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INTRODUCTION<br />

out from the agency exactly what income and asset<br />

in for ma tion is required and what kind of doc u men ta<br />

tion must be provided.<br />

You may need to have the individual you are help ing<br />

write a short letter authorizing you to act on their behalf.<br />

There are other legal documents that can be very<br />

helpful in allowing an individual to act for another<br />

person. “Durable Powers of Attorney” and “General<br />

Powers of Attorney” are examples. Both documents<br />

can be used only for specifi c reasons and when an<br />

agent can act on another’s s behalf is defi ned by law.<br />

In ves ti gate before you proceed.<br />

Waiting Lists/Denials<br />

If you determine that you are eligible for a par tic u lar<br />

service and it is the service that will best meet your<br />

needs, then the next question is when can the service<br />

begin.<br />

Our best advice is, if there is a waiting list, get on it.<br />

You may have to settle for another service that either<br />

may cost more than you can afford or does not quite<br />

meet your needs. If you don’t need the service when<br />

your name comes up on the list, they will go to the<br />

next person. Don’t think that you can wait until the<br />

agency no longer has a waiting list. It may not happen.<br />

Additionally, access to services is being restricted. If<br />

your health plan or an agency denies services you will<br />

want to ask them about your right to appeal the decision.<br />

If the denial regards a Medicare service, contact<br />

Health Insurance Counseling and Advocacy Program<br />

(HICAP) at 800- 434-0222 or 928-5663.<br />

Cost<br />

Finally, cost will determine if you can afford the services.<br />

Some agencies have a set cost, no matter what<br />

your income; others determine cost based on income;<br />

some services are free, and still others—AAA federally<br />

funded programs (the Nutrition-program is one<br />

example)—ask only for a do na tion. ASK!<br />

Long-distance Caregiving<br />

Most communities have a range of services avail able<br />

for older persons, but fi nding them is often a challenge<br />

for families and professionals alike. This can be especially<br />

diffi cult if the elder lives in dif fer ent community<br />

from the caregiver.<br />

A toll-free telephone service, known as the Eldercare<br />

Locator, will make it easy to locate specifi c resources<br />

for senior citizens. This service is a collaborative project<br />

of the US Administration on Aging. National Association<br />

of Area Agencies on Aging and the National<br />

Association of State Units on Aging.<br />

The Eldercare Locator’s toll-free number, 800-677-1116<br />

is currently available weekdays, from 9:00 am - 8:00<br />

p.m. (EST) for callers in the United States. Callers have<br />

access to more than 4,800 state and local resources,<br />

as well as special purpose numbers for such services<br />

as Alzheimer’s hotlines, legal assistance and nursing<br />

home information. Most of these services are provided<br />

by public or nonprofi t or ga ni za tions, which receive<br />

funding through the Older Amer i cans Act to provide<br />

information and assistance to older persons.<br />

Additionally, the California Department of Aging has<br />

es tab lished a single <strong>Senior</strong> Information Line, 800-510-<br />

2020. When this number is called from anywhere in<br />

California, it connects the caller with the local senior<br />

citizen information and as sis tance service.<br />

On Line<br />

The content of this <strong>Senior</strong> <strong>Resource</strong> <strong>Directory</strong> is available<br />

on the home page for the Central Coast Commis<br />

sion for <strong>Senior</strong> Citizens. This is done to improve<br />

access to the information. We will en deav or to keep<br />

the on line in for ma tion updated. And, as we develop<br />

the home page, we will en deav or to create linkages to<br />

other information resources.<br />

In Conclusion<br />

Every effort has been taken to verify the accuracy of<br />

the in for ma tion included within these pages. Should<br />

you become aware of a dis crep an cy, please let us know.<br />

In addition, check our website www.centralcoastsenior<br />

s.org for updates.<br />

Your suggestions for improving the <strong>Directory</strong>, or any<br />

in for ma tion revealing new and not listed information<br />

as well as your opinions, are welcome. Your comments<br />

would be greatly appreciated. Send your comments to:<br />

<strong>Senior</strong> <strong>Resource</strong> <strong>Directory</strong><br />

Area Agency on Aging<br />

528 South Broadway<br />

Santa Maria, CA 93454<br />

6 2005-2007 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY

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