Understanding the Buyers and the Procurement Process - Alibaba
Understanding the Buyers and the Procurement Process - Alibaba
Understanding the Buyers and the Procurement Process - Alibaba
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
------ Due to current global economic situation, supplier should be more flexible on MOQ.<br />
Ranking of Buyer Satisfaction:<br />
Supplier with high aspiration is considered as quality supplier in a buyer’s point of view.<br />
1. Suppliers need to improve <strong>the</strong>ir inquiry response rate <strong>and</strong> <strong>the</strong> inquiry reply content in order to gain<br />
good impressions. Because competition online is quite intense, <strong>the</strong> buyer may receive many quotations<br />
for one inquiry. So if possible, suppliers are suggested to reply <strong>the</strong> inquiries within 24 hours after<br />
receiving <strong>the</strong>m.<br />
2. Suppliers are suggested to make <strong>the</strong> quotations more specific <strong>and</strong> attractive, such as competitive<br />
price, quality goods, convenient payment, etc. <strong>Buyers</strong> on <strong>Alibaba</strong>.com receive lots of quotations every<br />
day <strong>and</strong> tend to ignore simple or unattractive quotations.<br />
3. Being online is also a strong sign to buyers that you are ready to trade on <strong>Alibaba</strong>.com. On<br />
<strong>Alibaba</strong>.com, buyers could also filter out those suppliers who are online with TradeManager.<br />
4. The more a member signs in “My <strong>Alibaba</strong>”, <strong>the</strong> more inquiries he tends to get from <strong>Alibaba</strong>.com. This<br />
is partly because buyers prefer to trade with those who are ready <strong>and</strong> active suppliers on <strong>Alibaba</strong>.com.<br />
Therefore, <strong>the</strong> more active you are with your account, <strong>the</strong> more exposure you may have in buyer search.<br />
62% of buyers concern about <strong>the</strong> “Validity” of <strong>the</strong> supplier’s business.<br />
------ Trustworthiness <strong>and</strong> creditability of supplier information are <strong>the</strong> 2 top factors to make a buyer satisfied.<br />
3rd party verification <strong>and</strong> o<strong>the</strong>r certificates can help increase buyer’s confidence in suppliers. It can also be a<br />
consideration in a buyer’s decision process when placing order. Verified Members have passed au<strong>the</strong>ntication<br />
9