Senior Resource Directory Senior Resource Directory

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CIVIC/COMMUNITY/CONSUMER Complaints about Registration & titling 800-952-8356 Dealers, sales agents, warranties, residency laws 800-952-5275 916-323-9801 Health Safety issues 800-952-8356 Products and Services Better Business Bureau of the Tri-Counties P O Box 129 213 Santa Barbara St. Santa Barbara, CA 93102 963-8657 Fax 962-8557 info@santabarbarabbb.org www.santabarbarabbb.org Provides information on known problem firms. Consumer Mediation Program District Attorney Santa Barbara County 1105 Santa Barbara St. Santa Barbara, CA 93101 568-2390 Fax 568-2398 312 E. Cook St. Ste D Santa Maria, CA 93454 346-7516 A volunteer program which me di ates disputes between businesses and con sum ers and businesses and businesses. If there is a criminal element to the case, it is referred to the Con sum er Business Law Unit. Department of Motor Vehicles ( DMV) Investigation Section 1732 Palma Dr., #202 Ventura, CA 93003 654-4711 Fax 654-1680 www.dmv.ca.gov Handles complaints against auto dealers, car contracts, auto adver tis ing and warranties. Mobile Home Registration - Titling 8911 Folsom Blvd. Sacramento, CA 95826 800-952-8356 United States Consumer Prod uct Safety Commission 555 Battery St., Rm 401 San Francisco, CA 94111 800-638-2772 www.cpsc.gov Investigates complaints of prod uct safety, defects and hazards, as well as product safety-related injuries. Professional Services State Dept. of Consumer Af fairs 400 “R” Street Sacramento, CA 95814 916-445-1254 800-952-5210 www.dca.ca.gov This state department in ves ti - gates consumer complaints, and has numerous boards specializing in various areas that are re spon - si ble for the investigations. These boards are: Dental Board of California 1432 Howe Avenue, #58-B Sacramento, CA 95825 916-263-2300 Consumer Complaints 916-263-2335 Cemetery and Funeral Bureau 400 “R” Street, #3080 Sacramento, CA 95814 916-322-7737 Licenses, regulates and in ves - ti gates complaints against Ca. Funeral establishments, funeral directors, embalmers, apprentice embalmers, cemetery brokers, cemetery sales per sons, cremated remains disposals, crematories and licensed cemeteries in California. Has Consumer Guide Funeral and Cemetery purchases available at website www.cfb.ca.gov. 20 2005-2007 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY Medical Board of California 1430 Howe Avenue, #54 Sacramento, CA 95825-3236 916-263-2382 800-633-2322 www.medbd.ca.gov Licenses medical doctors, in ves - ti gates complaints, disciplines those who violate the law, conducts physician evaluations and facilitates re ha bil i ta tion where appropriate. Also performs these functions for affiliated healing arts professionals including registered dispensing opticians, spectacle lens dispensers, contact lens dispensers, licensed midwives and research psy cho an a lysts. Nursing Home Administrator Program P.O. Box 942732 Sacramento, CA 94234-7320 916-323-6838 Fax 916-323-6845 Board of Optometry 400 “R” Street #4090 Sacramento, CA 95814-6200 916-323-8720 800-547-4576 www.optometry.ca.gov Board of Pharmacy 400 “R” Street #4070 Sacramento, CA 95814 916-445-5014 Fax 916-327-6308 www.pharmacy.ca.gov Board of Registered Nurses 916-322-1700 TDY Fax 916-327-4402 www.rn.ca.gov PO Box 944210 400 “R” Street #4030 Sacramento, CA 95814-2100 916-322-3350
Bureau of Automotive Repairs District Offi ce 6800 Owensmouth Ave. Ste. 400 Canoga Park, CA 91303 818-596-4400 800-952-5210 TTD 800-326-2297 www.smogcheck.ca.gov Insurance Health Insurance Counseling and Advocacy Program ( HICAP) 528 S. Broadway Santa Maria, CA 93454 928-5663 800-434-0222 seniors@kcbx.net www.centralcoastseniors.org Assists with filing claims and appeals for Medicare recipients regarding Medicare, supplemental, man aged care (HMO) and long term care insurance. National Insurance Consumer Helpline 800-942-4242 This consumer hotline will answer life, home and auto (property-casualty) insurance questions; will refer consumer complaints to ap pro pri ate sources and will send con sum er bro chures upon request. For complaints that you may have about a supplementary health insurance policy, a com pa ny’s sales tactics or other insurance related concerns. Many other state departments have complaint units. Call your local legislator for information about the appropriate state department to contact for your particular need. CIVIC/COMMUNITY/CONSUMER Residential Care Fa cil i ties (Board & Care Homes) Community Care Licensing Di vi sion State Dept. .of Social Services 360 S. Hope Ave., Bldg. C-105 Santa Barbara, CA 93105 682-7647 www.ccld.ca.gov Licenses and inspects residential care facilities. Com plaints about these facilities can be made to this agency. Skilled Nursing Fa cil i ties (Nurs ing Homes) Licensing and Cer ti fi ca tion State Dept. of Health Services 1889 N. Rice Ave. #200 Oxnard, CA 93030 604-2926 800-547-8267 Fax 604-2997 www.dhs.ca.gov Responsible for li cens ing and in spect ing skilled nursing facil i ties, home health, hospitals, hospice, and most types of nursing facilities. Com plaints about these facilities can be made to this agency. Long Term Care Ombudsman 5638 Hollister Ave Goleta, CA 93117 967-0499 The State Crisis Line Number 800-231-4024 The crisis line is available to receive complaints 24/7. Responsible for in ves ti gat ing com plaints about res i den tial care and skilled nursing facilities. In addition, allegations of elder abuse in residential care and skilled nursing facilities are reported to and in ves ti gat ed by this agency. Provides pre-placement coun sel ing by ap point ment. Do Not Call The Federal Trade Commission (FTC) has amend ed the Telemarketing Sales Rule to give consumers a choice about wheth er they want to receive most telemarketers calls. Consumers are able to put their phone numbers on a national ‘do not call’ registry. It is illegal for most telemarketers to call a number listed on the registry. Consumers may sign up on the Web at www.donotcall.gov or call 888-382-1222. The hearing impaired may call 866-290-4236. Californians can register either through the FTC site or through the California attorney general’s web site, www.caag.state.ca.us/ donotcall/ which has a link to the FTC site. Californians who reg is tered through the state attorney general’s web site will have their in for ma tion transferred to the FTC. 2005-2007 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 21
Page 1 and 2: SANTA BARBARA COUNTY Senior Resourc
Page 3 and 4: 4 Acknowledgments 5 Introduction 7
Page 5 and 6: The Central Coast Commission for Se
Page 7 and 8: Overwhelmed with unanswered questio
Page 9 and 10: Long Term Care Om buds man 5638 Hol
Page 11 and 12: Chronic health problems, more commo
Page 13 and 14: You Are Not Alone Learn how to come
Page 15 and 16: Civic An important tip to fi nding
Page 17 and 18: Senior Organizations There are seve
Page 19: Tribal Health Clinic 90 Via Juana L
Page 23 and 24: determination. Certifi ed copies co
Page 25 and 26: Cooperative Extensions/Farm & Home
Page 27 and 28: eturn for transfer or assignments o
Page 29 and 30: tool for Job Service. While CalJOBS
Page 31 and 32: Social Security can be reached toll
Page 33 and 34: County. Spanish speaking services a
Page 35 and 36: Taxes/Homeowner’s & Rent er’s A
Page 37 and 38: Good nutrition enhances a person’
Page 39 and 40: Frailty can result from any physica
Page 41 and 42: Los Angeles University of Southern
Page 43 and 44: 563-0456 Fax 563-0686 www.mdausa.or
Page 45 and 46: Physician prescription required for
Page 47 and 48: intervention, referral, and shortte
Page 49 and 50: 737-7928 Ext 5407 Santa Maria 346-7
Page 51 and 52: Case Management Case management ser
Page 53 and 54: ing, physical, oc cu pa tion al and
Page 55 and 56: certifi ed hospice is pain and symp
Page 57 and 58: OASIS Catholic Charities Santa Barb
Page 59 and 60: Housing which is affordable, availa
Page 61 and 62: Decisions about the use of home equ
Page 63 and 64: ambulatory may choose to “buy int
Page 65 and 66: Provides home repair, weath er - iz
Page 67 and 68: Finding an Attorney When seeking le
Page 69 and 70: Conservator of last resort, in ves
Page 71 and 72:
Physical Separation of Assets Withi
Page 73 and 74:
Citizenship Services in Santa Barba
Page 75 and 76:
arely admit feelings of de pres sio
Page 77 and 78:
Other Programs and Coun se lors Wit
Page 79 and 80:
Appealing Hospital Dis charge Medic
Page 81 and 82:
North County 800-421-2560 The main
Page 83 and 84:
HICAP can help you with questions a
Page 85 and 86:
Department of Fish and Game 3211
Page 87 and 88:
Introduction Support Groups Support
Page 89 and 90:
Sharing For cancer patients and fam
Page 91 and 92:
Muscular Dystrophy Santa Barbara Mu
Page 93 and 94:
always available. Offering service
Page 95 and 96:
A wide variety of human service pro
Page 97 and 98:
A AAA 17 AARP 17 AARP Community Pre
Page 99 and 100:
Lompoc Valley Community Health Orga
Page 101 and 102:
For Free Information and Referrals
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