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Global Innovation - The Paul Merage School of Business - University ...

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& Alumni Go the Extra Mile<br />

by John Gregory<br />

I also continue to benefit by their career evolution and<br />

the network that provides.”<br />

<strong>Paul</strong> Leon (‘09)<br />

<strong>Paul</strong>, a health care nurse with<br />

the Orange County Public<br />

Health Department, drove to<br />

an emergency center in March<br />

2007 to help a 64-year-old<br />

diabetic man with his catheter.<br />

What <strong>Paul</strong> saw at the center,<br />

housing 150 homeless people,<br />

was far more than one man in<br />

need <strong>of</strong> medical attention. He summoned three ambulances<br />

and, as he told the Orange County Register, “I<br />

could have stayed there all night and day” helping<br />

others.<br />

Learning that a second county-run emergency center<br />

had the same lack <strong>of</strong> medical assistance, <strong>Paul</strong> created<br />

the Comprehensive Health Assessment Team –<br />

Homeless (CHAT-H), a new county department to<br />

improve medical services for the county’s 35,000 homeless<br />

people. Since the two shelters only serve 1 percent<br />

<strong>of</strong> this population, the scope <strong>of</strong> CHAT-H is county-wide.<br />

During the program’s formation stages, <strong>Paul</strong>’s work<br />

was largely voluntary. Eventually, the county created a<br />

position for him as the first full-time nurse to serve the<br />

BEYOND THE CLASSROOM<br />

homeless population exclusively. CHAT-H now has a paid<br />

psychiatrist and part-time physicians, dentists and<br />

nurses. Volunteers help with immunizations and other<br />

preventative care.<br />

CHAT-H was just the beginning for <strong>Paul</strong>. When he<br />

enrolled in the <strong>Merage</strong> <strong>School</strong>’s HCEMBA program in<br />

2007, he worked with fellow students to create the nonpr<strong>of</strong>it<br />

Illumination Foundation to raise funds, recruit<br />

volunteers and arrange weekly medical clinics to help<br />

Orange County’s homeless. Illumination’s eight-member<br />

board includes <strong>Paul</strong>, as president, and <strong>Merage</strong> students<br />

<strong>Paul</strong> Cho, Aiko Tan and Larry Haynes. <strong>Merage</strong> pr<strong>of</strong>essors<br />

Imran Currim and <strong>Paul</strong> Feldstein serve on the<br />

advisory committee.<br />

“We are also working with several local universities to<br />

build a foundation that will be passed down to incoming<br />

students to reinforce their community networking,” <strong>Paul</strong><br />

says.<br />

He cites two <strong>Merage</strong> courses that “really assisted me<br />

in honing my business management skills. Marketing<br />

helped me see the homeless clients as my customers<br />

and helped me understand their needs vs. their wants.<br />

This makes me a better advocate for the homeless.” His<br />

course in behavior <strong>of</strong> organizations “enhanced my ability<br />

to understand the dynamics <strong>of</strong> the county. This<br />

allowed me to favorably position my newly-created<br />

department in an underserved area.”<br />

19<br />

<strong>Merage</strong> | 2008 – 2009

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