Agent Installation Overview - Online Help Home - Trend Micro

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Trend Micro DLP Endpoint 5.6 Installation Guide 1-8 • log: Log the uninstallation to the c:\UninstallDLPforEndpoint.log file [Optional]. Note The MsiPath must be the first parameter if it exists. Sample Uninstallation Procedures 1. Uninstall local DLP Endpoint Agent with log opened. a. Open a command prompt. b. Change to the directory that contains the uninstall.bat and DLPforEndpoint.msifiles. c. Execute the following command: uninstall.bat DLPforEndpoint.msi log 2. Uninstall the local DLP Endpoint Agent version from the UNC path, with No reboot. a. Open a command prompt. b. Change to the directory that contains the uninstall.bat file. c. Execute the following command: uninstall.bat \\server\share\DLPforEndpoint.msi n Uninstalling Password-protected Agents Note The password protection functionality was added to dtool.exe but not install.bat. However, you can still use uninstall.bat to uninstall an agent that is password protected. 1. Open uninstall.bat with a text editor and find the following line: set set LPPara=“-u -n” 2. Change the line to the following line:
set set LPPara=“-u -n -p{password}” Password is a placeholder for your actual password. Password accepts alphanumeric characters and no spaces. 3. Save the uninstall.bat file. 4. Open a command prompt. 5. Change to the directory that contains the uninstall.bat and DLPforEndpoint.msifiles. 6. Execute the following command: uninstall.bat DLPforEndpoint.msi n Uninstallation Result The uninstallation is successful when the command line shows the following string: ## DLPforEndpoint uninstall finished! Check the log in drive C for details! Otherwise, the uninstallation has failed. If you cannot check the output of the command line, check the log. Log Filename: UninstallDLPforEndpoint.log Location: In the target machine's root drive c:\ The uninstall was successful when the log contains: • a. Action ended xxx: Dtool. Return value 1. • b. xxxProduct: LeakProof -- Installation operation completed successfully. • c. xxxProduct: LeakProof -- Removal completed successfully. xxx represents an insignificant string. Line a means the Dtool.exe inside the DLPforEndpoint.msiwas successfully executed. Line b means the msiexec /i command was successfully executed. Agent Installation with DLPforEndpoint.msi 1-9
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Agent Installation Overview - Online Help Home - Trend Micro

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