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The Key to Customer Service

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Cus<strong>to</strong>mer Survey:<br />

Property Tax Division<br />

Texas Comptroller of Public Accounts<br />

This survey is designed <strong>to</strong> help the Comptroller meet your needs. Your responses will help<br />

us determine:<br />

• what services we should provide,<br />

• what services we should not provide and<br />

• what services we should improve,<br />

You may sign your name or respond anonymously. <strong>The</strong> survey results will be published in<br />

the March issue of STATEMENT.<br />

Please check your place of employment:<br />

County appraisal district<br />

Tax office<br />

School district<br />

Private law firm<br />

Taxpayer<br />

Private appraisal firm<br />

other<br />

Overall Perception of the Property Tax Division<br />

1. Does the division meet your needs as a cus<strong>to</strong>mer?<br />

Yes<br />

Frequently<br />

Sometimes<br />

No<br />

2. Does the division work well with the appraisal districts?<br />

Yes<br />

Frequently<br />

Sometimes<br />

No

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