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Dr. Diane Nauffal - Director of Institutional Research and ... - CMI

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• Kempner, D.E. (1993). The Pilot Years: The growth <strong>of</strong> the NACUBO<br />

Benchmarking Project. NACUBO Business Officer, 27(6), 21-31.<br />

• Chaffee, E.E. <strong>and</strong> Sherr, L.A. (1992). Quality: Transforming<br />

Postsecondary Education, George Washington University: Washington.<br />

• Alstete, J. (1997). Benchmarking in Higher Education: Adapting Best<br />

Practices To Improve Quality. Eric Digest.<br />

• Epper, R.M. (1999). Applying Benchmarking to Higher Education: Some<br />

Lessons from Experience, Change, 31(6), 24-31.<br />

• National Survey <strong>of</strong> Student Engagement .(2011). <strong>Institutional</strong> Report.<br />

Indiana University <strong>Research</strong>, Postsecondary <strong>Research</strong>: Bloomington.

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