Assessing the Costs and Benefits of Telelearning: A Case Study ...
Assessing the Costs and Benefits of Telelearning: A Case Study ...
Assessing the Costs and Benefits of Telelearning: A Case Study ...
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Interaction <strong>and</strong> User Friendliness<br />
This section will cover <strong>the</strong> following topics related to interaction <strong>and</strong> user<br />
friendliness: interaction, feedback delivery method, <strong>and</strong> s<strong>of</strong>tware.<br />
Interaction. Students were asked four questions on <strong>the</strong> questionnaire related to<br />
interaction: 1. "In this course, I am able to interact (communicate <strong>and</strong> exchange ideas)<br />
with <strong>the</strong> instructor as much as I want.", 2. "In this course, I am able to interact<br />
(communicate <strong>and</strong> exchange ideas) with o<strong>the</strong>r students as much as I want.", 3. "In this<br />
course, <strong>the</strong> interaction with <strong>the</strong> instructor is relevant to my learning.", 4. "In this course,<br />
<strong>the</strong> interaction with o<strong>the</strong>r students is relevant to my learning.". Responses were based on<br />
a five point Likert type scale where 1 = strongly disagree <strong>and</strong> 5 = strongly agree. Table<br />
25 provides <strong>the</strong>se results:<br />
Table 25<br />
Response to Interaction in <strong>the</strong> Research Methods Course<br />
Statement<br />
Adequate amount <strong>of</strong><br />
interaction -<br />
Instructor<br />
Adequate amount <strong>of</strong><br />
interaction - Student<br />
Instructor<br />
interaction relevant<br />
Student interaction<br />
relevant<br />
Response Distribution<br />
SD SA<br />
Number <strong>of</strong><br />
Students<br />
Responding<br />
Mean St<strong>and</strong>ardDeviation<br />
0 3 3 3 3 12 3.50 1.17<br />
0 3 3 3 5 14 3.71 1.20<br />
1 0 1 6 6 14 4.14 1.10<br />
0 2 1 6 5 14 4.00 1.04<br />
Students were neutral as to whe<strong>the</strong>r <strong>the</strong>re was enough interaction with <strong>the</strong> instructors <strong>and</strong><br />
with <strong>the</strong> o<strong>the</strong>r students. They did think that <strong>the</strong> interaction with both instructors <strong>and</strong><br />
students was relevant to <strong>the</strong>ir learning experience.<br />
Students indicated that <strong>the</strong> instructors made a positive effort to be available to <strong>the</strong><br />
students through <strong>the</strong> use <strong>of</strong> e-mail, web pages, <strong>and</strong> humor:<br />
The instructors made <strong>the</strong>mselves available by e-mail individually by<br />
phone. (student A)<br />
[The instructors] set-up a cafe <strong>and</strong> one <strong>of</strong> <strong>the</strong> instructor’s had a home<br />
page <strong>and</strong> <strong>the</strong>y actually worked very hard to inject <strong>the</strong>ir own personalities<br />
by using humor <strong>and</strong> just kind <strong>of</strong> being chatty to <strong>the</strong> extent that that’s<br />
38