />

2.3 Toolbox Approach<br />

Since 2000, the Center for IMS has been<br />

spearheading the development of a processing<br />

system called the Watchdog Agent ® in a<br />

bid to address unmet maintenance service<br />

needs and gaps [4]. Simply put, the Watchdog<br />

Agent ® is an enabling technology that allows<br />

for successful implementation of intelligent<br />

maintenance. The toolbox is a collection of<br />

algorithms that can be used to assess and<br />

predict the performance of equipment and<br />

processes based on inputs from sensors,<br />

historical data, and operational conditions.<br />

Referring to Figure 2, the algorithms can be<br />

classified into four major categories: signal<br />

processing and feature extraction, quantitative<br />

health assessment, performance prediction<br />

and health diagnosis.<br />

10 Vol 23 No 3 AMMJ<br />

Signal Processing &<br />

Feature Extraction<br />

Health Assessment<br />

Time Domain Analysis Logistic Regression<br />

Frequency Domain Analysis Statistical Pattern Recognition<br />

Time-Frequency Analysis<br />

Feature Map Pattern Matching<br />

(Self-Organizing Maps)<br />

Wavelet/Wavelet Packet Analysis Neural Network<br />

Principle Component Analysis (PCA) Gaussian Mixture Model (GMM)<br />

Performance Prediction Health Diagnosis<br />

Autoregressive Moving Average<br />

(ARMA)<br />

Support Vector Machine (SVM)<br />

Elman Recurrent Neural Network<br />

Feature Map Pattern Matching<br />

(Self-Organizing Maps)<br />

Fuzzy Logic Bayesian Belief Network (BBN)<br />

Match Matrix Hidden Markov Model (HMM)<br />

Figure 2 Center for IMS Watchdog Agent ® Toolbox (Adapted from [4])<br />

2.4 Visualization and Decision Support Tools<br />

In manufacturing systems, decisions need to be made at different levels: component level, machine level, and<br />

system level. Visualization tools for decision making at different levels can be designed to present indicative<br />

health information. The four types of visualization tools (see Figure 3) are described as follows:<br />

• Confidence Value (CV) Chart – This chart is used at the component level to present a confidence value<br />

(CV), also called a health value, for a single component. If the confidence value (value of 0 being unacceptable,<br />

value of 1 being normal, and value between 0~1 showing degradation) of a component drops to a low level, a<br />

maintenance practitioner can track the historical confidence value curve to find the degradation trend. An alarm<br />

automatically triggers when the confidence value falls.<br />

• Radar Chart – For multi-component equipment, a maintenance practitioner can look at this chart to get an<br />

overview of the health of all different components. Each axis on the chart shows the confidence value for a<br />

specific component.<br />

• Health Map – This map is used to determine the root causes of degradation or failure for a single component<br />

or machine with multiple failure modes. The health map displays different failure modes of the monitored<br />

components by presenting different failure modes in clusters, each indicated by a different color.<br />

• Risk Radar Chart - This is a visualization tool for plant-level maintenance information management that<br />

displays risk values, indicating equipment maintenance priorities. The risk value of a machine (determined by<br />

the product of the degradation rate and the value of the corresponding cost function) indicates how important<br />

the machine is to the maintenance process. The higher the risk value, the higher the priority given to that piece<br />

of equipment for requiring maintenance.<br />

3 SERVICE INNOVATION<br />

3.1 Maintenance Service Needs<br />

A key challenge in bringing about a maintenance transformation is determining and understanding the current<br />

needs and issues of the customer. Numerous service needs can be satisfied through integrating predictive<br />

maintenance services. Such services include services for uptime, failure prevention, remote monitoring,<br />

system streamlining, productivity improvement, information management, and close-loop product lifecycle<br />

management [2-10]. Service needs should be translated into intelligent maintenance requirements.<br />

3.2 Closed-Loop Life Cycle Design<br />

With increasing global competition, products are pushed to the market at high velocity in order to minimize<br />

the time-to-market of new products, to gain new market shares and ultimately, to increase profits. In today’s<br />

manufacturing environment, the traditional approach to the management of the life cycle of a product is


Vol 23 No 3 AMMJ<br />

Machine<br />

material-centric in nature. Raw materials are reduced through a manufacturing process into a usable form<br />

that resembles a product with functionality and usability. Data is only collected throughout the product lifecycle<br />

until the product is released to the customer. Most often, there is no retrieval of product lifecycle data after<br />

the product is sold to the customer. Such a gap in today’s product life cycle design exists due to the fact that<br />

the link between the designer and the end-user is non-existing due to lack of data collection after the product<br />

release or sales. The retrieval of product information at every stage of the product life cycle is essential.<br />

This Center for IMS has been investigating and developing a systematic methodology for product life cycle<br />

knowledge management based on embedded informatics that utilizes product maintenance data across the<br />

life cycle of the product [9]. The transformation of product data to useful information is made possible through<br />

Watchdog Agent ® informatics hardware and software tools that capture this useful product information from<br />

the customer and provides a feedback mechanism to the designer, thus creating a closed-look product life<br />

cycle design.<br />

3.3 Dominant Maintenance Service Design<br />

Innovation is not an option for today’s industry. Most companies today are still clinging to what we call the<br />

invention model, centered on a brick-and-mortar product design and development R&D infrastructure. However,<br />

the world’s innovation landscape has changed. Innovation is not just about new product development; it also<br />

refers to the creation of new value-added services to transform better productivity and performance.<br />

Today’s products are sold and serviced globally while concurrently having to meet and satisfy local constraints<br />

(environmental, economical, technical, and other). The product service mechanism is a key element of the<br />

product life cycle management (PLM)<br />

process and an enabler that links<br />

both the business and the customer.<br />

It is essential to understand the<br />

current maintenance gaps existing<br />

between product requirements<br />

and customer needs. Moreover, it<br />

is critical to systematically be able<br />

to bridge these gaps by mapping,<br />

modeling, and relating these<br />

customer needs using dominant<br />

innovation tools and strategies.<br />

Figure 4 presents the conceptual<br />

idea of dominant service design.<br />

Such a design is able to identify<br />

intelligent service needs and<br />

11<br />

Watchdog Agent ®<br />

Prognostics and<br />

Health Management<br />

Platform<br />

Intelligent Maintenance <strong>Systems</strong><br />

HMI Visualization Dashboard<br />

Figure 3 Center for IMS Systematic Approach to Maintenance Service Design<br />

Service<br />

Design<br />

Value<br />

Breakthrough<br />

Maintenance<br />

Service<br />

Innovation<br />

Invisible<br />

Customer<br />

Needs<br />

Figure 4 Dominant Maintenance Service Design<br />

End Users


Intelligent Maintenance <strong>Systems</strong><br />

capture invisible customer need, thus bridging the gap between customer requirements and service needs.<br />

Once a dominant design emerges, innovative activity is generally directed towards improving the process by<br />

which the dominant design is delivered or searching for a new breakthrough disruptive design.<br />

A dominant design can be generated using a systematic tool created and devised by Prof. Jay Lee, namely<br />

the innovation matrix. The matrix is divided into nine grids or quadrants that are distinguished by different<br />

combinations of customers (representing markets) and needs (representing products/services). Some needs<br />

are explicit, and others are latent. Articulated or explicit needs are separated into those needs that have<br />

been met and those that have not. Thus, there are three rows for determining the current status of needs.<br />

Similarly, the customers/markets are separated into two categories, the identified portion of which is divided<br />

into customers who are currently being served, and those who have yet to be. Successfully combining this<br />

matrix a QFD-based application space analysis enables systematic thinking and generation of opportunities<br />

for service innovation.<br />

The innovation matrix can be populated via group brainstorming; however, this is not the best way to generate<br />

a dominant design. Systematic thinking aids in guiding one to consider specific ideas one at a time. Figure 5<br />

presents the innovation matrix for the Center for Intelligent Maintenance <strong>Systems</strong>. The matrix highlights both<br />

the short-term and long-term visions of IMS in terms of intelligent maintenance activities.<br />

4 CASE STUDIES<br />

4.1 Application on Intelligent Equipment Services<br />

The objective of this project is to provide an integrated life cycle knowledge management platform that will<br />

offer systematic aid for decision making. The system will identify, update, and display automatically in a<br />

decreasing order of failure risks, all the engines of the company at customer sites with their corresponding<br />

level of degradation, the potential root causes and their remaining life time to the next breakdown.<br />

A remote monitoring system [3] for heavy equipment is used to observe and register events and signals from<br />

each engine via satellite communication or through the internet. Health information for all engines are processed<br />

locally on-board and sent back to the design centre through a tether-free satellite connection. For visualization<br />

of results, a monitoring tool<br />

is developed that depicts a<br />

dynamic table interacting<br />

with the design centre<br />

knowledge base through the<br />

remote monitoring tools.<br />

Such synchronization of<br />

information offers a closedloop<br />

life cycle design using<br />

product maintenance<br />

information for engines.<br />

This case study enabled<br />

the implementation of the<br />

total chain of IMS’s remote<br />

monitoring system in a<br />

real world application. It<br />

enabled the company to<br />

achieve the near-zero<br />

downtime for its products<br />

and engines and offered an<br />

initiative for closed-loop life<br />

cycle management based<br />

on product maintenance<br />

information.<br />

The results obtained from<br />

this case study as well as<br />

the systematic methodology<br />

utilized to acquire them, can<br />

be extended from engines to<br />

other components such as<br />

transmission systems.<br />

12 Vol 23 No 3 AMMJ<br />

Figure 5 Innovation Matrix for Intelligent Maintenance <strong>Systems</strong><br />

(Reference: Prof. Jay Lee www.dominantinnovation.com)


13<br />

Vol 23 No 3 AMMJ Intelligent Maintenance <strong>Systems</strong><br />

4.2. Application on Factory Energy Services<br />

This is an on-going project that aims on establish a Precision Energy Management <strong>Systems</strong> (PEMS) to<br />

increase factory energy transparency and awareness as well aid in reduction of electrical energy consumption<br />

levels by linking IMS tools and techniques to company products, processes, and business level. There are<br />

three key objectives:<br />

• PRODUCT: the PEMS must be able to define measure, analyze, and predict energy consumption per<br />

product manufactured, in such a way that each product leaving the process line can have an “Energy Label”<br />

that resembles the amount of energy consumed in manufacturing this product.<br />

• PROCESS: the PEMS must be able to use the developed energy metrics and parameters for detailed<br />

operational analytics. In other words, the PEMS will assess both equipment-level and process-level degradation<br />

and integrity. Such a correlation between maintenance activities on the shop floor and energy consumed<br />

through the machines and processes is an essential part of the PEMS initiative and is a large gap in today’s<br />

industry operations.<br />

• PLANT: the PEMS will enable facility-wide energy transparency, so that manufacturers can expand their<br />

current performance metrics of optimized quality, cost, and lead time to incorporate energy. Modeling and<br />

optimization of energy costs can also lead to improved manufacturing resource utilization.<br />

5 CONCLUSIONS<br />

This paper presented the concept of intelligent maintenance systems as well as a systematic methodology<br />

and tools that have been effectively utilized to implement novel and innovative maintenance service systems<br />

in a diverse set of industries. The paper also presented two case studies to highlight the usage of intelligent<br />

maintenance systems in different industries.<br />

In conclusion, the benefits of an intelligent maintenance system will deliver new service functions to different<br />

customers for different products. Predictive maintenance services of assets will enable better information flow<br />

for better decision making. For a manufacturing business, predictive maintenance service of equipment will<br />

extend the life of equipment, increase uptime, increase product quality, decrease costs and increase overall<br />

productivity. For the product designer, predictive maintenance service of the designed products will enable a<br />

collaborative product closed-loop life cycle management.<br />

ACKNOWLEDGEMENTS<br />

NSF Industry/University Cooperative Research Center has been supported by NSF since 2001. Since its<br />

inception, it has been supported by over 60 companies globally, including P&G, GE Aviation, Toyota, GM,<br />

Caterpillar, Nissan, Parker Hannifin, Harley Davidson, AMD, Siemens, CISCO, Omron, Toshiba, Komatsu,<br />

Syncrude, Spirit Aerosystems, National Instruments, ITRI Taiwan, PMC, Advantech, TechSolve, Kistler, API,<br />

Army Research Lab., Intel, USPS, Hitachi, Rockwell Automation, etc. This support provided a solid foundation<br />

for IMS development and implementation.<br />

REFERENCES<br />

[1] Center for Intelligent Maintenance <strong>Systems</strong> (IMS), http://www.imscenter.net<br />

[2] Hai Q, Lee J, (2007) ‘Near-zero downtime: Overview & Trends’, Reliable Plant Magazine & Lean Manufacturing<br />

Journal<br />

[3] Lee J (1998) ‘Teleservice Engineering in Manufacturing: Challenges and Opportunities,’ International Journal of Machine<br />

Tools & Manufacture, Vol. 38, Number 8, pp. 901-910.<br />

[4] Lee J et al. (2003) ‘Watchdog Agent: Infotronics-based Prognostics Approach for Product Performance Degradation<br />

Assessment and Prediction.’ Advanced Engineering Informatics (2003)<br />

[5] Lee J (2003) ‘Smart Products and Service <strong>Systems</strong> for e-Business Transformation,’ Special Issues on “Managing<br />

Innovative Manufacturing,” International Journal of Technology Management, pp. 45-52, Vol. 26, No. 1.<br />

[6] Lee J (2003) ‘e-Manufacturing <strong>Systems</strong>: Fundamentals and Tools,’ Int. Journal of Robotics and Computer-integrated<br />

Manufacturing, Vol 9. Issue 6, pp 501-507.<br />

[7] Lee J, Ni J, Djurdjanovic D, Qui H., Liao H, (2006) ‘Intelligent Prognostics Tools and E-Maintenance,’ Int. Journal of<br />

Computer in Industry, Volume 57, Issue 6.<br />

[8] Lee J (2008). Dominant Innovation Design for Product and Service <strong>Systems</strong>. PowerPoint Lecture Course Presentations.<br />

University of Cincinnati, Cincinnati, OH. Sept-Dec 2008.<br />

[9] Lee J, AbuAli M, Deng C, Tsan C (2009) ‘Product Lifecycle Management Using Embedded Infotronics: Methodology,<br />

Tools, and Case Studies’, Int. J. Knowledge Engineering and Data Mining (IJKEDM), (Accepted)<br />

[10] Lee J, Yan C, Lapira E, Al-Atat H, and AbuAli M (2009) ‘A Systematic Approach for Predictive Maintenance<br />

Service Design: Methodology and Applications’, Int. J. Internet Manufacturing Services (IJIMS), (Accepted)<br />

The full Proceedings of COMADEM 2009 are available for sale. Please contact aarnaiz@tekniker.es


Lessons From a Successful<br />

National CMMS Implementation<br />

Jim Harper APMMS Pty Ltd (Australia)<br />

APMMS P/L has completed a 30 month successful Oracle eAM Computerise Maintenance Management<br />

System (CMMS) implementation. APMMS provided 3 core team members to the project. The customer, a<br />

leading Australian resources and building products company, now has eAM across 4 major divisions, in all<br />

states and territories nationally. With some 40 businesses and over 270 users, eAM provides a truly integrated<br />

and scalable maintenance improvement platform. With the business now using consistent maintenance<br />

information, national divisional maintenance groups are now able to identify, target and trend true savings,<br />

positioning the customer well for the future market upturn.<br />

Oracle eAM is fully integrated into the company ERP with seamless links to purchasing, inventory, projects and<br />

general ledger. A lot of effort has been put into maintenance reporting, using Cognos, with the reports structure<br />

designed to be truly scalable to all levels of the business, from executive general manager, through general<br />

managers to workshop supervisors. With automated reporting controlled centrally, a common set of reports<br />

allows true national benchmarking across businesses.<br />

Overview<br />

A successful CMMS implementation is judged by the maintenance improvement philosophies and strategies<br />

left by the project team, not by its software. Ultimately, and certainly historically, the true deliverable will be a<br />

tangible return on the company’s investment.<br />

This article will present a number of key learnings from a successful CMMS implementation. Many of the ideas<br />

presented will not be new, but rather will be reinforced by particular reference to real scenarios and behaviours<br />

encountered on the implementation journey.<br />

Key Learnings<br />

The key learnings are identified below. One principle, consistent through all discussion, is the importance that<br />

must be placed on Change Management. Whether implementing new processes, or introducing new software,<br />

the impact on your target audience can never be underestimated.<br />

It is vital to acknowledge, and manage, the fact that people’s emotions will generally always override logical<br />

perceptions of processes and procedures, particularly around change.<br />

Receiving a phone call from a site and being asked categorically “Are you taking away my job?” proves that<br />

the severe impact of change can never be taken for granted. Change is perhaps man’s greatest challenge --- it<br />

must be managed well!<br />

Management Support<br />

It is widely accepted that any successful project has had the benefit of strong management support. Vision,<br />

direction and leadership are all the inputs provided by this support.<br />

For the project to start there had to have been strong management support. The key is to harness and<br />

continue with the initial enthusiasm. This can be particularly challenging during long projects or severe<br />

economic downturns! Driving a project through a business downturn to emerge stronger at the other end takes<br />

determination and vision.<br />

How is this achieved? A number of practical methods exist, which ultimately must be initiated and “managed”<br />

by the project leader. In essence an extremely close relationship between the project leader and key senior<br />

managers must exist for the duration of the project.<br />

• Form a steering group where senior mangers are able to, and expected to, contribute. Senior managers<br />

must feel that they are in control and ultimately providing high level direction.<br />

• Force key milestone decisions onto the steering group. By all means steer the group there, but ultimately<br />

they decide. This must be promoted!<br />

• Keep senior mangers well briefed. Key information must include project expenditure against planned and<br />

actual deliverables. The worse the project is going, the more aggressive the briefings. A well run and well<br />

delivering project can have more leeway!<br />

• Senior managers must hear early where problems and bottlenecks exist. Keep them informed of remedial<br />

actions (and recommendations). Again a good project leader will ask this group to get involved and support<br />

remedial actions needed. Restructuring a business so that new processes and tools will work takes a lot of<br />

commitment!


Position<br />

Vol 23 No 3 AMMJ<br />

Project Processes - Attendance<br />

Business Requirements Workshops<br />

eAM User Training<br />

User Training - Feedback<br />

CRP1<br />

CRP1 Scenario Demos - eAM Functionality<br />

1. Query Assets<br />

2. Create New Asset<br />

3. Create Work Request<br />

4. Convert the Work Request to Work Order<br />

5. Create Adhoc Work Order<br />

6. Punch Out to iProc (Description Based Item)<br />

Strong Project Leadership<br />

15<br />

Figure 1 Stakeholders v Processes Matrix<br />

Lessons From CMMS Implementation<br />

Stakeholder Analysis Matrix<br />

9. Query Existing Asset Route<br />

8. Query Existing Activity and Modify<br />

7. Create Work Order Using Activity (Template)<br />

12. Defining a PM Schedule<br />

10. Query and Modify Asset BOM<br />

11. Define Meters<br />

14. Maintenance Execution (Close WO - charge tim<br />

13. Maintenance Workbench (PM Predictions)<br />

14. Maintenance Execution (Close WO - issue part<br />

15. Enter Meter Readings<br />

16. Review Work Order Costs<br />

17. Quality Plans<br />

Asset Manager <br />

Workshop Supervisor <br />

Workshop Supervisor <br />

Workshop Supervisor <br />

Workshop Supervisor <br />

Equipment Manager <br />

Senior Accountant <br />

<br />

Maintenance Superintendent <br />

Maintenance Manager <br />

Project Engineer <br />

Operations Manager <br />

Operations Manager <br />

Business Improvement Coordinator <br />

Purchasing/Stores Admin <br />

Workshop Supervisor <br />

Maintenance Planner <br />

Workshop Supervisor <br />

Fleet Engineering Manager <br />

Transport Manager <br />

Transport Manager <br />

Area Manager <br />

Operations Manager <br />

Workshop Supervisor <br />

Workshop Area Manager <br />

Workshop Supervisor <br />

Fleet Maintenance Coordinator <br />

Business <strong>Systems</strong> Analyst <br />

<strong>Systems</strong> Analyst (Maximo) <br />

Maintenance Supervisor <br />

Maintenance Engineer <br />

<strong>Systems</strong> Analyst (Maximo) <br />

Asset Manager <br />

Operations Manager <br />

Environmental/Process Manager <br />

<br />

Strong project leadership is a prerequisite for a successful delivery. In the context of this article, being a<br />

national implementation over nearly 3 years, there are some aspects that are particularly crucial.<br />

• The ability to keep “in sync” with ongoing company politics and direction is crucial. Over 3 years management<br />

teams evolve and change. A key deliverable is to keep the customer continually focussed on the project<br />

status (earned values vs. budget) and keep a level of engagement needed to fully support the project<br />

initiatives.<br />

• Strong leadership is required to ensure that the team (in this case a team of 11 personnel – implementers,<br />

technical staff, report writers etc) remains focussed and delivering at agreed rates. With any team the<br />

weaknesses will need to be identified quickly and supported before becoming detrimental to the project.<br />

• Identification of key stakeholders is a key skill for a strong leader. This simple skill can actually help with<br />

identifying weaknesses in project solutions or processes. A simple matrix, see Figure 1, that trends<br />

processes against stakeholders will reveal problem stakeholders, as perhaps primarily designed, but may<br />

also show a weakness in process if the number of problem stakeholders in any area rises too high.<br />

A simple stakeholder/process matrix with stakeholders on the left being graded against processes above.<br />

Greens are good, yellows warnings with reds as danger areas. This tool may highlight a “weak” stakeholder,<br />

but may also highlight a badly thought out or presented process.<br />

18. Sheduler Workbench (Review Workloads)<br />

19. Inventory (Min/Max Planning)<br />

20. Inventory (Stocktakes)<br />

21. Work Order Billing (By Activity Price Li<br />

CRP2


Lessons From CMMS Implementation<br />

Leadership is required to be able to present to the customer areas of weakness in their own organisation.<br />

The project leader must cultivate a relationship with the customer such that presentation of weaknesses (in<br />

businesses, processes, but more particularly in staff) can be accepted. Again, as discussed above, strongly<br />

committed senior managers should be in a position to make the necessary changes to support the project,<br />

whilst ensuring that the core activities (manufacturing, selling etc) continue. This can be very challenging<br />

indeed!<br />

Application fit for purpose<br />

16 Vol 23 No 3 AMMJ<br />

Whilst the core drivers of a successful CMMS implementation revolve around managing change and introducing<br />

new processes much rests on the application being fit for purpose. Whilst nearly all CMMS systems available<br />

now provide good basic functionality, discrete differences in scalability, ease of integration and user friendliness<br />

will have a huge impact of project success. So too does the end-users perceptions around the delivered<br />

functionality.<br />

The following points should be considered:<br />

• Whilst most CMMS systems will provide good core functionality, any solution will be perceived by the<br />

end user as ‘fit for purpose’ if they have been able to influence the choice of solution. Whilst full scale<br />

Business Requirement Workshops (BRW) & Conference Room Pilots (CRP) may not fit the bill for smaller<br />

implementations, having the key stakeholders involved during the selection and evaluation process is<br />

invaluable. Indeed the project will be at risk of failure at the onset if this is ignored!<br />

• Integration with other systems. Whilst any systems can be made to integrate, albeit with much angst most<br />

of the time, the degree & ease of integration must be considered & be in line with the required business<br />

processes to be supported. No point in spending big money on a little used interface. In this implementation,<br />

having an Oracle CMMS within an Oracle ERP, meant that the solution was proven to be ‘fit for purpose’ in<br />

fully supporting the processes that were required.<br />

• Personalise not customise the application where needed. If a functionality gap is found (hopefully during end<br />

user evaluation – see above!) then plug it. A good philosophy is to never customise, but rather personalise<br />

the system to better suit the business. During this project some simple to use ‘bolt on’ Quick Entry screens<br />

were designed to facilitate mass data entry (for example work order creation en masse from timesheets).<br />

There is absolutely no doubt that this helped to sell the application to the end users. Figure 2 shows an<br />

example of a Quick Entry screen<br />

This Quick Entry screen for work orders allows mass data entry, in spreadsheet format, from shift timesheets. It<br />

supports issuing parts, nominating trades times and entering meters which, when posted, will create or update<br />

mass work orders.<br />

Figure 2 “Quick Entry” Screens for Mass Data Entry


Vol 23 No 3 AMMJ 17<br />

Lessons From CMMS Implementation<br />

Implementation Team Competency<br />

The success of any system implementation will derive from the processes and training embedded by the<br />

project team. Ultimately if the team is weak (or weakly supported) the project will struggle to succeed. In<br />

addition just as the application “has to be fit for purpose” so the team has to be.<br />

• Maintenance credibility of team members is critical. In the context of a CMMS implementation the team<br />

must have “workshop credibility”. The ability to be able to walk into a workshop and influence processes and<br />

behaviours is paramount. A trade or engineering background is obviously beneficial. Simply put, don’t send<br />

an IT expert to change the behaviour of a mechanic!<br />

• Management credibility is also vital. During this project, team members had to engage all levels of the<br />

customer’s management team from Regional and General Managers (strategic reporting) to Commercial<br />

Managers (accounting standards). Being able to network and influence senior people in the organisation,<br />

over and above the maintenance personnel, is vital.<br />

• Competency in the application. Whilst being an obvious point, time spent to ensure that all team members<br />

have mastered the application completely is well spent. As a starting point the standard (vendor) CMMS<br />

training package should be considered.<br />

• Team competency in the required business processes is as important as competency in the CMMS. Therefore<br />

the defining and documentation of core processes (work order and purchasing workflows for example)<br />

should be done before the roll-out starts. Sounds obvious but get this wrong and ask for trouble!<br />

Project Delivery<br />

The impact of new processes, a newly learned tool and often external consultants can never be underestimated.<br />

There are some critical issues that need to be managed well to minimise impact on sites and users.<br />

• Understand and mange the changes you are implementing. Undertake a ‘risk assessment’ of all potential<br />

stakeholders & formulate plans to win over and convert doubters who could jeopardise the projects success.<br />

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Lessons From CMMS Implementation<br />

Creating A Work Order<br />

• Present a firm plan to each business before starting. A simple roadmap or ‘implementation matrix’ may be all<br />

that is required to document the journey to the end user. As a principle remember that all system users will be<br />

happier knowing what they don’t know upfront! Especially if you highlight what they will know once the project<br />

is complete.<br />

• Have training packages ready that are aligned to the required levels of user. Try to avoid ‘over teaching’.<br />

Any standard (vendor) training packages will undoubtedly need revamping to align with the various business<br />

roles of the users.<br />

Influencing Behaviour<br />

Figure 3 Laminated poster showing a core process<br />

18 Vol 23 No 3 AMMJ<br />

Throughout the implementation journey the need to influence maintenance behaviour is paramount. Whilst<br />

being able to influence processes and procedures during the standard project phases (pre-implementation,<br />

implementation and follow up) the question arises “how can this influence be sustained?” The following may<br />

help:<br />

• Have clearly defined core processes that are easy to follow. Once reinforced during training and<br />

implementation these need to be left with the business. Ideally these should be colour printed and laminated<br />

(A3 is best) and posted in workshops and admin offices etc. During this national project we were able to get<br />

nearly a 1000 of these done commercially for around $1,200. See Figure 3.<br />

• The introduction of a National Reporting Strategy, if implemented correctly, will drive sustainable behavioural<br />

influence. If an agreed set of reports are scheduled for all levels of the business then workshop processes<br />

will be influenced to achieve common goals. For example the trend in planned work vs. reactive starts at a<br />

work order level, but may be monitored by a state GM for a number of businesses.<br />

This strategy worked exceptionally well during this project.<br />

• Remember that despite any processes and disciplines left by the implementation team the ongoing ability<br />

to influence behaviour rests with the management team.<br />

Programmed Reviews<br />

Once training and implementation have culminated in “Go Live” the best option for the business is to be left<br />

alone after a period of hand holding. Give the business some time to explore the system and make mistakes.<br />

Then embark on structured re-visits and confirmation training.<br />

• Establish a re-visit timetable, which sets up an expectation with every business involved. These visits need<br />

to be structured, with content aligned to where each business is in the maintenance maturity journey. No<br />

point in checking if predictive quality readings are driving strategy if the business is just settling into time<br />

based strategies!<br />

• Deliver follow-up training which, as a minimum, should target high-end users (who create new records and<br />

manage strategy etc) as well as day-to-day users with different content. We found that formal follow-up<br />

training was invaluable to the users, and created good debate.<br />

• One vital aspect of the initial follow-up visits is to begin to establish user networks and introduce the concept<br />

of business superusers and maintenance groups (see below)


Vol 23 No 3 AMMJ<br />

Improvement Sustainability<br />

19<br />

Lessons From CMMS Implementation<br />

As mentioned before a successful CMMS implementation is judged by the maintenance improvement<br />

philosophies and strategies left with the business. In particular maintenance improvements must be sustainable.<br />

The following strategies will help ensure this ongoing sustainability.<br />

• One body must be given ownership of maintenance across the business. The function of this body, apart<br />

from supporting maintenance change, will be to provide strategy and policy around asset management.<br />

• Regional or business maintenance groups should be formed to act on and implement the policies from<br />

the body above. Once bedded down these groups should be directed to communicate and share knowledge,<br />

again an initiative from the above body.<br />

• Formulate an agreed maintenance maturity model that can be used by all businesses to evaluate their<br />

current status and highlight areas for improvement. A number of these models exist ( for example the<br />

generic tool by The Industrial Maintenance Roundtable, IMRt ) which are good.<br />

The level to which an organisation embarks on this journey is largely dependent on its size, although the basic<br />

principles will always be relevant. In the context of this project these strategies will prove vital in ensuring that<br />

improvement is sustainable.<br />

Summary<br />

A successful implementation will be defined by the processes and strategies embedded in the businesses.<br />

Whilst managing change is the biggest challenge, the following key points are critical to a projects success:<br />

• Management Support • Strong Team Leadership<br />

• Application is Fit for Purpose • Project Delivery<br />

• Competency and Credibility of Team Members • InfluencingBehaviour<br />

• Programmed Reviews • Improvement Sustainability<br />

APMMS (Asset & Process Maintenance Management Solutions) provides services in process, maintenance and inventory<br />

management. See www.apmms.com.au or contact Jim Harper (Director/Principal) at jimapmms@primusonline.com.au.


What Is Asset Management and What Are<br />

The Most Critical Elements<br />

Mark Brunner Onesteel Rod Bar and Wire (Australia)<br />

Asset Management is defined by the Asset Management Council of Australia as being, “The life cycle<br />

management of physical assets to achieve the stated outputs of the enterprise”. (2009) The British Standards<br />

Institution through a Publicly Avaliable Standard PAS 55-1:2004 define Asset Management as “the systematic<br />

and coordinated activities and practices through which an organisation optimally manages its assets and<br />

associated performance, risks and expenditures over their lifecycle for the purpose of achieving its organisational<br />

strategic plan”. These definitions convey similar thoughts and are debateable but they fundamentally make<br />

sense. Businesses and agencies invest in physical assets to deliver an output, so they can make a profit or<br />

provide a service. Following from this it could be assumed that actions need to be taken to ensure the assets<br />

continue to deliver an acceptable output over their usable life. These actions may need to include more than<br />

just maintaining plant and should also address:<br />

• The selection of equipment<br />

• The design of equipment for operability, reliability and maintainability<br />

• The operating parameters of the plant so it can meet expectations by mitigating loses such as, changeover<br />

delays, plant maintenance, unplanned maintenance, rate loss, rework and scrap.<br />

A system must then be in place to investigate & solve the root cause of any unplanned losses (van Dullemen,<br />

2009).<br />

Asset management can be considered a collation of all of the elements above, but until recently most people<br />

in industry called this “Plant Maintenance”, so at some stage in time the term has evolved to be “Asset<br />

Management”. It didn’t happen overnight and some still call it Plant maintenance, but what is the significance<br />

of this change in terminology? It really is open to interpretation of individuals but I believe it indicates and<br />

evolutionary change in the way businesses views maintenance, and the acknowledgement that the maintenance<br />

groups do not solely own asset performance. As a trainee Engineer in the early 80’s I learnt that the only key<br />

maintenance metric that was of any concern to management was costs. In relation to other plant maintenance<br />

KPI’s:<br />

• Equipment reliability was not well understood.<br />

• Requests for work were managed manually by recording requests in log book.<br />

• Planned maintenance systems were managed via a paper system and it was inherently difficult to<br />

monitor compliance.<br />

• Follow up work requests built up from inspections were sent to leading hand tradesmen who<br />

consequently filed them.<br />

With the focus only on costs, the performance of the maintenance department was based on perceptions.<br />

It was very easy for production departments to blame maintenance for production losses and Maintenance<br />

clearly knew that all breakdowns and losses were caused by production. This was known as the “they break it<br />

we fix it” syndrome, and unfortunately this perception still exists within many industries. If we wanted to be a<br />

little smarter back then we would have worked together to improve our Assets performance, but in reality few<br />

knew any better. Move back to the present and there is a growing realisation that Asset management is not just<br />

completing inspections, fixing breakdowns and managing shutdowns. It must include all elements that help<br />

meet the “assets to achieve the stated outputs of the enterprise”(2009). These elements can be categorised<br />

under a few broad headings including:<br />

1. The organisation and leadership<br />

2. Plant capability and criticality<br />

3. Operational and Maintenance practices and behaviours<br />

4. Support services.<br />

Assuming we have accepted the definition of the Asset Management Council, the next question would be;<br />

what are the most critical elements of any Asset Management System? It would be fair to say that individual<br />

businesses or indeed units within a business will be at different points in their Asset management journey and<br />

what is considered as “Critical” will be different in every case. If you had a brainstorming session on what are<br />

the important aspects of asset management in your business you are likely to get dozens of suggestions many<br />

with common themes. Below, is a list of asset management elements that has been sorted into the categories<br />

mentioned above.


Vol 23 No 3 AMMJ 21<br />

What Is Asset Management<br />

The Organisation and Leadership.<br />

Management support.<br />

To have a truly world class asset management system there must be support at all levels of management.<br />

If corporate management support the cause of managing assets for reliability but the operations manager<br />

3 levels down is not supportive, improvement initiatives are likely to fail. If a Maintenance Manager tries to<br />

instigate a plan for reliability improvement and his direct supervisor is not supportive, again failure is the most<br />

likely result.<br />

Operations and maintenance reliability focus.<br />

This element is in line with management support. In many industries managers associate maintenance with<br />

costs and downtime. Many maintenance people believe their primary role is to fix things as they break. A<br />

business with reliability focus will view breakdowns as an opportunity to improve and the cost to maintain as<br />

being an investment in the future. Focus on reliability should include all aspects of processes that can cause<br />

losses including breakdowns, operational practices, maintenance practices and quality issues. All employees<br />

have a role to play in the improvement of <strong>Reliability</strong> of their equipment. <strong>Reliability</strong> needs to become part of the<br />

organisational culture.<br />

Organisational culture.<br />

To head on the road to asset reliability the workforce must be prepared for organisational change. Some deepseated<br />

beliefs will have to be challenged. For example planned downtime can lead to more uptime, planning<br />

work well will increase tool time by at least 50%, all critical spares must be held in the store, giving operators<br />

some maintenance responsibility will breed ownership, feedback and continuous improvement of reliability<br />

and maintence processes is valued by management.<br />

Performance measures.<br />

These must be in place to determine if improvements have been effective. What measures do you have in<br />

place? There are literally hundreds in use in industry with common ones being Mean Time Between Failures,<br />

Mean Time to Repair, % downtime, Overall Equipment Effectiveness, Compliance to Planned Maintenance<br />

schedule, Reactive vs Preventitive, Proactive, Predictive work, No of breakdown calls. You must have some<br />

performance measures in place or you will not have a base to review improvement against. A common saying<br />

in reliability and operational circles is “You cant manage what you don’t measure”.<br />

Signing the order was easy...<br />

Greg wondered why he had taken so long to get outside assistance. Perhaps it was the fact that<br />

Maintenance consultants seemed to have a bad reputation – “Borrow your watch to tell you the time – then<br />

sell you your watch”. Perhaps it was because they had a reputation for charging exorbitant fees. Perhaps<br />

there was a little bit of pride involved – “It is my job to make this plant safe, efficient and reliable, and I am<br />

going to do it – myself!”<br />

But finally he had to admit that the challenges he faced were too great for any one person to deal with on<br />

their own, and he had contacted Assetivity. It’s amazing how a series of equipment failures (including a<br />

catastrophic conveyor pulley shaft failure that had caused a major safety incident and significant downtime)<br />

can focus the mind, he thought, wryly.<br />

At the initial meeting with the senior Assetivity consultant, Greg had been impressed by the way in which<br />

his problems and issues had been listened to, considered, and absorbed. He had liked the way that, in the<br />

course of their discussion, they had together been able to give focus to the complex network of issues and<br />

opportunities that he faced, and put these in perspective. He been attracted to the down-to-earth and<br />

practical discussion regarding implementation issues. And he was impressed by the focus on developing<br />

and implementing solutions, rather than on selling specific products, tools or methodologies.<br />

It had become clear, in the course of their discussion, that there was an urgent need to “get back to the<br />

basics” – to ensure that the current Preventive Maintenance program was appropriate, and was being properly executed at shop floor level, and that failures<br />

were being prevented, and the causes of those failures eliminated. They had agreed that the first step was to conduct a quick diagnostic review, focusing on<br />

these areas, in order to develop a plan of action. Getting authorisation from the Plant Manager had been surprisingly easy, and Greg was signing the Purchase<br />

Order for this review now. So far, it had been smooth sailing, but Greg knew that the real challenges lay ahead. But, with the involvement of Assetivity, he had<br />

confidence that they were on the right track.<br />

More than availability and reliability...<br />

Perth, Brisbane, Melbourne<br />

Ph +61 8 9474 4044<br />

www.assetivity.com.au<br />

Asset Management Consultants


What Is Asset Management<br />

Process auditing.<br />

An asset management process audit schedule must be put in place and adhered to. Efficiency of your asset<br />

management process is dependant on two things. The first is that you must have good systems developed<br />

for simplicity as much as possible. The second is to ensure that these systems are followed. Most people will<br />

try and do the right thing, but often this may not be the correct thing. Auditing your processes will help ensure<br />

systems are being followed as well as letting your people see that the systems are valued.<br />

Organisational improvement philosophies.<br />

For example LEAN, 80/20, TPM etc. If any of these continuous improvement philosophies are being applied,<br />

they should not drive asset management into a reactive mode. As mentioned above systems are put in place to<br />

maintain efficiency. Efficient systems should not be affected by the latest change in direction from management<br />

without careful consideration. LEAN manufacturing when applied effectively can have a significant effect on<br />

the performance of a business, but it does drive a level of reactiveness due to the Kaisen events that require a<br />

quick turn around on problem solving. If you have a good work management process ensure you stick to it.<br />

Business goals and objectives.<br />

<strong>Reliability</strong> of assets should have goals set within business plans. It is best practice to ensure your asset<br />

management strategies are aligned to the business overall goals. For example if the business goals require<br />

an asset to be avaliable for 80% of avaliable time, there is no reason why your asset management strategies<br />

should be aiming for higher than this. Your objectives should be aimed at providing the agreed level of reliable<br />

capacity of assets at lowest costs without compromising plant condition and safety.<br />

Plant Capability and Criticality.<br />

Not reaching plant capability.<br />

The business needs to understand all causes of plants not running to capability. There are a number of reasons<br />

why this might be the case examples being, unplanned breakdowns, issue with product quality, absenteeism,<br />

operating practices. Understanding the causes of these losses is the first step towards improvement.<br />

Not using capacity or Plant Utilisation.<br />

Assuming the products you are manufacturing are profitable it then makes sense that you would run your<br />

assets 24/7 if possible. Reasons why this may not be occurring include but are not limited to, not having<br />

enough demand for your product, not having enough labor to make the product or not having enough raw feed<br />

for the plant. These reasons must be understood so actions can be put in place to increase the utilisation of<br />

the plants that are making money.<br />

Operating plant beyond design limitations.<br />

Uncontrolled changes to plant are fraught with danger. Examples could be may adding extra load, running<br />

products that were not designed to run on the equipment or changing the mode of operation of the plant.<br />

Machines should never be operated above design limits unless those limits have been increased via properly<br />

engineered upgrades.<br />

Asset Criticality Assessment.<br />

Some will say that criticality assessments are often a waste of time and that this information is in the heads<br />

of experienced plant personnel. In many cases this is true, as you only have to ask a production planning<br />

about demand and production managers where the biggest margins are. Then there are the obvious<br />

plant services such as Power systems, Water supply, Gas supply, Boilers, Cranes etc. Often the loss<br />

of any of these services will stop a whole plant, so in most cases these will be considered critical assets.<br />

The other areas where criticality if often well understood is where failures lead to significant cost to repair ,<br />

environmental or safety issues.Criticality assessment can be a lot of work, so do you need to do it and if so how<br />

do you go about it? Often statutory requirements mean that records must be kept from this type of assessment.<br />

If statutory requirements do not affect your industry it is still a good idea to complete an assessment and<br />

document your logic behind the assessment. This takes the emotion out of deciding where asset management<br />

improvement should be focussed on.<br />

Operational and Maintenance Practices and Behaviours.<br />

Operational practices.<br />

22 Vol 23 No 3 AMMJ<br />

Does the operations staff have targets and standards related to running their equipment? Are they in a position<br />

where they are able to modify the process because they “Have to” to keep it running as required? Do different<br />

shifts run the equipment differently? These practices lead into the next element.


Vol 23 No 3 AMMJ 23<br />

What Is Asset Management<br />

Standard operational practices.<br />

One of the fundamental elements of LEAN manufacturing is Standardised practices. The key to this is to map<br />

your process well, and determine the most efficient and safe way to operate your equipment. These processes<br />

are then documented and deployed as the standard methodology.<br />

Operator machine care.<br />

In many plants operations are not made responsible for any part of the maintenance of their equipment. This<br />

often leads to a don’t care attitude and degradation of plant. Responsibility breeds ownership and ownership<br />

leads to improved reliability<br />

Shift handovers.<br />

Poor practices in relation to shift handovers in some industries can be a major cause of losses. Is your equipment<br />

stopped while shifts are changing? If yes, then how can this be changed to maximise continuous running?<br />

Product changeovers.<br />

Product changeovers are often the focus of Lean manufacturing improvement (Kaisen) events as any<br />

improvement in changeover time immediately affects machine availability.<br />

Production planning practices.<br />

The way a production plan is put together can have a significant effect on output. Is the product mix making the<br />

best use of the assets capability? Does continuous change over of product lead to an ineffective process.<br />

Loss accounting.<br />

Does your business understand where all losses to output are occurring, and if they do what they are doing<br />

about it. Operations groups are often quick to look at maintenance when machines break down, but what<br />

actually caused the breakdown. It may be poor maintenance but equally it could be the way the equipment<br />

is being run. Does absenteeism and quality issues lead to losses? Are there systems in place to monitor<br />

losses.<br />

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What Is Asset Management<br />

Analysis of loss data.<br />

A loss accounting system must account for all losses and results from the system must drive improvement<br />

actions. If you are measuring your losses and not initiating improvement actions then gathering the data is a<br />

waste of time.<br />

Planning and Scheduling.<br />

The best organisations spend 80% of their time on planned and scheduled work. The effect of utilising planing<br />

and scheduling will far out-weigh the initial pain of selecting and training people for these roles.<br />

Work management process.<br />

Planning and scheduling can only be improved if a well-defined work management process with measurable<br />

KPI’s has been developed. It is imperative that all associated with the process understand and follow it. A<br />

well applied Work Management process will improve the flow of work by allowing the most critical work to be<br />

addressed as soon as practical, while at the same time it will filter out the work that can be deferred.<br />

Proactive Maintenance.<br />

The analysis of losses will lead to the identification of modes of failure of equipment. Proactive maintenance is<br />

aimed at the stabilisation of equipment reliability by addressing the root cause of potential failure modes, so as<br />

to prevent failures from occurring in the first place. If your organisation is focussing on proactive maintenance<br />

you are well on the way to improving reliability.<br />

Rebuild and Installation Standards and Practices.<br />

Maintenance tasks must be completed to a standard to ensure the long-term reliability of the equipment. Do<br />

you have the right quality oil, the correct bearings and other materials? Has the equipment been put back<br />

together with the correct clearances? Has your DC motor brushes been bedded in correctly? Does your<br />

equipment start on time after work is done, and keeps running? These standards are closely linked with how<br />

the job is done. Are the right tools used for the task? Are your tradesmen qualified for the tasks they complete?<br />

Eliminate rework – Do it Once, do it right.<br />

Planned maintenance.<br />

The planned maintenance system is the backbone of your reliability journey. The important factor here is<br />

that the work from your system must be relevant and up to date. To achieve this PM inspections need to be<br />

built using methodology that addresses failure modes such as RCM or PMO. To further optimise your system<br />

feedback must be gathered from the people who are doing the work. A PM system needs to be a living system<br />

that is constantly being reviewed and improved.<br />

Lubrication.<br />

For those with rotating equipment; the development of planned maintenance strategies based on lubrication<br />

must be your starting point. Lack or incorrect lubrication is the single most significant reason for plant to fail. It<br />

is obvious to state that machines break when they are not lubricated correctly, but how often is poor lubrication<br />

the cause of unplanned downtime in your business? If you don’t have lubrication strategies in place, start<br />

now.<br />

CMMS application and use.<br />

Your CMMS is your maintenance management database, and like any database, if the input is bad the output<br />

will also be bad. The CMMS is the place where the foundation of your asset management system sits, being the<br />

functional hierarchy. Embedded in this structure is your equipment assemblies and components, the strategies<br />

you develop to maintain your assets, the schedules that support your strategies, the record of costs associated<br />

with maintaining and the history of breakdowns. A well utilised and managed CMMS is an invaluable tool that<br />

should be in close alignment with Work Management system.<br />

Maintenance strategies.<br />

24 Vol 23 No 3 AMMJ<br />

Development and review. A strategy is the who, what, when where and how of maintaining your assets. Strategies<br />

are not “set and forget”, they are living documents that should be reviewed and improved continuously. At<br />

some stage in your facilities life cycle, decisions were made related to what maintenance would be completed<br />

on your assets and how often it would occur. Often these decisions are never questioned and the logic behind<br />

the decision is lost when the people that initiated them leave the business. For Asset Maintenance strategies<br />

to remain effective over the life of the plant there must be an element of continuous review. In effect your<br />

Maintenance Strategies must be a “living program”. Many businesses are really good at the “Planning and<br />

Doing” in the PDCA cycle in relation to developing Asset maintenance strategies, but the “Check, Act” part of<br />

the cycle is often neglected. What do you need to do to have a living program? What methods do you use to<br />

review strategies? Do the strategies address the failure modes of your assets? Who is involved in the review


Vol 23 No 3 AMMJ 25<br />

What Is Asset Management<br />

process? What do you need to do to have a living program? The review and development of strategies is a<br />

critical component of Asset Management.<br />

Condition Management/Predictive Maintenance.<br />

The most efficient and effective maintenance organisations will maximise their condition-based maintenance.<br />

After all, why overhaul equipment when it is not showing any signs of wear? There are two specific components<br />

to condition management. The first is based on inspections that are not intrusive. E.g. Check for wear, check<br />

for end float, check for burning, check it spins freely. Where possible this type of inspection should include<br />

acceptable parameters, such as worn by 3mm or more. The second is based on the use of technology such as<br />

Thermography, Oil analysis, Vibration analysis. The key to using technology is having the skill to understand the<br />

early warning signs and the systems to act on them. Often a condition-based strategy will reduce the amount of<br />

overhaul work saving material and labor costs as well as reducing the instances of early life failure.<br />

<strong>Reliability</strong>, process and practices audits.<br />

There is a very common saying in reliability circles these days being, “You can’t manage what you don’t<br />

measure”. If you don’t know the reliability level of your equipment how can you possibly improve it? How<br />

do you know that the practices you have in place are being followed and are they correct to begin with?<br />

Auditing your processes and practices is a must so you can acknowledge your reality. This becomes the<br />

starting point for improvement. Involving your people in a positive manner during the Audits will grow ownership<br />

and improvements.<br />

Root Cause Analysis.<br />

The key to performing proactive maintenance well is being proficient in root cause analysis processes. To gain<br />

this proficiency it would normally require some formal training and regular use of the process. It is ideal to have<br />

some of your more analytical minds trained in the process and use it regularly. Businesses that apply Lean<br />

principles use an RCA process called Practical Problem solving on a daily basis which gives excellent results<br />

for the majority of issues, but it can fall short complex issues. This is related to the assumption that 5 whys<br />

will lead to a single root cause of a problem when rarely is a complex failure wholly related to one issue. A two<br />

tiered approach to problem solving is an option to consider. E.g. 5 whys for a simple issue and a more detailed<br />

process for significant issues.


What Is Asset Management<br />

Contractor services and management.<br />

Very few manufacturing businesses or service providers are in a position where they can operate effectively<br />

without contractors. While many core activities remain within businesses, often non-core activities such building<br />

maintenance, cleaning etc are contracted. The use of contractors creates the need to manage overall costs and<br />

compliance standards set by your company, which would include safety standards, work and documentation<br />

standards.<br />

Shutdown Management.<br />

Shutdowns are undesirable events as they are often costly and reduce plant availability. To minimise the effect<br />

on output, organisations need to manage shutdowns so all work is completed safely, to a defined standard,<br />

and within the shortest possible time frame. This requires detailed planning and scheduling utilising many task<br />

lists and procedures.<br />

Resource allocation.<br />

Are your resources being effectively tilized? What percentage of the work they complete is planned? Are you<br />

always having your planned work interrupted by reactive work? Do you know how much of your peoples time is<br />

being tilized? Setting up your maintenance resources to effectively cope with reactive work while maintaining<br />

compliance on your PM program can be a balancing act. Getting it right can improve your efficiency and<br />

effectiveness significantly.<br />

Support services.<br />

CMMS support.<br />

Contrary to the belief of many senior managers, the CMMS does require a significant amount of support<br />

including: maintenance of master data, creating and maintaining Bills of Materials, creating and managing the<br />

equipment hierarchy, task lists, maintenance plans, system authorizations and training and mentoring in the<br />

systems.<br />

Does your business have a resource that manages these and other issues with your CMMS? If not how are<br />

these issues being managed now. If the answer is they are not, then your whole system will fall apart in a short<br />

time frame. An effective CMMS support service must be in place just to maintain what you currently have.<br />

Engineering and concept design.<br />

Do you design for reliability or is price the main driver of your capital purchases? Do you design for maintainability?<br />

Typically over the life of a plant the cost of maintenance will be over 10 times more than the capital outlay. Is<br />

the whole of life costing included as part of the design review? I haven’t every seen this done well after 28<br />

years in industry. Can you access all maintainable components? Have maintenance strategies been designed<br />

as part of the overall Engineering design? Are spares requirements embedded in design concept? There can<br />

be many long term wins for businesses if these things are done well.<br />

Capital management.<br />

It is important that you have a view of the future state so you can plan for capital management. Sure you can’t<br />

always see the future but it is far better to have a plan. What is becoming redundant? Are any machines at the<br />

end of their serviceable life? Is the market changing and investment may be required? So far this has all been<br />

about the need for capital; there is the management of capital projects and associated costs. How many capital<br />

jobs have you seen run out of cash and somehow this extra expenditure ends up on the maintenance budget?<br />

Are people held accountable for the successful delivery of a capital project?<br />

Purchasing services.<br />

Purchasing services are an integral part of asset management. Being able to obtain materials and services on<br />

time in perfect order and at a reasonable cost can make or break your efforts. It is obviously not practical to<br />

have all components on site or services on hand 24/7 so asset managers rely on trustworthy supply agreements<br />

that encompass quality, price and delivery. Do you have 100% trust in your purchasing department? If not why<br />

not?<br />

Stores practices.<br />

26 Vol 23 No 3 AMMJ<br />

When you look in your CMMS can you find the exact location of a component in your store? Will the part be<br />

there if it says it is? Will the part be in serviceable order? How long does it take to goods receipt items into the<br />

store and how do you know they are there? Does your store package items for planned work? And the biggest<br />

question of them all…. Do you have squirrel stores all over your plant? Having the best practices occurring in<br />

your store can improve the planning of tasks significantly, hence improving reliability and increasing uptime.


Vol 23 No 3 AMMJ 27<br />

What Is Asset Management<br />

Training and development.<br />

“We never get enough training!”, “How can we do what you want when we haven’t been trained?” Do these<br />

comments sound familiar? Training must be based on needs of the business and competencies have to be<br />

assessed in real situations, and reassessed within regularly time frames to ensure the skill is not lost. For<br />

Example - all electricians will be trained in brand X PLC programming and software. How many really need to<br />

be programmers. What they most likely need is the training around using the software for diagnostics. This is<br />

a skill they are likely to use regularly. Complete a skills gap analysis and understand your requirements, then<br />

ensure there is enough money in the budget followed by effective timing scheduling of the training.<br />

In all there are almost 40 elements briefly described above, all of which have significant importance that will<br />

be at different levels for individual businesses. It is highly unlikely that all of these elements need immediate<br />

attention so the trick is to understand where the biggest bang for your buck lies.<br />

Selecting the Eight Most Critical Elements.<br />

To improve your performance in asset management all of the above elements will need some attention,<br />

however with nearly 40 elements, not all can be addressed at once. Using the 80/20 rule will highlight the Eight<br />

elements that are the most critical for your business. The selection process should be based was based on the<br />

lowest scoring elements that would give the greatest benefit if they were focussed on and improved. Identifying<br />

areas of improvement is acknowledging your current reality is the first step in improving your physical asset<br />

management.<br />

References:<br />

Asset Maintenance Council Website. “Definition of asset management”<br />

http://www.amcouncil.com.au/wiki/index.php/Asset_Management Viewed 1/08/09<br />

PAS 55-1:2004. “Asset Management. Part 1: Specification dor the optimized management of physical<br />

infrastructure assets. British Standards Institution<br />

Van Dullemen, R, Comment on, “Preview survey results from the eight critical elements of asset management”.<br />

<strong>Reliability</strong>web. Viewed 9-8-2009.<br />

http://reliabilityweb.com/index.php/articles/preview_survey_results_from_the_eight_critical_elements_of_<br />

asset_management/<br />

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Improving Our Capability for Managing<br />

The Condition of Our Assets<br />

Peter Todd Chairman Condition Monitoring Certification Board (Australia)<br />

Better management of equipment and physical asset condition is an opportunity that is worth $Billions to<br />

business. The challenge is for businesses to put in place best practice systems and resources to enable these<br />

benefits to be delivered. A core technology for managing equipment condition is Condition Monitoring.<br />

For over 10 years there has been a major international effort to help define best practice for Condition Monitoring<br />

with ISO18436 as a key output. A part of the infrastructure to implement ISO18436 is the requirement for an<br />

Independent Certification Board. With the support of AINDT a group of prominent condition monitoring people<br />

from business, suppliers and service providers have been brought together to form a Condition Monitoring<br />

Certification Board (CMCB). The CMCB has chosen the logo above to be associated with the CM activities.<br />

See a list of people involved with the CMCB at the end of the article.<br />

As Vibration Analysis (VA) is the part of ISO18436 that has been in place the longest and VA training to<br />

this standard is already available, this is the first challenge the CMCB has taken up. Better use of VA also<br />

represents a huge improvement opportunity for business.<br />

Figure 1 shows a 20 year old vibration analysis case study that measured a 40% reduction in average vibration<br />

levels for a group of fans and this produced a 40% reduction in maintenance cost. Maintenance cost savings<br />

have been shown to have a 1.5 to 8 times multiplication factor for total business gains. This is due to the<br />

associated increase in plant reliability and capability.<br />

There has been significant improvement to VA technology and defect elimination best practice in the last 20<br />

years but many businesses don’t achieve this potential. It requires CM people with the right level of knowledge<br />

& skills and a supportive management.<br />

A key role of the CMCB is to determine how people involved with managing equipment condition should have<br />

their capability recognised. How do you gauge competence in a technical field like Vibration Analysis<br />

and Condition Monitoring?<br />

I had the opportunity for a phone conversation with<br />

Jason Tranter who is a CMCB member. Jason is<br />

one of Australia’s most prominent specialists in<br />

understanding the condition of rotating equipment<br />

assets through vibration analysis. He provides the<br />

training material and technical guidance for vibration<br />

analysis training programs in 33 different countries.<br />

One question we discussed was how you would<br />

define the top category of competence in the vibration<br />

analysis field? ISO 18436-2 defines 4 categories of<br />

competency for Vibration Analysis and does so by<br />

defining the technical knowledge and experience that<br />

a top level vibrations specialist would require.<br />

Internationally the only implementation ‘Vibration<br />

Analysis Cat 4’ focuses more narrowly around the<br />

mathematical rather than practical side of the VA<br />

knowledge. Both Jason and I were not comfortable<br />

with this implementation as we agreed that this<br />

approach is not likely to deliver the most value from<br />

VA technology to business.<br />

Since that discussion I have attended the May<br />

2010 VANZ Condition Monitoring conference in<br />

New Zealand. Three of the conference case studies<br />

presented stood out to me as representing different<br />

elements in the competency required for management<br />

of equipment condition.<br />

Figure 1 Maintenance Cost Improvements by reducing<br />

Av. Vibration Levels for a large group of Fans<br />

(Case Study by Update International)


Vol 23 No 3 AMMJ<br />

29<br />

• The first case study was from John Schultz who was the international keynote speaker for the conference.<br />

As a <strong>Reliability</strong> Engineer working for Eli Lilly in the US he managed the setup and operation of a CM program<br />

that included Vibration Analysis. This program resulted in huge business benefits and turned the plant around<br />

from a likely shutdown to being highly profitable. John showed that best practice monitoring technique<br />

implementations can yield a Return on Investment (ROI) of more than 15 to 1. Technology Implementation<br />

Management is an important competency for delivering business value.<br />

• The second case study was Matthew Fallow’s presentation on the benefits delivered through use of Vibration<br />

Analysis technology. An engineer from Arnott’s Biscuits in Sydney called in Matthew as a VA Specialist during<br />

commissioning of a new biscuit production line. The problem was vibration in a new elevated floor structure<br />

that supported the line and was severe enough to make future operation of the line difficult. Matthew’s solution<br />

was simple, elegant and quickly implemented and it completely eliminated the vibration problem. Credit should<br />

also be given the Arnott’s engineer who recognised that such a solution was possible and not ‘leaving the<br />

problem’ for the project’s contractor to solve. This example shows how Technical Competency and Problem<br />

Solving skills can deliver business value.<br />

• The third case study was by Murray Fookes, a Condition Monitoring specialist from the NZ paper industry.<br />

One of the most difficult questions in condition monitoring of an equipment fault is, “How long will it last?”.<br />

The case study showed Murray’s deep knowledge and years of experience in the Failure Modes and Failure<br />

Causes for equipment in his plant. His analysis showed how he was able to collect information from a range<br />

of sources to confirm the failure cause, the likely deterioration rate and to predict a period of safe future<br />

operation. The ability to do this with confidence is a skill worth $Millions to some businesses. This example<br />

shows how the integration of both Equipment and Technical Knowledge can deliver business value.<br />

The challenge for the Condition Monitoring Certification Board is to define how the ISO Condition Monitoring<br />

system should operate to deliver maximum business gain. CM Technicians and Engineers need to be Certified<br />

to a specific level of knowledge and capability to deliver the benefits that are required and expected by business.<br />

The CMCB will also encourage broader acceptance of Condition Monitoring standards and better education of<br />

management to achieve the gains.<br />

Condition Monitoring Certification Board<br />

Members<br />

• Peter Todd, IMRt Facilitator, SIRF Roundtables,<br />

• Ray Beebe, Senior Lecturer, Monash University,<br />

• David Barnett, Board Member, AINDT,<br />

• Bruce Evans, <strong>Reliability</strong> Engineer, CM, OneSteel,<br />

• Stephen Roe, Executive Officer, AINDT,<br />

• Jason Tranter, Director, Mobius Institute,<br />

• Keith D’Cruz, <strong>Reliability</strong> Services Manager, ALS<br />

Industrial Division<br />

• Kelvin Wright, Director, Vitech <strong>Reliability</strong>,<br />

• Subash Lallchand, <strong>Reliability</strong> Engineer Newmont,<br />

• Ernst Krauss, <strong>Reliability</strong> Engineer Woodside<br />

Energy,<br />

• Craig Allan, President VANZ, NZ<br />

• Max Wishaw, Condition Monitoring Specialist,<br />

• Guy Salathiel, Principal Advisor – CM, Rio Tinto,<br />

• Alex de Kiefte, CM Specialist, Bureau Veritas,<br />

• Peter Kelly, <strong>Reliability</strong> Supt. BP Bulmer Island<br />

Refinery,<br />

• Corne Stander, Principal Advisor - CM, BHP Billiton<br />

Iron Ore,<br />

• Dr Nik Nikolovski, Hatch Operational Services, Global<br />

Director, Hatch,<br />

If you would like updates on the activities of the<br />

CMCB or would like to contact the board please email<br />

peter.todd@sirfrt.com.au<br />

or dabarnett@ozemail.com.au .<br />

Managing the Condition of Our Assets


Condition Monitoring Equipment & Services<br />

The 2010 Listing of Condition Monitoring Equipment and Services was compiled by Len Bradshaw, June 2010.The data given is as received<br />

from the respondents. The AMMJ does not therefore accept any liability for actions taken as a result of information given in this survey.<br />

(Copyright to the Asset Management and Maintenance Journal)<br />

ALS Industrial Division<br />

Address: 109, Bannister Road, Canning<br />

Vale WA 6155 Australia<br />

Stephen.teo@alsglobal.com www.alsglobal.com<br />

CM PRODUCTS<br />

ALS Industrial Division supplies a range of vibration transducers, with<br />

customized cabling, data collection points, monitoring stations and on<br />

site installation, as required for a complete package.<br />

ALS Industrial Division also supplies custom designed on line<br />

systems for both short term and permanent monitoring of vibration<br />

and process parameters. These systems are supplied to client<br />

requirements together with on site installation, off site remote<br />

monitoring and analysis.<br />

CM SERVICES<br />

ALS Industrial Division has provided reliability and engineering<br />

services for over 30 years. Using a range of technologies, services are<br />

targeted at addressing equipment failure modes and aimed at overall<br />

reliability improvement. With offices around Australia, ALS Industrial<br />

Division is able to provide cost effective services nationally.<br />

Services provided include:<br />

• Develop, implement and / or Audit Condition Monitoring<br />

Programs as per ISO 17359<br />

• On site Training<br />

• Staff Leave Coverage and Technical Support to in house<br />

programs<br />

• Vibration Monitoring and Analysis<br />

• Infra-red Thermography of electrical, mechanical and process<br />

installations<br />

• Oil and Wear Debris Analysis<br />

• Vibration Acceptance Testing and Commissioning<br />

• Laser Alignment and in-situ Balancing<br />

• Bearing Inspection and Failure Investigation<br />

• Strain Gauging and Finite Element Analysis<br />

• Data logging and process monitoring<br />

• Fatigue Life Assessment<br />

• Structural Integrity Inspection<br />

• Classified Plant Inspection<br />

• Non Destructive Testing<br />

• Materials Consulting<br />

Alstom MSc<br />

Address: 27 Research Drv, Croydon Vic Australia<br />

sales.msc@sigenergy.com www.sigmamsc.com<br />

CM PRODUCTS<br />

Alstom MSc (formerly SigmaMSc) is a premium provider of machinery<br />

health monitoring solutions to industry. The unique benefit that<br />

we offer is an integrated package of leading technologies, expert<br />

consultancy skills, training and customer support. This means we<br />

can tailor solutions to meet the needs of our customers, ranging<br />

from fully outsourced monitoring services, through to the provision of<br />

portable and online systems complete with commissioning, training<br />

and support.<br />

In dealing with Alstom MSc, you can be assured we have the product<br />

range, technical know-how and resources to deliver and support a<br />

machinery health monitoring package that works for you.<br />

Our product range includes:<br />

PORTABLE VIBRATION MONITORING - VMI hand held vibration<br />

meters and analysers plus the world renowned range of Emerson CSi<br />

Machinery Health Analyzers with AMS Machinery Manager software.<br />

ONLINE VIBRATION MONITORING – Give your machines the best<br />

possible protection from failure with simple and low cost devices from<br />

Metrix, smart wireless monitoring systems and full turbine supervisory<br />

protection from Emerson.<br />

SENSORS – The extensive range of CTC accelerometers, cables<br />

and mounting hardware for monitoring online or inaccessible plant<br />

includes the PRO line of 4-20mA sensors for simple online monitoring<br />

and proximity probes for turbomachinery.<br />

IR THERMOGRAPHY- Low cost thermal imagers from IRISYS<br />

and advanced portable and online cameras from Thermoteknix.<br />

Applications include electrical panels, mechanical and refractory fault<br />

detection.<br />

LUBRICATION ANALYSIS PRODUCTS – Emerson CSI oil analysers<br />

and laboratory data management software and UVLM greasing<br />

monitoring devices.<br />

MEASUREMENT AND TEST PRODUCTS – Shaft laser alignment<br />

systems from KohTect and Emerson, new pulley and roll alignment<br />

systems from Seiffert Industrial, a complete range of ultrasonic<br />

thickness meters from Checkline, Ultrasonic fault detectors from EFI,<br />

strobes from Checkline and tachometers from Compact<br />

REMOTE VIEWING SCOPES: We have a comprehensive new range<br />

of industrial videoscopes for machinery inspections.<br />

CM SERVICES<br />

Alstom MSc has a 20 strong technical team, with experienced<br />

condition monitoring technicians and engineers in every mainland<br />

state providing a variety of technical services.<br />

TRAINING: We partner with the globally recognized Vibration Institute<br />

to offer their certification program, as well as a range of courses on<br />

CM other technologies.<br />

CUSTOMER SUPPORT: Our entire range of products is backed up<br />

by our dedicated direct support team.<br />

ROTOR DYNAMICS: Multichannel monitoring, troubleshooting and<br />

balancing on gas, steam, hydro and wind turbines.<br />

VIBRATION MONITORING: Routine vibration surveys, advanced<br />

troubleshooting and diagnostics.<br />

ALIGNMENT AND BALANCING: In-situ balancing, shaft alignment<br />

and pulley alignment.<br />

IR THERMOGRAPHY: Electrical, refractory and mechanical routine<br />

scanning and investigations.<br />

OIL ANALYSIS: Full range of laboratory tests for contamination<br />

detection, wear analysis and lubricant condition.<br />

CM PROGRAM ASSISTANCE: Database tailoring, mentoring,<br />

auditing.<br />

SYSTEM DESIGN COMMMISIONING: Online system commissioning,<br />

DCS integration, instrumentation testing.<br />

REMOTE MONITORING AND DIAGNOSTIC CENTRE (RMDC):<br />

Alstom MSc can remotely monitor your critical machines from our<br />

RMDC in Melbourne.<br />

apt Group (of Companies)<br />

(HO) Level 1, Suite 5, 13-15 Wentworth Ave,<br />

Sydney, NSW 2000. Australia<br />

info@aptgroup.com.au<br />

www.aptgroup.com.au<br />

CM PRODUCTS<br />

Portable/On-line Products<br />

The apt Group (of Companies) sell products incorporating advanced<br />

techniques and fast resolve/prediction to failure for Mechanical &<br />

Electrical plant diagnostics.<br />

Products suit large and small industrial plants, production critical and<br />

less critical machines, operator and service provider applications.<br />

Equipment


Agency agreements for Pruftechnik, EuroPulse, Guide, APIPro,<br />

All-testPro, APT, amongst others.<br />

Machine/Bearing Monitoring: predictive trending tools, Data<br />

Loggers, FFT Analysers, Fixed Monitors & WEB based Surveillance<br />

– Vibration, Eccentricity, Acoustics, Ultrasonic, Temperature.<br />

Alignment/Laser Measurement: Shafts; Pulleys; Machines.<br />

Dynamic Balancing: Rotors/Fans.<br />

Battery Maintenance: Extend Life/Rejuvenate.<br />

Electric Motor Monitoring: detect & measure the severity of AC<br />

motor stator and rotor problems, DC motor field winding problems,<br />

power problems and cable issues.<br />

Motor Circuit Analysis (MCA) off-line static impedance based<br />

testing, assesses the condition of AC/DC motors, providing indepth<br />

analysis of the motor circuits - turn-to-turn shorts, open turns/<br />

coils, reversed coils, coil-to-coil shorts, connection defects, air gap<br />

defects, rotor defects - broken bars, eccentricity and casting voids.<br />

Also, Electrical Signature Analysis (ESA) for complete on-line<br />

dynamic Motor/Power Diagnostics.<br />

Infrared Cameras: Predictive Maintenance; Research Development;<br />

Machine Vision; Surveillance.<br />

Software<br />

Asset Performance Tools: cost/risk evaluation.<br />

Asset Efficiency Optimization: data management, display/<br />

analysis.<br />

Knowledge Based: efficient diagnostics of machinery problems<br />

“rule based”; justification/explanation.<br />

Decision Support: facilitate reliability efforts, root cause failure<br />

analysis, cost calculation/tracking.<br />

Maintenance Management: resources, inspection/maintenance<br />

routines; interface condition monitoring, finance, production.<br />

CM SERVICES<br />

The apt Group (of Companies) is an Independent Engineering<br />

Consultancy – providing Condition Monitoring Services focusing<br />

TEST & CONDITION<br />

MONITORING SERVICES<br />

High Voltage<br />

Equipment<br />

Power Transformers & HV Cables deteriorate<br />

with age and excessive stress, and can fail<br />

without warning at enormous cost.<br />

Our services will provide fingerprinting,<br />

trending, grading of the worst offenders and<br />

accurately pinpoint likely failure.<br />

Condition Monitoring Equipment & Services 31<br />

on Plant <strong>Reliability</strong>.<br />

Contractual/one-off plant surveys, project engineering, advise in<br />

system/component selection/implementation.<br />

Highly qualified personnel, applying best practices, international<br />

standards and corrective recommendations.<br />

Mechanical Discipline<br />

Machinery Diagnostics; Vibration Analysis; Modeling; Alignment;<br />

Balancing; NDT; Oil Analysis.<br />

Electrical Discipline (LV & HV)<br />

Motor Management/Diagnostics, Thermal Imaging, Switchboard<br />

Inspections, Power Factor Correction/Condition Analysis.<br />

Substations, Transformers, Circuit Breakers, Busbars, DC<br />

<strong>Systems</strong>, Power Cable Testing & Diagnostics.<br />

Support Services<br />

Plant Surveys, Database Establishment/Management, Data<br />

Analysis, Training/Seminar Programs.<br />

On-site and remote data analysis/management services are<br />

available “around the clock”.<br />

The apt Group of companies, promote Precision Engineering<br />

/ Maintenance practices. Both in-house personnel and worldrenowned<br />

advisors are available to undertake site audits, review<br />

in-house processes and assist with change as needed.<br />

Aquip <strong>Systems</strong><br />

Address: 4/5 Brodie Hall Drive,<br />

Bentley, WA 6102 Australia<br />

sales@aquip.com.au www.aquip.com.au<br />

CM PRODUCTS<br />

PRÜFTECHNIK’s Condition Monitoring products include both<br />

online and offline formats. The OMNITREND PC platform is<br />

common to all systems, allowing you to create comprehensive<br />

databases and archives along with flexibility and reliability.<br />

ALL-TEST PRO TM<br />

PREDICTIVE MAINTENANCE<br />

The only<br />

Complete System<br />

for motor diagnostics<br />

Online and Offline<br />

EASY & SAFE MOTOR TESTING – fast, accurate and non destructive<br />

PREDICTIVE MAINTENANCE – early detection and time to failure estimates<br />

STATOR FAULTS – turn, coil, phase, ground and connection faults<br />

ROTOR FAULTS – casting void, mechanical and rotor bar faults<br />

POWER QUALITY – transformer, VSD, harmonics and cable fault detection<br />

POWERFUL SOFTWARE – trending, analysing, writing reports and work orders<br />

ASSET MANAGEMENT – motor database and energy efficiency calculations<br />

COST EFFECTIVE – optimise motor availability and production<br />

QUALITY ASSURANCE – motor faults quantified and repairs assured<br />

LOCAL SUPPORT – training and technical backup<br />

GREAT DEALS TO BUY OR LEASE<br />

For more information go to www.aptgroup.com.au or call 1300 700 002<br />

Risk Management<br />

Part of the apt Group


32<br />

OFFLINE SYSTEMS: Data collectors and Analysers:<br />

VIBXPERT II: a high performance, full-feature 1 or 2 channel FFT<br />

data collector and signal analyzer for the monitoring & diagnosis of<br />

machine condition. Full VGA colour screen for immediate analysis.<br />

Optional features include Balancing and Orbits.<br />

VIBSCANNER: Expandable mid-range data collector for vibration<br />

data, temperature, speed and process parameters. Add-on<br />

modules available for Full Spectrum, Time Waveform, Balancing<br />

& Laser Alignment.<br />

VIBCODE: The breakthrough vibration transducer with automatic<br />

measurement point identification for all systems, guaranteeing<br />

accuracy, repeatability and measurement integrity.<br />

OFF-LINE: Machine protection and Vibration Analysis<br />

VIBNODE, VIBROWEB XP, VIBROWEB: Intelligent machine<br />

monitoring systems that can perform measurements, evaluation,<br />

archiving & alarm warning. Very-fast-multiplexer systems are<br />

available with up to 32 measurement channels. The internal web<br />

server & email server within these systems provides convenient<br />

remote access from any PC.<br />

Prüftechnik Laser Alignment: 25 years of excellence from the<br />

Inventors and Market Leaders!<br />

Rotalign Ultra: The tool of choice for Service providers and OEMs,<br />

the Rotalign Ultra is now capable of performing Vibration Acceptance<br />

checks with the new VIBTOOL functionality. Measuring vibration<br />

levels to ISO 10816-3 standards, the VIBTOOL sends data to<br />

Rotalign Ultra via Bluetooth for storage along with Alignment data<br />

and report generation.<br />

New Modular <strong>Systems</strong>: Because one size does not fit all!<br />

OPTALIGNsmart and SHAFTALIGN incorporate a range of<br />

Prüftechnik’s patented features as standard along with the latest<br />

technology in graphics and human interface. <strong>Systems</strong> are tailored<br />

to suit your needs by selecting only the features you require. If<br />

your needs change in the future and you wish to add-on, additional<br />

features are simply unlocked with a password – no time off-site!<br />

CM SERVICES<br />

Aquip <strong>Systems</strong> provides expert ongoing condition monitoring<br />

services as well as ad-hoc machine diagnosis. We provide a range<br />

of training courses to suit all experience levels. Condition monitoring<br />

and laser shaft alignment courses focus on theoretical aspects<br />

and practical applications to suit the clients’ site requirements. We<br />

also operate the sole PRÜFTECHNIK certified service centre in<br />

Australia, and are fully equipped to carry out services, repairs and<br />

calibration checks on all PRÜFTECHNIK equipment.<br />

e<strong>Reliability</strong><br />

PO BOX 3090, DURAL<br />

NSW 2158 Australia<br />

info@ereliability.com.au www.ereliability.com.au<br />

CM PRODUCTS<br />

Condition Monitoring Equipment & Services<br />

Condition Monitoring <strong>Systems</strong><br />

eRELIABILITY offers the latest technology Vibration Analysis &<br />

Alignment Software & Hardware <strong>Systems</strong>. Alliances with leading<br />

PdM companies allows eRELIABILITY to offer fit for purpose<br />

solutions for your Company including installation, commissioning<br />

and on-going training.<br />

Complete range of accelerometers and accessories including:<br />

• ‘AC’/mV/g vibration sensors<br />

• 4-20mA vibration sensors<br />

• High and Low frequency vibration sensors<br />

• Compact vibration sensors<br />

• Dual output vibration sensors<br />

• IECEx certified vibration sensors<br />

• Submersible vibration sensors<br />

• Signal Conditioning Modules<br />

• Junction and Switch boxes<br />

• Cable assemblies<br />

• Mounting accessories<br />

Computer Based InterActive Training Software<br />

eRELIABILITY have a complete range of InterActive Computer<br />

Based Training packages available covering Vibration Analysis,<br />

Alignment & precision maintenance procedures.<br />

eMonitor Remote Data Analysis<br />

eMonitor offers a new innovative vibration analysis program with<br />

online data analysis and remote data collection ability. No huge<br />

capital expenditure required but providing asset protection at a<br />

very affordable price!<br />

CM SERVICES<br />

Vibration Analysis Surveys<br />

With 20 Years experience in Machinery Condition Monitoring,<br />

eRELIABILITY offer a full range of Vibration Analysis Services.<br />

Infra-red Thermography Surveys<br />

eRELIABILITY has 15 years IR experience on both mechanical<br />

and electrical (including outside HV work) equipment.<br />

Oil Tribology Services<br />

Combining Wear Debris Analysis with other particle separation<br />

and analysis tests the results are capable of determining the Root<br />

Cause abnormal wear commencement in drives, transmissions,<br />

hydraulics and engines.<br />

Laser Shaft Alignment Services<br />

We specialise in precision laser alignments on all rotating<br />

machinery. Our technicians use only the latest Pruftechnik Rotalign<br />

Pro laser alignment equipment and quality stainless steel shims.<br />

On-Site Dynamic Balancing<br />

eRELIABILITY has 20 years of on-site balancing experience and<br />

utilises current technology 2-channel analysers to perform precision<br />

on-site dynamic machine balancing on all types of machines.<br />

InterActive CM Training Courses<br />

• NEW CM System installation & commissioning<br />

• <strong>Reliability</strong> Awareness Seminar<br />

• Balancing & Alignment Skills Training<br />

• PDM & CBM System Management & Audits<br />

• Activity Based Vibration Analysis Level 1 & 2<br />

FLIR <strong>Systems</strong> Australia<br />

10 Business Park Drive Notting Hill<br />

Vic 3168 Australia<br />

info@flir.com.au www.flir.com/thg<br />

CM PRODUCTS<br />

FLIR <strong>Systems</strong>, the global leader in infrared cameras, offer a<br />

wide range of infrared cameras for predictive and preventative<br />

maintenance. These include:<br />

• The low cost FLIR i/b series, now with MeterLink,<br />

the revolutionary wireless connection from FLIR, that<br />

connects your infrared camera with your ClampMeter or<br />

MoistureMeter<br />

• The revolutionary, low cost FLIR i5/i7<br />

• The innovative FLIR T/B series also has MeterLink<br />

and offers an optimum mix of ergonomics, flexibility and<br />

features<br />

• The brilliant FLIR P660, which features a 640 x 480<br />

uncooled microbolometer array with measurement and<br />

also possesses GPS<br />

• The affordable A series, for integration into machine<br />

vision and automation systems<br />

• The GF series for detection of leaking hydrocarbons and<br />

SF6<br />

• A variety of software packages<br />

• Quality tested infrared windows<br />

Infrared training is offered on site or through the University of<br />

Melbourne. Level I and II thermography courses accredited to<br />

AINDT standard are available.<br />

After sales service and re-calibration from the FLIR <strong>Systems</strong><br />

certified service centre is available, supported by our factory<br />

trained and experienced service manager and other personnel.


CM SERVICES<br />

FLIR <strong>Systems</strong> Australia Pty Ltd is a subsidiary of FLIR <strong>Systems</strong><br />

Inc., the global leader in infrared cameras. We are totally focused<br />

on supply, service, training and application support for infrared<br />

camera users.<br />

FLIR <strong>Systems</strong> is the world leader in the design, production and<br />

marketing of thermal imaging camera systems for a wide variety of<br />

thermography and imaging applications.<br />

We are proud of the efficient service we can provide our customers.<br />

We know and understand that turnaround times are critical, so<br />

we have an in-house, dedicated service department offering full<br />

service, repairs and re-calibration.<br />

Fluke Australia<br />

Unit 26, 7 Anella Avenue, Castle<br />

Hill NSW 2154<br />

sales@fluke.com.au www.fluke.com.au<br />

CM PRODUCTS<br />

Fluke thermal imagers are the perfect tool to add to your problem<br />

solving arsenal. Built for tough work environments, there highperformance,<br />

fully radiometric infrared cameras are ideal for<br />

troubleshooting electrical installations, tracking the condition of<br />

product and critical equipment, electro-mechanical equipment,<br />

process equipment, HVAC/R equipment and others.<br />

We, at Fluke, are never satisfied leaving the best tools in the hands<br />

of the elite, which is why we recently added a new member to our<br />

thermal imaging family. The NEW Fluke Ti32 combines a powerful<br />

320x240 sensor into the award winning, rugged design of the Ti25<br />

and Ti10, delivering the first industrial grade, high performance<br />

thermal imager. The result is strikingly crisp, detailed images that,<br />

blended with our patented IR-Fusion®, are sure to make a lasting<br />

impression. Don’t take our word for it - see it yourself!<br />

IR-Fusion is the only solution available with physical parallax<br />

correction, which enables perfect alignment, pixel by pixel, of both<br />

infrared and visible images. Fluke products are the only thermal<br />

imagers on the market to incorporate IR-Fusion in both camera<br />

and software.<br />

The Fluke Ti32 is designed to make thermal imaging affordable and<br />

effective in many applications for plant maintenance professionals,<br />

production engineers, electricians, HVAC/R technicians and<br />

others. Users can record voice comments with every image taken.<br />

It includes a three-button menu designed for intuitive operation<br />

and navigation, on-screen emissivity correction, transmissivity<br />

correction and high temperature alarm.<br />

The combined capabilities of the Fluke Ti32 can help plant and<br />

system maintenance professionals reduce energy consumption,<br />

strengthen preventive maintenance programs and increase<br />

reliability by expanding problem detection, and providing<br />

customised reports.<br />

CM SERVICES<br />

Fluke Australia currently are undertaking there 2010 Handheld<br />

Hands– On Measurement Workshops. This training will teach<br />

attendees how to troubleshoot faster, avoid downtime, save<br />

energy and diagnose envelope problems using the latest handheld<br />

measurement technology.<br />

They are ideal for professionals including, engineers, electricians,<br />

energy auditors, field service technicians, facilities maintenance<br />

supervisors, process technicians, and building professionals.<br />

Seminar topics include:<br />

• Fundamentals of Industrial Measurements<br />

• How to troubleshoot and diagnose using the latest Fluke<br />

Handheld Measurement tools<br />

• How to reduce costs using Fluke Technology tools<br />

• How to select the right tool for your application<br />

Attendees will receive hands-on product demonstration from Fluke<br />

technical experts, and be able to consult with a Fluke Technical<br />

Consultant for their measurement needs on the following areas:<br />

• Power Quality • Thermal Imaging<br />

• Scope Meters • Process Tools<br />

Condition Monitoring Equipment & Services 33<br />

Infratherm<br />

462 Terrace Road,<br />

Freemans Reach,<br />

NSW 2756 Australia info@infratherm.com.au<br />

CM PRODUCTS<br />

Infratherm is a premium supplier of Thermal Imaging Cameras<br />

and attendant Report and Analysis Software for Preventative<br />

Maintenance and Condition Monitoring applications.<br />

With over 22 years experience & continuous service in the Thermal<br />

Imaging Market, Infratherm can provide a range of services and<br />

applications support that has become the bench mark in the<br />

industry.<br />

Full maintenance and calibration services are provided along with<br />

accredited training programs in infrared technology.<br />

Infratherm offer equipment from the world’s leading manufacturers<br />

of thermal imaging equipment, primarily NEC-Avio and have been<br />

their main distributor for 10 years.<br />

NEC-Avio’s Latest offerings are:<br />

• The F30 and G30 for the Electrician.<br />

• G100/120 for the CM/ PM market,<br />

• The H2640 & H2630 with 640 x 480 Arrays.<br />

• The work horses of the Industry in the form of the TH9100 and<br />

TVS 500/200 in 320 x 240 format<br />

All with State of the Art Features.<br />

Infratherm offers a well rounded range of Thermal Imaging<br />

Radiometers & Imagers but are not limited to a single supplier or<br />

brand name. Our focus is on customer needs and satisfaction and<br />

we back this up with the best service in the industry.<br />

In addition to Hand-Held units Infratherm also provide Process<br />

Monitoring Radiometers & Imagers in Modular form for OEMs or can<br />

set up & integrate cameras to suits the end users requirements.<br />

CM SERVICES<br />

Infratherm provide a range of Thermal Imaging Radiometric<br />

Cameras for Conditioning Monitoring and Preventative<br />

Maintenance Applications. Cameras are tailored to suit customer<br />

applications. e.g. jacketed / cooled; environmentally protected;<br />

customized etc.<br />

All cameras are supplied with Reporting and Analysis Software.<br />

Software ranges from Static Analysis & report generation with<br />

Real-Time Sequence Analysis to Real –Time monitoring with<br />

full data analysis capability. Infratherm also provide accredited<br />

training courses in Thermographic practices with emphasis on how<br />

to conduct Condition Monitoring inspections. As an independent<br />

supplier of thermal inspection equipment and training, the focus is<br />

on customer needs and support.<br />

SIRF Roundtables<br />

276 City Rd, Southbank VIC 3006<br />

peter.todd@sirfrt.com.au, anna@sirfrt.com.au<br />

www.sirfrt.com.au<br />

Shared learning networks for organisations seeking best business<br />

performance<br />

CM SERVICES<br />

SIRF Roundtables facilitates regional shared learning networks<br />

across Australia and New Zealand. Membership groups include<br />

the Industrial Maintenance Roundtable (IMRt), Manufacturing<br />

Excellence Roundtable (MERt), Knowledge Management<br />

Roundtable (KMRt) and Sustainability Roundtable (SARt).<br />

Services related to condition monitoring include:<br />

• Facilitates the sharing of Condition Monitoring best practice<br />

between IMRt/ MERt members<br />

• Coordinates the annual Condition Monitoring & Lubrication<br />

Forum eg. October 18, 19 & 20 2010 in Sydney<br />

• Training on Management and Operation of Condition Monitoring<br />

and Inspection systems for non-specialists<br />

• Training on Basic Condition Monitoring for non-specialists<br />

• Carrying out Predictive Maintenance Strategy Reviews


34<br />

SIRF Roundtables annually runs a National Forum on Condition<br />

Monitoring and Lubrication. It is an opportunity to listen to leading<br />

industry practitioners on techniques and proven strategies they<br />

use in their operation. Attendees learn from the presentations &<br />

discussion groups and are able to take back tips and ideas and<br />

adapt into their own environment. The forum provides not only a<br />

learning platform but also many networking opportunities amongst<br />

delegates with similar roles and challenges so people can learn<br />

from one another.<br />

<strong>SKF</strong> Australia<br />

17-21 Stamford Road, Oakleigh<br />

VIC 3166 Australia<br />

R.S.Senthil.Vel@<strong>SKF</strong>.COM www.skfcm.com/reliability<br />

Countries Supported by this parent company: + 130 countries<br />

CM PRODUCTS<br />

<strong>SKF</strong> is the leading supplier of condition monitoring and maintenance<br />

diagnostic systems, hardware and software that enables us to<br />

monitor operations and identify problems both mechanical and<br />

electrical faults.<br />

1. Basic Condition Monitoring<br />

<strong>SKF</strong> Basic condition monitoring kits combine instruments to enable<br />

a “multi-parameter” approach to monitoring that includes vibration,<br />

oil condition, temperature, speed, and more to help ensure the<br />

accurate and reliable assessment of machine condition.<br />

2. Portable data-collectors/Analyzers for Condition Monitoring<br />

<strong>SKF</strong> offers a wide variety of portable data collectors/analyzers<br />

including data collection, machinery vibration analysis and<br />

monitoring, early detection of bearing defects or gear tooth wear,<br />

electric motor monitoring and field machinery balancing. Easy<br />

menu selection and control enable the user to quickly and efficiently<br />

perform a wide variety of operations.<br />

3. Online Surveillance condition monitoring systems<br />

<strong>SKF</strong>’s On-line surveillance systems complement the use of<br />

periodic data collection instruments, facilitating a round-the-clock<br />

monitoring of machinery that collects data 24 hours per day, 7 days<br />

per week from permanently installed sensors.<br />

4. On-Line Machinery Protection <strong>Systems</strong><br />

<strong>SKF</strong> Condition Monitoring offers a spectrum of machinery protection<br />

and monitoring solutions backed by decades of experience and<br />

global support that includes monitoring, protection, analysis and<br />

diagnosis of critical machinery.<br />

5. Baker Motor Testing and Diagnostic <strong>Systems</strong>:<br />

<strong>SKF</strong> acquired Baker Instruments in June 2007. Baker Instruments<br />

Company is dedicated in developing and manufacturing motor<br />

reliability tools that offer a broad spectrum of capabilities. Dynamic<br />

(on-line) monitoring combined with comprehensive static testing<br />

(off-line), enhances motor condition awareness including efficiency<br />

and performance information<br />

6. Measurement and Laser alignment <strong>Systems</strong>:<br />

<strong>SKF</strong> is an exclusive distributor for Easy-Laser, precision laser<br />

alignment system for industrial applications. <strong>SKF</strong> also offers a<br />

suite of other complimentary products such as Online and Offline<br />

Thermography systems, Ultrasonic Inspection kits, low cost<br />

vibration sensors etc.,<br />

CM SERVICES<br />

Condition Monitoring Equipment & Services<br />

<strong>SKF</strong> RELIABILITY SYSTEMS<br />

<strong>SKF</strong> offers Asset Efficiency optimization (AEO), a management<br />

process designed to achieve maximum efficiency and effectiveness<br />

from work management activities focused on business goals,<br />

increasing profitability<br />

1. <strong>SKF</strong> Energy and Sustainability Management (ESM) program<br />

benefits to a customer by establishing an “opportunity map” of<br />

potential savings and improved practices, including potential areas<br />

for:<br />

1. Reducing energy consumption<br />

2. Improving poorly operating energy-intensive systems<br />

3. Improving facility economic performance<br />

4. Improving facility environmental performance<br />

2. Maintenance Strategy.<br />

<strong>SKF</strong> can assist in developing and implementing maintenance<br />

strategies using the following commonly applied techniques:<br />

1. RCM: <strong>Reliability</strong> Centered Maintenance:<br />

2. SRCM®: Streamlined <strong>Reliability</strong> Centered Maintenance:<br />

3. RBM: Risk Based Maintenance<br />

3. Work identification.<br />

For increasing plant reliability <strong>SKF</strong> recommends following<br />

processes/programs to identify appropriate maintenance tasks:<br />

1. Operator Driven <strong>Reliability</strong> (ODR):<br />

2. <strong>SKF</strong> Predictive maintenance (PdM)<br />

3. <strong>SKF</strong> Proactive <strong>Reliability</strong> Maintenance (PRM)<br />

4. Motor testing and diagnostics service<br />

4. Work Execution.<br />

<strong>SKF</strong> can assist by providing project management, supervision,<br />

and inspection, mechanical installation skills where customers do<br />

not have either the tools or specialized knowledge in these tasks.<br />

1. Application knowledge: <strong>SKF</strong> has extensive application<br />

knowledge through branch offices around Australia, as well as the<br />

industrial specialists to draw on to solve customer problems with<br />

regards to rotating equipments.<br />

2. <strong>Reliability</strong> Training: <strong>SKF</strong> engineers are on hand to provide<br />

specialist knowledge and training for our customers. We have<br />

offices both globally and locally, as one of largest global suppliers<br />

of condition monitoring/reliability services.<br />

Tui Industries<br />

5/14 Argon Street, Sumner Park,<br />

Brisbane 4074 Australia<br />

mail@tuiindustries.com.au ww.tuiindustries.com.au<br />

CM PRODUCTS<br />

1. General Purpose Accelerometers<br />

Two wire accelerometers that can be connected directly to most<br />

data collectors or online systems that use the constant current<br />

method of transmission.<br />

2. 4-20mA Accelerometers<br />

For industrial machine monitoring, especially in preventative<br />

maintenance. Features 4-20mA outputs for use with PLC’s and<br />

SCADA/DCS systems. No additional interface is needed.<br />

3. Special Purpose Accelerometers<br />

- EXI approved accelerometers Standard and 4-20mA<br />

- Dual Accelerometer with temperature and vibration<br />

- High Temperature and radiation models<br />

- Submersible accelerometers with 10bar maximum pressure and<br />

IP68 rating<br />

- Low profile and side entry options available<br />

4. Accelerometer Options Available<br />

Side Entry with 1/4”-28UNF, 6mm or 8mm bolt through options<br />

Cable lengths<br />

Integral or connector cable<br />

Stainless steel braided cable or polyurethane<br />

Various mounting<br />

CM SERVICES<br />

Tui Industries enable improved business performance through our<br />

ozWatch® fully managed Continuous Condition Monitoring service<br />

package. Whether your objectives are to improve risk management<br />

and uptime, or reduce maintenance costs and safety risks, we can<br />

help you achieve your objectives for improved bottom line profits<br />

giving you competitive advantage.


Industry leading techniques enable early and reliable fault<br />

detection at double the detection rate of conventional programs.<br />

Our WEB based information platform and team of qualified<br />

engineers will provide continuous assessment of machinery<br />

condition so machine failure can be avoided and maintenance<br />

intervals extended with confidence. Continuous real-time spectral<br />

vibration data is analysed to determine fault severity, location and<br />

cause. Recommendations for fault management are provided to<br />

help achieve the best outcome for your business.<br />

Services are customised and provided remotely with centralised<br />

actionable machine condition information available to your team<br />

from anywhere at anytime enabling collaboration, benchmarking,<br />

and confident decision making.<br />

Vipac Engineers & Scientists<br />

Address: 275-283 Normanby Road,<br />

Port Melbourne 3207 Australia<br />

michaeljs@vipac.com.au www.vipac.com.au<br />

CM SERVICES<br />

Vipac has worked in the asset reliability field for nearly 40 years,<br />

applying the latest solutions to a diverse range of machines across<br />

all segments of the power, process, petrochemical, mining and<br />

mineral processing industries. Vipac’s approach to asset reliability<br />

encompasses a broad range of diagnostic techniques to gain a<br />

complete understanding of a machine’s condition including:<br />

• Vibration Condition Monitoring<br />

• Electric Motor and Transformer Analysis<br />

• Thermography<br />

• Oil Analysis<br />

• Laser Alignment<br />

• Pipe Thickness Testing<br />

• Structural Dynamics<br />

As machinery faults are identified, follow up actions are prioritised<br />

through discussion with relevant personnel, and then planned into<br />

maintenance schedules, leading to significant long term savings<br />

from condition based maintenance.<br />

Vipac’s total asset reliability approach provides:<br />

• Immediate knowledge of plant asset status<br />

• Machine fault identification and warning of impending failure<br />

• Clear and concise diagnosis & maintenance recommendations<br />

• Identification of systematic faults and recommendations of<br />

solution<br />

• A knowledge base for high level investigations<br />

Vitech <strong>Reliability</strong><br />

5A Modal Crescent,<br />

Canning Vale WA 6155 Australia<br />

info@vitechreliability.com www.vitechreliability.com<br />

Vitech <strong>Reliability</strong> has been providing a specialist approach to<br />

condition monitoring and reliability based technologies in Australia<br />

since 1994. We service Australia, New Zealand and South East<br />

Asia with offices in Perth, Melbourne and Brisbane.<br />

Vitech <strong>Reliability</strong> provides accurate, durable and cost effective<br />

solutions designed to ensure customers improve overall reliability<br />

and productivity.<br />

CM PRODUCTS<br />

Commtest<br />

Engineers & Scientists<br />

Developers of the revolutionary:<br />

• Vb Series portable data collectors, analysers and balancing<br />

systems.<br />

• Vb Online multi-channel plant surveillance systems.<br />

• Ascent analysis / data management software.<br />

Fixturlaser<br />

Leaders in laser shaft alignment and specialist measurement<br />

solutions.<br />

Condition Monitoring Equipment & Services 35<br />

• XA - Shaft alignment system<br />

• PAT - pulley alignment tool<br />

• Dirigo - entry level alignment systems<br />

• OL2R - dynamic movement measurement system<br />

• Roll and Geometric alignment systems<br />

Wilcoxon Research<br />

For over 40-years manufacturers of accelerometers, vibration<br />

sensors, and accessories for industrial condition<br />

based monitoring (CBM) applications.<br />

• Industrial accelerometers, cables and terminations solutions<br />

• 4-20mA loop powered Transducers<br />

• Signal Conditioners<br />

SDT Ultrasound <strong>Systems</strong><br />

Portable ultrasound instruments designed for predictive<br />

maintenance.<br />

Mobius - iLearn Interactive<br />

Innovative and interactive computer-based vibration and shaft<br />

alignment training products, vibration<br />

analysis tools and vibration certification courses.<br />

• iLearn Vibration<br />

• iLearn Alignment<br />

• Distance Learning<br />

FLIR <strong>Systems</strong><br />

The global leader in Infrared Cameras, offer a wide range of low<br />

cost, innovative and high end Infrared Cameras for Predictive and<br />

Preventative Maintenance. These include:<br />

• InfraCam and InfraCam SD – Low cost portable infrared<br />

cameras<br />

Beran Instruments<br />

Manufacturers of online and portable turbine diagnostic and<br />

monitoring solutions.<br />

• 767 - 32-ch portable multi-channel diagnostic and motoring<br />

system<br />

• 766 - 32-ch on-line multi-channel diagnostic & motoring system<br />

Endevco<br />

World leaders in extreme vibration and pressure sensing<br />

technologies.<br />

• Extreme temperature industrial accelerometers<br />

• Precision pressure transducers<br />

• Test & measurement accelerometers<br />

DMSI - Condition Based Maintenance <strong>Systems</strong><br />

Providers of integrated maintenance software solutions.<br />

• Maintelligence Asset Management<br />

• MAINTelligence Condition Monitoring<br />

• Maintelligence / Inspect CE PDA portable inspection devices<br />

PDMA<br />

Electric motor and generator testing systems / asset<br />

management.<br />

• MCE – Offline motor testing<br />

• Emax – Online motor testing<br />

• MCEmax – Combined tester<br />

Artesis<br />

Online motor condition monitoring systems<br />

• MCM Online motor monitors<br />

• MCM Scada motor management software<br />

Baseline Series<br />

Vibration tools and termination products.<br />

• BLS-UVLA vibration listening amplifier for data collectors or<br />

stand alone stethoscope use.<br />

• BLS-TB series accelerometer termination boxes<br />

• Assorted accelerometer mounting hardware.<br />

CM SERVICES<br />

Vitech Asia Pacific provides the following service:<br />

• Product, VA and Alignment Training (class room & customised<br />

on site)<br />

• Installation & Commissioning of systems


A RISK-BASED APPROACH TO PREVENTIVE<br />

MAINTENANCE REVIEWS AT SYDNEY WATER<br />

This paper describes a practical risk based approach to the Preventive Maintenance (PM) reviews and its<br />

implementation in the computerised maintenance management system in Sydney Water (SWC). It discusses<br />

the triggers for a PM review process at any specific plant or facility. This includes: Changes in operational<br />

parameters impacting on the criticality of specific assets to the process, Measured lack of effectiveness of<br />

current PM program, Identified PM job duplications or over-servicing issues, Increasing cost of failures &<br />

increasing failure rates, Analysis of existing maintenance regime for appropriateness, Procurement of additional<br />

assets / processes / systems or plants, Evidence of not enough PM’s carried out on critical assets.<br />

This review process adopts a practical approach in documenting and addressing the business of operation<br />

and maintenance, risk management, potential changes / modification and failure modes based on a joint<br />

exercise between operations & maintenance. The changes / modifications to the Preventive Maintenance<br />

schedules are then implemented in the Computerised Maintenance Management System (CMMS), which is<br />

then available to Maintenance Delivery to carry out planned maintenance activities across mech/elec operating<br />

assets within SWC. This approach ensures that more reliable assets are available to Sydney Water’s business<br />

at an affordable cost.<br />

SWC’S BACKGROUND<br />

Sydney Water supplies more than 1.4 billion litres of water to more than 1.7 million homes and businesses<br />

each day. About 80 per cent of our supply comes from the Warragamba Dam. We treat the water at 9 water<br />

filtration plants and the largest plant at Prospect treats more than 80 per cent of our water. We then distribute<br />

the water to our customers via our network of 266 service reservoirs, 148 pumping stations and nearly 21,000<br />

kilometres of water mains.<br />

Sydney Water collects and treats more than 1.2 billion litres of wastewater from homes and businesses each<br />

day. Of this, we recycle more than 36 million litres each day. Our sewerage network services around 1.6 million<br />

homes and businesses in the Greater Sydney region. Around 75 per cent of our wastewater is processed at<br />

our three biggest plants at Malabar, North<br />

Head and Bondi.<br />

Sydney Water has a number of water<br />

recycling schemes in place that help<br />

reduce discharges of treated wastewater<br />

to the environment and reduce demand on<br />

water supplies. Use of recycled water is<br />

approximately 25 billion litres a year. This is<br />

expected to grow to 70 billion litres a year<br />

by 2015.<br />

Sydney Water provides stormwater services<br />

to over 1.1 million people, servicing more<br />

than 474,000 properties and 443 kilometres<br />

of stormwater drains, which serve around<br />

25% of metropolitan Sydney.<br />

INTRODUCTION<br />

G Orgil & N Marathe Sydney Water (Australia)<br />

(A Paper Presented at ICOMS Asset Management Conference, Sydney 2009)<br />

Where there is a desire to optimise<br />

Preventive Maintenance (PM) for assets at a<br />

plant or facility and where a comprehensive<br />

Preventive Maintenance review cannot<br />

be justified due to the resource intensive<br />

nature of such an approach, a risk based<br />

review of PM schedules may be used as<br />

an alternative cost effective solution to<br />

solve an immediate problem with a PM<br />

Program. Sydney Water uses a systematic<br />

combination of detailed maintenance<br />

reviews and root-cause analysis to review<br />

ACT<br />

Monitor & Review<br />

PM Effectiveness<br />

and conduct a Post<br />

Review Process (12<br />

Month)<br />

PLAN<br />

Review Operational<br />

needs, risk profile,<br />

contingency plans,<br />

system<br />

redundencies etc<br />

Check & Review<br />

existing PM<br />

Schedules and<br />

document all PM<br />

changes Job Plan<br />

changes with<br />

justification etc<br />

CHECK & REVIEW<br />

Figure 1 PM Review Process - Diagram 1<br />

Carry out data<br />

analysis of CMMS<br />

data for existing<br />

asset list, highlight<br />

gaps and<br />

update/modify.<br />

DO


Vol 23 No 3 AMMJ<br />

and optimise complex maintenance tasks. It also<br />

uses a simplified, cost effective, risk based review<br />

process to review and optimise its large volume<br />

of simple and low-risk maintenance tasks. This<br />

process is called PM review, being the subject of<br />

this paper.<br />

The risk based approach to review PM Schedules<br />

is a cost effective solution to optimise PM’s at the<br />

plant or facility that could help to prevent, predict,<br />

delay the failure to mechanical / electrical (Mech/<br />

Elec) operating assets<br />

The process of making decisions on PM<br />

optimisation is based on the review of existing<br />

operating assets, understanding its criticality,<br />

redundancies, its functional impact and agreed<br />

level of allowable downtime for each asset. The<br />

combinations of maintenance methodologies such<br />

as Condition Based, Time Based and/or Run to<br />

Failure are used during the review process, which<br />

has considered the impact of each failure to the<br />

existing operating process or system.<br />

Current Statistical Data<br />

In the Financial year 2007/2008, a total of 48357<br />

Mech / Elec PM’s where generated from Sydney<br />

Water’s CMMS for our Maintenance Service<br />

Providers, of which the following number of Mech<br />

/ Elec PM’s where generated for:<br />

• Stormwater Assets = 51,<br />

• Water Network Assets = 6401,<br />

• Water Filtration Assets = 2201,<br />

• Waste Water Network Assets = 10969 and<br />

• Waste Water Treatment Assets = 28735.<br />

Why Preventive Maintenance Reviews?<br />

Some reasons -<br />

• Lack of effectiveness of current PM program<br />

• PM job duplications or over-servicing issues<br />

• Increasing cost of failures & increasing failure<br />

rates<br />

• Existing maintenance regime observed to be<br />

excessive / unnecessary<br />

• Recent addition of range of assets / processes /<br />

systems or plants<br />

• Evidence of not enough PM’s carried out for<br />

critical assets<br />

• Change in criticality of the asset<br />

• Change in operating environment and demands<br />

on the plant or facility.<br />

Preventive Maintenance Review Team<br />

The process of PM review begins with selecting<br />

a review team that has a right balance of skills<br />

and experience from different aspects of the<br />

business. A PM review team has members from<br />

the Analysis & <strong>Reliability</strong> Engineering and Asset<br />

Data Management teams, and also members from<br />

Operations and Maintenance Delivery teams.<br />

37<br />

Generate CMMS report to show current Asset listing at the plant for all<br />

Operating assets that gives the current criticality and allowable<br />

downtime. Update Asset List in CMMS, as required.<br />

Generate CMMS report to show current Mechanical & Electrical PM<br />

schedules (This report gives details of PM location (Asset), PM<br />

number, frequency, Job Plan number, estimated lab hours etc)<br />

Pre select assets for PM Review<br />

PM Reviews at Sydney Water<br />

Figure 2 PM Review Process - Diagram 2<br />

PM Review team prepares a timeline (an estimated period) for the PM<br />

review<br />

The PM Review team document all the decisions made with clear notes<br />

for a proposed changes / addition or deletion of assets or PMs. (Refer<br />

to Figures 3, 4 & 5)<br />

The PM Review team finalises and validates all the agreed changes,<br />

which are then updated in CMMS<br />

The PM Review team submit an electronic marked up Job Plans (or<br />

Generic Job Plans if appropriate) that get reviewed and accepted.<br />

CMMS then get updated with revised Job Plans<br />

PM Review team provides a summary report on all the PM changes,<br />

quantify the variation in PM estimated hours and provide feedback to<br />

contracts group<br />

The PM Review Process<br />

The process of PM Review begins by using a risk-based<br />

approach to assess the effectiveness of existing PM<br />

program at the plant or facility. The flow chart above<br />

outlines the PM Review process step details.<br />

The Review team follows a set process for PM review at the plant or facility. The intent of this Review team is<br />

to have a consultative process and make decisions on site with current PM schedules based on information


PM Reviews at Sydney Water<br />

available in the following areas:<br />

• PM’s that can be easily rolled up or eliminated/substituted or reduced/optimised based on current<br />

maintenance policy<br />

• Changes in Maintenance standards for different asset classes, including legislated requirements<br />

• Availability of enough redundancies/standbys • Negligible impact of failures on the process or system<br />

• Decommissioned assets or assets not required to be maintained<br />

• Changed circumstances in the operating process or the addition of new assets<br />

DOCUMENTATION OF RISK REVIEW PROCESS<br />

Figure 3 shows the Asset details and PM details (Headers highlighted in yellow), which is sourced from the<br />

CMMS and documented for the PM Review process, as shown in the table. The revised frequency details are<br />

recorded after the risk assessment is completed, as shown in Figure 4. Once the information is collected from<br />

the CMMS, the spare parts availability can be investigated and recorded in the table shown in Figure 3.<br />

Figure 3 PM Review Documentation – Asset & PM Details<br />

Figure 4 shows the Hazard Identification & Risk Assessment (HIDRA) and Figure 5 shows the PM Review<br />

outcomes for each PM for an asset at the plant or facility. The HIDRA assessment for “Maintenance Safety<br />

Risk” is the risk to personnel while maintenance is being performed on the asset. The HIDRA assessment for<br />

“Process Risk” is the risk to the Process failing if this maintenance activity is eliminated (both Operational &<br />

Environmental), if “run to fail” strategy is adopted for the asset. Figure 6, 7 & 8 shows the HIDRA information,<br />

which is used to determine the Risk Score for the values shown in table Figure 4, based on Consequences of<br />

& Likelihood of the risk occurring.<br />

Once the risk assessment has been<br />

documented for each PM for an asset,<br />

the PM Review team re-assesses the<br />

maintenance methodologies for the<br />

asset. For example an asset with low<br />

risk for “Maintenance Safety” and a low<br />

risk to the operating process (negligible<br />

impact of failure) will be considered by<br />

the PM Review team for a “Run to Failure”<br />

strategy, rather than Time Based PM<br />

maintenance.<br />

An Asset with a low risk for “Maintenance<br />

Safety” and a medium to high risk to the<br />

operating process is then considered<br />

for a combination<br />

of time-based<br />

maintenance & condition<br />

based maintenance<br />

ITEM LOCATION<br />

(Vibration, Oil Analysis,<br />

Thermography etc).<br />

The outcomes of the PM<br />

Review is recorded in the<br />

“Type of Maintenance<br />

Overall”, “Type of<br />

Preventive Maintenance”<br />

and “Remarks” fields as<br />

shown in Figure 5.<br />

38 Vol 23 No 3 AMMJ<br />

Original<br />

Frequency<br />

Revised<br />

Frequency<br />

ITEM LOCATION PM DESCRIPTION<br />

Asset<br />

Craft<br />

FREQ FREQUNIT FREQ FREQUNIT NEXTDATE Criticality<br />

rating<br />

Spare<br />

parts<br />

availability<br />

1 ST0002-06E Dist. Panel Board Service - PM 1 YEARS 1/07/09 0:00 P<br />

2 ST0002ME1594 Fine Screen Inspection - PM 1 YEARS 1/09/08 0:00 M<br />

3 ST0002 Pressure Vessel Inspection - Statutory PM 2 YEARS 1/09/09 0:00 M<br />

4 ST0002MF15717 Transfer Screw Feeder No. 1 Motor - Pow PM 1 YEARS 1/10/08 0:00 P 2<br />

5 ST0002MV15721 Thermoblender Motor 1 - Pow PM 1 YEARS 1/05/09 0:00 P<br />

6 ST0002-15K Lubrication - Biosolids Train A Lime Feed screw Conveyors 1 WEEKS 2 WEEKS 7/07/08 0:00 M<br />

7 ST0002-15L Motors - Poly Dosing System, PM 6 MONTHS 1/08/08 0:00 P 1 Off shelf<br />

Figure 4 – PM Review Documentation – HIDRA Risk Assessments<br />

HIDRA<br />

Maintenance Safety Risk (* 1)<br />

HIDRA<br />

Process Risk (*2)<br />

ITEM LOCATION Consequence Likelihood Score Consequence Likelihood Score<br />

Type of<br />

Maintenance<br />

overall (*3)<br />

CBM / COM<br />

/ PSM / RFM<br />

1 ST0002 -06E Insignificant<br />

Very<br />

Unlikely<br />

6 Severe Unlikely 3<br />

2 ST0002ME1594<br />

3 ST0002<br />

4 ST0002MF15717 Insignificant<br />

Very<br />

Unlikely<br />

6 Minor Unlikely 4<br />

5 ST0002MV15721<br />

6 ST0002 -15K Minor Unlikely 5 Minor Unlikely 5<br />

7 ST0002 -15L Insignificant<br />

Very<br />

Unlikely<br />

6 Minor Unlikely 5<br />

Figure 5 PM Review Documentation – PM Review Outcomes<br />

Type of PREVENTIVE maintenance (*4)<br />

Lub M E I O VIB OIL Ther<br />

mo<br />

1 ST0002-06E CBM Y Y<br />

MCA Other Remarks<br />

Include UPS boards in<br />

thermography<br />

Date<br />

Changed<br />

31/07/08<br />

2 ST0002ME1594 PSM Critical Asset - No Change<br />

3 ST0002 PSM Statutory - No Change<br />

4 ST0002MF15717 RFM<br />

Run to fail. Purchase spare<br />

motor<br />

24/10/08<br />

5 ST0002MV15721 Delete. Included PM 822288 24/10/08<br />

6 ST0002-15K PSM Y Freq changed 31/07/08<br />

7 ST0002-15L RFM<br />

Run to fail. Purchase spare<br />

motors.<br />

20/08/08


Vol 23 No 3 AMMJ 39<br />

PM Reviews at Sydney Water<br />

Table notes for Figure 4 & Figure 5:<br />

1. HIDRA Maintenance Safety<br />

Risk:– The HIDRA assessment for<br />

“Maintenance Safety Risk” is the risk<br />

to personnel while maintenance is<br />

being performed on the asset.<br />

2. HIDRA Process Risk - The HIDRA<br />

assessment for “Process Risk” is<br />

the risk to the Process failing if this<br />

maintenance activity is eliminated<br />

(both Operational & Environmental), if<br />

“run to fail” strategy is adopted for the<br />

asset.<br />

3. Type of Maintenance overall - CBM<br />

/ COM / PSM / RFM<br />

a. CBM = Condition Based Monitoring<br />

b. COM = Combined Time/Meter and<br />

Condition Based Monitoring<br />

c. PSM = Periodic Time or Meter<br />

Maintenance Only<br />

d. RFM = Run to Failure<br />

4. Type of Preventative maintenance<br />

a. Lub = Lubrication Maintenance<br />

b. M = Mechanical Maintenance<br />

c. E = Electrical Maintenance<br />

d. I = Instrumentation Maintenance<br />

e. O = Operational Maintenance<br />

f. VIB = Vibration Monitoring<br />

g. OIL = Oil Chemical Analysis<br />

h. Thermo = Thermal Image Analysis<br />

i. MCA = Machine Current Analysis<br />

j. Other = Any other Maint. type<br />

Assessment Financial 1 Political /<br />

Reputation<br />

Catastrophic<br />

Very High impact<br />

with very<br />

significant<br />

consequences<br />

Severe<br />

High impact with<br />

major<br />

consequences<br />

Corporate: ><br />

$100m<br />

Project: Cost<br />

overrun >= 50% of<br />

project budget<br />

Corporate: ><br />

$50m - $100m<br />

Project: Cost<br />

overrun > 20% and<br />

< 50% of project<br />

budget<br />

Corporate: ><br />

$10m - $50m<br />

Moderate<br />

Project: Cost<br />

Noticeable impact<br />

with clearly visible<br />

consequences<br />

overrun > 10% and<br />

< 20% of project<br />

budget<br />

Loss of Govt and<br />

widespread<br />

community<br />

confidence.<br />

Sustained key<br />

adverse media.<br />

Considerable Govt<br />

and community<br />

concern. Key<br />

adverse media.<br />

Some public<br />

concern raised.<br />

Adverse local<br />

media.<br />

Corporate: > $5m -<br />

$10m<br />

Minor<br />

Project: Cost<br />

Minor impact with<br />

Minor public<br />

overrun > 5% and<br />

some<br />

concern.<br />

< 10% of project<br />

consequences<br />

budget<br />

Insignificant<br />

Very minor<br />

impact with<br />

unimportant<br />

consequences<br />

Corporate: < $5m<br />

Project: Cost<br />

overrun < 5% of<br />

project budget<br />

Minimal public<br />

concern.<br />

Environment<br />

Large scale, irreversible,<br />

uncontained harm to the<br />

environment.<br />

Large scale, long-term<br />

(>2 years), uncontained<br />

harm to the environment.<br />

Small scale, mediumterm<br />

(1-2 years),<br />

uncontained harm to the<br />

environment eg small fire<br />

on SW site that damages<br />

adjoining protected<br />

bushland<br />

Catastrophic<br />

Severe<br />

Moderate<br />

Minor<br />

Insignificant<br />

Levels<br />

Very Likely<br />

Likely<br />

Unlikely<br />

Very Unlikely<br />

Figure 6 HIDRA Information – Level of Risk Matrix<br />

Very Likely Likely<br />

Unlikely Very Unlikely<br />

1<br />

1<br />

2<br />

3<br />

4<br />

Description<br />

1<br />

2<br />

3<br />

4<br />

5<br />

Figure 7 HIDRA Information – Likelihood Descriptions<br />

Safety (Sydney Water<br />

& Public Safety)<br />

Fatality, amputation of<br />

limb, person on life<br />

support, other<br />

immediately life<br />

threatening incidents.<br />

W idespread serious<br />

injuries or illnesses.<br />

A serious injury or long<br />

term illness, or lost time<br />

injury (minimum 1 day<br />

lost per injury).<br />

Significant near miss<br />

incident; Injury or illness<br />

requiring medical<br />

treatement.<br />

The event could happen sometime (50% - 90%)<br />

Will probably occur at some time within a 12 month period<br />

The event could happen but very rarely (10% - 50%)<br />

Might occur at some time in a 12 month period<br />

The event could happen but probable never will (< 10%)<br />

Unlikely to occur within a 12 month period<br />

2<br />

3<br />

4<br />

5<br />

6<br />

The event could happen at any time (> 90%)<br />

A strong probability of multiple occurrences within a 12 month period<br />

Customers Public Health Performance 2<br />

Complete disruption<br />

to services > 1<br />

week. Affects ><br />

30% of SW C<br />

customers.<br />

Partial disruption ><br />

2 days. Affects<br />

10% to 30% of<br />

customers in<br />

system.<br />

W idespread<br />

complaints.<br />

Unreliable services.<br />

Increase in number<br />

of complaints. 5% to<br />

10% of customers<br />

affected.<br />

Short-term (< 1 year),<br />

reversible, contained Illness or injury requiring<br />

Multiple customer<br />

harm to the environment. first aid eg. Minor burns,<br />

complaints.<br />

eg. Damage to a heritage abrasions, sprains.<br />

listed building<br />

Temporary, reversible,<br />

environmental<br />

Near misses incidents.<br />

degradation eg. Industrial<br />

noise emissions at night<br />

Isolated customer<br />

complaints.<br />

W idespread<br />

illness / fatalities.<br />

Serious illness<br />

requiring<br />

hospitalisation.<br />

Deterioration in<br />

water quality<br />

parameters.<br />

Reportable event.<br />

Increase in<br />

illness.<br />

Very significant nonperformance<br />

against:<br />

. corporate goals and<br />

targets<br />

. project objectives and<br />

targets.<br />

Significant non-performance<br />

against:<br />

. corporate goals and<br />

targets<br />

. project objectives and<br />

targets.<br />

Non-performance against:<br />

. corporate goals and<br />

targets<br />

. project objectives and<br />

targets.<br />

Deterioration in Some non-performance<br />

water quality against:<br />

parameters. . corporate goals and<br />

Reportable event. targets<br />

No increase in . project objectives and<br />

illness.<br />

targets.<br />

Non-reportable<br />

event.<br />

Very minor non-performance<br />

against:<br />

. corporate goals and<br />

targets<br />

. project objectives and<br />

targets.<br />

3<br />

4<br />

5<br />

6<br />

6<br />

Compliance<br />

Significant compliance<br />

breach - may result in:<br />

Operating Licence<br />

sanction, high-impact<br />

prosecution eg Tier 1<br />

POEO Act offence.<br />

Compliance breach -<br />

may result in severe<br />

enforcement action,<br />

regulatory sanction or<br />

prosecution eg Tier 2<br />

POEO Act offence.<br />

Compliance breach -<br />

may result in Ministerial<br />

requirement,<br />

enforceable undertaking<br />

or statutory fine eg<br />

POEO Act Penalty<br />

Infringement Notice.<br />

Compliance breach -<br />

may result in minor<br />

corrective action or<br />

business requirement.<br />

Technical compliance<br />

breach with limited<br />

material impact.<br />

Financial limits for projects are a guide only. Actual amounts should be set at an appropriate level (based on business case value) for each individual project prior to conducting a risk assessment.<br />

Performance category descriptions are a guide only and may be further enhanced by divisional procedures.<br />

Figure 8 HIDRA Information – Consequences Details


PM Reviews at Sydney Water 40 Vol 23 No 3 AMMJ<br />

IMPLEMENTATION PROCESS<br />

The finalised and agreed PM schedule then gets implemented in the CMMS. Job plans are created and/or<br />

modified as recommended in the PM Review. An example Job Plan is given in Figure 9.<br />

Figure 9 Example Job Plan in the CMMS (Maximo - Version 4.1)<br />

PM’s are deleted and/or PM attributes are modified as recommended in the PM Review shown in Figures 3 &<br />

5. An example PM Attributes, Job Plan Sequences are shown in Figure 10 & 11.<br />

Figure 10 Example PM Attributes in the CMMS


Vol 23 No 3 AMMJ<br />

41<br />

Figure 11 Example PM Job Plan Sequences in the CMMS<br />

Figure 12 Example PM with a Route Assigned in the CMMS<br />

PM Reviews at Sydney Water<br />

Some non-critical low cost assets may be grouped into a PM Route as shown below in Figures 12 & 13. PM<br />

Routes are useful for grouping common assets with the same frequency of maintenance for a process/area<br />

at a plant or facility, where it is not essential to accurately track the total PM costs in CMMS for the asset.<br />

Example: Asset lubrication runs for an area, or low cost assets like all motors under 15kw for an area etc.


PM Reviews at Sydney Water 42 Vol 23 No 3 AMMJ<br />

EXPECTATIONS FROM PM SCHEDULES<br />

Figure 13 Example PM Route in the CMMS<br />

The core expectation from Preventive Maintenance is to prevent, predict or delay the failure of an asset at<br />

the plant or facility, where the consequences of failure have operational, environmental or OHS&R risks to the<br />

business.<br />

When optimising a PM schedule for a plant or facility, the risks to the business are evaluated such as<br />

‘Maintenance Safety’ and ‘Process’ risks. Where the PM Review team identifies low risk assets, a run to<br />

failure (RTF) strategy is adopted. For low to medium risk assets, an increase in PM frequency or change from<br />

Time Based to Condition Based maintenance is adopted where there is enough redundancy/standby and /<br />

or availability of spare parts for key assets. This streamlined approach in PM optimisation reduces number of<br />

unwanted (over servicing) PM’s thus producing cost benefits to the business.<br />

Alternatively, where high-risk problem assets are identified from the previous 3 years of CMMS data analysis<br />

(BM & CM costs Vs PM costs & Top 20 problem assets) the PM Review team decreases the frequency between<br />

PM’s or changes the type of maintenance from only Time Based PM strategy to a combination of Time Based<br />

& Condition Based maintenance strategy, which will depend on the identified failure modes of the asset and<br />

Mean Time Between Failures (MTBF). The intent here is to reduce the risk of exposure to the business and<br />

assess the impact of asset failures.<br />

Statutory maintenance is reviewed to ensure compliance with mandatory regulatory/statutory requirements.<br />

After the PM Review recommendations have been approved and implemented, the Analysis & <strong>Reliability</strong> Team<br />

will monitor the effectiveness of the PM Program for the next 12 months and make recommendations for any<br />

changes to PM program in consultation with the PM Review team.<br />

Figure 14 & 15 shows the cost benefits from a PM Review, which was carried out at Malabar Sewage Treatment<br />

Plant.<br />

Figure 14 shows the Labour costs based on Work Type (BM, CM & PM) from 2003 to 2008 during the PM<br />

Review period. Figure 14 shows a decrease in PM & CM Costs, with an increase in BM costs for Run To<br />

Failure methodology for low risk assets.<br />

Figure 15 shows a 17% reduction in total maintenance Labour costs for Malabar Sewage Treatment plant.


Vol 23 No 3 AMMJ<br />

$1,400,000.00<br />

$1,200,000.00<br />

$1,000,000.00<br />

$800,000.00<br />

$600,000.00<br />

$400,000.00<br />

$200,000.00<br />

WORKTYPE (All)<br />

$2,800,000<br />

$2,700,000<br />

$2,600,000<br />

$2,500,000<br />

$2,400,000<br />

$2,300,000<br />

$2,200,000<br />

$2,100,000<br />

$2,000,000<br />

Sum of TOTAL_LABOUR_COST<br />

CONCLUSIONS<br />

43<br />

Malabar STP - Labour Maintenance Costs by Work Type<br />

PM Reviews at Sydney Water<br />

2003 2004 2005 2006 2007 2008<br />

Sum of TOTAL_LABOUR_COST<br />

In conclusion a risk based approach to a PM review for a plant or facility can be a cost effective solution to PM<br />

optimisation process. This is used to resolve an immediate problem with a PM Program, when a comprehensive<br />

Preventive Maintenance review cannot be justified due to the resource intensive nature of such an approach.<br />

REFERENCES:<br />

1 Document: PM Review Guideline Draft V1, Author: Nandu Marathe, Company: Sydney Water<br />

2 Document: Figures 6, 7 & 8 - Malabar STP Maintenance Contract Risk Register Template - Contract Liability<br />

#2, Author: Jesus Mena.<br />

3 Document: PMIP Process Documentation, Author: Nandu Marathe, Company: Sydney Water.<br />

4 URL: http://www.sydneywater.com.au/Our<strong>Systems</strong>andOperations/, Company: Sydney Water.<br />

ACKNOWLEDGEMENTS:<br />

1 John Mckeon, <strong>Systems</strong> Operations Officer, Sydney Water.<br />

2 Jesus Mena, Operations Contracts Officer, Sydney Water.<br />

3 Kel Taylor, Plant Manager – Malabar STP, Sydney Water.<br />

Year<br />

Figure 14 Malabar STP Maintenance Costs by Work Type.<br />

(BM – Breakdowns, CM – Corrective Maintenance, PM – Preventive Maintenance).<br />

Malabar STP - Total Labour Maintenance Costs<br />

2003 2004 2005 2006 2007 2008<br />

Figure 15 Malabar STP Total Labour Maintenance Costs<br />

Year<br />

WORKTYP<br />

BM<br />

CM<br />

PM


A New Activity Matrix<br />

Why Being Proactive Is No Longer Enough<br />

Phillip Slater Initiate Action Pty Ltd (Australia)<br />

It was about ten minutes before anyone noticed the smoke. The wiring had been heating up<br />

since the most recent planned maintenance activity when the electrician didn’t quite tighten up<br />

the joint and hadn’t properly cleaned away the built up dust. The result was a hot joint and this<br />

heat quickly spread into the cable. The casing began to smoke and by the time the smoke was<br />

noticed the cabinet was actually on fire.<br />

The machine operator who saw the smoke immediately raised the alarm, shut down the power,<br />

and grabbed a fire extinguisher. She knew better than to open the cabinet and let in more oxygen<br />

so she concentrated on stopping the fire from spreading.<br />

The alarm had alerted the local fire brigade and by the time they arrived the factory had been<br />

evacuated and their trained emergency response team had contained the fire using CO2<br />

extinguishers. Everyone was safe and the fire was out.<br />

Any reasonable evaluation of this situation would conclude that almost all actions taken here<br />

were proactive but is that really enough?<br />

What is Proactive?<br />

In 1990 Stephen Covey released a book that was to become a modern classic. The book, ‘The 7 Habits of<br />

Highly Effective People’, proposes seven principles that Covey, through his leadership training, had seen<br />

enable people to achieve a ‘principle centered, character based approach to personal and interpersonal<br />

effectiveness’. Some people have interpreted these habits as being the principles for success.<br />

The first of Covey’s habits is ‘Be Proactive’ and the phenomenal success of Covey’s book resulted in the word<br />

‘proactive’ becoming a major buzz word of management in the 1990’s and since. We have all heard someone<br />

say something like, ‘We are taking a proactive approach’ meaning that they are prepared (or preparing) for an<br />

expected event.<br />

Being proactive is seen to be the approach of people that are taking charge, who are not just responding to<br />

a situation but are planning and anticipating. In many respects it has become a virtue that cannot be argued<br />

against.<br />

Or can it?<br />

The online resource Dictionary.com defines proactive as: ‘serving to prepare for, intervene in, or control an<br />

expected occurrence or situation’. If you examine this statement it really says that being proactive means<br />

‘doing something’ but this is too general from any practical perspective and doesn’t really help in determining<br />

which actions really are proactive and should be prioritized. Since the mid 1990’s it seems that being proactive<br />

represents taking action, any action, even after the event, even if it may not be the best or most appropriate<br />

course of action.<br />

Under the ‘doing something’ definition being proactive is just no longer enough.<br />

A New Framework for Action<br />

What is needed is a new framework for action that enables us to categorize the actions we take and determine<br />

if they are the most appropriate.<br />

In order to develop this framework let’s first look at problem solving. After all the reason that someone may<br />

want to be proactive is that they are looking to prevent or solve a problem. Pretty much all approaches to<br />

problem solving (think ‘Fishbone Diagrams’ or the ‘5 Whys’) focus on identifying and separating cause from<br />

effect. That is the consequence of some event (the effect) and the action that actually produces the event (the<br />

cause).<br />

To make better choices in the actions taken it is important to understand if an action is working on the cause<br />

or the effect. For example, in the fire story above, the cause was the buildup of dust and loose joint, the effect<br />

was the fire and flames.<br />

The next thing to consider is whether the action works on the past or the future. Working on the past occurs<br />

when the action taken actually corrects an event that has already taken place. For example, vibration monitoring<br />

requires that something is already out of balance or wearing in order that the effect can be measured. The goal<br />

is to identify the problem before it causes operational disruption.


Vol 23 No 3 AMMJ<br />

Working on the future occurs when the action taken prevents or manages an event that has not happened.<br />

Extending the vibration example above, this might mean an equipment redesign that eliminates the issue<br />

altogether.<br />

So we have four elements: cause, effect, past and future. Let’s put them together in a matrix (Figure 1).<br />

The matrix in Figure 1 gives us a new framework for assessing activities that may be undertaken.<br />

Figure 1: Activity Matrix<br />

<br />

For each pairing of the elements we can assign a label that describes the impact of the pairing, these are:<br />

45<br />

Past Future<br />

Cause 3. Corrective Action 4. Preventive Action<br />

Effect 2. Adaptive Action 1. Contingent Action<br />

1. Future-Effect: Contingent Action<br />

2. Past-Effect: Adaptive Action<br />

3. Past-Cause: Corrective Action<br />

4. Future-Cause: Preventive Action<br />

Why Being Proactive Is No Longer Enough<br />

To explain these let’s go back to the fire emergency detailed above.<br />

1. Contingent Action: the planning that put the fire extinguisher in place and trained the operator in its use<br />

is a Contingent Action. This action was taken to deal with the effect (the fire) of a future event (at the time the<br />

action was taken it was not known if there would ever even be a fire).<br />

2. Adaptive Action: once the fire started the action of actually using the extinguisher was an Adaptive Action. This<br />

action was taken to manage the effect of a past event (that is the fire had already started and the<br />

extinguisher was used to put it out).<br />

3. Corrective Action: it is fair to consider the execution of the Planned Maintenance activity by the electrician as<br />

being proactive. However, it is really a Corrective Action because it was designed to work on the cause<br />

(the dust build up and the loose joint) but also works on the past because the dust has already built up.<br />

That the action was poorly executed might never actually be understood because the cabinet was<br />

destroyed in the fire but thefact that it is Corrective rather than Preventive can be understood in advance.<br />

4. Preventive Action: requires working on the cause of a future event (again, taking the action without<br />

knowing if there would ever even be a fire) and this would require, for example, a dust proof cabinet and<br />

improved design of electrical joints.<br />

It is easy to see that each of these actions could, if we used the dictionary definition of proactive, be described<br />

as proactive. That is, something was done. Yet they are all very different in the timing of their execution and<br />

their impact on the incident. Perhaps by using the Activity Matrix we can better predetermine the options and<br />

recognize the real choices that we face.<br />

Let’s look at another example.<br />

Materials management is a major problem for many companies and is of major concern to anyone trying to<br />

manage the reliability of plant and equipment. The two key issues faced with materials management are stock<br />

outs of materials held in inventory (resulting in delays to repairs) and an over expenditure in inventory (resulting<br />

in the wasting of cash that could have been better used elsewhere). It is important to realize that both of these<br />

issues are effects, not causes. The causes of these two effects are the management systems and decisions<br />

that lead to the stock out or over expenditure.<br />

Using the new Activity Matrix we can now examine various options.<br />

The initial reaction of many people looking to take action relating to materials management is to utilize software<br />

to recalculate the required holding levels based on the usage and supply data. This is often incorrectly referred<br />

to as optimization. Far from being truly proactive, the software review works on the effect of the problem<br />

(incorrect reorder settings) and works on the past (using historical data) and is actually an Adaptive Action fitting<br />

very neatly into position 2 on the matrix (Figure 1). This approach makes no attempt to change the issues that<br />

resulted in the incorrect reorder setting. Plus, in most cases the data is actually of little or no value because it<br />

reflects the past not the future. This is a classic example of an action that could be considered proactive (as in<br />

‘we did something’) but really isn’t.


Why Being Proactive Is No Longer Enough<br />

The next action often taken is to target different inventory types, such as obsolete or slow moving stock, with<br />

a view to selling or removing the stock. Again, this is an Adaptive Action as it works on the effect (overstocks)<br />

and works on the past (no action is taken to change the recurrence of the effect). Also, the causes of the<br />

problem are not being addressed, only the effect.<br />

While both of the above approaches might show short term benefit they do not prevent future problems and<br />

can be equated to using the fire extinguisher in our earlier example.<br />

An alternative option is to train everyone involved in materials management on the issues they face, their<br />

influence on the outcomes and the decisions they can make to influence results. This is analogous with<br />

training the machine operator in using the fire extinguisher – a Contingent Action (position 1 in Figure 1). For<br />

this option when something happens (say, stock turns going down or systematic material delays) the people<br />

know what to do to correct the problems. They may not individually have the authority to make the changes<br />

required to prevent the problem reoccurring but an appropriate review process can take care of that.<br />

A better option is to work on the cause of the problem and to work on the future. This requires putting in place<br />

systems to manage materials to deliver the required availability without over spending even when it is not known<br />

if there would ever be a problem. This is genuine prevention and so sits squarely in the Preventive Action<br />

box (position 4 in Figure 1). Examples of the actions to take include reviewing the materials management<br />

procedures and policies and reviewing and aligning responsibilities. These both form part of what is known<br />

as Inventory Process Optimization. Think of this in terms of the dust proof cabinet and redesigned joints<br />

(eliminating the cause) in our fire example.<br />

As you can see using the Activity Matrix has forced us to think in terms of the four elements: cause, effect,<br />

past, and future. Thus we can now evaluate each of the options to determine which really are proactive and<br />

which are merely dealing with the effects with no preventive impact. This analysis enables us to make better<br />

and clearer decisions on the actions that we implement.<br />

A New Way to Be Pro-Active<br />

Being genuinely proactive is very difficult. This is because Adaptive and Corrective Actions provide an instant<br />

gratification, as in ‘I achieved this, I fixed the problem’. This comes from working on something that has<br />

already happened and being able to deal with it. Whereas being proactive eliminates the ‘feel good’ factor<br />

because you are working to prevent something from occurring, there is no instant gratification.<br />

Perhaps because of this, over the past 20 years it seems that the definition of proactive has changed from<br />

‘prevention’ to ‘doing something’. This has meant that almost any action can be claimed to be ‘proactive’ and<br />

the term is therefore almost meaningless. What is now needed is a new approach that enables objective<br />

evaluation of the available options to determine those that are genuinely preventive and those that are merely<br />

corrective or adaptive. This is the Activity Matrix in Figure 1.<br />

Using the Activity Matrix has enabled us to review two different types of situations and to evaluate the options<br />

under each. From this we can see that not all options are equal. Some work on the cause, some on the effect.<br />

Some work on the past, some work on the future. A truly proactive and preventive option works on both the<br />

cause and the future.<br />

As the old saying goes, prevention is better than cure, and it is always better to prevent future causes of<br />

problems than to work on the effects once the problem has arisen. Next time you are faced with a decision on<br />

what action to take, try fitting your choice to the Activity Matrix and see which category the option fits into. This<br />

will enable you to explore the causes, effects, and options to determine better and longer lasting solutions.<br />

Footnote:<br />

Stephen Covey actually had a very different definition of proactive to the one that is recorded in the dictionary.<br />

Covey’s definition of proactive related to an individual’s freedom to choose how they respond to what happens<br />

to them rather than relating to preparation for an expected occurrence or situation.<br />

References:<br />

• The 7 Habits of Highly Effective People, Stephen Covey<br />

• Dictionary.com<br />

• The Concise Oxford Dictionary<br />

• Value Based Success, Alan Weiss<br />

46<br />

Phillip Slater is a Materials Management Specialist and the developer of Inventory Process Optimization. He is the<br />

author of a number of management books, including Smart Inventory Solutions and The Optimization Trap.<br />

Contact Phillip directly at pslater@InitiateAction.com or visit the website www.InitiateAction.com<br />

(This article was previously published in the UPTIME magazine)<br />

Vol 23 No 3 AMMJ


Guiding Principles for Maintenance Planning and Scheduling<br />

By Ricky Smith and Dare Petreski (USA)<br />

“Focusing an organization’s efforts is the only way to achieve and maintain success”<br />

Guiding Principles are principles an organization must follow in order to be successful in any area where<br />

there may not be proper alignment. Planning and scheduling will never be effective without the alignment of<br />

Production, Maintenance, and Engineering.<br />

Guiding Principles keeps an organization focused and the success of planning and scheduling hinges on these<br />

principles. Planning and Scheduling Guiding Principles are developed together with leadership in Production,<br />

Maintenance, Maintenance Planning, Maintenance Scheduling, <strong>Reliability</strong> Engineering, Maintenance<br />

Engineering, and Project Engineering. Developing these principles together as a team allows an organization<br />

to be aligned in their efforts and ensure success of Maintenance Planning and Scheduling.<br />

Planning Guiding Principles<br />

• All “critical” work will have effective work procedures developed.<br />

• All Preventive Maintenance / Condition Monitoring (with exception of regulatory<br />

compliance PMs) must address specific failure modes.<br />

• Planners focus “only on future work”.<br />

• Bill of Materials must be developed for all Critical Equipment.<br />

• Production and Maintenance must be aligned in the planning process:<br />

- Roles and Responsibilities<br />

- Expectations<br />

- Metrics<br />

• Jobs not previously planned will be “scoped” by the maintenance technician & the<br />

planner.<br />

Scheduling Guiding Principles<br />

• Planned Jobs must have all parts on site and kitted before being scheduled.<br />

• Availability of equipment must be communicated to maintenance at least 7 days in advance.<br />

• Manage the backlog:<br />

- Total<br />

- Ready to Schedule<br />

- Waiting Parts<br />

• Perform an after-action review on any shutdown over 4 hours using the “2 Up / 2 Down Rule”<br />

“2 Up / 2 Down Rule”<br />

Most organizations fail with their after action review or the reviews do not provide expected results.<br />

In the US Army they use the 2 Up / 2 Down Rule. For any after action review you identify with your<br />

team the 2 things you need to sustain (you did this very well) and the 2 things you need to improve.<br />

You post the 2 Ups and the 2 Downs. The next after action review on the same issue should result in<br />

the 2 Downs becoming the 2 Ups. You cannot improve everything overnight so you must take change<br />

in small bites.<br />

Maintenance Planning and Scheduling is key to the success of any organization however it must be managed<br />

so that everyone understands the rules and follows them.<br />

If you have a question or comment please send an email to Ricky Smith at rsmith@gpallied.com<br />

Editors Comment:<br />

Ricky Smith, one of the World’s best known speakers and authors on Maintenance and <strong>Reliability</strong> issues, is<br />

contributing a regular column to the Asset Management and Maintenance Journal.<br />

Ricky Smith has a New Book: “Industrial Repair, Best Maintenance Practices”<br />

This book is available from Amazon at http://www.amazon.com/Industrial-Machinery-Repair-Maintenance-<br />

Engineering/dp/0750676213/ref=cm_cr_pr_product_top/183-4540390-6320933?<br />

To Subscribe to the AMMJ go to page 60 or go to www.maintenancejournal.com<br />

to download the SUBSCRIPTION FORM. Annual Subscription is from $80


Use of an Asset Productivity Index<br />

in Benchmarking Performance of<br />

Productive Assets<br />

Steve Berquist Fluor Operations & Maintenance (Australia)<br />

(A Paper Presented at ICOMS Asset Management Conference, Sydney 2009)<br />

This paper describes an approach for developing an overall Asset Productivity Index (API) for capitalintensive<br />

productive physical assets. The API is a suite of process metrics and results metrics that<br />

Fluor has grouped and weighted to provide an overall single value know as the API. The use of this<br />

approach in asset performance improvement step change programs is discussed together with issues<br />

surrounding getting the balance right between process and results metrics. The use of metrics to set<br />

targets for step-change improvement programs together with the need to recognise both the time<br />

domain and logical relationship between metrics when change is being implemented is addressed.<br />

Finally an example is provided of the use of the API using a case study.<br />

INTRODUCTION<br />

The use of data for benchmarking the current level of performance of an organisations maintenance and asset<br />

management function is common practice in mature industries. Various industry specific organisations provide<br />

a service calculating a wide range of metrics using customer data provided and then reporting performance<br />

compared to the total population of customer benchmarks recorded. The aim is usually to create awareness<br />

of those areas where a company’s performance is below industry top quartile in any given metric and to then<br />

decide what action if any to take. Often this may result in arranging visits to other companies to learn of the<br />

practices they used to achieve top quartile results or else using consultants or other industry experts to advise<br />

what to do to improve.<br />

One of the challenges faced by maintenance and asset management professionals in preparing to commence<br />

on a program of benchmarking and subsequent improvement actions is to convince senior business executives<br />

that there is significant business benefit available from doing so i.e. a leap of faith is not required. Benchmarking<br />

projects can be expensive often requiring a significant commitment of internal resources together with the<br />

fees of the benchmarking organisation. Step change improvement projects embarked upon following a<br />

benchmarking study require detailed justification to secure the funding required.<br />

Benchmarking studies often produce a bewildering number of metrics and charts showing where the audited<br />

company sits compared to others. The reports are voluminous often and there is usually little guidance as<br />

to which metrics are more important nor to which ones should be the focus of management attention before<br />

others when it comes to taking action to improve.<br />

The time lag between process metrics improving and results metrics improving is another risk to management<br />

commitment to change programs with long delays often leading to doubt and loss of faith that the program<br />

will succeed. Overly optimistic claims of the rate of improvement made to secure management support for<br />

proposed change initiative can ultimately lead to loss of credibility with the program terminated prematurely<br />

due to lack of timely results.<br />

Fluor has developed an approach called the Asset Productivity Index (API) that uses a focused collection of<br />

maintenance and asset management metrics weighted together to provide an overall single measure of an<br />

organisations current success at generating asset productivity for the business. The API is calculated using<br />

data collected from the results currently being achieved by the asset and is usually combined with a diagnostic<br />

audit to present the performance gap between current and potential future performance available. A detailed<br />

step-change improvement plan is then developed if the business benefits from closing the performance gap<br />

are quantified as significant. Once an organisation decides to embark on a program of change in order to<br />

achieve improved business outcomes the API allows measurement of progress towards this objective.<br />

THE ASSET PRODUCTIVITY INDEX (API)<br />

Definition of API Suite of Metrics<br />

The API is comprised of the following collection of Key Result Areas (KRA’s) that the authors company believes<br />

provides a balanced scorecard of success in asset management’s delivery of business benefit from productive<br />

assets. The approach is similar to the calculation of a Consumer Price Index (CPI) where a basket of consumer<br />

expenditure items is weighted to produce an overall index that can be trended as a measure of inflation and<br />

the cost of living. Another example is from the health and fitness sector where a suite of measurements from


Vol 23 No 3 AMMJ<br />

medical and physical tests on a person is used to calculate a set of metrics that are weighted and combined to<br />

arrive at an effective apparent age for the person. The goal being to improve ones health and fitness to become<br />

“younger”. The basket of metrics Fluor has selected for its API is as shown in Table 1a and 1b below:<br />

Table 1a API metrics, definitions and weightings<br />

49<br />

Key Result Area Metric Definition<br />

Health Safety<br />

Environment<br />

Work Process<br />

Control<br />

MRO Materials<br />

Organisational<br />

Management<br />

Contractor<br />

Management<br />

An API In Benchmarking Assets<br />

1 Recordable Case Frequency Rate Number of recordable safety incidents. Expressed per million hours<br />

worked.<br />

2 Lost Workday Frequency Rate Number of shifts lost due to safety incidents. Expressed per million<br />

hours worked.<br />

3 Reportable Environmental<br />

Incidents<br />

Each metric is measured for the plant being assessed and the API score calculated using on a scale of 0% -<br />

100% of the range of values assessed by Fluor’s database of benchmarks covering bottom quartile through top<br />

quartile performance for that metric. The API score is determined as weighted percentage for all categories.<br />

Metric<br />

Weight<br />

25%<br />

50%<br />

Number of incidents requiring report to compliance agencies 25%<br />

HSE KRA Weighting = 10%<br />

1 Work Order Discipline Percentage Total labour hours recorded on closed work orders as percentage of all<br />

maintenance hours worked.<br />

2 Percentage of Breakdown /<br />

Emergency Work<br />

3 Craft Technician Productivity<br />

(Tool time) Percentage<br />

Number of emergency or breakdown work raised orders as percentage<br />

of all work orders created.<br />

Maintenance worker tool time percentage (wrench time) based on formal<br />

field measurement.<br />

4 Percentage of Planned Work Total labour hours recorded on planned work orders as percentage of all<br />

maintenance labour hours worked.<br />

5 Schedule Compliance Percentage Total labour hours on work orders that were completed on schedule as<br />

percentage of all labour hours scheduled.<br />

1 Stores Inventory as Percentage of<br />

Asset Replacement Value<br />

2 Stores Inventory Accuracy<br />

Percentage<br />

3 Supplier Service Level<br />

Percentage<br />

4 Percentage MRO Material<br />

Purchased via Leveraged<br />

Agreements<br />

Work Process Control KRA Weighting = 20%<br />

Total dollar value of on hand MRO inventory as percentage of total dollar<br />

value to replace the entire facility.<br />

Total number of MRO line items inventoried that were equal to the<br />

number of on hand items listed in the CMMS.<br />

Total number of MRO line items received on time from supplier as<br />

percentage of total number of MRO line items received into stores.<br />

Total dollar value of MRO items purchased using leveraged supplier<br />

agreements as % of all MRO items purchased.<br />

MRO Materials KRA Weighting = 15%<br />

1 Supervisor Span of Control Ratio Total number of maintenance craft workers divided by total number of<br />

supervisors.<br />

2 Ratio of Maintenance Planners to<br />

Maintenance Craft Workers<br />

3 Support Ratio – Percentage of<br />

Management Staff to Total<br />

Maintenance Workforce<br />

Total number of maintenance craft workers divided by total number of<br />

maintenance planners.<br />

Total number of management staff in maintenance organisation divide by<br />

total number of people employed in maintenance organisation<br />

Organisational Management KRA Weighting = 10%<br />

1 Contractor Spend Distribution Total dollar value of contracted services received from the contractor<br />

with the biggest total spend as percentage of total spend for all<br />

contracted services received.<br />

2 Contractor OSHA Recordable<br />

Case Frequency Rate<br />

3 Contractor Productivity (Tool time)<br />

Percentage<br />

4 Contractor Manager Survey<br />

Result<br />

Number of recordable safety incidents experienced by contractors.<br />

Expressed per million hours worked.<br />

Contractor maintenance worker tool time percentage (wrench time)<br />

based on formal field measurement.<br />

Score from Fluor’s “Contractor Manager Survey” completed by the site<br />

person responsible for Contractor Management<br />

Contractor Management KRA Weighting = 10%<br />

20%<br />

10%<br />

40%<br />

20%<br />

10%<br />

25%<br />

25%<br />

25%<br />

25%<br />

33%<br />

33%<br />

33%<br />

30%<br />

30%<br />

20%<br />

20%


An API In Benchmarking Assets<br />

Table 1b API metrics, definitions and weightings (continued)<br />

<strong>Reliability</strong><br />

Availability<br />

1 Maintenance Cost as Percentage<br />

of Asset Replacement Value<br />

2 PM Work Hours as Percentage of<br />

Total Work Hours<br />

3 Percentage of All Equipment<br />

Documented in Master Equipment<br />

List (MEL)<br />

4 Percentage of All Equipment<br />

Assigned with a Criticality Rating<br />

Table 2 shows an example of<br />

a completed API scoresheet<br />

for the Work Process Control<br />

category.<br />

The overall results are<br />

shown graphically in Figure<br />

1. Quartiles shown for each<br />

API category indicate where<br />

the plant sits compared to<br />

other benchmarked facilities<br />

and indicating the scope<br />

for improvement to reach<br />

top quartile performance if<br />

required.<br />

5 Predictive Maintenance Technology Implementation<br />

Are PdM techniques applied<br />

widely across site?<br />

Do All Time Based PM Tasks<br />

Auto Trigger WO’s in the CMMS?<br />

Number of PdM Tasks Performed<br />

In House?<br />

Validation of Asset Productivity Index Methodology<br />

50 Vol 23 No 3 AMMJ<br />

Total maintenance dollar spend as percentage of total dollar value to<br />

replace the entire facility.<br />

Total craft hours worked on PM work orders as percentage of all<br />

maintenance craft hours worked.<br />

Total number of equipment pieces documented in the CMMS MEL as<br />

percentage of total number of pieces of equipment installed in site.<br />

Total number of pieces of equipment with a criticality rating assigned<br />

jointly Operations & Maintenance personnel in the CMMS as percentage<br />

of total equipment pieces in MEL.<br />

The Maintenance and <strong>Reliability</strong> Center (MRC) at the University of Tennessee conducted a year-long study and<br />

validation effort in 2004 and 2005 to determine the appropriateness and validity of the Fluor API benchmarking<br />

process and measures.<br />

The MRC performed literature searches and analysis to determine the validity of the measures used in the<br />

API tool. This effort enabled the MRC to determine that the metrics included in the Fluor API tool were, in fact,<br />

the most appropriate and valid measures when assessing a maintenance organisation. Although there are<br />

numerous other tools currently in use within industry the Fluor Asset Productivity Index is highly capable in<br />

terms of measuring maintenance excellence and serving as a benchmark of maintenance performance.<br />

The MRC then collected, validated and analyzed API data submitted by over 35 companies as well as from<br />

other companies that Fluor had previously assessed. An array of statistical analyses determined the quartile<br />

rankings of the API data collected. The quartile rankings are used by Fluor for API Index purposes and are<br />

regularly updated as data from additional companies is included into the database.<br />

20%<br />

20%<br />

20%<br />

15%<br />

Yes or No 10%<br />

Yes or No 10%<br />

Total number of different PdM technologies applied using in house<br />

resources as percentage of all PdM technologies applied at site.<br />

<strong>Reliability</strong> KRA Weighting = 25%<br />

1 Run Rate Percentage Sum of actual run rates for all equipment as percentage of theoretical<br />

maximum run rates of all equipment.<br />

2 First Pass Yield Percentage Total volume of acceptable quality product produced during cycle/batch<br />

as percentage of total volume put through.<br />

3 Plant Uptime Percentage Total hours of actual run time as percentage of total available run hours<br />

during period.<br />

4 OEE Run Rate % x First Pass Yield % x Uptime% = OEE 25%<br />

Availability KRA Weighting = 10%<br />

Total KRA Weighting = 100%<br />

Table 2 Example of completed API scoresheet<br />

N KRA CATEGORY<br />

WEIGHT OF<br />

CATEGORY<br />

(%)<br />

II Work Process Control 20<br />

METRIC<br />

WEIGH<br />

T (%)<br />

MEASURED<br />

METRIC<br />

VALUE<br />

5%<br />

25%<br />

25%<br />

25%<br />

API<br />

INDEX<br />

1 Work Order Discipline Percentage 20 3.98 % 0.00<br />

2 Percentage of Breakdown/Emergency Work 10 14.68 % 1.03<br />

3 Craft Technician Productivity (Tool Time)<br />

Percentage<br />

40 20.00 % 0.00<br />

4 Percentage of Planned Work 20 24.17 % 0.00<br />

5 Schedule Compliance Percentage 10 32.11 % 0.94<br />

TOTAL 1.97


Vol 23 No 3 AMMJ<br />

USE OF METRICS TO DRIVE IMPROVEMENT PROGRAMS<br />

Following the initial benchmarking of a businesses asset performance metrics with a decision to improve<br />

performance taken the question then becomes how to measure if the improvement plans are working.<br />

Management expect to see results and require regular reports on progress towards the improved business<br />

objective targets. Improvement plans will typically contain a series of actions that if successfully implemented<br />

will result in a positive change in the business. These actions will span multiple business results areas e.g.<br />

maintenance planning, equipment reliability, materials management, and contractor management. In order<br />

to prepare an improvement plan it is important to understand the relationship between leading and lagging<br />

metrics and then to develop a project schedule<br />

that contains achievable targets for delivery of<br />

improved results.<br />

The Asset Performance Index suite of metrics<br />

presented in this paper is an example of a suite of<br />

metrics spanning multiple business results areas<br />

containing both leading and lagging indicators.<br />

The terms leading indicator and lagging indicator<br />

describe those metrics that are either outcomes<br />

of (lagging) or influential in (leading) achieving<br />

a certain business objective. For example,<br />

unless the reliability of the equipment improves<br />

the percentage of breakdown/emergency<br />

work will not reduce. Unless the percentage<br />

of breakdown/emergency work reduces, craft<br />

technician productivity will not increase. Unless<br />

craft productivity increases, the total labour cost<br />

of maintenance will not reduce. Unless the total<br />

labour cost of maintenance reduces, the overall<br />

business objective of reduced production cost<br />

per unit will not reduce. Any metric can be a<br />

leading or lagging indicator of another with the<br />

understanding of the relationships and logic<br />

between each critical to improvement planning.<br />

The model in Figure 2 describes the logical<br />

relationship between metrics. Process metrics<br />

measure the performance of work processes.<br />

Results metrics measure the results achieved<br />

from our work processes. It will usually require process metrics to improve in several work areas in order to<br />

generate a sustainable improvement in a result metric. When our results areas are strategic to our business<br />

objectives then the financial performance of the business, as measure by the business metrics, is positively<br />

impacted. The API suite presented in this paper contains both process and results metrics. Process metrics<br />

dominate since they are direct measures of the various work process performances that are the targets for<br />

the step change improvement programs that often result from a benchmarking initiative. Table 3 illustrates the<br />

linkage between the API metrics in both logic and time sequencing when preparing a business improvement<br />

plan.<br />

Work Process<br />

Control<br />

KRA API METRIC<br />

LEVEL 1<br />

Aug<br />

51<br />

LEVEL 2<br />

Oct<br />

An API In Benchmarking Assets<br />

Figure 1 Results presentation for API assessment<br />

Figure 2 Relationship between lead and lag metrics.<br />

TARGETS<br />

LEVEL 3<br />

Dec<br />

LEVEL 4<br />

Feb<br />

LEVEL 5<br />

Apr<br />

8 16 24 32 40<br />

% Work Order Discipline 100% 100% 100% 100% 100%<br />

% Daily Schedule Compliance<br />

Current<br />

Result<br />

Week Number<br />

Not<br />

applicable<br />

35% 50% 65% 80%<br />

% of Planned Work 30% 50% 70% 80% 90%<br />

Craft Technician Productivity 30%<br />

Not<br />

measured<br />

HS & E Work Process Control MRO Organization Management<br />

Contractor Management <strong>Reliability</strong> Availability<br />

Table 3 Example of improvement plan with targets set for metrics over 40 week period<br />

Asset Performance Improvement Metrics<br />

40%<br />

Not<br />

measured<br />

Frequency &<br />

Status<br />

Bi-Weekly<br />

Active<br />

Daily<br />

Active<br />

Bi-Weekly<br />

Active<br />

Provided<br />

by<br />

CMMS<br />

Excel<br />

Daily<br />

Schedule<br />

CMMS<br />

Total Maintenance<br />

Calculation Method<br />

Total Labor-Hours<br />

Charged to Work<br />

Orders divided by<br />

Total Work Hours<br />

Paid<br />

Total Hours Worked<br />

as Scheduled divided<br />

by Total Scheduled<br />

Hours<br />

Planned Labor Hours<br />

Worked divided by<br />

Total Work Hours<br />

Paid<br />

50% 2 month Study Work Sampling


An API In Benchmarking Assets<br />

This example shows how craft productivity is not expected to reach the target of 50% tool time until daily<br />

schedule compliance of 80% or better is being achieved and planned work is making up over 90% of work<br />

delivered. Work order labour reporting discipline of 100% is a fundamental requirement expected very early<br />

in the improvement project in order to manage any improvement program. The time sequencing or schedule<br />

for each metrics improvement is shown for this example together with information on how often the data for<br />

each metric is collected, where the data comes from and the calculation method used to calculate each metric.<br />

A similar approach is used for the entire suite of metrics being used for managing the Asset Performance<br />

Improvement program.<br />

A clear understanding of the leading/lagging relationships and logical linkages between each metric is key<br />

to the development of a credible improvement plan with targets. Without this frustration at the slow rate of<br />

improvement of a lag metric such as cost may undermine the success of a change initiative when the leading<br />

indicators may well be demonstrating encouraging progress in changing a work processes performance.<br />

CASE STUDY<br />

The API approach presented was applied recently to a large industrial facility. The facility has participated for<br />

many years in a well-known international benchmarking study where facilities all over the world provide data<br />

to the benchmarking organisation and receive a report containing results metrics that benchmark the facilities<br />

performance in a number of key areas including cost, process efficiency and equipment reliability. The facility<br />

benchmarked in the fourth quartile of its relevant peer facilities and undertook to introduce a process of change<br />

to improve its competitive position significantly. The results metric targeted as the top priority for improvement<br />

was maintenance cost per unit output.<br />

The use of the API suite of metrics facilitated the diagnostic insight to identify a range of issues with work processes<br />

that were far from best practise in many areas. The results metrics from the international benchmarking study<br />

did not provide the diagnostic information for use in a change program. They merely highlighted the results gap<br />

between the facility and their cohort. The API results presented in Figure 1 show that overall the facility was a<br />

third quartile performer in asset productivity with a score of 38%.<br />

The results highlight three key areas of work process performance that require significant improvement<br />

• Work process control (planning & scheduling of maintenance) – fourth quartile performer<br />

• MRO materials management – fourth quartile performer<br />

• Contractor management – fourth quartile performer<br />

These results provided the management of the facility with the tactical information on where to first target the<br />

change initiative. The quantification enabled management to understand the magnitude of the deviation from<br />

best practice maintenance and the size of the opportunity to improve.<br />

A benefits case for improvement developed based on the opportunities available to close the gaps to best<br />

practice is presented below.<br />

The savings available<br />

confirmed that the facility<br />

had the potential for<br />

improving its maintenance<br />

performance from fourth<br />

quartile to top quartile of its<br />

peer group.<br />

In this case study it was<br />

recommended that for<br />

pursuing step-change<br />

improvements in plant<br />

maintenance practices the<br />

most effective approach is<br />

to establish focus teams<br />

that will initially be focused<br />

the following areas<br />

52 Vol 23 No 3 AMMJ<br />

As-Is To-Be Baseline Target Saving<br />

Labour Productivity Improvement<br />

Owner Maintenance 20% 40% $ 6,952,667 $ 3,476,334 $ 3,476,334<br />

Contractor Maintenance 20% 40% $ 16,000,000 $ 8,000,000 $ 8,000,000<br />

Contractor Overtime<br />

<strong>Reliability</strong> Improvement<br />

15% 5% $ 1,400,000 $ 460,000.00 $ 940,000<br />

$ 12,416,334<br />

Material $ reduction 100% 95% $ 6,459,083 $ 6,136,129 $ 322,954<br />

Labour $ reduction<br />

MRO Processes<br />

100% 80% $ 1,500,000 $ 1,200,000 $ 300,000<br />

$ 622,954<br />

Material waste reduction 100% 95% $ 6,459,083 $ 6,136,129 $ 322,954<br />

Material Purchased cost reduction 100% 95% $ 8,000,000 $ 7,600,000 $ 400,000<br />

Planned contractors reduction (reduced margin) 14% 10% $ 2,160,000 $ 1,600,000 $ 560,000<br />

MRO inventory reduction<br />

Contract Management Improvement<br />

100% 88% $ 12,500,000 $ 11,000,000 $ 1,500,000<br />

$ 2,782,954<br />

Contractor Materials & Other Services 100% 95% $ 16,197,111 $ 15,387,255 $ 809,856<br />

Subcontracts Direct to Owner $ 25,000<br />

Civil Contract Cost & Scope reduction 100% 92% $ 2,400,000 $ 2,200,000 $ 200,000<br />

Crane Hire Rationalisation $ 10,000<br />

Scaffold Hire Ratiopnalisation 100% 89% $ 1,300,000 $ 1,150,000 $ 150,000<br />

$ 1,194,856<br />

TOTAL SAVINGS $<br />

17,017,098<br />

• Work process control (labour productivity) • Equipment reliability (failure elimination)<br />

• Contractor management • MRO • Shutdown management<br />

Each focus team must validate the benefits case and the implementation costs. They must develop a team<br />

Charter for management approval stating how the focus team will go about achieving the changes required.<br />

Finally, the team will deliver the activities outlined in the Charter with a full time commitment commonly required.<br />

The goal being a sustainable change in the work processes used that will become embedded and sustainable<br />

into the future.


Vol 23 No 3 AMMJ<br />

The costs of implementing the step changes required for this case study are not presented in this paper.<br />

Costs will depend on the strategy used to introduce the required changes and the timeframe over which the<br />

change must be achieved. Costs to consider include labour (internal and external resources), expenses<br />

(travel and accommodation, training, software and hardware, equipment modifications) and any performance<br />

fees/incentives/rewards used to motivate success.<br />

CONCLUSIONS<br />

The use of an Asset Productivity Index (API) has proven to be practical and effective as an overall measure of<br />

a businesses performance in achieving productivity from its physical assets. Unlike traditional benchmarking<br />

approaches, the API provides diagnostic insight into the work processes that require improving enabling an<br />

improvement plan to be developed from the results of the study.<br />

The mix of process and results metrics allows an improvement plan to be developed incorporating metrics with<br />

a logical time sequenced relationship that recognises that results metrics take time to respond to the improved<br />

processes implemented during a step change improvement program.<br />

ACKNOWLEDGEMENTS<br />

53<br />

An API In Benchmarking Assets<br />

The author wishes to acknowledge his colleagues in Fluor’s Greenville South Carolina office who have<br />

developed and tested the API suite of metrics on assessment projects worldwide for both client performed<br />

maintenance operations and Fluor performed maintenance projects.<br />

REFERENCES<br />

1 Humphries, James B & Cunic, Bradley K 2004, ‘Improving Asset Performance: A Maintenance Road Map’,<br />

Chemical Engineering, August 2004, Reprint.<br />

2 Fluor O&M API Homepage, viewed 21 March 2009, <br />

Technical Short Feature:<br />

Electrical Damage to Rolling Element Bearings<br />

Electrical damage to rolling element bearings is a common cause of failure - common<br />

enough to have a whole category listed under the ISO standard for Bearing Damage<br />

(ISO 15243:2004, from www.iso.org) It’s technically called electrical erosion. So where<br />

does the damage come from, and what can you do to prevent it from happening in your<br />

machines?<br />

There are basically four cases to consider: Is the machine moving or not; and are you<br />

getting current leakage, or a high amperage discharge through the bearings?<br />

Electrical current passage through bearings can happen when machines are not<br />

moving. Example: your friendly contractor does some welding at your plant and decides<br />

to attach her ground via your nearby electric motor. This would be a high amperage<br />

discharge, and might “weld” bearing parts together internally. Low intensity current<br />

would likely produce many tiny craters that aggregate into darker areas of damage. If<br />

you have burnt-smelling lubricant as well, it’s another confirmation of current leakage. This leakage might be<br />

from static discharge (are you making plastic or paper products?) or from high voltage current spikes caused<br />

by variable frequency drive (VFD) converters.<br />

When the machine is moving, the current passage often produces a very regular pattern of fine, dark lines<br />

across the bearing raceway. These can grow in size and depth as the damage continues. If you don’t have<br />

vibration monitoring, eventually an operator will hear it, hopefully before something catastrophic happens.<br />

What can be done to eliminate these unwanted currents? If you suspect static discharge, inspect your<br />

grounding: straps get corroded or come loose. If you suspect VFD’s as the source, have an expert look at<br />

your cabling, especially cable quality, lengths and termination.<br />

Some motors and generator sets simply produce stray currents that can’t be eliminated. In these cases,<br />

change to a bearing with Insulation (<strong>SKF</strong> Insocoat, for example) or a bearing with ceramic rolling elements to<br />

allow the current to go safely to ground. Whatever you’d pay for these parts is a small cost considering the<br />

price of your downtime. Content and pictures courtesy of <strong>SKF</strong> @ptitude Exchange


News Feature:<br />

Non Stop Crushing<br />

At Somincor Mine<br />

By Peter Wise and Photographs by Raquel Wise www.evolution.skf.com (Portugal)<br />

First Published in the Evolution Magazine No 2-2010<br />

Unscheduled stoppages can hit mine production hard. Portugal’s Somincor turned to <strong>SKF</strong> to<br />

keep its rock crushers running and facilitate maintenance.<br />

Every 24 hours, some 1000 metres<br />

below the sunlit plains of southern<br />

Portugal, hundreds of miners,<br />

working in shifts in noisy, dust-laden<br />

darkness, lift about 12,000 tonnes<br />

of hard rock from one of Europe’s<br />

largest copper-ore mine.<br />

The Neves-Corvo mine is one of<br />

the world’s biggest deposits of<br />

massive sulfides, rocks in which<br />

volcanic activity has left rich seams<br />

of copper, zinc, silver and other<br />

minerals. Run by Somincor, a wholly<br />

owned subsidiary of Lundin Mining<br />

Corporation, a Canadian group<br />

based in Canada, the Neves-Corvo<br />

mine has been operating since<br />

1989 and has set a 2009 copperore<br />

extraction target of 3 million<br />

tonnes.<br />

Somincor’s commitment to such<br />

ambitious goals means keeping<br />

unscheduled production stoppages<br />

to an absolute minimum. “For<br />

every hour we lose, we forfeit the<br />

extraction of about 550 tonnes of<br />

ore,” says Jacinto Palma, head of<br />

maintenance at the mine. “Every<br />

breakdown is a serious challenge<br />

to our production targets.”<br />

Preventing unplanned stoppages, however, is a particularly difficult challenge in the aggressive conditions<br />

of the Neves-Corvo mine. “We operate in a hostile environment where constant vibrations and corrosion by<br />

water, dust, sand and cement test our machinery to the limit,” says Palma.<br />

In 2008 and early 2009, Somincor suffered several long, unprogrammed production stoppages due to<br />

mechanical problems with the chassis supporting the motors that drive the mine’s two underground crushers<br />

– powerful machines that crush the rock into more manageable pieces before it is hauled to the surface.<br />

“The chassis had been in place since the mine began operating 20 years ago,” says Palma. “As a result of<br />

corrosion and normal wear and tear, we began to experience a series of problems as the transmission belts<br />

began repeatedly breaking, twisting or coming off the pulley wheels.”<br />

In early 2009, Somincor talked to <strong>SKF</strong> about the possibility of not simply replacing the two motor chassis, but<br />

of installing complete new systems that would not only be much more effective in preventing stoppages but<br />

would also significantly reduce the length of breakdowns when they did occur.<br />

“Because the motors were bolted onto the chassis, changing a broken belt could take up to three or four<br />

hours,” says Palma. “That means a production loss of more than 1,200 tonnes, the equivalent of 10 percent of<br />

the daily extraction. When that happens several times in a year, it amounts to a significant losses.”<br />

Somincor approached <strong>SKF</strong> through Vedrol, a local <strong>SKF</strong> Authorized Distributor that visits the mine at least once<br />

a week. “We had seen the kind of chassis we were looking for in the <strong>SKF</strong> literature and wanted to sound out<br />

the possibility of using them here,” says Palma.


Vol 23 No 3 AMMJ<br />

An integrated solution<br />

<strong>SKF</strong> provided an integrated<br />

solution to ongoing problems<br />

with unplanned stoppages of<br />

the D0 550 and D0 700 rock<br />

crushers at Somincor’s Neves-<br />

Corvo mine. The solution<br />

involved replacing the existing<br />

metal motor chassis and<br />

providing a hydraulic system to<br />

enable the motors to be moved<br />

back so that belts could be<br />

changed, tightened or adjusted<br />

quickly. <strong>SKF</strong> also supplied<br />

transmission belts, belt tension<br />

systems, a laser instrument for<br />

aligning pulley wheels, postinstallation<br />

vibration testing and<br />

spares for key components.<br />

55<br />

Non Stop Crushing<br />

In March 2009, a team from <strong>SKF</strong> Portugal made a formal presentation at the mine for an integrated solution<br />

that would address the issues of both unscheduled stoppages and reducing downtime when production did<br />

have to be halted.<br />

“We involved several different departments at <strong>SKF</strong> Portugal in developing a project focused on increasing<br />

mean time between failures,” says Joaquim Claro, <strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong>. “The solution devised involved<br />

replacing the existing support chassis and using a hydraulic system that enables the motors to be moved back<br />

so that belts can be changed, tightened or adjusted very quickly.”<br />

The package also included the supply of transmission belts, belt tension systems, a laser instrument for<br />

aligning pulley wheels, post-installation vibration testing and spares for some key components. <strong>SKF</strong> Portugal<br />

proposed outsourcing the building of the metal chassis to Silvas S.A., a Portuguese engineering company, to<br />

meet Somincor’s requirement for a comprehensive turnkey solution.<br />

Somincor approved the project in May 2009, and the installation was completed in less than three days during<br />

the mine’s annual nine-day maintenance stoppage in July. “Somincor is extremely rigorous about security, and<br />

our team spent the better part of a day in safety training,” says Rogério Rebelo, sales engineer, <strong>SKF</strong> <strong>Reliability</strong><br />

<strong>Systems</strong>. “Each trip with the new equipment down to the D0 550 and D0 700 crushers took about 30 minutes<br />

each way in a 4x4 pickup truck.”<br />

Three months after the installation, the mine had not suffered a single unscheduled stoppage. “The big<br />

advantages of the new system are that it is now much easier and much quicker to tighten the transmission<br />

belts and to make sure that the pulley wheels are properly aligned,” says Palma. “Pulley misalignment was<br />

previously the root cause of belts jumping off the wheels or breaking.”<br />

Claro estimates that any stoppage to change belts or adjust the pulleys will now take 15 to 20 minutes,<br />

compared with up to four hours previously. “The new solution is running very well and is much easier to use,”<br />

says Palma. “It remains to be seen how it responds to the aggressive conditions in the mine over the long term,<br />

but we are confident that it represents an important step forward in efficiency and reliability.” Somincor is now<br />

considering installing a third crusher using the same system.<br />

Neves-Corvo uses drift-and-fill and bench-and-fill mining methods, in which the rock is removed by cutting<br />

vast tunnels or slices through the ore zone. The spaces cleared are filled in again for support. The ore is then<br />

pushed down vertical shafts, falling to lower levels where huge dump trucks, their lights beaming like the eyes<br />

of strange underground beasts, transport it to the one of the two crushers.<br />

After an initial crushing, says Hugo Rianço, a senior maintenance technician with Somincor, the rock is hoisted<br />

in huge “buckets” through a 5 metre diameter shaft some 700 metres to the surface. Above ground, the metal<br />

is separated from the ore using flotation and filtration processes.<br />

New reserves are being discovered at the mine on a regular basis. “This means that our reserves today are<br />

practically at the same level as when the mine began production in 1989,” says Palma. As a result, Neves-<br />

Corvo can look forward to another 20 to 30 years of reaching deep below the earth to lift out valuable metals.


Maintenance News<br />

PRÜFTECHNIK introduces the next generation of FFT data collector and signal analyzer<br />

The new VIBXPERT II features a high degree of ergonomics and<br />

speed. A VGA color screen with over 200,000 colors has been<br />

employed to create an even clearer graphics-based user interface<br />

with excellent user guidance. The ergonomically shaped housing<br />

makes the device particularly comfortable to use. As a data collector,<br />

VIBXPERT II achieves considerably lower measurement times<br />

through the use of the latest processor technology and by optimizing<br />

internal measurement processes. Numerous evaluation functions and<br />

practical measurement templates ease detailed analyses of complex<br />

machinery problems and routine measurements on-site. With the large<br />

data memory of 2 GB and long-life lithium ion batteries, data collection<br />

of up to eight hours can be achieved without interruption.<br />

“The experiences made by our many VIBXPERT users are directly<br />

reflected by the features of this new product. The result is a new<br />

generation of powerful data collectors and analyzers based on<br />

sophisticated technology and featuring intuitive operation,” says<br />

Managing Director Johann Lösl, PRÜFTECHNIK Condition Monitoring<br />

GmbH.<br />

For further information contact: apt Technology Ph: 1300 700002 Email: info@aptgroup.com.au<br />

FLIR launches world first - IR cameras that ‘talk’<br />

FLIR has launched MeterLink TM, an industry-first wireless connection between selected FLIR cameras and Extech (a FLIR<br />

subsidiary) measurement instruments enabling them to ‘talk’ to each other. This revolutionary technology developed by<br />

FLIR is the first time an IR camera is able to interact with more parameters in different applications.<br />

The MeterLink simplifies the work of an electrical or building inspector by making it possible to transfer, via Bluetooth TM ,<br />

the data acquired by the measurement instrument into the infrared camera and implement it on the infrared image for<br />

accurate, coordinated documentation. The new MeterLink technology saves time and eliminates the risk of faulty records<br />

or notes. For example, during infrared inspections of electrical components, users can transmit key electrical readings<br />

such as current or voltage from a MeterLink-enabled Extech EX845 1000A AC/DC clamp meter directly to a FLIR infrared<br />

camera.<br />

For building-related professionals concerned with tracking moisture and water ingress, MeterLink works with the Extech<br />

InspectorPro MO297 multi-function moisture meter and psychrometer.<br />

Roger Christiansz, General Manager FLIR <strong>Systems</strong> Australia said: ‘MeterLink enables FLIR customers to integrate valuable<br />

readings from advanced, multifunction Extech meters into one format, infrared image.’<br />

‘MeterLink and the related connectivity features we are introducing represent FLIR’s commitment to driving innovation and<br />

leadership in the infrared camera industry.” The new, industry-first features include:<br />

• MeterLinkTM – BluetoothTM-based connectivity with Extech measurement instruments<br />

• Instant Reports – In-camera application generates PDF inspection reports on-the-go. Inspectors can easily compile<br />

images and findings into a fully-formatted PDF report that can be given to a client at a job site via USB memory stick.


Vol 23 No 3 AMMJ<br />

Maintenance News<br />

• BluetoothTM Voice Annotation – Connectivity to BluetoothTM handsfree headsets. Inspectors can now connect a<br />

BluetoothTM wireless headset to a FLIR infrared camera for easier recording of voice comments associated with their<br />

inspections.<br />

• Copy-to-USB – Transfer onboard images or reports directly to a USB memory stick. Copy-to-USB increases customer<br />

convenience by saving time and simplifying file sharing without the need for a PC, USB cable, internet, or email.<br />

• IR Window Auto-Correction – Automatic sensitivity compensation for IR windows. IR Window Auto-Correction ensures<br />

thermographers get connected to accurate diagnostics when protective safety interfaces, like view ports or IR windows<br />

are needed.<br />

Visit www.flir.com/thg to learn more. e-mail: info@flir.com.au<br />

Essential IR reading from FLIR before you buy<br />

FLIR, the company which invented infrared camera technology in the 1960s, has released an easy<br />

to read 24-page guide entitled ‘12 things to know before buying an IR camera.’<br />

Available free on request at www. FLIR.com/THG - the company encourages potential IR users to<br />

do some basic research which it says ‘ could save you a lot of money and work in the long run.’<br />

The booklet, written in common-use language and (mostly) free from jargon, takes readers through<br />

basic IR questions. Through this process, the guide helps the reader contemplate what features<br />

they might need, what are the basic IR camera functions and why thermal sensitivity is important.<br />

“Like most things in life, the best decision is made when you’ve done your homework. This booklet<br />

gives you some straightforward ways to think about the field of infrared, how it relates to our<br />

everyday lives and what we do – but more to the point, please always ask for a demonstration of<br />

how the camera can work in your situation.”<br />

ROTALIGN Ultra Expert – Vibration Acceptance Check<br />

The ROTALIGN® Ultra Vibration Acceptance Check application works in combination<br />

with the VIBTOOL® device to measure vibration level according to ISO 10816-3<br />

international standard. The RMS velocity value is wirelessly transferred and stored<br />

back onto ROTALIGN® Ultra where the result is instantly evaluated against the<br />

machine classification threshold. This fulfils the recommendation of the acceptance<br />

check after installation of rotating machinery or any alignment job, ensuring that<br />

machines run without restrictions. The automatically generated Vibration Acceptance<br />

Check reports can be issued either separately or included within the shaft alignment<br />

report.<br />

The stand-alone VIBTOOL® device can measure the following parameters: Vibration<br />

severity, bearing condition, Temperature, RPM, Pump cavitation.<br />

To take your professional Laser Alignments that step further, or for more information,<br />

please contact Kathryn@aquip.com.au<br />

Matrikon Mobile Equipment Monitor solution goes live at southwest U.S. mine<br />

57<br />

Matrikon Inc. a provider of industrial performance monitoring solutions, is pleased to announce that a large multinational<br />

mining company has deployed Matrikon’s Mobile Equipment Monitor to monitor the performance of heavy mobile equipment<br />

at its mine site. This is the third site deployment as part of a contract for each of the company’s North American mines,<br />

originally signed in December 2008. Implementation of the remaining mines is planned for later in 2010.<br />

Mobile Equipment Monitor collects real-time operating data and alarm information from haul trucks, shovels and loaders. It<br />

provides data visualization, trending and analysis, which contribute to improved fleet performance and the ability to reduce<br />

or prevent catastrophic component failures. The end results are a significant reduction in operating and maintenance<br />

(O&M) costs, extended equipment life and improved safety in the mines.<br />

David Fisk, Department Manager, Mining Solutions at Matrikon, stated: “The mine’s commitment to continuing deployment<br />

in spite of tight capital budgets underscores the value that Mobile Equipment Monitor delivers to customers. Mobile<br />

Equipment Monitor, like our other integrated industry applications, combines Matrikon’s leading technology, our operations<br />

know-how and experience, and input from industry leaders to solve very specific industry challenges—in this case,<br />

improving productivity of critical capital assets while lowering cost.”<br />

About Mobile Equipment Monitor: Matrikon Mobile Equipment Monitor empowers Operational Excellence by bridging the<br />

gap between mobile equipment instrumentation and maintenance systems. Mobile Equipment Monitor enables clients to:<br />

· monitor mining equipment in real-time · anticipate and prevent equipment failures<br />

· collaborate across functional areas<br />

· take corrective action by immediately scheduling maintenance and performing related work flow tasks<br />

Mobile Equipment Monitor delivers reduced maintenance costs and improved equipment reliability, effectiveness and asset<br />

life. For more information go to: www.matrikon.com


Vol 23 No 3 AMMJ<br />

Pervidi W3 Mobile – supporting iPhones, Blackberries, iPads, and mobile phones<br />

Techs4Biz Corporation has announced enhancements to Pervidi’s W3, including support for any Browser-enabled device<br />

including iPhones, Blackberries, iPads, and mobile phones.<br />

Pervidi W3 includes the ability to record electronic inspections, audits, site surveys, work orders, and field activities using<br />

any browser-enabled device, dramatically expanding the range of products available for field service personnel to perform<br />

their activities and electronically record the results.<br />

In addition to real-time access to information, Pervidi W3 enables managers and supervisors to reassign work to other field<br />

technicians, verify the status of inspections and work orders, and ensure that activities are performed on time.<br />

www.pervidi.com sales@pervidi.com<br />

Thermography with panoramic function<br />

Applied-Infrared Sensing (AIS) announces the launch of all-new high performance infrared system NEC Thermo GEAR<br />

G120/G100 for maintenance and research applications. The new Thermo GEAR G120/G100 are ideal thermography tools<br />

for predictive and preventative maintenance and selected research applications. Their shape is ideal for capturing images<br />

from any angle; a super-fine image enabling the detection of abnormalities in a wide range; an optical compatibility with<br />

telephoto lenses; support for high-temperature measurement; useful support functions to detect abnormal points without<br />

delay; management of a large amount of data and fast-report generation. Features at a glance:<br />

- Rotating display - Light weight - Variety of Thermal/Visual image fusion functions<br />

- LED light for dark areas - Laser Pointer - Japanese quality<br />

- Really good price against comparable models<br />

In addition, the G120 model is equipped with plenty of innovative functions, including a panorama thermal image capture<br />

function, which is indispensable to the measurement of a wide range of functions, such as large plant equipment and<br />

construction and civil engineering sites, and a direct real-time recording function that enables the direct writing of analyzable<br />

fully radiometric video images to the SD memory card. www.applied-infrared.com.au<br />

CD collection of ISO standards on mechanical vibration<br />

ISO has just published a CD-ROM compilation of 202 standards and related documents addressing<br />

the field of mechanical vibration, shock and the condition monitoring of machines, including vehicles,<br />

and structures, such as bridges and buildings. The Mechanical vibration, shock and condition<br />

monitoring ISO Standards collection on CD-ROM include the entire portfolio of ISO technical<br />

committee ISO/TC 108, Mechanical vibration, shock and condition monitoring, as well as a selection<br />

of other related ISO standards. ISO/TC 108 Chair, Dr. Bruce E. Douglas, comments:<br />

“The proper measurement, monitoring and control of mechanical vibration and shock are critical<br />

to public safety, the environment, the quality of life and the sustainability of the Earth’s resources.<br />

Machine and structural efficiencies can be gained through proper dynamic design and maintenance<br />

practices. The ISO/TC 108 standards compiled on this new CD-ROM provide practical tools for<br />

effective and efficient design, good practice and for achieving these broader societal objectives. In<br />

addition, they give guidance for the training of certified specialists in these fields.” www.iso.org<br />

NRX Asset Data Governance Solution Goes Live at Chevron Pascagoula Refinery<br />

In late 2009, NRX Global Inc. went live at Chevron’s Pascagoula Refinery, in Pascagoula, Mississippi, with a unique<br />

Asset Data Governance (ADG) solution designed to automate the business processes for adding, changing, and deleting<br />

asset master data at the refinery. The ADG solution helps NRX clients ensure that the systems of record for asset data<br />

and documents are accurately and efficiently updated with physical changes to refinery assets. For these clients, existing<br />

processes are often unable to efficiently handle the quantity and complexity of changes being made to asset data for both<br />

new capital investments and ongoing improvements. The goal of the ADG solution is to increase involvement by refinery<br />

level personnel in keeping a refinery’s data in sync with the physical plant. Also, higher quality and more complete data will<br />

be deployed to plant and business applications, resulting in improved operational efficiency. Richard Neidert, SVP of Sales,<br />

Services, and Marketing at NRX stated, “The NRX solution will enforce a strong level of data governance and control over<br />

changes to asset data. The workflow driven approval process will ensure that requests to modify asset master data are<br />

error free and automated updates of the Enterprise Asset Management (EAM) and <strong>Reliability</strong> systems will reduce the need<br />

for manual intervention.” www.nrx.com<br />

7th International Conference on Modelling in Industrial Maintenance and <strong>Reliability</strong><br />

Sidney Sussex College, University of Cambridge, UK, 17-19 April 2011<br />

Maintenance News<br />

First Announcement and Call for Papers:<br />

Topics to include: Asset Life Cycle Costing; Condition Monitoring, Prognostics, and Health Management; Expert Elicitation<br />

in <strong>Reliability</strong> Modelling; Human factors in Maintenance; Information, Communication, and Al in Maintenance; Integrated<br />

Maintenance and Supply Chain Management; Modelling of Inspection, Overhaul and Replacement; <strong>Reliability</strong> Modelling of<br />

Maintained <strong>Systems</strong>; Warranty and Maintenance Contract Analysis; TPM, RCM, and TQM.<br />

Papers will be accepted for the conference based on a 100-200 word abstract. Abstracts should be submitted by 11th<br />

October 2010 either online at http://online.ima.org.uk/ or by email to conferences@ima.org.uk.<br />

Further details can be found on the conference website: http://www.ima.org.uk/Conferences/7th_mimar/index.html<br />

58


The 5th World Congress on Engineering Asset Management<br />

(WCEAM & ICF/IQ & AGIC 2010)<br />

25-27 October 2010 | Brisbane Convention & Exhibition Centre | Australia<br />

The 5 th World Congress on Engineering Asset Management (WCEAM) will return to Queensland this October 25-27, 2010 at the<br />

Brisbane Convention and Exhibition Centre. Over 300 delegates from 29 countries will be attending the event over three days of<br />

knowledge exchange and transfer in this vital and emerging field of Engineering Asset Management.<br />

WCEAM is the annual meeting of the International Society of Engineering Asset Management (ISEAM) - a global annual forum that<br />

promotes the interdisciplinary aspects of Engineering Asset Management (EAM). WCEAM seeks to promote collaboration between<br />

organisations who share similar objectives and where particular matters of common interest are discussed. This year’s event has been<br />

organised with the 2010 International Congress on Fracture Interquadrennial (ICF/IQ 2010) and the 2010 Annual Conference of the<br />

Australian Green Infrastructure Council (AGIC).<br />

The WCEAM series was initiated in Australia in 2006 by the Cooperative Research Centre of Engineering Asset Management (CIEAM)<br />

and Congress Chair of this year’s event, with the objective of bringing together leading academics, industry practitioners and research<br />

scientists from around the world. Based at Queensland University of Technology, CIEAM endeavours to host this collaborative event<br />

with WCEAM, ICF and AGIC to mark this successful event in its hometown.<br />

Please visit www.wceam.com for more information.<br />

www.wceam.com


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<strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

Training Calendar 2010<br />

January<br />

SUN 31 3 10 17 24<br />

MON 4 11 18 25<br />

TUE 5 12 19 26 Australia Day<br />

WED 6 13 20 27<br />

THU 7 14 21 28<br />

FRI 1 New Years Day 8 15 22 29<br />

SAT 2 9 16 23 30<br />

February<br />

SUN 7 14 21 28<br />

MON 1 8 15 22<br />

TUE 2 9 16 23<br />

WED 3 10 17 24<br />

THU 4 11 18 25<br />

FRI 5 12 19 26<br />

SAT 6 13 20 27<br />

March<br />

SUN 7 14 21 28<br />

MON 1 Labour Day (WA) 8 15 22 29<br />

TUE 2 9 16 23 30<br />

WED 3 10 17 24 31<br />

THU 4 11 18 25<br />

FRI 5 12 19 26<br />

SAT 6 13 20 27<br />

April<br />

SUN 4 11 18 25<br />

MON 5 Easter Monday 12 19 26 ANZAC Day<br />

TUE 6 13 20 27<br />

WED 7 14 21 28<br />

THU 1 8 15 22 29<br />

FRI 2 Good Friday 9 16 23 30<br />

SAT 3 10 17 24<br />

May<br />

SUN 30 2 9 16 23<br />

MON 31 3 10 17 24<br />

TUE 4 11 18 25<br />

WED 5 12 19 26<br />

THU 6 13 20 27<br />

FRI 7 14 21 28<br />

SAT 1 8 15 22 29<br />

June<br />

Labour Day (VIC)<br />

Adelaide Cup (SA)<br />

Canberra Day (ACT)<br />

IR1 BTM LB1 IR1<br />

BTM<br />

BTM IR1 RCF<br />

BTM LB1 IR1<br />

OA1<br />

BTM<br />

IR1<br />

BTM IR1 RCF<br />

BTM BTM BTM<br />

OA1<br />

PT<br />

IR1<br />

BTM IR1<br />

OA1 BTM BTM BTM DB<br />

PT<br />

IR1 OA1 BTM IR1 BTM<br />

SUN 6 13 20 27<br />

MON 7 Foundation Day (WA) 14 Queens Birthday 21 26<br />

TUE 1 8 15 22 29<br />

WED 2 9 16 23 30<br />

THU 3 10 17 24<br />

FRI 4 11 18 25<br />

SAT 5 12 19 26<br />

July<br />

SUN 4 11 18 25<br />

MON 5 12 19 26<br />

TUE 6 13 20 27<br />

WED 7 14 21 28<br />

THU 1 8 15 22 29<br />

FRI 2 9 16 23 30<br />

SAT 3 10 17 24 31<br />

Bearing Technology Kalgoorlie<br />

SOUTH AUSTRALIA<br />

WESTERN AUSTRALIA Root Cause Bearing Streamlined <strong>Reliability</strong><br />

& Maintenance (WE201) 9-11 March<br />

Darwin<br />

Wingfield<br />

Perth<br />

Failure Analysis level 2 Centered Maintenance<br />

NEW SOUTH WALES 16-18 November<br />

15 September<br />

9 November<br />

9-12 February<br />

(WE204)<br />

(MS331)<br />

Bathurst<br />

Karatha<br />

QUEENSLAND<br />

VICTORIA<br />

NEW ZEALAND<br />

NEW SOUTH WALES SOUTH AUSTRALIA<br />

20-22 July<br />

22-24 June<br />

Archerfield<br />

Oakleigh<br />

Hamilton<br />

Newcastle<br />

Wingfield<br />

Canberra<br />

Perth<br />

23 November<br />

8 July<br />

4-8 October<br />

21-22 September<br />

10-12 May<br />

SUN 1 8 15 22 29<br />

10-12 August<br />

16-18 February<br />

Mackay<br />

WESTERN AUSTRALIA<br />

Smithfield<br />

VICTORIA<br />

Dubbo<br />

25-27 May<br />

9 February<br />

Perth<br />

Optimising Asset<br />

27-28 July<br />

Oakleigh<br />

MON 2 9 16 23 30<br />

13-15 April<br />

3-5 August<br />

Mt Isa<br />

22 September<br />

Management through<br />

NORTHERN TERRITORY 22-24 November<br />

Newcastle<br />

26-28 October<br />

12 February<br />

Maintenance Strategy<br />

Darwin<br />

TUE 3 10 17 24 31<br />

8-10 June<br />

PAPUA NEW GUINEA Townsville<br />

Lubrication in rolling level 2 (MS300)<br />

25-26 May<br />

Ultrasonic Testing<br />

30 Nov-2 Dec<br />

Lae<br />

12 August<br />

element bearings level 1 QUEENSLAND<br />

QUEENSLAND<br />

(WI320)<br />

WED 4 11 18 25<br />

Orange<br />

24-26 August<br />

SOUTH AUSTRALIA<br />

(WE203)<br />

Townsville<br />

Archerfield<br />

QUEENSLAND<br />

23-25 February<br />

FIJI<br />

Wingfield<br />

NEW SOUTH WALES 22-26 March<br />

16-17 February<br />

Archerfield<br />

THU 5 12 19 26<br />

14-16 September<br />

Suva<br />

12 October<br />

Smithfield<br />

WESTERN AUSTRALIA<br />

Gladstone<br />

6-10 September<br />

Smithfield<br />

7-9 July<br />

VICTORIA<br />

28-29 January<br />

Perth<br />

4-5 May<br />

WESTERN AUSTRALIA<br />

23-25 March<br />

Lautoka<br />

Oakleigh<br />

QUEENSLAND<br />

23-27 August<br />

Mackay<br />

Perth<br />

FRI 6 13 20 27<br />

25-27 May<br />

13-15 July<br />

25 February<br />

Archerfield<br />

NEW ZEALAND<br />

28-29 October<br />

30 August-3 September<br />

19-21 October<br />

NEW ZEALAND<br />

1 September<br />

10-11 August<br />

Hamilton<br />

Mt Isa<br />

SAT 7 14 21 28<br />

Wollongong<br />

Whangarei<br />

WESTERN AUSTRALIA<br />

SOUTH AUSTRALIA<br />

23-25 February<br />

Vibration Analysis<br />

2-3 February<br />

22-24 June<br />

9-11 February<br />

Kalgoorlie<br />

Wingfield<br />

level 1 (WI202)<br />

NORTHERN TERRITORY Auckland<br />

4 May<br />

14-15 July<br />

Predictive Maintenance Toowoomba<br />

NEW SOUTH WALES<br />

Darwin<br />

2-4 March<br />

Karatha<br />

VICTORIA<br />

for Electric Motors<br />

12-13 July<br />

Smithfield<br />

23-25 February<br />

Hamilton<br />

26 October<br />

Oakleigh<br />

level 1<br />

SOUTH AUSTRALIA<br />

23-25 February<br />

QUEENSLAND<br />

23-25 March<br />

Perth<br />

3-4 February<br />

NEW SOUTH WALES Wingfield<br />

QUEENSLAND<br />

SUN 5 12 19 26<br />

Archerfield<br />

Rotorua/Kawerau<br />

13 May<br />

WESTERN AUSTRALIA<br />

Smithfield<br />

23-24 November<br />

Archerfield<br />

11-13 May<br />

20-22 April<br />

5 November<br />

Perth<br />

7-8 September<br />

TASMANIA<br />

22-24 June<br />

MON 6 13 20 27<br />

12-14 October<br />

Napier<br />

NEW ZEALAND<br />

19-20 April<br />

QUEENSLAND<br />

Hobart<br />

QUEENSLAND<br />

Archerfield<br />

12-13 October<br />

Mt Isa<br />

Blackwater<br />

11-13 May<br />

Hamilton<br />

Machinery Lubrication 13-14 July<br />

VICTORIA<br />

TUE 7 14 21 28<br />

13-15 July<br />

7-9 December<br />

Palmerston North<br />

24 March<br />

Technician level 1<br />

SOUTH AUSTRALIA<br />

Gipssland<br />

SOUTH AUSTRALIA<br />

Bundaberg<br />

15-17 June<br />

Christchurch<br />

(WE265)<br />

Wingfield<br />

16-17 March<br />

Mt Gambier<br />

WED 1 8 15 22 29<br />

1-3 June<br />

New Plymouth<br />

20 July<br />

NEW SOUTH WALES 15-16 June<br />

Oakleigh<br />

10-12 August<br />

Cairns<br />

20-22 July<br />

13-15 April<br />

Lower Hutt<br />

Improving Crusher<br />

Smithfield<br />

VICTORIA<br />

17-18 August<br />

VICTORIA<br />

THU 2 9 16 23 30<br />

Emerald<br />

17-19 August<br />

<strong>Reliability</strong> level 1<br />

21-23 September<br />

Oakleigh<br />

WESTERN AUSTRALIA Oakleigh<br />

22-24 June<br />

Nelson<br />

(WI270)<br />

QUEENSLAND<br />

19-20 October<br />

Kalgoorlie<br />

5-7 October<br />

FRI 3 10 17 24<br />

Gladstone<br />

7-9 September<br />

NEW SOUTH WALES<br />

Archerfield<br />

WESTERN AUSTRALIA 1-2 September<br />

WESTERN AUSTRALIA<br />

23-25 March<br />

Christchurch<br />

Newcastle<br />

9-11 March<br />

Perth<br />

Perth<br />

Perth<br />

SAT 4 11 18 25<br />

19-21 October<br />

13-15 October<br />

16-17 March<br />

Gladstone<br />

23-24 March<br />

15-16 June<br />

9-11 March<br />

Mackay<br />

Timaru<br />

Smithfield<br />

13-15 July<br />

8-9 December<br />

NEW ZEALAND<br />

27-29 July<br />

2-4 November<br />

10-11 August<br />

Townsville<br />

Proactive Maintenance NEW ZEALAND<br />

Hamilton<br />

Moronbah<br />

Dunedin<br />

QUEENSLAND<br />

1-3 June<br />

Skills level 1 (WE241) Hamilton<br />

13-15 October<br />

23-25 February<br />

23-25 November<br />

Archerfield<br />

SOUTH AUSTRALIA<br />

NEW SOUTH WALES 13-14 April<br />

Mt Isa<br />

Invercargill<br />

28-29 January<br />

Wingfield<br />

Smithfield<br />

Christchurch<br />

Vibration Analysis<br />

SUN 31 3 10 17 24<br />

2-4 March<br />

14-16 December<br />

Mt Isa<br />

4-6 May<br />

21-25 June<br />

9-10 November<br />

level 2 (WI203)<br />

7-9 September<br />

23-24 June<br />

TASMANIA<br />

QUEENSLAND<br />

VICTORIA<br />

Toowoomba<br />

Compressed Air<br />

SOUTH AUSTRALIA<br />

Hobart<br />

Archerfield<br />

Selecting & Maintaining<br />

MON 4 11 18 25<br />

Oakleigh<br />

19-21 April<br />

Fundamentals and<br />

Wingfield<br />

16-19 February<br />

26-30 July<br />

Power Transmission level 8-12 November<br />

Townsville<br />

Energy Efficiency<br />

19-20 August<br />

VICTORIA<br />

SOUTH AUSTRALIA<br />

1 (WE290)<br />

TUE 5 12 19 26<br />

WESTERN AUSTRALIA<br />

16-18 March<br />

NEW SOUTH WALES WESTERN AUSTRALIA<br />

Gipssland<br />

Whyalla<br />

NEW SOUTH WALES Perth<br />

23-25 November<br />

Smithfield<br />

Kalgoorlie<br />

17-19 August<br />

15-19 March<br />

Smithfield<br />

26-30 July<br />

WED 6 13 20 27<br />

SOUTH AUSTRALIA<br />

9 February<br />

23-24 February<br />

Oakleigh<br />

Wingfield<br />

9-10 November<br />

NEW ZEALAND<br />

Mt Gambier<br />

QUEENSLAND<br />

18-20 May<br />

13-17 September<br />

QUEENSLAND<br />

Hamilton<br />

THU 7 14 21 28<br />

25-27 May<br />

Archerfield<br />

Infrared Thermography WESTERN AUSTRALIA<br />

VICTORIA<br />

Archerfield<br />

18-22 October<br />

Whyalla<br />

4 February<br />

Analysis level 1 (WI230) Perth<br />

Oakleigh<br />

12-13 August<br />

FRI 1 8 15 22 29<br />

12-14 October<br />

VICTORIA<br />

NEW SOUTH WALES 12-14 October<br />

20-24 September<br />

SOUTH AUSTRALIA<br />

Vibration Analysis<br />

Wingfield<br />

Oakleigh<br />

Smithfield<br />

NEW ZEALAND<br />

WESTERN AUSTRALIA Wingfield<br />

level 3 (WI204)<br />

28-30 April<br />

11 February<br />

12-16 April<br />

Christchurch<br />

Kalgoorlie<br />

12-13 July<br />

VICTORIA<br />

SAT 2 9 16 23 30<br />

16-18 August<br />

WESTERN AUSTRALIA<br />

QUEENSLAND<br />

23-25 March<br />

17-21 May<br />

VICTORIA<br />

Oakleigh<br />

7-9 December<br />

Perth<br />

Archerfield<br />

Auckland<br />

Perth<br />

Oakleigh<br />

29 Nov-3 Dec<br />

TASMANIA<br />

2 February<br />

19-23 April<br />

31 August-2 September<br />

22-26 November<br />

24-25 June<br />

NEW ZEALAND<br />

WESTERN AUSTRALIA Hamilton<br />

WESTERN AUSTRALIA<br />

Hobart<br />

SUN 7 14 21 28<br />

Dynamic Balancing<br />

Perth<br />

Maintenance Strategy<br />

Pump <strong>Systems</strong><br />

Perth<br />

15-20 November<br />

10-12 August<br />

(WE250)<br />

13-17 September<br />

Review (MS230)<br />

Fundamentals and<br />

21-22 April<br />

VICTORIA<br />

NEW SOUTH WALES<br />

NEW SOUTH WALES<br />

Energy Efficiency<br />

Fundamentals of<br />

NEW ZEALAND<br />

MON 1 8 15 22 29<br />

Albury<br />

Smithfield<br />

Introduction to <strong>SKF</strong> Smithfield<br />

NEW SOUTH WALES<br />

Machine Condition<br />

Christchurch<br />

11-13 May<br />

28 October<br />

Marlin System<br />

17-19 March<br />

Smithfield<br />

NEW ZEALAND<br />

18-19 May<br />

TUE 2 Melb Cup (VIC) 9 16 23 30<br />

Ballarat<br />

QUEENSLAND<br />

QUEENSLAND<br />

QUEENSLAND<br />

8 February<br />

Hamilton<br />

Auckland<br />

20-22 April<br />

Archerfield<br />

Archerfield<br />

Archerfield<br />

QUEENSLAND<br />

9-11 March<br />

19-20 October<br />

WED 3 10 17 24<br />

Bendigo<br />

24 August<br />

25 May<br />

30 August-1 September<br />

Archerfield<br />

Rotorua<br />

12-14 October<br />

SOUTH AUSTRALIA<br />

21 October<br />

5 February<br />

Spare parts Management 18-20 May<br />

THU 4 11 18 25<br />

Gippsland<br />

Wingfield<br />

WESTERN AUSTRALIA<br />

Oil Analysis level 1<br />

VICTORIA<br />

and Inventory Control Palmerston North<br />

7-9 September<br />

3 March<br />

Perth<br />

(WI240)<br />

Oakleigh<br />

level 1 (WC230)<br />

27-29 July<br />

Oakleigh<br />

FRI 5 12 19 26<br />

VICTORIA<br />

29 June<br />

NEW SOUTH WALES 12 February<br />

NEW SOUTH WALES New Plymouth<br />

23-25 March<br />

Oakleigh<br />

21 September<br />

Smithfield<br />

WESTERN AUSTRALIA Smithfield<br />

24-26 August<br />

20-23 April<br />

Perth<br />

15-16 March<br />

Christchurch<br />

21-23 June<br />

29 April<br />

SAT 6 13 20 27<br />

Introduction to <strong>SKF</strong> QUEENSLAND<br />

1 February<br />

QUEENSLAND<br />

21-23 September<br />

16-18 November<br />

WESTERN AUSTRALIA Microlog<br />

Archerfield<br />

Archerfield<br />

Invercargill<br />

WESTERN AUSTRALIA Perth<br />

NEW SOUTH WALES 14-17 September<br />

<strong>Reliability</strong> Centered 2-3 September<br />

20-22 October<br />

Albany<br />

21 July<br />

Smithfield<br />

SOUTH AUSTRALIA<br />

Maintenance (MS332) SOUTH AUSTRALIA<br />

14-16 September<br />

Bunbury<br />

Easylaser Shaft<br />

24 August<br />

Wingfield<br />

QUEENSLAND<br />

Wingfield<br />

SUN 5 12 19 26<br />

21-23 April<br />

Alignment<br />

QUEENSLAND<br />

26-29 October<br />

Archerfield<br />

13-14 May<br />

Geraldton<br />

NEW SOUTH WALES<br />

Archerfield<br />

VICTORIA<br />

17-19 November<br />

VICTORIA<br />

20-22 July<br />

Smithfield<br />

26 May<br />

Oakleigh<br />

WESTERN AUSTRALIA Oakleigh<br />

MON 6 13 20 27 Christmas Day<br />

9 June<br />

27-30 July<br />

Perth<br />

25-26 November<br />

5-7 May<br />

WESTERN AUSTRALIA<br />

1 December<br />

TUE 7 14 21 28<br />

Perth<br />

Boxing Day<br />

3-4 May<br />

August<br />

PSF<br />

PSF<br />

BTM<br />

OAM<br />

MSR UT<br />

VA1<br />

FMC<br />

CAF RCF<br />

OA1 BTM CAF ESA BTM ML1 RCF<br />

OAM CR<br />

BTM<br />

BTM CR LB1 VA1 BTM BTM ML1 RCF OAM DB MIC MSR UT ML1<br />

BTM<br />

BTM<br />

VA1<br />

FMC<br />

LB1 RCF<br />

OA1 BTM<br />

BTM ML1 RCF<br />

OAM CR<br />

BTM<br />

BTM CR LB1 VA1 BTM BTM ML1 RCF OAM<br />

BTM<br />

BTM<br />

VA1<br />

FMC<br />

LB1 CAF<br />

OA1 BTM CAF<br />

BTM ML1<br />

OAM ESA<br />

BTM<br />

BTM ESA PT VA1 CR BTM ML1<br />

OAM<br />

BTM<br />

BTM<br />

PSF<br />

OA1 ESA PSF<br />

PT<br />

CR<br />

OAM<br />

BTM<br />

BTM DB<br />

BTM<br />

PMS SPM<br />

SPM<br />

BTM ML1 VA1 FMC PMS CR RCF OAM BTM ML1 PME<br />

BTM<br />

RCF<br />

PME<br />

BTM ML1 VA1 FMC PMS BTM CR<br />

OAM BTM ML1<br />

MSR<br />

ESA<br />

OAM<br />

BTM ML1 VA1 FMC PMS BTM MSR OAM BTM ML1<br />

May Day (NT)<br />

Labour Day (QLD)<br />

PMS<br />

MSR OAM<br />

CR LB1<br />

CR LB1<br />

Bank Holiday (NSW)<br />

Picnic Day (NT)<br />

September<br />

PMS<br />

FMC<br />

UT BTM PME<br />

IR1 OA1<br />

PMS MAR RCF<br />

BTM<br />

ML1<br />

PMS<br />

FMC<br />

ML1 RCF MSR ESA UT BTM PME<br />

IR1 OA1 ESA PMS MIC RCF<br />

BTM<br />

ML1<br />

PMS<br />

FMC<br />

ML1 RCF SPM UT UT BTM<br />

IR1 OA1<br />

PMS<br />

BTM<br />

ML1<br />

October<br />

PMS<br />

RCF PT<br />

VA2<br />

VA1<br />

PT PMS FMC<br />

ML1 RCF<br />

BTM ESA<br />

OA1 RCF<br />

BTM<br />

PME VA2 BTM<br />

VA1<br />

PMS FMC<br />

BTM<br />

ML1 LB1 PME BTM DB<br />

OA1 RCF<br />

BTM<br />

VA2 BTM<br />

VA1 PMS FMC<br />

BTM MIC<br />

ML1 LB1<br />

BTM<br />

OA1<br />

BTM<br />

VA2 BTM<br />

PMS<br />

BTM<br />

OA1<br />

VA2<br />

SPM UT UT<br />

November<br />

December<br />

Labour Day<br />

(NSW, ACT & SA)<br />

OA1 VA1<br />

PMS IR1<br />

PMS<br />

PMS IR1 OA1<br />

PMS<br />

WED 1 8 15 22 29<br />

THU 2 9 16 23 30<br />

FRI 3 10 17 24 31<br />

SAT 4 11 18 25<br />

Family & Community<br />

Day (ACT)<br />

BTM ESA ML1 RCF VA2 BTM PME PT OA1 BTM ESA<br />

RCF<br />

BTM<br />

BTM BTM ML1<br />

VA2 PME PT OA1 BTM<br />

VA1<br />

FMC<br />

BTM<br />

BTM BTM ML1 VA1 VA2 MAR<br />

OA1 BTM RCF DB<br />

FMC<br />

SPM<br />

SRM PMS VA2<br />

VA3<br />

PMS SRM<br />

VA3<br />

ESA<br />

ML1 ESA RCF SPM BTM SRM<br />

PMS ML1 FMC PT BTM MAR RCF<br />

BTM<br />

VA2 RCF PT MIC VA3 BTM<br />

PMS BTM SRM<br />

VA3 BTM<br />

RCF<br />

ML1 RCM RCF<br />

BTM SRM<br />

PMS ML1 FMC PT BTM MIC RCF<br />

BTM<br />

VA2 RCF PT<br />

VA3 BTM RCM<br />

PMS BTM SRM RCF<br />

ML1 RCM<br />

BTM ESA SPM<br />

PMS ML1 FMC<br />

BTM BTM<br />

VA2<br />

VA3 BTM RCM<br />

PMS BTM SPM<br />

RCM<br />

SPM<br />

PMS ESA<br />

VA2<br />

VA3 RCM<br />

PMS SPM<br />

PMS BTM<br />

BTM ML1<br />

BTM BTM PME RCF<br />

PMS BTM<br />

VA1<br />

MAR<br />

BTM BTM<br />

BTM<br />

VA1<br />

BTM ML1<br />

BTM ESA BTM PME RCF PMS BTM CR<br />

VA3 BTM ESA<br />

BTM RCF<br />

BTM<br />

BTM<br />

VA1<br />

BTM ML1<br />

BTM BTM<br />

PMS PT CR<br />

VA3 BTM<br />

BTM RCF<br />

BTM<br />

BTM<br />

PMS PT<br />

VA3<br />

UT<br />

OA1<br />

OA1 VA1<br />

OA1 VA1<br />

VA2<br />

BTM VA1 VA2 FMC<br />

OA1 RCF<br />

<strong>SKF</strong> Public Course Locations<br />

BTM BTM ESA NORTHERN TERRITORY MIC<br />

NEW ZEALAND<br />

NEW PLYMOUTH<br />

Ph: (03) 308 9917<br />

Ph: (06) 769 5152<br />

Fax: (03) 308 1134<br />

Fax: (06) 769 6497<br />

PALMERSTON NORTH<br />

Ph: (09) 579 9627<br />

Ph: (06) 356 9145<br />

Fax: (09) 579 9637<br />

Fax: (06) 359 1555<br />

PUKEKOHE<br />

Ph: (09) 238 9079<br />

Fax: (09) 238 9779<br />

RICCARTON<br />

Ph: (03) 338 1917<br />

Fax: (03) 338 1334<br />

ROTORUA<br />

Ph: (07) 349 2451<br />

Fax: (07) 349 3451<br />

TAUPO<br />

Ph: (07) 377 8416<br />

Fax: (07) 377 8486<br />

TIMARU<br />

Ph: (03) 687 4444<br />

Fax: (03) 688 2640<br />

WANGANUI<br />

Ph: (06) 344 4804<br />

Fax: (06) 344 4112<br />

WHANGAREI<br />

Ph: (09) 438 7319<br />

Fax: (09) 4387315<br />

The Power of Knowledge Engineering<br />

CAF<br />

2010 <strong>SKF</strong> Training Handbook | <strong>Reliability</strong> and maintenance training from <strong>SKF</strong><br />

DB<br />

ESA<br />

For further information on<br />

Public, On site or future courses:<br />

P 03 9269 0763 E rs.marketing@skf.com<br />

W www.skf.com.au/training<br />

COMPETENCY & SKILL ANALYSIS Industry Benchmark<br />

Scores = Skill Level<br />

10.1 - 12.5 = Level 4<br />

7.6 - 10.0 - = Level 3<br />

5.1 - 7.5 = Level 2<br />

2.6 - 5.0 = Level 1<br />

0 - 2.5 = Level 0<br />

Planning & Scheduling<br />

Maintenance Strategy<br />

Energy and Sustainalbility<br />

Alignment & Balancing<br />

Competency & Skill Analysis<br />

Spare parts Optimization<br />

Motor Testing & Diagnostics<br />

Bearing & Seal Technology<br />

9<br />

8<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

Thermography<br />

Power Transmission<br />

Lubrication<br />

RCA/RCFA<br />

Non Destructive Testing<br />

Five <strong>SKF</strong> knowledge platforms<br />

Joe<br />

Oil Analysis<br />

Vibration Analysis<br />

CR<br />

IR<br />

<strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

MAR<br />

MIC<br />

LB1<br />

ML1<br />

MSR<br />

OA1<br />

OA1<br />

OAM<br />

PME<br />

<strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

PMS<br />

PSF<br />

RCM<br />

RCF<br />

The Power of Knowledge Engineering<br />

PT<br />

SPM<br />

SRM<br />

2010 <strong>SKF</strong> Training Handbook<br />

<strong>Reliability</strong> and maintenance training from <strong>SKF</strong><br />

The development and knowledge path for your staff to<br />

promote a productive, safe and innovative work environment<br />

The Power of Knowledge Engineering<br />

UT<br />

VA1<br />

VA2<br />

VA3<br />

FMC<br />

<strong>Reliability</strong> and<br />

maintenance<br />

training courses<br />

The knowledge path for<br />

staff in their work environment<br />

Training Needs Analysis: skills improvement process for your staff today!<br />

Training Needs Analysis (TNA) starts with a good initial understanding of where your<br />

staff is today by assessing their training needs through a progressive and structured<br />

approach to competency and skill assessment and where they need to be to attain<br />

optimum plant performance.<br />

The TNA enables this crucial understanding; by combining <strong>SKF</strong> <strong>Reliability</strong> <strong>Systems</strong><br />

experience in training and our knowledge of maintenance and reliability.<br />

<br />

short courses<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Phone Email rs.marketing@skf.com<br />

<br />

www.skf.com.au/training

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